Sales Training and Performance Manager

Job Purpose

We are seeking a talent to lead the training, performance management, and continuous development of our sales team in Muscat, Oman. This role combines hands-on coaching, AI-driven performance analysis, and structured training programs to ensure our sales force delivers world-class results across all client touchpoints.

Key Responsibilities:

Sales Training & Coaching

• Develop and maintain sales scripts using AI.
• Conduct 1-on-1 performance reviews leveraging technology-driven tools.
• Lead daily and weekly sales briefings to align the team on priorities and performance goals.
• Run weekly role-play sessions focused on objection handling, upselling, and negotiation.
• Conduct monthly large-scale training sessions, including guest speakers and experts.
• Onboard new joiners with a structured sales kit and induction program (in collaboration with IT & HR).

Performance Management & Analysis

• Listen to and analyze sales calls, emails, and WhatsApp interactions to extract insights and develop case studies.
• Use AI-driven analytics to track performance, identify gaps, and create targeted action plans.
• Monitor and evaluate sales events and client interactions, reporting results and recommending improvements.
• Design and implement monthly training programs tailored to evolving market dynamics.

Continuous Support

• Provide ongoing guidance and support to sales team members in real time .
• Act as a mentor and motivator, fostering a culture of excellence and accountability.
• Collaborate closely with Sales Leadership to align training initiatives with business objectives.

Qualifications, Experiences, Core Competencies

Minimum Qualifications and Knowledge:

•Bachelor’s degree in business, Sales, or related field (Master’s preferred).

•Strong knowledge of AI tools and platforms for sales performance analysis.

•Excellent communication skills in Arabic & English (written and spoken).

•Proven ability to inspire, mentor, and challenge sales teams.

•Highly organized, analytical, and results driven.

Minimum Experience (number of years):

•5+ years’ experience in sales training, coaching, or performance management — preferably within real estate, luxury, or high-value sectors.

Core Competencies:

• Execution & Delivery

Result oriented, ensures operational excellence in areas of responsibility and delivers best results. Takes active ownership of problems and provide timely and result focused solutions. Remains outcome driven.

• Accountability

Take ownership of responsibility and be responsible for the consequences of work output.

• Teamwork & Collaboration

Fosters a culture of trust, collaboration and support. Works collaboratively both within one’s own function and across functions to achieve DarGlobal goals.

• Effective Communication

Communicates clearly and effectively (both verbal and written). Communicates timely and responsively. Seeks feedback and provides feedback. Encourages open discussion and dialogue.

• Innovation

Drives self and encourage others to actively look beyond boundaries for new insights and opportunities for success.

• Customer Service Orientation

Develop and maintain strong external and internal customer relationships by identifying and anticipating customer needs and responding to them by maintaining long term relationship.

About us:

DarGlobal is an international real estate developer specializing in exclusive luxury developments across the world’s most coveted cosmopolitan cities.

Catering to global citizens seeking prime investments, second homes, and luxury living, DarGlobal transforms real estate into economic catalysts, unlocking opportunities for both investors and the countries it enters.

DarGlobal has partnered with over 10 world-renowned luxury brands, including Trump Organization, Aston Martin, Automobili Lamborghini, ELIE SAAB, Marriott Residences, Missoni, Mouawad, Pagani Automobili, and W Hotels. These collaborations offer unique investment opportunities in global cities, providing both wealth growth and protection.

Listed on the London Stock Exchange, DarGlobal goes beyond property development, it drives economic transformation by attracting international clients and Foreign Direct Investment (FDI). By injecting capital, confidence, and industry expertise, DarGlobal enhances local infrastructure while elevating the global appeal of each destination.

With a presence in 14 international cities across 9 countries, DarGlobal’s portfolio spans the United Kingdom, Spain, Greece, Saudi Arabia, the UAE, Oman, and Qatar. The company is also expanding into world-class hospitality, developing luxury hotels in Dubai, the Maldives, and Oman.

To support its international clientele, DarGlobal has sales and customer service offices in New York, London, Marbella, Athens, Dubai, Jeddah, Riyadh, Muscat, and Doha.

We would encourage you to learn more about DarGlobal by reviewing our website www.darglobal.co.uk and social media pages. #DarGlobalOfficial