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Sales/Design Consultant

Hours: Full-time, Saturday hours are required

Location: Downtown Hendersonville

Company Profile: High Country Furniture & Design began in 1996 with the goal of offering good quality and unique home furnishings to accommodate every taste and budget. The goal of High Country Furniture & Design is to help you create your dream home - whether it is a mountain cabin, a lakeside home, a contemporary studio, or a countryside estate. We take pride in our growth and the popularity of our diverse product lines.

Job Description

The Sales & Design Associate will be on the showroom floor interacting with customers and helping them select the perfect pieces of furniture for their needs. The Sales & Design Associate will be expected to guide customers through each step of decorating of their home - selecting just the right paint colors, fabrics, furniture, rugs, accessories. It is common for a Sales & Design Associate to have in-home consultations as well. This position is for our Downtown Hendersonville location

Responsibilities

On the sales floor interacting with customers and helping them select the perfect piece of furniture for their needs. So being personable is important! This position is commission based role which means we are looking for someone who is comfortable in sales and earning their paychecks. We are looking for top performers who can help people reach their dream home goals through the incredible furniture we have to offer.

1. Consultative Design & Sales

Engage clients in a personalized "discovery" process to understand their aesthetic preferences, spatial needs, and budget.
Create comprehensive design presentations, including mood boards, floor plans, and fabric/finish selections.
Utilize your expertise in high-end furniture construction and luxury appliance features to guide clients toward the best investments for their homes.
Respond to Internet Inquiries as they are assigned to you

2. Project Management

Manage the entire sales lifecycle, from the initial "dreaming" phase and detailed quoting to final order placement and follow-up.
Conduct in-home design consultations (as needed) to take measurements and ensure the scale and style of selections are appropriate for the space.
Collaborate with our Warehouse and Delivery Managers to provide seamless updates to clients regarding lead times and installation schedules.

3. Relationship Building

Develop and maintain a "book of business" by following up with past clients and networking with local builders, architects, and independent designers.
Serve as a brand ambassador, maintaining a professional and polished appearance that reflects the luxury nature of our showroom.

4. Showroom Excellence

Assist in the visual merchandising of the showroom floor, ensuring vignettes are inspiring, tagged correctly, and always "guest-ready."
Stay current on industry trends, color palettes, and new product launches from our premium vendors.

Required Qualifications

Experience: 3+ years in high-end retail sales or residential interior design. Experience with luxury appliances or custom furniture is highly preferred.
Excellent Customer Service Skills: Exceptional interpersonal and "active listening" skills. You must be comfortable discussing high-price-point investments with confidence and grace. It is imperative you are comfortable with providing our customers with exceptional customer service with quick and prompt response times.
Technical Skills: Must be proficient in microsoft office software

Preferred Qualifications

Education: A degree or certificate in Interior Design, Art, or a related field is a significant plus. However, we can train you on the design elements of the business.
Prior furniture store or furnitures business experience a major plus

Job Type: Full-time

Pay: $40,000.00 - $100,000.00 per year

Benefits: