Salesforce Business Analyst

Description :

Job Title: Salesforce Business Analyst

Location: San Diego, CA

About VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastest

growing digital technology services and consulting companies. Since its inception, our innovative

team members have been solving the most complex business, and IT challenges of our global

clients.

Job Description:

Act as the bridge between customers’ commercial, R&D, and operations teams and the technical delivery team. Elicit, document, and translate business needs into functional requirements for Salesforce solutions supporting the integration.

Key Responsibilities

Conduct workshops and interviews with Customer stakeholders (Sales, Marketing, Finance, Supply Chain)

Document business processes, user stories, and functional specifications for Sales Cloud, Service Cloud, CPQ and B2B Commerce

Analyze gaps between Customer legacy processes and Salesforce ecosystem

Serve as liaison between business users, IT, vendors, and development teams

Support UAT planning, test case creation, and user training

Required Qualifications

Experience: 5+ years as a Salesforce BA in Life Sciences / HLS

Salesforce Knowledge: Sales Cloud, Service Cloud, CPQ fundamentals and B2B Commerce

Domain: Understanding of reagent/antibody commercial workflows or diagnostic products

Soft Skills: Excellent communication; ability to translate scientific/commercial needs into technical requirements

Equal Employment Opportunity (EEO) Statement:

VLink is an equal opportunity employer committed to fostering an inclusive environment where diversity is celebrated. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is contingent upon successful completion of a background check and/or drug screening, as applicable. Applicant information will be handled in accordance with VLink's privacy policy.