Salesforce Business Analyst – Data & Integration

• Help design, build and continuously improve the clients online platform
  
• Research, suggest and implement new technology solutions following best practices/standards
  
• Take responsibility for the resiliency and availability of different products
  
• Be a productive member of the team.
  
  
  
  

Requirements

Role Summary
The Salesforce Business Analyst will serve as a key liaison between Finance, Salesforce, Oracle Fusion, and Integration teams, ensuring accurate synchronization, reconciliation, and validation of customer and invoice data across systems.

Key Responsibilities

• Collaborate with Finance and Operations teams to understand customer, billing, and accounts receivable (AR) processes
  
• Define and maintain data mappings between Salesforce and Oracle Fusion for customers, sites, invoices, and status fields
  
• Identify data discrepancies, duplicates, and synchronization issues, and document root-cause analyses
  
• Establish business validation rules to support data correction and reconciliation
  
• Support UAT, reconciliation testing, and provide sign-off for corrected data and integrations
  
• Define business rules and scenarios to support AI-driven data verification and correction solutions
  

Required Skills

• Strong knowledge of the Salesforce data model, including Accounts, Customers, Billing, and Invoices
  
• Solid understanding of finance, AR, and invoicing processes
  
• Hands-on experience with Salesforce-to-ERP integrations (Oracle Fusion, SAP, or similar systems)
  
• Ability to define field mappings, validation rules, and reconciliation logic
  
• Proficiency in Excel, reporting, and data analysis
  
• Experience working closely with cross-functional technical teams (Salesforce, OIC, ERP)
  
  
  
  

Benefits

• A challenging, innovating environment.
  
• Opportunities for learning where needed.