Salesforce Business User / Administrator - Marketing Focus

Salesforce Business User / Administrator - Marketing Focus

Location: Abu Dhabi, UAE
Company: ITHR Tech
Employment Type: Full-Time
Availability: Immediate Joiner Preferred
Salary: Negotiable

About Us

At ITHR Tech, we empower organizations through innovative technology and digital transformation solutions. As part of our Salesforce-driven growth, we're seeking a bilingual Salesforce Business User / Administrator with strong marketing expertise to streamline CRM operations and drive adoption across the business.

Role Overview

The Salesforce Business User / Admin will manage, enhance, and support Salesforce functions across marketing and business teams. You'll ensure system efficiency, maintain data integrity, create insightful dashboards, and train new users to confidently navigate Salesforce in both English and Arabic.

Key Responsibilities

• Manage Salesforce users, profiles, roles, permissions, and data.
• Customize and maintain objects, fields, workflows, and reports.
• Collaborate with the marketing team to execute and analyze campaigns.
• Implement process automation and improve CRM workflows.
• Conduct bilingual (English & Arabic) Salesforce training sessions for new users.
• Support business stakeholders by translating operational needs into system solutions.
• Ensure compliance, accuracy, and best practices in Salesforce usage.

Requirements

• Proven experience as a Salesforce Administrator or Business User (Sales Cloud / Marketing Cloud preferred).
• Bilingual proficiency in English and Arabic verbal and written.
• Strong understanding of Salesforce CRM and marketing automation.
• Excellent communication, documentation, and presentation skills.
• Salesforce Administrator certification (ADM 201) preferred.
• Based in Abu Dhabi or willing to relocate.
• Immediate joiner availability highly preferred.

Why Join ITHR Tech

• Be part of a growing technology company shaping Salesforce success stories.
• Lead Salesforce adoption across multi functional teams.
• Work in a bilingual, collaborative, and innovation driven environment.
• Competitive, negotiable compensation package.

To Apply

Send your CV to with the subject line Salesforce Business User / Admin Abu Dhabi.