Salesforce Data Cloud + Agentforce Specialist

Salesforce Data Cloud + Agentforce Specialist || 6+ Years ||

Job Title: Salesforce Data Cloud + Agentforce Specialist

Experience: 5 – 6 Years
Location: Remote
Employment Type: Full-Time

Contact Person - ruchika.sikhwal@qbidinfotech.com

Role Overview

We are seeking a Salesforce Data Cloud + Agentforce Specialist with deep hands-on experience in implementing and optimizing Agentforce solutions. The ideal candidate will have strong expertise in Apex, Flow, and Salesforce Platform Development, with practical exposure to Answer Questions with Knowledge, grounding, and API callouts within Agentforce.

This role requires someone who can not only build but also explain the business use and impact of Agentforce in real-world enterprise scenarios.

Key Responsibilities

• Design, configure, and implement Agentforce solutions leveraging Salesforce Data Cloud.
• Build and optimize Answer Questions with Knowledge features, ensuring proper grounding and contextual accuracy.
• Develop API callouts and integrations using Apex or Flow to extend Agentforce capabilities.
• Collaborate with business and technical stakeholders to translate requirements into scalable, maintainable solutions.
• Work within Experience Cloud to deploy Agentforce capabilities for customer or partner-facing environments.
• Participate in solution design discussions, code reviews, and knowledge-sharing sessions.
• Provide expert insights on Agentforce business applications, improving automation, personalization, and support experiences.

Required Skills and Experience

• 5–6 years of hands-on experience with Salesforce Platform, including Apex, Flow, and Platform Developer capabilities.
• Strong Agentforce experience, especially in:
• Answer Questions with Knowledge
• Grounding techniques
• API callouts (Apex or Flow)
• Experience with Experience Cloud implementations that integrate with Agentforce.
• Proven ability to explain business use cases and practical application of Agentforce solutions.

Optional / Nice-to-Have Skills (in order of priority)

• Agentforce multilingual setup implementation experience.
• Hands-on with Agentforce Flex Templates or multiple template types.
• Data Cloud expertise in:
• Retrievers and Search Indexes.
• Segments and Activations.

Job Types: Full-time, Permanent

Pay: ₹800,000.00 - ₹1,500,000.00 per year

Benefits:

• Health insurance
• Provident Fund
• Work from home

Application Question(s):

• Current CTC?
• Notice Period?

Experience:

• Salesforce Ecosystem: 1 year (Required)
• Salesforce Agentforce: 1 year (Required)
• Salesforce Platform / Data Cloud: 1 year (Required)
• Community Cloud : 1 year (Required)

Work Location: Remote