Salesforce Developer

Salesforce Developer

Purpose of the Job

The Salesforce Developer is accountable for the design, development, implementation, and maintenance of Coptic Orphans' technology solutions, with a primary focus on the Salesforce CRM platform.

Essential Functions and Responsibilities

• Analyze, design, develop, and implement effective and reliable solutions within the Salesforce platform. Ensure that system functionality supports departmental needs while following established development standards and delivering work with accuracy and efficiency.
• Ensure Salesforce functionality satisfies all organizational departmental needs.
• Provide second-level technical support for system issues and inquiries; troubleshoot and resolve problems in coordination with internal teams and external vendors.
• Implement requested design modifications and changes to existing system functionalities.
• Conduct testing to ensure system stability and application performance.
• Monitor system health and proactively identify performance or data consistency issues.
• Maintain detailed oversight of the system architecture and design compatibility.
• Support continuous improvement of application design and enforce best practices.
• Maintain high availability and optimal performance of mission-critical systems.

Required Education, Experience, Knowledge and Skills

• Bachelor's degree in Computer Engineering, Computer Science, Information Systems Management, or a related field.
• 1-3 years of relevant professional experience.
• Proficient in English, both written and spoken.
• Basic understanding of Salesforce development principles (Apex, Visualforce, Lightning Components, SOQL).
• Familiarity with Salesforce Sales Cloud and/or Service Cloud is a plus.
• Foundational experience in database development and object-oriented programming (Java or JavaScript preferred).
• Good understanding of data analysis and visualization concepts.
• Good problem-solving and time-management skills.
• Good attention to detail and ability to follow established development standards.
• Willingness to learn new technologies and apply best practices in system development.
• Ability to work with internal stakeholders and external vendors to support project success.

Travel and Working requirements

• Typical office environment limited to walking, sitting, typing, using office equipment.
• Occasional travel, nationally or internationally, is expected.