Salesforce Enablement & Training Specialist

We are seeking a highly organized and proactive Salesforce Enablement & Training Specialist to support onboarding, training, content management, and the continuous optimization of our sales processes.

This role works closely with Sales Leadership, Revenue Operations, Marketing, and Salesforce Admins to ensure sellers have the tools, knowledge, and resources to be productive and successful.

You will be responsible for building training materials, maintaining documentation, managing content systems, and supporting sales readiness across the organization.

Key Responsibilities

Sales Onboarding & Training

• Deliver and coordinate onboarding for new sales hires
• Develop training materials, playbooks, quick-reference guides, and SOPs
• Support ongoing sales training programs (product, tools, messaging, process)
• Partner with internal teams to keep materials up to date

Sales Tools & Technology

• Support tool adoption (Salesforce, D365, TaskRay, etc.)
• Create enablement content for tool usage and best practices
• Monitor adoption metrics and help resolve barriers

Documentation & Content Management

• Own and maintain enablement content across systems
• Organize and standardize documentation for easy access
• Ensure version control and ensure content aligns with organization vision and strategy

Process Support

• Partner with Revenue Operations and other internal stakeholders on process rollouts
• Translate process changes into clear training and communication materials
• Gather feedback from sellers and identify improvement opportunities

Sales Readiness

• Assist with monthly readiness sessions, SKO content, and leadership updates
• Conduct surveys to identify gaps in knowledge and tool adoption
• Coordinate with cross-functional teams on new initiatives and rollouts

Qualifications

Required

• 3–5 years in Sales Enablement, Sales Ops, or related roles
• Strong communication and presentation skills
• Demonstrated ability to create training and documentation
• Familiarity with Salesforce and sales technology stacks
• Experience partnering with Sales, Marketing, or GTM teams
• Highly organized, detail-oriented, and proactive

Preferred

• Experience with Salesforce CPQ, Hubspot, D365 or similar tools
• Strong writing and instructional design skills
• Strong documentation and SOP-writing skills
• Experience designing or delivering training programs for sales teams