Salesforce Marketing Cloud Administrator

PAPE’ GROUP, INC. – EUGENE, OR – CORPORATE

SALESFORCE MARKETING CLOUD ADMINISTRATOR:

Do you thrive at the intersection of technology, marketing, and data? Are you excited by the challenge of designing seamless customer journeys that engage and convert? Do you love translating strategy into automation and insights that drive measurable results? If you answered yes, we want to hear from you!

The Pape’ Group, Inc. is looking for a Salesforce Marketing Cloud Administrator to join our team. If you are ready to make a career out of making a difference, then you are the person for this role!

At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family.

Make a difference. Grow your career. Join the Pape’ Team!

WHAT YOU’LL DO:

As our Salesforce Marketing Cloud Administrator, you’ll collaborate closely with the Development, Engagement, and Marketing Operations teams to design customer journeys, launch campaigns, and deliver actionable performance insights. This hands-on role ensures that our marketing automation ecosystem is optimized, compliant, and continuously evolving to meet business goals.

Key Responsibilities:

Journeys & Automations:

• Design, build, QA, schedule, and monitor Journey Builder flows and Automation Studio processes.
• Configure audience logic, entry/re-entry rules, suppressions, frequency caps, exit criteria, and alerting/error handling.
• Manage change control (UAT checklists, documentation, and a release calendar) for journey/automation updates.

Campaign Operations:

• Translate briefs into executable campaigns; manage segmentation, personalization, testing plans, proofs, and send approvals.
• Oversee send management across BUs, including seed lists, naming/versioning standards, and campaign calendar hygiene.
• Coordinate cross-team readiness (content, data, timing) to ensure on-time launches.

Journey & Campaign Reporting:

• Define KPIs/success criteria; build standardized dashboards using Data Views/SQL and automated extracts.
• Track journey health (throughput, drop-offs, error rates) and campaign outcomes (deliverability, engagement, conversions/proxies).
• Deliver recurring performance readouts and partner with Analytics/BI on attribution and test analysis.

This is a hybrid remote position and travel to the corporate office is required at times for team meetings. However, the successful candidate must reside in the Pape’ Group’s area of region- the states of Alaska, Arizona, Arkansas, California, Florida, Georgia, Hawaii, Idaho, Montana, Nevada, Oregon, Tennessee, Texas, or Washington.

WHAT YOU NEED:

• 3 plus years of hands-on experience with Marketing Cloud Engagement (Email Studio, Journey Builder, Automation Studio, Contact Builder).
• Proven strength in journeys, campaigns, and reporting (including SQL on Data Views).
• Working knowledge of AMPScript (read/modify) and familiarity with MC APIs (REST/SOAP); MC Connect experience preferred.
• Understanding of deliverability, compliance (CAN-SPAM/CASL/TCPA), and list hygiene best practices.
• Basic SSJS, scripting for automation, and experience with event/API-triggered journeys preferred.
• Marketing Cloud Administrator certification.
• Email Specialist certification.
• Marketing Cloud Consultant, and Salesforce Administrator certifications preferred.

Compensation: $90,000-120,000/yr (Depending on Experience)

Why work for Pape’:

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), Sick Leave, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment – Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.