Salesforce Project Engagement Manager/Delivery Manager

Role description

Job Title: Salesforce Project Engagement Manager/Delivery Manager
Job Location: Cincinnati, OH

Job Summary

The Engagement Manager is responsible for managing client relationships ensuring project delivery success and driving business growth through effective stakeholder engagement

Job Description

Serve as the primary point of contact for clients maintaining strong and positive relationships
Oversee project delivery to ensure alignment with client expectations and organizational goals
Collaborate with cross-functional teams to coordinate resources and manage timelines
Identify opportunities for business expansion and contribute to proposal development
Monitor project progress address risks and implement corrective actions as needed
Facilitate communication between clients and internal teams to ensure transparency and satisfaction
Drive continuous improvement initiatives to enhance client engagement and service quality

Roles and Responsibilities

Manage end-to-end client engagement activities including onboarding project execution and feedback collection
Develop and maintain detailed project plans ensuring timely delivery and budget adherence
Lead regular status meetings with clients and internal stakeholders to review progress and resolve issues
Analyze client needs and provide strategic recommendations to enhance service offerings
Coordinate with sales delivery and support teams to ensure seamless client experience
Prepare and present reports on project status risks and opportunities to senior management
Foster longterm partnerships by understanding client business objectives and aligning solutions accordingly

Skills

Mandatory Skills : Stakeholder Management

Other details

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits and Perks:

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Benefits
Compensation range: $126,000.00 to $160,000.00 per year
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/