EA (Telesales / Customer Care Representatives)
What You’ll Do:
-
Contact existing customers to promote course renewals and increase conversion rates
-
Follow up with customers to understand their needs and recommend personalized learning solutions
-
Provide high-quality support throughout the student journey and handle inquiries professionally
-
Monitor students’ progress and analyze data to improve learning outcomes and drive renewals
-
Build strong relationships with customers to enhance satisfaction and encourage repeat business & referrals
Requirements:
-
Minimum 1 year of experience in sales or Customer Service.
-
Strong communication and persuasion skills.
-
Target-driven and comfortable working in a performance-based environment.
-
Motivated to achieve and exceed sales targets with a commission-focused mindset.
🕒 Working Hours:
Sunday – Thursday: 12:00 PM – 9:00 PM
(Breaks: 2:45 – 3:00 PM | 5:00 – 6:00 PM)
Saturday: 12:00 PM – 4:00 PM
(Break: 12:45 – 1:00 PM)
📍 Location:
https://maps.app.goo.gl/dnpFh1YYFknH2iQG8
💼 What We Offer:
Basic Salary + Unlimited Commission
Paid Training
Social Insurance
Medical Insurance