Salon Front Desk Receptionist

Overview
Join our vibrant team as a Salon Front Desk Receptionist and become the welcoming face of our salon! This energetic role is perfect for someone who thrives in a fast-paced environment, enjoys providing exceptional customer service, and has a passion for creating a positive experience for every guest. As the first point of contact, you'll manage appointments, handle inquiries, and support daily office operations with enthusiasm and professionalism. Your organizational skills and friendly demeanor will help ensure our salon runs smoothly and efficiently, making each client feel valued from the moment they walk through the door.

Responsibilities

• Greet clients warmly and professionally upon arrival, creating a welcoming atmosphere.
• Manage phone system to answer inquiries, schedule appointments, and direct calls efficiently.
• Maintain accurate appointment calendars using scheduling software and coordinate with stylists and staff to optimize bookings.
• Handle all front desk administrative duties including data entry, filing, proofing documents, and updating client records.
• Support office management tasks such as inventory tracking, and supply ordering.
• Provide exceptional customer support by addressing client questions, resolving concerns promptly, and ensuring satisfaction.
• Maintain a clean and organized reception area while adhering to office procedures for confidentiality and professionalism.

Qualifications

• Proven experience in front desk or administrative roles within a salon, office environment, or customer service setting.
• Strong computer skills.
• Excellent phone etiquette with experience managing multi-line phone systems; bilingual abilities are a plus.
• Exceptional organizational skills with the ability to multitask effectively in a busy setting.
• Previous clerical experience including filing, proofreading, calendar management, and personal assistant tasks preferred.
• Knowledge of office management practices such as time management, record keeping.
• Ability to communicate clearly and professionally with clients and team members alike. Join us to be part of an energetic team dedicated to delivering outstanding service while supporting the smooth operation of our salon! Your positive attitude and organizational expertise will help create memorable experiences for every guest we serve.

Pay: $15.00 - $20.00 per hour

Benefits:

• Employee discount

Work Location: In person