Salon Manager

• Establishes standard operating policies and procedures for all aspects of the Salon’s operations
• Demonstrates and reinforces excellent guest service to promote a positive customer orientation in the salon and ensure efficient and quality services.
• Recruits, selects, trains/develops and evaluates Salon staff to assure that the staffing levels meet the Salon’s needs.
• Attends trade fairs as needed, researches innovative products, new hair style trends.
• Stays aware and ahead of trends – trains staff as needed.
• Networks amongst the ladies of Bahrain to market Salon and expand client base.
• Ensures guests premium service in all areas – handles any guests’ complaints as necessary.
• Informs Dessange Director of any defective equipment, soft and hard furnishings. Ensures speedy solution to problems and monitors repair/replacement of items as required.
• Manages and monitors all areas of the Salon’s operations to ensure compliance with Great Clips' systems, operating procedures and policies.
• Manages expenses against budget and maintains continual awareness of expense/loss control to ensure effective management of expenses.
• Provides excellent guest service.
• Ensures the Salon staff is well trained on all technical aspects of hairdressing to promote quality permanents/colouring hairstyles.
• Ensures guests are happy and the Salon retains their business and remains known as a quality hair care provider.
• Recommends/suggests product purchases to guests to maximize product sales and to ensure they are using the right product for their hair type/style. Trains staff on this aspect of their role.
• Maintains equipment and reinforces salon cleanliness and appearance to ensure a positive guests’ perception.
• Performs other projects, work and activities as assigned to ensure continuous service to customers.
• Ensures she and her team work hard to ensure budgets and sales targets are met and exceeded, wherever possible.

Job Type: Full-time

Pay: BD1,200.000 - BD1,600.000 per month