Qureos Mentor

Al Ghalia

<ul><li>stewards in maintaining high standards of cleanliness in our restaurants and staff accommodation.</li><li>The ideal candidate will have a minimum of 3-5 years of experience in a supervisory cleaning role, with a proven track record of managing large teams effectively from the hospitality industry.</li></ul>Responsibilities include :<ul><li>overseeing daily cleaning operations</li><li>training and developing staff,</li><li>ensuring compliance with health and safety regulations,</li><li>and implementing efficient cleaning protocols.</li><li>The successful candidate will possess excellent organizational, communication, and leadership skills, with the ability to motivate and manage a diverse team.</li><li>Attention to detail and a commitment to maintaining a pristine and hygienic environment are essential.</li><li>Proficiency in cleaning equipment and techniques is required.</li></ul>Job Type: Full-time

Steward Supervisor

<ul><li>Performs all duties in accordance with the Business Unit&rsquo;s Standard Operating Policies and Procedures.</li><li>Assists the Supervisor, RM and ARM in maintaining the SBU&rsquo;s standards of cleanliness or problems in the surroundings, (eg floor cleanliness, messy tables/service stations.</li></ul>&middot; Assists the Supervisors and Managers in efficiently managing the SBU in accordance with the Business Unit&rsquo;s Standard Operating Policies and Procedures with the objective of achieving maximum guest satisfaction.&middot; Ensures that guests receive prompt, friendly and personalized service.&middot; Ensures guests are greeted and served with a professional, positive and enthusiastic attitude.&middot; Cater to the needs of our guests by suggested selling of the SBU&rsquo;s food and beverage items.&middot; Ensures full knowledge of the SBU&rsquo;s Daily Specials and promotes their sale.&middot; Ensures timely service and checks on guests throughout their meal to ensure everything is satisfactory.&middot; Takes orders correctly and enters into the Company POS software for completion of the order.&middot; Ensures drinks are served in the correct order, in line with the correct standards of presentation, hygiene and temperature.&middot; Ensures all food items ordered are served in the correct order.&middot; Sets tables in line with the SBU&rsquo;s Standard Operating Policies and as required by the guests&rsquo; orders.&middot; Ensures kitchen delivers orders correctly, serve guests, efficiently and politely.&middot; Ensures timely clearing of all used cutlery, plates and glassware as needed.&middot; When guests signal for the cheque, ensure prompt and efficient payment &ndash; giving change as necessary.&middot; Ensures guest receives printed receipt.&middot; Ensures any tips are placed in the SBU&rsquo;s Tip Box.&middot; Keeps bar and cake display cabinet and all surrounding areas clean and tidy in line with the SBU&rsquo;s Standard Operating Procedures.&middot; Ensure all equipment used I the work station is kept clean and tidy.&middot; Ensures all SBU cutlery, crockery and glassware is clean and in good condition prior to placing on tables.&middot; Ensures all tables under his responsibility are prepared prior to opening as per the SBU&rsquo;s Standard Operating Policies and Procedures.&middot; Ensures bussing tables, stations are kept clean and tidy &ndash; cleaning and sweeping as needed.&middot; Keep bar and products&rsquo; display cabinet and surrounding areas, clean and free of debris.&middot; Clean and maintain all equipment used in the work station.&middot; Report any equipment problems to the SBU&rsquo;s Supervisor in order that remedial action is taken to repair/change the equipment to ensure smooth operations.&middot; Listens to our customers, it&rsquo;s the first step to providing a great experience and we love how passionate our customers are about our brand.&middot; Provides a great experience for our guests by providing exemplary guest service .&middot; Advises our customers in a confident and competent manner.&middot; Possesses excellent product knowledge in order to answer our guests&rsquo; enquiries and to resolve any issues.&middot; Maintains a high standard of personal grooming and demeanor (body language, facial expressions).&middot; Ensures complete understanding of the operations and Brand philosophy for Caf&eacute; Lilou and other Company SBUs, and conveys same to guests.&middot; Notifies Managers of any special guests&rsquo; requests.&middot; Full awareness of the Company&rsquo;s Fire Safety Procedures and Health and Safety regulations.&middot; Ability to switch roles quickly, by serving guests respectfully, swiftly and effectively and moving to complete other tasks.&middot; Follows the SBU&rsquo;s Lost and Found Procedures.&middot; Notifies Supervisor/Managers of any guest complaints. Ensure all issues resolved quickly and to the guests&rsquo; satisfaction.Any other tasks as assigned by the SBU&rsquo;s Manager.Job Type: Full-timeEducation:<ul><li>High school or equivalent (Preferred)</li></ul>

Waiter/Waitress

Join Al Ghalia and explore 2 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.