Salon Supervisor

About Us:
Shatha Beauty Centre is a luxury beauty destination in Sharjah, renowned for delivering exceptional beauty and wellness services with a focus on elegance, comfort, and high-quality care. We are dedicated to providing a premium experience for our clientele while upholding our reputation as the city’s leading beauty centre.

Job Summary:
We are seeking an experienced and motivated Salon Supervisor to lead our team and oversee daily operations. The ideal candidate will have a strong background in salon management, staff coordination, client relations, and business development. This role also focuses on building external partnerships and driving sales growth to maintain and enhance our position as a top-tier beauty destination.

Key Responsibilities:

• Supervise, motivate, and support the salon team, ensuring consistent delivery of exceptional services.
• Manage daily salon operations, including staff scheduling, attendance, and workflow to maximize efficiency.
• Oversee client experience, ensuring a welcoming atmosphere and premium level of service.
• Monitor service quality and implement improvements based on client feedback.
• Lead by example, maintaining professionalism and high standards of hygiene, safety, and customer care.
• Coordinate with marketing teams to plan and execute promotional campaigns, offers, and events.
• Develop external collaborations with hotels, event planners, influencers, and corporate clients to promote salon services.
• Identify opportunities to increase sales through upselling, cross-selling, and introducing new treatments or packages.
• Track sales performance, prepare reports, and recommend strategies to achieve revenue targets.
• Assist in inventory management, product ordering, and supplier relationships.
• Recruit, train, and mentor staff, fostering a positive and high-performing team culture.

Requirements:

• Proven experience as a Salon Supervisor, Salon Manager, or similar leadership role in a luxury spa or beauty centre.
• Strong leadership, organizational, and communication skills.
• Knowledge of beauty, hair, nail, and wellness services, with an eye for quality and client satisfaction.
• Ability to develop business partnerships and drive revenue growth.
• Excellent customer service skills and a professional demeanor.
• Proficiency in handling scheduling systems, reports, and client databases.
• Immediate availability is a plus.

Benefits:

• Competitive salary plus incentives tied to sales performance.
• Opportunity to work in a prestigious environment with high-end clientele.
• Ongoing professional development and training.
• Supportive and collaborative work atmosphere.

Job Type: Full-time

Pay: Up to AED7,000.00 per month

Application Question(s):

• Can you join immediately?

Experience:

• Beauty Center: 3 years (Preferred)