Salon Manager

Key Responsibilities

Operations & Customer Experience

• Oversee daily salon operations ensuring smooth workflow and excellent customer service.
• Maintain salon hygiene, ambience, and compliance with brand standards.
• Handle customer complaints and resolve issues professionally.

Team Leadership & HR

• Manage, motivate, and develop the salon team to deliver high performance.
• Create staff schedules, manage attendance, and ensure adequate staffing.
• Conduct regular team meetings and training sessions.
• Monitor staff performance and support in achieving targets and incentives.

Sales, Marketing & Business Growth

• Drive monthly sales targets and encourage upselling of services and products.
• Plan and execute promotional campaigns, seasonal offers, and customer loyalty programs.
• Create engaging content for social media marketing, including short videos, reels, and before/after transformations using mobile production tools.
• Collaborate with management to strengthen the salon’s online presence and reputation.

Financial & Administrative

• Maintain accurate sales, expense, and inventory records.
• Control operational costs while ensuring service quality.
• Report monthly performance and revenue figures to management.

Compliance & Standards

• Ensure compliance with UAE health & safety, hygiene, and municipality regulations.
• Implement salon policies and brand SOPs consistently.

Qualifications & Skills

• Minimum 3–5 years of salon/spa management experience in the UAE (ladies’ salon preferred).
• Strong leadership, team management, and customer service skills.
• Sales-driven mindset with proven ability to achieve revenue targets.
• Excellent communication skills in English (Arabic/Hindi an advantage).
• Knowledge of salon software for booking, billing, and reporting.
• Proficiency in social media marketing (Instagram, TikTok, Facebook) and mobile video content creation (reels, short promos, client stories).
• Ability to work under pressure and maintain professionalism.

What We Offer

• Competitive salary with attractive incentives.
• Training and career development opportunities.
• A positive and professional work environment.
• Staff discounts on services and products.

Job Type: Full-time

Pay: AED4,000.00 - AED5,000.00 per month

Language:

• Arabic (Preferred)