Job Purpose:
Working within the SAP eWM deployment support in Türkiye including customer integration projects
Job Responsibilities:
- Collaborate with clients & internal operations to gather and analyze business requirements
- Translate business requirements into scalable technical solutions
- Design and configure SAP eWM solutions based on client need within DHL eWM implementation framework
- Provide technical support and troubleshooting for SAP eWM system
- Develop and execute test plans to ensure system functionality
- Conduct training sessions for end-users and provide support where needed
- Assist in the integration of SAP eWM with other customers
- Create and maintain documentation of configurations, processes and training
Knowledge Skills and Experience:
- Bachelor’s degree in information technology, Computer Science or a related field
- 10+ years’ experience in logistics (preferably Forwarding and warehousing) or implementation and deployment of large-scale projects
- 5+ years of experience in SAP EWM implementation and support
- Proficiency in EDI standards file transfer protocols (AS2, SFTP, API)
- Advanced level of English and Turkish both in written and verbal
- Strong project management and change management skills to facilitate the migration and roll out of the Countries
- Excellent communicator in culturally diverse settings with strong analytical, problem solving, decision making and organizational skills
- Result oriented mindset with tolerance of ambiguity and ability to prioritize and remain focused on critical deliverables
- Strong facilitation skills to lead meetings and workshops
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