Job Purpose:
Working within the SAP eWM deployment support in Türkiye including customer integration projects
Job Responsibilities:
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Collaborate with clients & internal operations to gather and analyze business requirements
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Translate business requirements into scalable technical solutions
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Design and configure SAP eWM solutions based on client need within DHL eWM implementation framework
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Provide technical support and troubleshooting for SAP eWM system
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Develop and execute test plans to ensure system functionality
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Conduct training sessions for end-users and provide support where needed
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Assist in the integration of SAP eWM with other customers
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Create and maintain documentation of configurations, processes and training
Knowledge Skills and Experience:
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Bachelor’s degree in information technology, Computer Science or a related field
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10+ years’ experience in logistics (preferably Forwarding and warehousing) or implementation and deployment of large-scale projects
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5+ years of experience in SAP EWM implementation and support
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Proficiency in EDI standards file transfer protocols (AS2, SFTP, API)
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Advanced level of English and Turkish both in written and verbal
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Strong project management and change management skills to facilitate the migration and roll out of the Countries
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Excellent communicator in culturally diverse settings with strong analytical, problem solving, decision making and organizational skills
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Result oriented mindset with tolerance of ambiguity and ability to prioritize and remain focused on critical deliverables
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Strong facilitation skills to lead meetings and workshops