SAP FUNCTIONAL SUPPORT CONSULTANT

At LeverX, we have had the privilege of working on 1,500+ SAP projects, including some with Fortune 500 companies. With 20+ years in the market, our team of 2,200+ is strong, reliable, and always evolving: learning, growing, and striving for excellence.

We are looking for an SAP Functional Support Consultant to join us. Let’s see if we are a good fit for each other!

WE OFFER:

• 89% of projects use the newest SAP technologies and frameworks.
• 98% of projects involve active development, with only a few short-term support contracts.
• Expert communities and internal courses.
• Market-based compensation and regular performance reviews.
• Valuable perks to support your growth and well-being.

REQUIRED SKILLS:

• Bachelor’s degree in Information Technology, Business Administration, or related field.
• 3+ years of experience supporting SAP systems (in respective solution) in a business or IT environment.
• Strong understanding of business processes in one or more functional areas (e.g., source-to-pay).
• Experience with ticketing systems and IT support workflows (e.g., ITIL framework).
• Ability to communicate technical information clearly to non-technical users.
• Experience in creating documentation and end-user training materials.
• Ability to work by the US time zone.
• English B2+.

NICE-TO-HAVE SKILLS:

• Knowledge of SAP ECC R3: MM, PP, SD, FI.
• Knowledge of foreign languages.
• Carve-out expertise.

RESPONSIBILITIES:

• Provide daily SAP end-user support across multiple modules and time zones (Thailand–Australia).
• Troubleshoot incidents and service requests, escalating complex issues when needed.
• Monitor system performance and identify opportunities for optimization or improvements.
• Collaborate with business users to gather requirements and recommend enhancements or workarounds.
• Support rollout of new features, patches, and updates; participate in testing and UAT.
• Maintain documentation (resolutions, user guides, configuration changes) and ensure compliance with internal policies.
• Train and guide end users to improve adoption and efficiency.