SAP Master Data and Support Analyst

About the Company:

Nivagen is a global company dedicated to enhancing lives by developing and providing cost-effective generic prescription drugs and over-the-counter products for the North American market. For over a decade, we've remained steadfast in our commitment to the core values of excellence, integrity, and respect for people. Our team of professionals collaborates tirelessly to pioneer advancements in manufacturing, distribution, and quality control, ensuring a holistic approach to healthcare. Through vertical integration of the pharmaceutical supply chain, cutting-edge technology, and unwavering dedication to excellence, we continually strive to redefine medication accessibility and affordability. We prioritize our employees' well-being by offering competitive pay, comprehensive benefits, and robust training and development opportunities. By investing in our workforce and fostering a culture of growth and support, we empower our team to drive innovation and make a positive impact in the healthcare industry. At Nivagen, our mission is clear: to make a meaningful difference in people's lives by delivering high-quality, affordable medications while upholding the highest standards of integrity and excellence.

Job Location:

Nivagen Pharmaceuticals, Sacramento, CA

3900 Duckhorn Dr, Sacramento, CA 95834

About the Job:

Title of the Position: SAP Master Data and Support Analyst (Full Time)

The SAP Master Data and Support Analyst ensures accurate, complete, and consistent master data in SAP for PAI and provides SAP support to users. Reporting to the Director-SAP, they maintain and update SAP master data records, collaborate with cross-functional teams to ensure data quality, analyze and identify data issues, and provide support on usage of different modules in SAP. They contribute to improved usage of SAP by supporting internal stakeholders and continuously improving our processes.

Responsibilities:

• Create and manage the process of creation and collection of master data (excluding customer and vendor master)
• Enforce the process for master data creation and changes
• Coordinate the process of collection of master data for materials, recipes/ BOMs, and verification by data owners
• Review the finalized master data and get sign-off from data owners before the setup in SAP
• Execute changes to SAP master data following business approvals
• Perform mass updates as needed with business approvals
• Conduct periodic review of master data (typically monthly), to ensure accuracy and completeness
• Work with business units and process experts to resolve master data issues
• Provide SAP support to users to resolve issues in production (including compounding and packaging), warehouse material movement, and customer service activity. It is critical to provide timely support to users, to understand the nature of the issue, whether it is a user error, a master data issue, or a bug that is affecting usage.
• Conduct SAP training regularly for existing employees and new employees, by maintaining an SAP training calendar for modules in SAP MM, WM, QM and PP areas.
• Update, assist, and/or write SOPs that are required to help the users to properly use the system

• Participate in projects and initiatives across multiple functional areas relating to improvements in the usage of SAP, and how master data is managed




• Ensure data quality, compliance, and consistency of master data across business systems,

• Provide technical and functional expertise in SAP master data, and train users

• Support other ITS functions, SAP interfaces for DSCSA, and perform other duties as assigned.

Qualifications:

Education/Experience:

• Degree in IT, Computer Science, or similar level of experience and knowledge
• SAP Configuration experience in modules (MM/WH/PP) is a distinct advantage
• Strong ability to work independently and manage one's time, and be a collaborative team member.
• 2+ years' experience in master data management, preferably in manufacturing/ pharma,
• Strong Microsoft Office suite skills, able to understand and investigate topics related to multiple business areas.
• Knowledge of production, warehousing, quality, serialization and EDI, and supporting different functions in some capacity is highly desirable.
• Experience and knowledge of different master data elements like BOMs, recipes, Quality info records, purchasing info records, etc.
• Working knowledge of current Good Manufacturing Practices (cGMP) and applicable FDA regulations (21 CFR).

Knowledge, Skills, and Abilities:

• Strong analytical and problem-solving skills
• This position requires the individual be organized, detail-oriented, and self-motivated. Standard office equipment is used.
• High level of attention to detail, particularly in identifying quality deviations and documenting production processes
• Strong understanding of GMP, FDA regulations, and other relevant pharmaceutical industry standards
• Excellent communication skills, both verbal and written, for effective collaboration and documentation

Job Requirements:

Physical / Mental Requirements

• Ability to apply sound judgment and make decisions aligned with company procedures and regulatory standards.

• Strong analytical and problem-solving skills.

• Ability to gown and work within controlled cleanroom environments.

• Must be able to wear appropriate PPE (safety shoes, glasses, gloves, etc.).

• Ability to stand for extended periods during manufacturing oversight activities.

Work Environment / Schedule

• Primarily day shift, Monday–Friday.

• May require flexibility to support manufacturing operations, including occasional off-shift or weekend coverage.

• Work Location Assignment: On-site / Manufacturing Facility

• This role requires spending significant time on the production floor, monitoring processes, and conducting tests in a cleanroom or controlled environment
• Must live or be willing to move to the Sacramento Metropolitan Region (Approx. 40 miles' radius)

Benefits:

• Pay range $70,304 - $85,000 per Year
• Yearly bonus eligibility
• Benefits: Nivagen offers a wide variety of benefits and programs to support health and well-being
• Medical, dental, and vision coverage
• Paid time off plan
• 401k savings plan

Additional Information:

Nivagen to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

We are focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.