SAP SuccessFactors / HR Project Manager

Scope of Work – SAP SuccessFactors / HR Project Manager

The HR Project Manager is responsible for leading the end-to-end delivery of SAP SuccessFactors (HRMS) initiatives, ensuring alignment with the Group's business strategy, regulatory requirements, and digital HR goals.

1. Project Leadership & Delivery

• Develop and execute comprehensive project plans covering all phases: initiation, design, build, testing, deployment, and post-go-live support.
• Manage scope, timeline, budget, and resources to ensure successful delivery within agreed constraints.
• Establish governance structures, including steering committees and status reporting.

2. Business & Functional Alignment

• Collaborate with HR including Payroll, Finance, Strategy, ePMO, IT and business stakeholders to gather, validate, and prioritize requirements.
• Ensure system design aligns with HR operating models, policies, and workforce strategies.
• Translate business needs into functional specifications and oversee solution design.

3. SAP SuccessFactors Implementation Oversight

• Lead implementation across relevant modules (e.g., Employee Central, Performance & Goals, Payroll, Recruitment, Learning, Compensation).
• Ensure best-practice configuration and adherence to SAP standards.
• Oversee data migration, system configuration, and environment readiness.

4. Integration & Technology Coordination

• Coordinate with IT teams to ensure seamless integration with core systems (e.g., Core Banking, Finance GL, attendance and identity & access systems).
• Manage interfaces, data flows, and system dependencies.
• Ensure system security, data privacy, and compliance with internal IT policies.

5. Change Management & Adoption

• Develop and execute change management strategies to support user adoption.
• Follow the bank’s Technology Change management process.
• Lead communication plans, stakeholder engagement, and training programs.
• Ensure smooth transition from legacy systems to SuccessFactors.

6. Testing & Quality Assurance

• Oversee SIT, UAT, and regression testing cycles.
• Ensure defects are tracked, prioritized, and resolved.
• Validate system readiness prior to go-live.

7. Risk, Issue & Compliance Management

• Identify and mitigate project risks, particularly related to HR data, compliance, and payroll impacts.
• Ensure adherence to labour laws, data protection regulations, and audit requirements.
• Manage issue resolution and escalation processes.

8. Vendor & Stakeholder Management

• Manage relationships with SAP, implementation partners, and third-party vendors.
• Ensure deliverables meet agreed SLAs and contractual expectations.
• Act as the primary point of contact for senior stakeholders.

9. Post-Go-Live Support & Continuous Improvement

• Oversee hyper-care support and stabilization post-deployment.
• Gather user feedback and drive continuous system enhancements.
• Ensure knowledge transfer and capability building within HR and IT teams

10. IT Project Manager General Roles & Responsibilities:

• Lead end-to-end delivery of IT projects from initiation through closure, ensuring alignment with business objectives.
• Define project scope, goals, deliverables, and success criteria in collaboration with stakeholders.
• Develop and maintain detailed project plans, schedules, and resource allocations.
• Manage project budgets, forecasts, and financial tracking to ensure cost control.
• Establish and enforce project governance frameworks, standards, and methodologies (Agile, Waterfall, Hybrid).
• Identify, assess, and mitigate project risks, issues, and dependencies proactively.
• Drive stakeholder engagement and communication across business, IT, and executive levels.
• Coordinate cross-functional teams, including developers, architects, vendors, and business users.
• Ensure effective change management processes to support smooth adoption of new systems and processes.
• Oversee requirements gathering, validation, and traceability throughout the project lifecycle.
• Manage vendor relationships, contracts, and service delivery against agreed SLAs.
• Ensure quality assurance through structured testing phases (SIT, UAT, performance testing).
• Monitor project progress and provide regular status reports, dashboards, and executive updates.
• Facilitate decision-making and resolve conflicts to keep projects on track.
• Ensure compliance with organizational policies, security standards, and regulatory requirements.
• Oversee system integration efforts and ensure alignment with enterprise architecture.
• Drive continuous improvement by identifying lessons learned and implementing best practices.
• Support data migration, system cutover, and go-live planning activities.
• Lead post-implementation reviews and ensure successful transition to operations/support teams

Job Types: Full-time, Contract
Contract length: 12 months

Pay: BD1,000.000 - BD1,500.000 per month

Work Location: In person