Scheduling coordinator psychiatric

<Job Summary>
Join our dynamic healthcare team as a Scheduling Coordinator specializing in psychiatric services! In this vital role, you will orchestrate the seamless scheduling of mental health appointments, ensuring patients receive timely and compassionate care. Your expertise will help optimize clinic operations, coordinate with multidisciplinary teams, and uphold the highest standards of patient service. If you thrive in a fast-paced environment, possess excellent organizational skills, and are passionate about mental health support, this opportunity is perfect for you!

<Duties>

• Manage and coordinate appointment schedules for psychiatric providers using electronic health record (EHR) systems Ritten and Charm Health EHR.
• Verify insurance coverage and perform insurance authorization and verification processes to facilitate smooth patient intake.
• Utilize medical collection skills to follow up on outstanding payments and ensure accurate billing procedures aligned with HIPAA regulations.
• Review and update patient records meticulously, ensuring documentation accuracy and compliance with medical terminology, ICD-10/ICD-9 coding, CPT coding, and care plans.
• Communicate effectively with patients via phone and electronic messaging, demonstrating excellent phone etiquette and customer service skills.
• Coordinate with clinical staff to schedule appointments that meet patient needs while optimizing provider availability.
• Maintain comprehensive medical records management, including filing, data entry, and updating electronic health information systems such as Meditech or Eaglesoft.
• Support medical administrative functions like intake processing, appointment reminders, and documentation review to enhance clinic efficiency.
• Ensure adherence to HIPAA guidelines by safeguarding patient information during all scheduling and administrative activities.

<Qualifications>

• Proven experience in medical scheduling within a clinic or healthcare setting, preferably in psychiatric or mental health services.
• Familiarity with EMR systems such as Charm Health, Epic, Meditech, Athenahealth, eClinicalWorks, or Dentrix is highly desirable.
• Strong knowledge of medical billing, coding (ICD-10/ICD-9), CPT codes, and insurance verification processes.
• Excellent organizational skills with attention to detail in documentation review and record keeping.
• Ability to handle multiple tasks efficiently while maintaining professionalism under pressure.
• Bilingual abilities are a plus to serve diverse patient populations effectively.
• Prior experience with front desk operations or medical office management is beneficial.
• Proficiency in Google Suite (Sheets, Excel) and computer skills essential for daily tasks.
• Exceptional communication skills coupled with courteous phone etiquette to foster positive patient interactions.
• Knowledge of HIPAA regulations and health information management practices to ensure compliance at all times. Embark on a rewarding career where your organizational prowess directly impacts patient well-being! We are committed to supporting your professional growth through a collaborative environment that values dedication and compassion. Join us in making a difference every day!

Pay: $25.18 - $30.32 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Dependent health insurance coverage
• Employee mentoring program
• Health insurance
• On-the-job training
• Paid sick time
• Paid time off
• Parental leave
• Vision insurance

People with a criminal record are encouraged to apply

Ability to Commute:

• Los Angeles, CA 90064 (Required)

Work Location: In person