Scheduling Specialist

Overview
We are seeking a dynamic and detail-oriented Scheduling Specialist to join our healthcare team. In this vital role, you will coordinate and manage appointment schedules across multiple departments, ensuring seamless patient flow and optimized clinic operations. Your expertise in medical scheduling, EMR (Electronic Medical Records) systems, and medical administrative support will be essential in delivering exceptional patient service and supporting clinical staff. This position offers an exciting opportunity to contribute to efficient healthcare delivery while working in a fast-paced, collaborative environment.

Duties

• Coordinate patient appointments, procedures, and follow-up visits using EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, Eaglesoft, and other EHR platforms
• Verify insurance coverage and perform insurance verification to facilitate smooth billing processes
• Review and update medical records, ensuring accuracy and compliance with HIPAA regulations
• Manage multi-line phone systems with professional phone etiquette, scheduling appointments and addressing patient inquiries promptly
• Assist with intake procedures, including collecting patient information and updating health records
• Support medical billing by reviewing documentation for CPT (Current Procedural Terminology), ICD-9/10 coding, and ensuring proper documentation review for claims processing
• Maintain organized filing of medical records, appointment logs, and administrative documentation
• Provide excellent customer service at the front desk by greeting patients, managing wait times, and supporting overall office management tasks

Requirements

• Proven experience in medical scheduling within a clinical or dental setting; clinic or dental office experience highly preferred
• Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, Eaglesoft or similar platforms
• Familiarity with medical terminology, ICD-9/10 coding, CPT coding, Medicare guidelines, and health information management standards
• Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and typing skills (including 10-key typing)
• Ability to review medical documentation accurately while adhering to HIPAA privacy regulations
• Exceptional organizational skills with attention to detail in managing multiple schedules simultaneously
• Strong communication skills with professional phone etiquette and customer service orientation
• Office management or clerical experience in a healthcare environment is preferred; familiarity with dental terminology and dental office systems like Dentrix or Eaglesoft is advantageous
• Prior experience working with multi-line phone systems and handling insurance verification processes

Join our team as a Scheduling Specialist and play a crucial role in delivering efficient healthcare services! We value energetic professionals committed to providing outstanding patient care through precise scheduling and administrative excellence. This paid position offers an engaging work environment where your skills make a meaningful difference every day.

Pay: From $18.00 per hour

Benefits:

• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Application Question(s):

• Available to work until 6 p.m. Monday - Thurs and 4:30 p.m. on Friday.

Experience:

• Medical and Behavioral Health scheduling: 1 year (Preferred)

Ability to Commute:

• Potosi, MO 63664 (Required)

Work Location: In person