Scribe - FARE (Butte County)

NVCSS is a non-profit agency that provides mental health counseling, case management, support services and housing to individuals and families.

PRIMARY DUTIES:

Under the direct supervision of FARE Supervisor, the position primary responsibilities are 1) for creating transcripts of meetings.

RESPONSIBILITIES:

• Accurately electronically record, with an unbiased disposition, team member dialogue during team meetings and prepare reports for distribution to participants.
• Flexibility to accommodate the meeting schedules of (3) Family Meeting Facilitators within a 35 hour workweek schedule.
• Work with a diverse range of personalities in environments that can be escalated emotionally while maintaining neutrality and compassionate composure. Participants will include parents and their extended support network, social workers and service providers.
• Must be comfortable working in a team environment.
• Be responsible for the meeting room preparation and clean up.
• Provide administrative support as needed.
• Ensure complete, accurate, and secure legal records.
• Identify speakers.

QUALITY EXPECTATIONS:

• Work reflects NVCSS mission and are responsible, flexible, reliable and dependable.
• Punctuality and Regular attendance.
• Demonstrates a commitment to high quality and responsive service; Proactively identifies opportunities and takes action to improve operations; Offers and accepts constructive feedback; Contributes to the development of new ideas;
• Actively engages in problem solving; Responds to complaints; Seeks resolution of conflicts.
• Is organized, efficient, and effective; Sets goals for work tasks: Identifies priority issues; Meets productivity standards.
• Works collaboratively with community partners, staff, and/or the leadership team to encourage and support the accomplishment of goals/tasks/position duties.
• Provide exemplary customer service to both external and internal clients.
• Shows respect for each person’s individuality and preferences, and the cultural/ethnic diversity of NVCSS clients and funders.
• Demonstrates a commitment to learning and improvements; Pursue activities to enhance personal and professional growth for self and others.
• Protects the confidentiality and information/documentation obtained by nature of our work.

EDUCATION AND PRIOR EXPERIENCE:

AA in social service field. Must be able to type 60 wpm.

SKILLS, KNOWLEDGE AND ABILITIES:

Individuals must have good verbal and written communication skills, produce clear, detailed, typed notes.

Must be computer literate, comfortable meeting and networking with individuals with diverse skills and backgrounds,

Work within deadlines, have reliable transportation, pass an extensive background check and DOJ & FBI clearance.

ENVIRONMENTAL FACTORS AND CONDITIONS/PHYSICAL REQUIREMENTS:

Working conditions are typical health settings; involves the potential for high stress levels and exposure to hostile situations; some non-standard work hours may be required.

Must work with a clinically challenging client population; must be able to maintain professional composure and clinical effectiveness.

May be required to lift and carry items weighing up to 30lbs

Benefits Package: At NVCSS, our benefit program includes monetary and non-monetary benefits that are carefully designed to support the entirety of your life, both personally and professionally. This position is eligible to participate in our benefits package including: medical, dental, vision, Employee Assistance Program (EAP) and group and voluntary life insurance and AD&D. Other benefits include leave of absences, generous holiday pay, paid sick and vacation time off, and retirement programs.

Closing Date: April 29, 2026

NVCSS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Work Location: In person

Job Type: Full-time (35 hrs/wk)

Job Type: Full-time

Pay: $19.71 - $20.91 per hour

Expected hours: 35.0 per week

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Education:

• Associate (Required)

Experience:

• creating transcripts of meetings: 2 years (Required)

Work Location: In person