Description:
Purpose: Responsible for assisting clinical staff with patient care and a variety of pre, intra, and post encounter activities; as well as documenting accurate and detailed information for patient visits. Meet and exceed patient expectations and adhere to established practices while assuring the best possible care for patients.
Responsibilities:
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Accompany patients to exam/procedure rooms
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Assist with walking, transfers, dressing, collecting specimens, preparing for exam.
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Collect patient medical history and perform screenings per provider instructions.
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Ensure treatment areas are safe, organized, clean, have well-functioning equipment, and supplies are adequate. Prepare treatment room for next exam after each patient.
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Brief provider on medical history, reason for the visit, and any pertinent information needed for the exam.
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Provides information / instructions to patients and their families.
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Transcribe patient appointments.
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Send/receive patient medical records and information.
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Obtain lab/x-ray reports, hospital notes, and referral information.
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Complete forms and requisitions as needed as well as mange patient charts to ensure information is complete.
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Respond appropriately to emergency codes.
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Perform quality control.
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Promote quality patient care and customer satisfaction.
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Assists in the training of new medical assistants.
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Perform other duties as assigned.
Requirements:
Skills, Education, & Experience:
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High School diploma or GED is required, prefer some college.
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Prefer knowledge in healthcare or medical specialty, associated medical tasks, and information that is communicated to patients and families.
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Maintain a CPR certification
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Prefer Certified Medical Assistant certificate.
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Excellent communication skills.
Physical/Mental Abilities:
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Ability to learn and retain information regarding patient care procedures, regulations, medical material management.
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Ability to prioritize, multi-task, and handle high patient volume.
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High attention to detail and ability to work well in a team environment.
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Must be able to stand for long periods of time, bend, twist, and swoop. May be required to climb ladders.
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Must be able to handle difficult situations in a professional manner and maintain confidentiality.
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Ability to demonstrate compassion and caring for patients and families.
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Ability to lift up to 30 lbs. is required.