Scrum Master

Role Overview:

We are seeking a highly motivated and experienced Scrum Master to join our dynamic team. The ideal candidate will be responsible for facilitating Scrum ceremonies, removing impediments, and fostering a culture of continuous improvement within our agile teams. The Scrum Master will work closely with Product Owners, Development Teams, and other stakeholders to ensure successful delivery of high-quality software solutions. The candidate will also be responsible for configuring, maintaining, and monitoring our Azure DevOps infrastructure to ensure efficient and reliable software delivery. The Azure DevOps Admin will work closely with development teams to support continuous integration and continuous deployment (CI/CD) pipelines and improve our overall DevOps processes.

Job Responsibilities:

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  Facilitate Scrum Ceremonies: Organize and lead daily stand-ups, sprint planning, sprint reviews, and retrospectives.
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  Remove Impediments: Identify and resolve obstacles that may hinder the team's progress.
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  Support Agile Practices: Mentor and coach team members on agile principles and practices to ensure adherence to Scrum framework.
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  Collaborate with Stakeholders: Work closely with Product Owners to manage the product backlog and ensure clear communication of requirements and priorities.
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  Monitor Progress: Track and report on team progress using appropriate metrics and tools.
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  Promote Continuous Improvement: Encourage a culture of continuous improvement by facilitating retrospective meetings and implementing actionable feedback.
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  Foster Team Collaboration: Promote a collaborative team environment that values open communication, trust, and respect.
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  Azure DevOps Administration: Manage and maintain Azure DevOps services, including project configuration, access control, and pipeline management.
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  Monitoring and Optimization: Monitor the performance of Azure DevOps services and optimize for efficiency, reliability, and scalability.
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  Collaboration: Work closely with development, QA, and operations teams to ensure seamless integration and deployment of applications.
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  Troubleshooting: Diagnose and resolve issues related to Azure DevOps services and CI/CD pipelines.
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  Documentation: Create and maintain documentation for DevOps processes, configurations, and best practices.

Health and Safety

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  Follow all health and safety policies and procedures as set out in the Health and Safety Manual
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  Work safely to reduce the risk of injury to self, co-workers, and customers.
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  Remain alert and promptly report all actual and potentially hazardous situations to the Supervisor.
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  Safely operate equipment.
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  Wear personal protective equipment (or clothing) as required by the task, MSDS or company policy.
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  Participates in fire and Occupational Health and Safety training and drills.
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  Strives to improve work processes to reduce risks.
• Knows the facility emergency evacuation plan.

DECISION-MAKING & ACCOUNTABILITY

Facilitation of Team Decisions

• Ensure that the Scrum team makes effective decisions regarding sprint planning, backlog prioritization, and daily tasks.
• Facilitate discussions and encourage team members to contribute their ideas and opinions.
• Guide the team towards consensus in a collaborative manner.

Sprint Planning

• Collaborate with the Product Owner to prioritize tasks and ensure that the team commits to achievable sprint goals.
• Assist in breaking down user stories and tasks to ensure clarity and feasibility.

Process Improvement

• Identify areas for improvement in the team's agile processes and suggest actionable changes.
• Implement changes to enhance team efficiency and productivity while maintaining alignment with agile principles.

Conflict Resolution

• Mediate conflicts within the team and with external stakeholders, ensuring that resolutions align with the team's goals and values.
• Make decisions to address and resolve impediments promptly to maintain the team's progress.

Sprint Delivery

• Ensure the team adheres to the sprint commitments and delivers the agreed-upon work within the sprint timeline.
• Hold the team accountable for meeting their sprint goals and addressing any issues that arise during the sprint.

Agile Practices

• Ensure the team follows Scrum practices and principles, promoting a culture of continuous improvement.
• Maintain the integrity of agile ceremonies and ensure they are conducted effectively.

Team Performance

• Monitor and report on team performance metrics, such as velocity and sprint burndown, to stakeholders.
• Hold the team accountable for their performance and implement corrective actions when

Stakeholder Communication

• Act as a liaison between the Scrum team and external stakeholders, ensuring clear and effective communication.
• Ensure that stakeholders are informed about the team's progress, challenges, and any changes in priorities.

Incident Resolution

• Make prompt decisions to diagnose and resolve issues related to Azure DevOps services and CI/CD pipelines.
• Prioritize and address incidents to minimize downtime and impact on development and deployment processes.

Resource Allocation

• Allocate and manage resources efficiently to support the development, testing, and deployment environments.
• Make decisions regarding resource scaling to ensure optimal performance and cost-effectiveness.

Security and Compliance

• Ensure that the Azure DevOps environment complies with security standards and regulations.
• Implement and enforce security best practices to protect the integrity and confidentiality of the infrastructure and data.

Documentation and Best Practices

• Maintain comprehensive documentation for DevOps processes, configurations, and best practices.
• Ensure that all team members are aware of and adhere to documented procedures and guidelines.

QUALIFICATIONS

Education and Training

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Certified Scrum Master (CSM) or equivalent certification.
• Minimum of 3 years of experience in Azure DevOps administration

Skills and Requirements

• Minimum of 3 years of experience as a Scrum Master in a SaaS or software development environment.
• Strong understanding of agile principles and practices, particularly Scrum and Kanban.
• Excellent communication, facilitation, and conflict resolution skills.
• Ability to work effectively with cross-functional teams.
• Experience with agile tools such as Jira, Confluence, or equivalent.
• Experience working in a multi-team agile environment.
• Knowledge of software development life cycle (SDLC) and DevOps practices.
• Familiarity with other agile frameworks such as SAFe, LeSS, or Nexus
• Excellent problem-solving skills and attention to detail.
• Knowledge of agile methodologies and practices.