Scrum Master

What Working at Hexaware offers:
Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed. Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance. With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware s commitment towards creating smiles. At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together. We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion the driving force that makes one smile and innovate, create, and make a difference every day.

What would you do?

Job Description:

Position: SAFe Scrum Master

Location: Washington DC (4 days onsite per week)

Overview

We are seeking a SAFe Scrum Master (Project Manager – Standard Level 3) to provide Lean-Agile facilitation, delivery governance, and coaching for strategic finance and technology initiatives. The ideal candidate will enable predictable delivery outcomes across teams operating within the Scaled Agile Framework (SAFe).

Key Responsibilities

• Facilitate core SAFe and team ceremonies:
  • Iteration Planning, Daily Team Sync, Backlog Refinement, Iteration Review, and Retrospectives.
  • Coordinate inputs/outputs with ART-level events, including PI Planning, System Demos, and Inspect & Adapt.
• Enable continuous flow:
  • Visualize work, limit WIP, proactively remove impediments, and improve team throughput and predictability.
• Coach on Agile practices and quality:
  • SAFe principles, Scrum/Kanban practices, Definition of Ready/Done, built-in quality, and relentless improvement.
• Partner with the Product Owner:
  • Prioritize and refine the backlog, define acceptance criteria and NFRs, and ensure iteration and PI readiness.
• Coordinate cross-team dependencies and risks:
  • Engage in Scrum of Scrums, maintain the program board, and track ROAMed risks and impediments.
• Maintain tooling hygiene and reporting:
  • Manage boards, queries, dashboards, and traceability links in Azure DevOps (or equivalent).
• Support governance and controls:
  • Ensure traceability from features/stories to tests and releases; capture required approvals to support security, audit, and SDLC controls (e.g., ICFR).
• Assist with Release on Demand:
  • Prepare release notes, change records, rollback plans, and stakeholder communications; facilitate post-release verification and learning.
• Foster a high-performance culture:
  • Promote transparency, psychological safety, data-driven decisions, and continuous improvement experiments with measurable outcomes.

Required Skills & Experience

• 8+ years delivering technology initiatives, with recent experience as a dedicated Scrum Master in SAFe or comparable Agile environments.
• Proven facilitation of PI Planning and iteration ceremonies; experience coordinating cross-team dependencies and risks.
• Expertise with Azure DevOps (or similar) for backlog management, reporting/dashboards, and end-to-end traceability.
• Strong knowledge of Lean-Agile, Scrum, Kanban, built-in quality, and DevSecOps; hands-on with flow metrics (throughput, cycle time, WIP, predictability).
• Excellent stakeholder engagement and communication skills; ability to coach teams and influence across organizational boundaries.
• Understanding of enterprise governance and controls (e.g., security reviews, change management, segregation of duties, approvals).

Equal Opportunities Employer:
Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including colour, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply.

Find out more at Hexaware.com.