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account manager - istanbul

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ice cream turkey technology & data manager/lead

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manager, human resources - turkey

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native dutch customer support consultant crypto turkey remote

SupportYourApp

<div><p><b>Passionate about the world of tech?</b></p><p>
What if you had a chance to be a part of the world&rsquo;s leading SaaS, Software, or Hardware solutions?</p><p>
Join our team as a <b>Customer Support Consultant</b> today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.</p><p>
Excited? Let&rsquo;s see what it takes</p><p><b>
What You Will Do:</b></p><ul>
<li>Provide exceptional customer support via chats and emails</li>
<li>Build positive and long-lasting relationships with customers</li>
<li>Meet team KPIs</li>
<li>Always be up-to-date with cutting-edge technology</li>
<li>Securely work with customers&rsquo; sensitive information</li>
<li>Apply the latest and greatest customer happiness practices</li>
<li>Maintain working knowledge of our client&rsquo;s products and services</li>
<li>Communicate with developers and other departments of various IT companies</li>
</ul><p><b>What you need to succeed in this role:</b></p><ul>
<li><b>Native Dutch</b> and English communication skills</li>
<li>At least <b>6 months of experience</b> in a customer support role</li>
<li>Personal or professional <b>experience in crypto/trading/blockchain</b> is a must</li>
<li>Experience providing support via <b>live chats</b>
</li><li>Experience with CRM systems</li>
<li>Analytical and research skills</li>
<li>Positive and responsible attitude</li>
<li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload)</li>
</ul><p><b>Will be a great plus
</b></p><ul><li>Experience in technical support</li></ul><p><b>
Benefits and Perks:</b></p><ul>
<li>Flexible schedule
</li><li>Opportunity to work fully remotely</li>
<li>Inclusive international environment</li>
<li>Compensation in USD</li>
<li>Good bonuses for referring friends</li>
<li>Paid intensive training and probation</li>
<li>Work-life balance</li>
<li>Responsive management interested in your growth and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
<li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul><p><b>
Who are we?</b></p><p>
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.</p><p>
Since 2010, we&rsquo;ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.</p><p>
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.</p><p>
We welcome people with various backgrounds and experiences. Grab the chance to join us and <b>send your CV in English</b>, pointing out your outstanding skills!</p><p>
Visit our website: www.supportyourapp.com</p><p><b>
DISCLAIMER</b></p><p>
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.</p><p><i>
Your personal data will be processed as described in the SupportYouApp </i>Candidate Privacy Notice<i>.</i></p></div>

(native Dutch) Customer Support Consultant, crypto (Turkey, remote)

Kalentas

<div>
 <p>
  <strong>
   Job Overview:
  </strong>
 </p>
 <p>
  As the Chief Compliance Officer, you will be fully responsible for establishing, implementing, monitoring, and maintaining the company's global compliance program. You will ensure all company activities strictly adhere to local financial regulations, Anti-Money Laundering (AML), and Counter-Financing of Terrorism (CFT) regulations in Turkey (our primary market) and other operating regions, with a specific focus on requirements for crypto assets. You will be the primary representative for all communications with regulatory bodies (such as BDDK, MASAK, CMB).
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Develop, review, and update the company's compliance policies, procedures, and control systems to address the rapidly changing regulatory landscape for cryptocurrencies in Turkey and internationally.
  </li>
  <li>
   Act as the primary liaison for all communications, reporting, and responses to inquiries from regulatory agencies like the Financial Crimes Investigation Board (MASAK), Banking Regulation and Supervision Agency (BDDK), and Capital Markets Board (CMB).
  </li>
  <li>
   Ensure strict implementation of AML/CFT processes including Customer Due Diligence (KYC), Enhanced Due Diligence (EDD), transaction monitoring, and sanctions screening.
  </li>
  <li>
   Oversee and ensure compliance with the Financial Action Task Force (FATF) "Travel Rule" and other international standards.
  </li>
  <li>
   Lead the compliance team, providing compliance advisory, training, and guidance to all departments, fostering a strong culture of compliance.
  </li>
  <li>
   Regularly report to the CEO and Board of Directors on the effectiveness of the compliance program, significant risk events, and regulatory developments.
  </li>
  <li>
   Manage compliance-related audits and examinations and oversee the implementation of corrective actions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree or higher in Law, Finance, Business, or a related field.
  </li>
  <li>
   Minimum 3 years of compliance experience within Turkish financial institutions (banks, securities firms, payment institutions) or a renowned cryptocurrency exchange/custody platform,
   <strong>
    with a senior compliance management role.
   </strong>
  </li>
  <li>
   <strong>
    Deep understanding and practical experience with Turkish financial regulations, particularly Law No. 5549 on AML, MASAK regulations, and the latest regulations on crypto assets.
   </strong>
   International perspective is a plus.
  </li>
  <li>
   Proven extensive experience interacting directly with Turkish financial regulatory agencies.
  </li>
  <li>
   Exceptional leadership, communication, and cross-functional collaboration skills.
  </li>
  <li>
   Fluency in English.
  </li>
  <li>
   Professional certifications such as CAMS, ICA are highly preferred.
  </li>
 </ul>
</div>


Chief Compliance Officer

Gambit

<div><h4 class="jobSectionHeader"><b>Your mission</b></h4><p>
For Turkey (remote position), we are seeking a Consultant SAP Finance for our existing customers.</p><br>
<ul><li>
You will work on our IT and SAP projects and provide subsequent customer support</li><li>
You will support and optimize our customers' SAP systems and be responsible for them in the areas of finance and controlling</li><li>
You support our customers in maintenance in 2nd level support</li><li>
You adapt SAP FI/CO solutions to customer requirements (customizing)</li><li>
You advise our customers if they have questions about the use and configuration of FI/CO applications</li><li>
You work with ticket systems (e.g. Jira) and have direct customer contact</li><li>
You recognize potential for improvement and initiate process changes</li></ul><p></p><h4 class="jobSectionHeader"><b>
Your profile</b></h4><p></p><ul><li>
The following competencies, experience and skills would be perfect:</li><li>
You have already worked for several years (ideally at least five years) in SAP consulting or SAP module support with a focus on finance and controlling</li><li>
You have an in-depth understanding of processes in the FI or CO area</li><li>
Ideally, you already have basic knowledge of SAP S/4HANA or S/4HANA Cloud and have some experience in customer service and software support</li><li>
You attach great importance to supporting and advising your customers in the best possible way with your knowledge and experience</li><li>
You like to take the initiative in your work and are a strong communicator</li><li>
A good command and fluent communication of written and spoken English</li></ul><p></p><h4 class="jobSectionHeader"><b>
Why us?</b></h4><p>
It is essential that our employees share our passion and commitment to working as a team and delivering exceptional results.<br>
We believe that work is more than simply a job and that working as a team involves more than just cooperating. We value respectful, fair, and open communication, where everyone is valued.<br>
Sound like you? Do you fit the brief? If so, please send us your application, stating your earliest possible starting date and salary expectations. If you have any outstanding questions, don&rsquo;t hesitate to contact Safa.</p><h4 class="jobSectionHeader"><b>
About us</b></h4><p>
We are GAMBIT, an SAP management consultancy with offices in Germany and Switzerland. We support companies on their way into the future with innovative IT and SAP solutions. But we are not only SAP experts, we are also experts for good work.</p></div>

Consultant SAP FINANCE for our existing customers

CONTEC MEDICAL SYSTEMS USA INC.

<div>
 <p>
  <strong>
   About Us
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Contec Medical System USA Inc. is a global provider of advanced medical technology solutions. We are committed to delivering innovation and high-quality service to healthcare providers and distributors worldwide. As part of our Turkey operations, we are looking for a skilled Technical Engineer to provide professional technical support and customer service in both pre-sales and after-sales processes.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Resolve pre-sales and after-sales service issues for customers, ensuring a seamless customer experience.
  </li>
  <li>
   Assist the sales team in providing technical product support to customers both online and offline.
  </li>
  <li>
   Deliver on-site technical training and product installation services when required.
  </li>
  <li>
   Collaborate with the sales and e-commerce teams to strengthen customer satisfaction and product performance.
  </li>
  <li>
   Document customer issues, provide feedback to R&amp;D, and support continuous product improvement.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Biomedical Engineering, Electronics, Medical Technologies, or a related field.
  </li>
  <li>
   Minimum 2 years of experience in a technical support, field service, or engineering role (preferably in the medical devices or healthcare technology sector).
  </li>
  <li>
   Strong knowledge of medical devices, diagnostic systems, or technical hardware/software troubleshooting.
  </li>
  <li>
   Ability and willingness to travel domestically and internationally for training, installation, and support.
  </li>
  <li>
   Excellent problem-solving and analytical thinking skills.
  </li>
  <li>
   Strong communication skills in English (written and spoken); additional languages are a plus.
  </li>
  <li>
   Ability to work independently in a remote environment, while maintaining strong collaboration with global teams.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Offer
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   A chance to join an international medical technology company with a growing presence in Turkey.
  </li>
  <li>
   Remote-based work with opportunities for professional travel and development.
  </li>
  <li>
   Competitive salary and benefits.
  </li>
  <li>
   Career growth and training opportunities in a global working environment.
  </li>
 </ul>
</div>


Teknik Mühendis

Christian Dior Couture

<div>
 Position
 <br/>
 <br/>
 Christian Dior Couture operates several boutiques in Turkey, both in city centers and in resort locations.
 <br/>
 <br/>
 The Turkish market is managed by the CD Turkey Country Manager on behalf of Christian Dior Couture's Southern Europe Zone.
 <br/>
 <br/>
 This position reports directly to the CD Turkey Country Manager, with a functional report to the Southern Europe CD Operations Manager.
 <br/>
 <br/>
 The Turkey Country Operations Manager is responsible for the overall management of operations, staff, merchandise, and customer service in the Turkish boutiques.
 <br/>
 <br/>
 The Turkey Country Operations Manager is also responsible for maintaining and achieving operational and merchandising standards and goals, and for developing the Turkish Operations Team in collaboration with the CD Turkey Country Manager and the Boutique Managements.
 <br/>
 <br/>
 In this context, the Turkey Country Operations Manager will participate in the development and growth of the subsidiary.
 <br/>
 <br/>
 The local Turkish Head Office is located in Istanbul.
 <br/>
 <br/>
 Job responsibilities
 <br/>
 <br/>
 <strong>
  Inventory And Stock Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage, facilitate, and ensure completion of all inventories and cycle counts.
  </li>
  <li>
   Validate stock adjustments.
  </li>
  <li>
   Investigate with Head Office on any discrepancies in receptions or stock transfers.
  </li>
  <li>
   Manage &ldquo;End of Life&rdquo; product cycle.
  </li>
  <li>
   Oversee the Turkey &ldquo;After Sales&rdquo; program.
  </li>
  <li>
   Follow-up repairs of defective or damaged goods, from store stock or from after-sales.
  </li>
  <li>
   Organize local Family Sales.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Policies &amp; Procedures
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure store compliance to policies and processes and drive operational excellence through audits &amp; action plans.
  </li>
  <li>
   Understand, abide by and enforce all operational policies and procedures as dictated by Retail Handbook Procedures, the human resources guide and other related material.
  </li>
  <li>
   Train newcomers to Dior retail procedures, stock management procedures and cash desk operations.
  </li>
  <li>
   Prepare Monthly Internal Control reports.
  </li>
  <li>
   Be project leader for all &laquo;back-office&raquo; tool evolution/roll-out &amp; support the Digital evolution on retail special projects roll-out.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Store Facility
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure maintenance and overall upkeep of the store and local Head Offices.
  </li>
  <li>
   Manage the boutiques and offices facilities: cleaning, repair &amp; maintenance, security.
  </li>
  <li>
   Serve as direct liaison between all sub-contractors and vendors to verify that corporate standards of store and offices are always met.
  </li>
  <li>
   Ensure that all Health &amp; Safety requirements are always met.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Logistics
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee all processing of shipments, transfers, and consignments.
  </li>
  <li>
   Follow-up of deliveries with freight forwarder and customs broker.
  </li>
  <li>
   Coordination with accounting back office, follow-up of KPI&rsquo;s.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Accounting and financials
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Pre-check store invoices, and any required documentation according to the internal Purchase procedure.
  </li>
  <li>
   Follow-up sales reconciliation between Dior System, and E-invoice/E-archive portals.
  </li>
  <li>
   Be responsible for Turkey expense control (monthly P&amp;L analysis).
  </li>
  <li>
   Follow-up anti-money laundering compliance.
  </li>
  <li>
   Verify cash vs sales reconciliations.
  </li>
  <li>
   Coordinate with Finance Manager and Head Office regarding insurance matters (product damage, business interruption, civil liability, other HR insurances).
  </li>
  <li>
   Annual external audit: reply to any queries from auditors, together with CD Turkey Country Manager.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Legal and Administrative
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Follow-up contract expiry and renewals.
  </li>
  <li>
   Follow-up HR administrative aspects, to be shared with HR Manager and accounting back office: time schedules, overtime, absence/leaves, staff commissions.
  </li>
  <li>
   Comply with legal/administrative declarations needed in current or future stores.
  </li>
  <li>
   Coordinate with Dior Legal Department and local advisors.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Store opening
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinate with Dior Architecture Department and local suppliers in any store opening/renovation project, including seasonal projects.
  </li>
  <li>
   Follow-up related administrative aspects.
   <br/>
   <br/>
  </li>
 </ul>
 Profile
 <br/>
 <br/>
 <ul>
  <li>
   University graduate with 5-10 years of experience in management.
  </li>
  <li>
   Retail experience.
  </li>
  <li>
   Knowledge of accounting is appreciated. / Accounting skills are a plus.
  </li>
  <li>
   Knowledge of logistics is appreciated. / Logistics skills are a plus.
  </li>
  <li>
   Native Turkish speaker, proficient in English.
  </li>
  <li>
   Proficient in Excel.
  </li>
 </ul>
</div>


Country Operations Manager

<div><h4 class="jobSectionHeader"><b>Your mission</b></h4><p>
For Turkey (remote position), we are seeking a SAP Support Consultant Logistics for existing customers &ndash; Modules and Processes.</p><br>
<ul><li>
You will work on our IT and SAP projects and provide subsequent customer support</li><li>
You will support and optimize our customers' SAP systems and be responsible for them in the areas of Logistics such as SD, PP, and / or MM</li><li>
You support our customers in maintenance in 2nd level support</li><li>
You adapt SAP Logistic solutions to customer requirements (customizing)</li><li>
You advise our customers if they have questions about the use and configuration of Logistic applications</li><li>
You work with ticket systems (e.g. Jira) and have direct customer contact</li><li>
You recognize potential for improvement and initiate process changes</li></ul><p></p><h4 class="jobSectionHeader"><b>
Your profile</b></h4><p></p><ul><li>
You have already worked for several years (ideally at least five years) in SAP consulting or SAP module support with a focus on Logistics, Solid process and module knowledge in the areas of MM, SD, or PP, as well as interfaces</li><li>
You have an in-depth understanding of processes in the Logistic area</li><li>
Ideally, you already have basic knowledge of SAP S/4HANA or S/4HANA Cloud and have some experience in customer service and software support</li><li>
You attach great importance to supporting and advising your customers in the best possible way with your knowledge and experience</li><li>
Handling customer-specific requirements and subsequently implementing them in SAP</li><li>
Optimizing existing processes and workflows in the context of the deployed SAP ERP business standard software</li><li>
Creating specifications for customizing and programming as well as performing the customizing in the module areas SD, PP, and/or MM</li><li>
Ensuring core and cross-functional business processes through tests within the context of system changes and upgrades, as well as performing weakness analyses</li><li>
Supporting the efficient use of deployed SAP modules through training, documentation, and second-level support</li></ul><p></p><h4 class="jobSectionHeader"><b>
Why us?</b></h4><p>
It is essential that our employees share our passion and commitment to working as a team and delivering exceptional results.<br>
We believe that work is more than simply a job and that working as a team involves more than just cooperating. We value respectful, fair, and open communication, where everyone is valued.<br>
Sound like you? Do you fit the brief? If so, please send us your application, stating your earliest possible starting date and salary expectations. If you have any outstanding questions, don&rsquo;t hesitate to contact Safa.</p><h4 class="jobSectionHeader"><b>
About us</b></h4><p>
We are GAMBIT, an SAP management consultancy with offices in Germany and Switzerland. We support companies on their way into the future with innovative IT and SAP solutions. But we are not only SAP experts, we are also experts for good work.</p></div>

SAP Support Consultant logistics for existing customers – modules and processes

Mantis Informatics

<div><div><div><div><div><div><div><p><i>(ref. code WMS C)</i><br>
<i>Location: Istanbul, Turkey</i><br>
<i>Position: full time</i></p></div>
</div></div><div><div><p><b>Mantis is a leading international WMS / logistics software and solutions vendor</b>, addressing the demanding requirements of large enterprises in more than 30 countries in Europe, North &amp; Latin America, Middle East &amp; North Africa and Asia-Pacific. As a global player, <b>Mantis</b> delivers end-to-end <b>Supply Chain Software Solutions</b> and strategic edge applications.</p>
</div></div><div><div><p><b>We are seeking</b> a highly driven &amp; passionate <b>WMS Software Solutions Implementation Consultant</b> to reinforce our Services Team in Istanbul, <b>Turkey</b>.</p>
</div></div><div><div><p>The selected candidate will work closely with <b>Mantis Turkey</b> management and deliver advanced WMS implementation and support services to <b>Mantis</b>&rsquo; existing and new clients and partners. This is an excellent opportunity to develop your career, as this role can eventually grow into a staff management responsibilities role in the future.</p>
</div></div><div><div>The position reports to the Mantis Turkey General Manager.
</div></div><div><div><b>Job description:</b>
</div></div><div><div><ul><li>Client business and process requirements analysis, solution design and documentation (Blueprint).</li><li>
Advanced systems configuration and customization.</li><li>
Provide and supervise UAT / Go-Live preparation and support including test setup, use case refinement, execution, and troubleshooting.</li><li>
Provide and supervise functional support and troubleshooting for production issues during implementation.</li><li>
Provide feedback of implementation and support challenges to Mantis&rsquo; corporate support organization and R&amp;D to improve product quality.</li><li>
Gain a working knowledge of Mantis implementation methodology and be able to apply it on implementation projects.</li><li>
Work closely with key partners during the entire lifecycle of the project, including client teams, Mantis on and offshore teams as well as 3rd party teams where applicable.</li><li>
Record billable time to customer and record cost-transfer time to other Mantis teams, as appropriate.</li></ul>
</div></div><div><div><b>Requirements and knowledge:</b>
</div></div><div><div><ul><li>Bachelor&rsquo;s or Master&rsquo;s degree, preferably in Industrial Engineering, Logistics/Supply Chain or Information Technology or related degree will be appreciated.</li><li>
3+ years of experience either as an implementor or a key user/administrator of Warehouse Management System (WMS) Software solutions.</li><li>
Strong understanding of logistics and supply chain management is essential.</li><li>
Experience with Warehouse Automation (P2L, P2C, Put-Wall, Voice Picking, etc.), Slotting and Labor Management will be appreciated.</li><li>
Very good command of the English language, excellent command of the Turkish language.</li><li>
Knowledge of .NET, and major databases (Oracle, MS-SQL) will be appreciated.</li><li>
Previous experience in the implementation or administration of Mantis solutions will be considered as an important advantage.</li></ul>
</div></div><div><div><b>Other Skills:</b>
</div></div><div><div><ul><li>Customer orientation, focus on delivering results, strong sense of ownership.</li><li>
Availability to travel overseas for training and development.</li><li>
Team player, can-do mentality, with strong organizational and problem-solving skills.</li><li>
Excellent time management skills and ability to work under pressure.</li></ul>
</div></div><div><div><b>We offer:</b>
</div></div><div><div><ul><li>Competitive salary and benefits based on experience</li><li>
Hybrid Working Model</li><li>
Training and Development opportunities</li><li>
Laptop, mobile phone, Car</li><li>
Highly collaborative, caring team environment with a strong focus on recognition and learning &amp; development.</li></ul>
</div></div><div><div>Is technology your passion? We look forward to hearing from you.
</div></div><div><div>All interested individuals may send their <b>curriculum vitae</b> (including the ref. code WMS C), via email to jobs@mantis.ecovium.com</div></div></div></div></div></div><div></div>

WMS Software Solutions Implementation Consultant

Explore 860+ Native dutch customer support consultant crypto turkey remote in Istanbul this September. Find roles across top companies and apply now to boost your career.