account specialist

Load One LLC

Job Title: Account Specialist Department: Operations Reports To: Operations Leader FLSA Status: Non-ExemptPosition Summary:The Account Specialist is responsible for coordinating and managing the daily scheduling and dispatching of transportation vehicles. This role ensures efficient routing, timely delivery or pickup, and clear communication with drivers and customers. The Account Specialist plays a critical role in maintaining on-time performance, safety, and customer satisfaction.Key Responsibilities:<ul><li>Serves as the main liaison for assigned transportation accounts, addressing client inquiries and resolving service issues promptly.</li><li>Schedule and dispatch drivers and vehicles to appropriate locations according to customer requests, specifications, or needs.</li><li>Monitor vehicle locations using GPS tracking systems and coordinate real-time adjustments as needed.</li><li>Communicate effectively with drivers to provide accurate instructions and updates.</li><li>Respond to emergencies, delays, or service issues by rerouting or adjusting plans to ensure minimal service disruption.</li><li>Maintain detailed records of driver schedules, routes, and delivery times.</li><li>Collaborate with operations, customer service, and logistics teams to ensure smooth transportation flow.</li><li>Ensure compliance with DOT regulations, safety protocols, and company policies.</li><li>Provide excellent service to customers by handling inquiries, updates, or complaints in a timely and professional manner.</li><li>Responsible to meet assigned individual KPI&rsquo;s and goals.</li><li>Other duties as assigned.</li></ul>Qualifications:Education:<ul><li>High school diploma or equivalent required; associate degree or vocational training in logistics or transportation preferred.</li></ul>Experience:<ul><li>1&ndash;3 years of dispatching experience in the transportation, logistics, or freight industry.</li></ul>Skills:<ul><li>Strong knowledge of routing software, GPS tracking tools, and transportation regulations.</li><li>Excellent communication, organizational, and problem-solving skills.</li><li>Ability to multitask and stay calm under pressure in a fast-paced environment.</li><li>Proficiency in Microsoft Office and transportation management systems (TMS).</li></ul>Working Conditions:<ul><li>Office environment with frequent communication via phone, radio, and computer systems.</li><li>May require evening, weekend, or holiday shifts depending on operational needs.</li><li>Ability to sit, stand, and use computer systems for extended periods.</li></ul>Job Type: Full-timePay: $22.00 - $25.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Experience:<ul><li>Logistics: 1 year (Required)</li></ul>Ability to Commute:<ul><li>Taylor, MI 48180 (Required)</li></ul>Work Location: In person

Account Specialist

SmithRx

<div>Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:
<ul>
<li>Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.</li>
<li>Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward&mdash;always.</li>
<li>Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.</li>
</ul>
Job Summary:

The Customer Success Team is focused on helping SmithRx's clients derive the full value of their PBM services. We build and manage effective relationships with our customers' operational leadership, communicating the value of our services in the context of customers' business goals with the goal of retaining high performing, satisfied customers. We identify risks to client satisfaction proactively and collaborate across product and operational lines to tenaciously pursue solutions and advocate for our clients.

As an Account Specialist, you will be responsible for ensuring the complete post-sale success and satisfaction of SmithRx customers. You will bring strong industry and product knowledge and serve as a trusted partner to the Account Management team in support of your client's operational leadership. The Account Coordinator begins involvement with their client at implementation kick-off and is responsible for supporting the development and maintenance of the client success plan.

What you will do:
<ul>
<li>Act as a designated support resource for assigned Account Managers</li>
<li>Act as a part of a designated account team for specific key clients</li>
<li>Responsible for working directly with clients on outstanding client and member items</li>
<li>Responsible for compiling and presenting outstanding client and member items during internal and external meetings</li>
<li>Complete reporting and data requirements based on client and team needs</li>
<li>Responsible for troubleshooting escalated items related to claims, eligibility, and general account maintenance</li>
<li>Responsible for completing data audit requests</li>
<li>Support ad-hoc projects assigned by leaders</li>
<li>Collaborate with cross-functional internal teams for client issue resolution</li>
<li>Engage to creatively and appropriately find solutions to client and team needs</li>
</ul>
What you will bring to SmithRx:
<ul>
<li>2-3 years operational or customer service/support experience in the PBM or health care industries</li>
<li>Microsoft Office experience: strong with Excel, Word, PowerPoint</li>
<li>Ability to effectively manage several tasks and competing priorities</li>
<li>Ability to communicate and articulate complex data, member scenarios effectively</li>
<li>Strong attention to detail</li>
<li>Self-starter and self-motivator</li>
<li>Positive, growth mindset</li>
<li>Ability to work well with cross functional teams and clients</li>
<li>Ability to handle and work with ambiguous instructions</li>
<li>Prior experience working directly with Director to C suite level executives</li>
</ul>
What SmithRx Offers You:
<ul>
<li>Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&amp;D Insurance</li>
<li>Flexible Spending Benefits</li>
<li>401(k) Retirement Savings Program</li>
<li>Short-term and long-term disability</li>
<li>Discretionary Paid Time Off</li>
<li>Paid Company Holidays</li>
<li>Wellness Benefits</li>
<li>Commuter Benefits</li>
<li>Paid Parental Leave benefits</li>
<li>Employee Assistance Program (EAP)</li>
<li>Well-stocked kitchen in office locations</li>
<li>Professional development and training opportunities</li></ul></div>

IT Devices Online

Job DescriptionAmazon Account SpecialistAbout UsIT Devices Online is a leading provider of cutting-edge IT hardware, software and solutions, known for delivering high-quality, innovative products to a wide range of industries. We focus on SMBs, mid-market, and enterprise clients, ensuring we meet the needs of businesses of all sizes. This role is perfect for someone with a passion for e-commerce and a proven track record of optimizing performance across platforms like Amazon, Shopify, or other digital marketplaces.About the roleWe are seeking an Amazon Account Specialist to oversee and drive the growth of our online sales channels. The ideal candidate will have 3-4 years of experience in managing drop shipping operations on the Amazon marketplace. The ideal candidate will be responsible for overseeing product listings, optimizing performance, managing supplier relationships, and ensuring seamless order fulfillment via the drop shipping model.Key Responsibilities:&middot; Manage and optimize Amazon Seller Central (or Vendor Central) accounts.&middot; Set up and manage drop shipping workflows and ensure compliance with Amazon's drop shipping policy.&middot; Source reliable suppliers and negotiate favorable terms for drop shipped products.&middot; Coordinate with suppliers to ensure timely order fulfillment and inventory accuracy.&middot; Monitor and resolve order issues, including late shipments, cancellations, or returns.&middot; Ensure all product listings are optimized with accurate titles, bullet points, images, and backend keywords.&middot; Track and analyze key performance metrics (e.g., Buy Box, ODR, late shipment rate, account health).&middot; Implement strategies to improve product visibility, rankings, and conversion rates.&middot; Handle customer service inquiries related to drop shipped orders.&middot; Maintain compliance with Amazon&rsquo;s terms of service and drop shipping policies.Required Qualifications:<ul><li>2-3 years of experience in Amazon Account Management.</li></ul>&middot; Proven experience managing Amazon Seller Central accounts, preferably with FBM and drop shipping models.&middot; Deep understanding of Amazon drop shipping policies and the risks involved.&middot; Strong knowledge of eCommerce operations, logistics, and fulfillment workflows.&middot; Excellent analytical skills and proficiency with Amazon tools and reports (e.g., Business Reports, Account Health, A+ Content).&middot; Proficiency in using tools like Helium 10, Jungle Scout, or similar.&middot; Strong written and verbal communication skills.&middot; Ability to work independently and meet deadlines in a fast-paced environment.What We Offer<ul><li>Competitive salary + handsome commission.</li><li>Health Insurance</li><li>Paid leaves</li><li>Annual party and dinners</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>The chance to work with a dynamic and innovative team.</li></ul>Email your resume at: Junaid.hassan@itdevicesonline.comNote: It&rsquo;s a Full-time On-site job in Gulberg 3, LahoreTimings: 7:00 PM to 4:00 AM Job Type: Full-timePay: Up to Rs100,000.00 per monthApplication Question(s):<ul><li>Only apply if you have experience with the drop shipping model in US market.</li><li>Are you comfortable for full time night shift on-site job in Gulberg 3, Lahore?</li></ul>Experience:<ul><li>Amazon Account Management: 4 years (Required)</li><li>Drop Shipping model in US Market: 2 years (Required)</li></ul>Work Location: In person

Amazon Account Specialist

LTC Pharmacy Management

Job Title: Account SpecialistDepartment: AdministrationSupervisor: Accounts Receivable SupervisorFLSA Status: Non-ExemptAbout UsThe Pharmacy seeks to provide the best possible outcomes for the patients it serves. We follow the same mission every day, &ldquo;To see our business through the eyes of our customer, to exceed their expectations, and to provide the greatest selection and value in their pharmacy needs.&rdquo; We feel it is our responsibility to our customers, referral sources, clinicians, insurers, and most importantly, our patients, that positive healthcare outcomes are achieved and a true value has been received.SummaryThe Account Specialist will assist in ensuring that the company receives payment for goods and services offered to clients and entry of patient information.Duties and Responsibilities:<ul><li>Perform daily tasks such as emailing of skilled, hospital, hospice and Medicaid pending spreadsheets to all facilities.</li><li>Update any status change of patients in the company database.</li><li>Run log checks from prior day in order to review for errors.</li><li>Complete entry of new patient admits and re-admits into company software efficiently and accurately. Must be able to verify information is entered correctly.</li><li>Communicate with pharmacy staff regarding new information for residents and after patient admits have been entered.</li><li>Submit daily admit log to the pharmacy by end of business each day.</li><li>Receive resident census from facilities on a monthly basis and compare it to current listing within the company database to ensure accuracy of information.</li><li>Prepare, post, verify, and record customer payments and transactions related to accounts receivable.</li><li>Create invoices according to company practices; submit invoices to customers.</li><li>Maintain and update customer files, including name or address changes, mergers, or mailing attentions.</li><li>Draft correspondence for standard past-due accounts and collections, identify delinquent accounts by reviewing files, and contact delinquent accountholders to request payment.</li><li>Create reports regarding the current status of customer accounts as requested.</li><li>Research customer discrepancies and past-due amounts with the assistance of the Billing Office Leadership and other staff.</li><li>Collaborate with the Accounts Receivable Supervisor to reconcile accounts receivable on a monthly basis.</li><li>Assist in generating monthly billing statements based on the general ledger.</li><li>Assist Billing Office Leaders in reconciling revenue accounts each month.</li><li>Copy, file, and retrieve materials for accounts receivable as needed.</li><li>Relay changes of information to appropriate employees.</li><li>Prepare patient statement and process account. Research discrepancies and work to resolve.</li><li>Initiate and maintain accurate reporting as necessary.</li><li>Participate in the month-end process, including but not limited to third party and private pay billing as well as account follow-up.</li><li>Send delinquent accounts to collection agencies when appropriate.</li><li>Identify and report account billing issues to management.</li><li>Serve as backup support for staff within the billing office.</li><li>This position has access to PHI and must comply with HIPAA regulations.</li><li>Comply with the company Corporate Compliance Program.</li><li>Other duties as assigned.</li></ul>Required Skills/Abilities:<ul><li>Excellent verbal and written communication skills.</li><li>Excellent organizational skills and attention to detail.</li><li>Proficient in Microsoft Office Suite or related software as well as other accounting software programs.</li><li>Ability to operate related office equipment, such as computers, 10-key calculator, and copier.</li><li>Ability to work independently and in a fast-paced environment.</li><li>Ability to anticipate work needs and interact professionally with customers.</li><li>Ability to act with integrity, professionalism, and confidentiality.</li><li>Ability to create a compassionate and respectful environment.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to work 100% on-site, with no remote options available.</li><li>May have to work overtime with little or no notice as needed.</li></ul>Required Physical Abilities:<ul><li>Sitting: Ability to sit for extended periods, often for the majority of the workday.</li><li>Manual Dexterity: Proficiency in using hands and fingers to handle, control, or feel objects, tools, or controls, such as typing on a keyboard.</li><li>Visual Acuity: Good vision to read and interpret data on computer screens and documents.</li><li>Communication: Ability to speak clearly and listen attentively during phone calls or meetings.</li><li>Occasional Lifting: Capability to lift and carry light objects, typically up to 10 pounds.</li><li>Mobility: Ability to move around the office to access files, office equipment, or attend meetings. Ability to bend and stoop.</li><li>Posture: Maintain proper posture to avoid strain or injury, often with the use of ergonomic furniture.</li></ul>Qualifications:<ul><li>High school diploma or equivalent required and two years of prior experience in a professional medical office setting preferred.</li><li>Associate or bachelor&rsquo;s degree in accounting a plus.</li><li>Pharmacy Technician Certification preferred.</li><li>Understanding of payers such as Medicare preferred.</li><li>This position must pass a post-offer background and drug test.</li></ul>The Pharmacy is an Equal Opportunity Employer. We are committed to recruiting and hiring qualified applicants solely based on their skills and experience. Our employment practices, including those for compensation, benefits, transfers, promotions, terminations, and training and development, are administered without discrimination regarding race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, genetic information, or protected veteran status, and any other characteristic protected by federal, state, and local law.We are a Drug-Free Workplace.EOE/Minorities/Females/Vet/DisabilityJob Type: Full-timePay: From $18.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>From a healthcare insurance and billing perspective, do you have some understanding of payers such as Medicare? </li><li>This position is 100% on-site, with no remote work options available. Will you be able to reliably commute to Shreveport, LA 71105 for this job?</li></ul>Experience:<ul><li>Medical office: 1 year (Preferred)</li></ul>License/Certification:<ul><li>Pharmacy Technician Certification (Preferred)</li></ul>Work Location: In person

Billing Account Specialist

aramco digital

<div>
 
 
 Overview:
 
 
 
 
 
 
 The Principal Account Specialist is responsible for managing and growing assigned client accounts, driving revenue expansion, and ensuring alignment between customer expectations and service delivery. This role acts as the primary point of contact for clients, building strong relationships, identifying growth opportunities, and ensuring high levels of customer satisfaction. The position requires a balance of commercial acumen, relationship management, and coordination across internal teams.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull;Manage and develop relationships with assigned client accounts, acting as the primary point of contact
 
 
 &bull;Drive revenue growth within accounts through upselling, cross-selling, and identifying new opportunities
 
 
 &bull;Develop and execute account plans aligned with client objectives and organizational growth targets
 
 
 &bull;Ensure alignment between client expectations and delivery teams to achieve successful outcomes
 
 
 &bull;Monitor account performance, including revenue, profitability, and service quality
 
 
 &bull;Collaborate with presales, delivery, and support teams to address client needs and drive value realization
 
 
 &bull;Identify and mitigate risks within accounts, ensuring customer satisfaction and retention
 
 
 &bull;Lead regular account reviews and business updates with clients
 
 
 &bull;Support contract management, renewals, and commercial discussions
 
 
 &bull;Maintain accurate account data, pipeline, and forecasts in CRM systems
 
 
 &bull;Gather customer feedback and market insights to inform product and service improvements
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 Education:
 
 
 &bull;Bachelor&rsquo;s degree in Business Administration, Marketing, Engineering, or a related field. Master&rsquo;s degree is a plus.
 
 
 
 
 
 Experience:
 
 
 &bull;6-10 years of experience in account management, sales, or customer relationship roles
 
 
 &bull;Proven track record in managing and growing client accounts
 
 
 &bull;Experience in industries such as technology, consulting, or services preferred
 
 
 &bull;Exposure to complex client environments and multi-stakeholder engagement
 
 
 
 
 
 Skills &amp; Competencies:
 
 
 &bull;Familiarity with CRM systems (e.g., Salesforce, Dynamics)
 
 
 &bull;Strong proficiency in Microsoft Office (PowerPoint, Excel, Word)
 
 
 &bull;Understanding of sales cycles, contract management, and service delivery models
 
 
 &bull;Basic financial analysis and forecasting skills
 
 
 &bull;Account management and relationship building
 
 
 &bull;Revenue growth and opportunity identification
 
 
 &bull;Commercial and financial acumen
 
</div>

Principal Account Specialist

VytlOne

<div><div>As a Customer Account Specialist, you will provide client service, business application, and computer software and hardware support across CarePoint client operations. You will also work across business units and pharmacies to troubleshoot and resolve technical and software issues for customer accounts. Prior help desk support, pharmacy experience and/or application software support desirable.</div><div></div><div> 
Position Location</div><div>
This is a remote-based position within the Continental US.</div><div></div><div> 
Who We Are</div><div>
VytlOne is the nation&rsquo;s only independent, fully integrated total pharmacy solutions partner. We lead with integrity, offering mission-driven hospitals, health systems, health centers, and employer partners a smarter way to unlock revenue, growth, and better outcomes. Our innovative model combines customized pharmacy management, 340B program expertise, specialty pharmacy, and PBA/PBM solutions&mdash;delivering excellence through tailored strategies and collaborative partnerships. At VytlOne, we&rsquo;re not just transforming pharmacy&mdash;we&rsquo;re making a purposeful impact on the communities we serve.</div><div></div><div> 
Why Choose a Career at VytlOne?</div><div>
At VytlOne, our purpose is at the heart of everything we do. People join us not just for a job, but to be part of something bigger&mdash;where their work truly matters. We foster a culture of authenticity, where you&rsquo;re encouraged to be yourself and a place to grow, collaborate and make an real difference. With over 1,600 passionate professionals across nearly every U.S. state, we operate as One Team, united by a bold mission and a spirit of innovation. Here, you&rsquo;ll find a place where your ideas are heard, your contributions are valued, and your career can thrive.</div> 
<ul><li>
Investigate, analyze, and resolve software and communications problems with computer systems.</li><li>
Provide software and hardware technical assistance and support as needed.</li><li>
Install, integrate, and configure new software/upgrades for users.</li><li>
Create, review, prioritize, and process tickets, document the progress of projects.</li><li>
Maintain a high-level quality of customer service standards in dealing with and responding to questions.</li><li>
Follow procedures for escalation process and ticket follow up times, including following all customer SLA agreements and internal standards.</li><li>
Work directly with client representatives to set expectations and organize current needs.</li><li>
Be the lead on specific customer account issues with the ability to handle most situations independently.</li><li>
Nurture relationship with assigned accounts to foster further opportunities.</li></ul><div> 
Education:</div><ul><li>
High School graduation or equivalent is required</li><li>
Bachelor&rsquo;s Degree in Management Information Systems, Computer Science or related field or equivalent technical/vocational certification or equivalent experience is preferred</li><li>
Pharmacy Technician license or training is preferred</li></ul><div>
Experience:</div><ul><li>
Background in and exposure to PC maintenance/repair, application software support</li><li>
Knowledge of Microsoft Office/Project software products required</li><li>
Pharmacy operations desirable</li><li>
Account management experience required</li></ul><div></div><div> 
Knowledge, Skills and Abilities:</div><ul><li>
Knowledge of pharmacy systems</li><li>
Knowledge of SQL Server and properties.</li><li>
Detail oriented with strong attention to follow through.</li><li>
Knowledge of a wide range of computer systems, applications, hardware, and communications</li><li>
Ability to manage clients and organize meetings independently</li><li>
Knowledge of computer-troubleshooting techniques</li><li>
Sound communication and presentation skills; ability to organize and manage multiple tasks.</li><li>
Ability to install and configure computer systems, hardware, and peripherals</li><li>
Knowledge of customer service standards and procedures</li><li>
Demonstrated ability to be self-motivated with a positive attitude</li></ul><div>
WE OFFER</div><div>
At VytlOne we offer a diverse and inclusive work culture that supports a flexible work model in a collaborative, innovative team-oriented environment. You&rsquo;ll work with a mission-driven organization focused on improving healthcare outcomes.</div><div></div><div> 
Enjoy competitive compensation, a comprehensive health benefits package, and a supportive team environment including:</div><ul><li>
Comprehensive mental health and wellbeing resources</li><li>
Nationwide Blue Cross Blue Shield PPO with employee-friendly plan design, including a $850 individual annual medical deductible and $25 office visit copays, with low biweekly premiums</li><li>
Company-paid basic life/AD&amp;D, short-term and long-term disability insurance</li><li>
Rx, dental, vision, other voluntary benefits, and FSA</li><li>
Employer-matched 401k Plan</li><li>
Industry-leading PTO plan</li><li>
And more!</li></ul><div>
Join us and help build the future of pharmacy care &ndash; better outcomes, stronger margins, and healthier communities.</div><div></div><div> 
FOR MORE INFORMATION:</div><div>
VytlOne Website VytlOne LinkedIn</div><div>
VytlOne (formerly Maxor) is an EOE, including disability/vets</div></div>

Customer Account Specialist

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