account supervisor

Havas Edge

<div>
 
 
 POSITION SUMMARY
 
 
 
 The Account Supervisor will serve as a strategic partner and problem-solver for our client needs and directly manage and support accounts of all sizes. They will guide our clients in making informed business decisions by presenting and delivering top performing media strategies and campaigns.
 
 
 
 
 
 The Account Supervisor will have a solid understanding of syndicated research (i.e. Nielsen, MRI) and analytics tools (i.e. web attribution models) to effectively develop and measure media plans for advertisers that want to leverage both brand awareness and ROI. They will also interface with and utilize other departments within the agency (Analytics, Media Buying, Accounting, Strategy &amp; Communications Planning), and apply marketplace knowledge when developing knowledgeable campaign strategies.
 
 
 
 
 
 The ideal candidates will have a passion for performance marketing and data analytics, a strong commitment to success, and desire to work in a fast-paced, high-performance environment.
 
 
 
 
 
 
 POSITION RESPONSIBILITIES
 
 
 
 
 Client &amp; Account Management
 
 
 <ul>
 <li>
 Adept in leading a client through the rationale behind proposed media plans go-to-market strategies, tactical execution, and performance management
 </li>
 <li>
 Responsible for direction and management of media landscape and the impacts to performance (seasonality, competitive, weather, supply/demand)
 </li>
 <li>
 Assist senior team members with campaign kickoff meetings, onboarding and management of budgets, and performance calls
 </li>
 <li>
 Work closely with Strategy &amp; Communications Planning team members for strategic recommendations around campaign performance and insights
 </li>
 <li>
 Partners with other Client Services team members for input on mapping out strategy or course correcting when applicable
 </li>
 <li>
 Ensure that client expectations and requirements are clearly understood and that agency deliverables meet those expectations
 </li>
 <li>
 Responsible for communicating client goals, measurement of success, and challenges
 </li>
 <li>
 Comfortable with conflict resolution and knows when to escalate issues internally or externally before its mission critical
 </li>
 <li>
 Manage multiple projects with short timelines and experienced in managing projects from concept to completion, all while meeting client deliverables in a timely manner
 </li>
 <li>
 Prepare and present quarterly business reviews and weekly insights with limited guidance of senior team members; PowerPoint presentations will be insight driven and delivered with thought leadership vs. basic media optimization.
 </li>
 <li>
 Understands and articulates Edge&rsquo;s analytics capabilities &amp; USP to clients, and assist them in making more informed media decisions
 </li>
 <li>
 Application of executive &amp; client feedback in areas requiring improvement is expected to drive noticeable, positive change
 </li>
 <li>
 Prior work experience directly supporting larger, retained clients
 </li>
 <li>
 Travel will be expected for face-to-face client meetings
 </li>
 </ul>
 
 
 
 
 
 Business Development
 
 
 <ul>
 <li>
 Assist in development of strategy and content for RFP responses
 </li>
 <li>
 Build and maintain strong, productive relationships with clients to drive growth
 </li>
 <li>
 Pitch new business alongside Growth Team as media expert; prepare and produce presentations with senior team members and other departments when necessary
 </li>
 </ul>
 
 
 
 
 
 Character &amp; Interpersonal Skills
 
 
 <ul>
 <li>
 You work well under pressure, while maintaining accuracy, strict confidentiality, and a professional demeanor
 </li>
 <li>
 You know how to manage up: respectful of when and how to engage senior level support
 </li>
 <li>
 You are approachable and enjoy interacting with people at all levels of the organization (internal and external stakeholders) and fostering strong cross-functional teamwork
 </li>
 <li>
 You have outstanding interpersonal communication skills, both written and verbal
 </li>
 <li>
 You have a high level of attention to detail and organization
 </li>
 <li>
 You have a desire and ability to thrive in a fast-paced, dead-line driven environment
 </li>
 <li>
 You are self-motivated and productive in both an independent and collaborative team setting
 </li>
 <li>
 You are self-aware: evaluates barriers for growth and proactively seeks out resources to overcome
 </li>
 <li>
 You value and practice a work ethic grounded in integrity
 </li>
 </ul>
 
 
 
 
 
 Personal Development &amp; Training:
 
 
 <ul>
 <li>
 Serve as role model to team members in knowledge base, presentation skills, internal communication style and commitment to bettering the agency
 </li>
 <li>
 Help build committed relationships within Edge and consistently promote the shared goals of the department and team leader
 </li>
 <li>
 Actively learning the difference between different types of ROI based on media strategies (i.e. brand metrics when necessary).
 </li>
 <li>
 Support department vision by being highly responsive, interactive, and collaborative with managers across Media Buying, Strategy &amp; Communications, Planning, Analytics, DOQS, and Business Development
 </li>
 </ul>
 
 
 
 
 
 
 
 
 WHO YOU ARE
 
 
 
 
 Position Requirements:
 
 
 <ul>
 <li>
 Minimum 6 years&rsquo; experience in account management; media, performance marketing or direct response (TV or internet) experience desired
 </li>
 <li>
 Experienced in account management and have proven success in establishing, building, and maintaining relationships with clients
 </li>
 <li>
 You have a proven track record of revenue growth and cross selling.
 </li>
 <li>
 You have previous experience in participating or leading presentations, talking with clarity and confidence to clients and team members, and writing concise presentations and proposals
 </li>
 </ul>
 
 
 
 
 
 Preferred Education, Experience, and Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in marketing, Advertising, Business or related field of study preferred
 </li>
 <li>
 You are proficient in Microsoft PowerPoint (i.e. deck building) and Microsoft Excel (i.e. Pivot Tables, VLOOKUPs), with the ability to analyze data and draw conclusive insights
 </li>
 <li>
 You have a great understanding around media buying, traffic, data operations, invoicing, sourcing, and analytics
 </li>
 </ul>
 
 
 
 
 
 
 
 
 WHO WE ARE
 
 
 
 At Havas Edge we are an award-winning, international, performance marketing agency with a proven track record of helping clients succeed. We're an integrated agency that embraces every media channel; an agency that loves data and analytics, and a passionate partner committed to giving clients more for less. With expertise across all digital, broadcast, and media domains, we help our clients build their businesses and brands - in that order.
 
 
 
 
 
 Havas Edge is part of the Edge Performance Network (EPN), a full-service, global performance marketing network. The EPN offers clients expertise in all aspects of performance marketing, from analytics to strategy, creative and production, media planning, and buying across all channels, as well as the industry&rsquo;s best attribution and modeling capabilities.
 
 
 
 
 
 We are a full-service, direct response agency, headquartered in Carlsbad, CA with offices and affiliated offices in Boston, MA; Dallas, TX; London, UK; Los Angeles, CA; and Paris, FR.
 
 
 
 
 
 
 
 
 Havas Edge is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status, or any other basis provided by federal, state, or local law.
 
 
 
 
 
 We foster a culture where ideas and decisions from all people help us grow, innovate, and create the best work to be relevant in a rapidly changing world. We offer a competitive salary, comprehensive benefits package, 401(k) match, and more! We pride ourselves on having a highly collaborative environment and seek individuals who thrive in a similar capacity. Ready to join?
 
</div>

Account Supervisor

Americana Foods

<div>
 
 
 JOB PURPOSE
 
 
 
 
 
 
 The Key Account Sales Supervisor is responsible for achieving sales growth and operational efficiency across assigned key accounts. This includes implementing and managing sales plans, achieving monthly sales and collection targets, and enhancing channel performance. The role emphasizes fostering robust relationships with customer teams, both front-line and head office, while ensuring seamless execution of promotional activities and operational excellence. The Key Account Sales Supervisor also plays a critical role in coaching the sales team, managing customer accounts, and ensuring alignment with the company&rsquo;s strategic objectives.
 
 
 
 
 
 
 KEY ACCOUNTABILITIES
 
 
 
 
 
 
 
 (1) Driving Sales Team Performance:
 
 
 
 &squf; Monitor and evaluate the performance of Key Account Sales Representatives and other sales team members, ensuring that targets are being met.
 
 
 &squf; Identify areas of improvement and implement corrective actions to enhance sales team performance.
 
 
 &squf; Provide training and continuous support to the sales team, helping them improve sales techniques and achieve their goals.
 
 
 &squf; Ensuring that sales volume, sales promotions plan, implementation, innovation listing, distribution, displays, and shelf space (facings) objectives are met.
 
 
 &squf; Forecasting and controlling budgets to ensure win-win business deals and minimizing losses.
 
 
 &squf; Prepare phasing sales history and allocate the right selling range with the right delivery to the right outlets considering weight, location &amp; consumers criteria.
 
 
 
 
 
 
 (2) Sales Strategies &amp; Market Trends:
 
 
 
 &squf; Regularly communicate with the sales team to update them on sales progress, market trends, and competitive activities in the region.
 
 
 &squf; Ensure all required sales, activity, and settlement reports are prepared accurately and on time.
 
 
 &squf; Implement and follow up on the company&rsquo;s promotional campaigns within the region to ensure successful execution.
 
 
 &squf; Monitor market trends and competitors&rsquo; marketing activities, providing insights to enhance competitiveness and inform strategy.
 
 
 &squf; Develop and implement effective sales strategies to meet and exceed sales targets, quotas, and key performance indicators (KPIs).
 
 
 &squf; Ensure that products are prominently displayed within stores and that MSL SKUs are effectively distributed.
 
 
 
 
 
 
 (3) Stock Levels &amp; Logistics Management:
 
 
 
 &squf; Ensure that adequate stock levels are maintained across all key accounts, preventing stockouts or overstock situations.
 
 
 &squf; Work closely with the demand team to ensure availability of safety stock and avoid any disruptions in supply.
 
 
 Internal
 
 
 &squf; Coordinate with the logistics team to ensure the timely and efficient delivery of orders to all customers.
 
 
 
 
 
 
 QUALIFICATIONS, EXPERIENCE, &amp; SKILLS:
 
 
 
 
 
 
 
 Academic and professional qualifications:
 
 
 
 &squf; Minimum bachelor&rsquo;s degree in any discipline
 
 
 &squf; Fluent in English and Arabic.
 
 
 
 
 
 
 Experience:
 
 
 
 &squf; Minimum 5 years of experience preferably in KSA FMCG market.
 
 
 &squf; Proven experience managing local retail clients.
 
 
 &squf; Must Maintain a valid drive license.
 
 
 
 
 
 
 Location:
 
 
 
 Jeddah
 
</div>

Key Account Supervisor

Gradients Advertising Group

<div>
 
 
 Gradients Advertising
 
 Group is seeking an
 
 Account Supervisor
 
 with
 
 4+ years of experience
 
 in advertising, branding, or marketing communications only.
 
 
 This role is ideal for someone who thrives on managing client relationships, leading fast-paced projects, and communicating ideas clearly and effectively.
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 As an Account Supervisor, you will play a key role in connecting client needs with our creative, strategy, and production teams. You will:
 
 
 <ul>
 <li>
 Act as the main point of contact for key clients and ensure all expectations are met
 </li>
 <li>
 Lead the planning, timeline management, and execution of branding, production, giveaways, and integrated marketing campaigns
 </li>
 <li>
 Translate client goals into structured briefs and actionable tasks for the team
 </li>
 <li>
 Oversee budgets, timelines, and output quality across every project stage
 </li>
 <li>
 Coordinate with creative, strategy, and production departments as well as third-party vendors
 </li>
 <li>
 Draft and structure client presentations, proposals, and reports
 </li>
 <li>
 Communicate clearly, confidently, and persuasively in both written and spoken formats
 </li>
 <li>
 Solve problems proactively and maintain strong client satisfaction
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Bring
 
 
 
 
 We are looking for someone who adds value beyond experience. You bring:
 
 
 <ul>
 <li>
 4+ years of account management experience in an agency or marketing-driven environment
 </li>
 <li>
 Strong strategic thinking and problem-solving abilities
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 The ability to draft and deliver presentations in a clear and compelling way
 </li>
 <li>
 A detail-oriented and organized approach to managing multiple projects
 </li>
 <li>
 Fluency in English (spoken and written) is essential
 </li>
 <li>
 Solid understanding of branding, campaign workflows, and production processes
 </li>
 </ul>
</div>

Account Supervisor (Advertising Agency)

Hilton

<div>Accounts Supervisor
An Accounts Supervisor will supervise the Accounts function within the Finance department by overseeing the development and processes of accurate reports and account management.
What will I be doing?
As Accounts Supervisor, you will supervise the Accounts function within the Finance department by overseeing the development and processes of accurate reports and account management. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Ensure the accuracy of all department processes to the various accounts</li>
<li>Supervise processes and people to ensure that all payment deadlines are met</li>
<li>Manage of all account queries and disputes</li>
<li>Balance accounts on a daily, weekly and monthly basis</li>
<li>Development of the Finance Team and other roles that may interact with financial processes to help provide the hotel with a multi-skilled Team</li>
<li>Build accurate financial reports and identify discrepancies clearly</li>
<li>Act in accordance with fire, health and safety regulations and follow the correct procedures when required</li>
<li>Execute on tasks/requests as instructed by the Finance Manager and/or General Manager</li>
</ul>What are we looking for?
An Accounts Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous experience in a high volume Accounts function</li>
<li>Computer literate, with good MS Excel skills</li>
<li>Good time management and organisation skills</li>
<li>High-level of attention to detail and accuracy</li>
<li>Ability to develop strong working relationships with internal and external customers</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous Accounts experience, preferably within a hotel environment</li>
<li>Relevant degree, in Accounting or related business discipline, from an academic institution</li>
</ul>What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Accounts Supervisor

Starion Bank

<div>Join Our Team as a Virtual Banking Supervisor at Starion Bank!
Are you a disciplined leader driven to know your customers and meet their needs? Does your get-&lsquo;er-done attitude, high ethical standards, and community involvement inspire others? If so, you may be an excellent fit at Starion Bank!
Why Starion Bank? As a growing community bank, we pride ourselves on local leadership, personalized service, and deep community loyalty. We're not just a bank; we're a place where you can thrive both professionally and personally.
Position: Virtual Banking Supervisor
 
Location: Mandan, North Dakota 
Key Responsibilities:
<ul><li>Lead and direct daily operations of the Digital &amp; Phone Banking Center
</li><li>Ensure quality customer service standards are met
</li><li>Support Virtual Bankers&rsquo; growth and development
</li><li>Achieve assigned metrics and goals
</li><li>Manage team to maximize productivity and efficiency
</li><li>Provide sales and financial direction for virtual banking
</li><li>Address and resolve complex customer service issues
</li><li>Perform tasks requiring supervisor-level approvals
</li><li>Recruit, orientate, and train team members to deliver Starion service standards
</li><li>Build new and maintain existing customer relationships
</li><li>Present bank products and services effectively to maintain profitable customer relationships
</li><li>Transfer knowledge of digital banking solutions to team members
</li>Occasionally take incoming phone calls and process transactions to maintain high customer satisfaction 
<li>
</li></ul>Qualifications:
<ul><li>Bachelor&rsquo;s degree required
</li><li>At least five years of similar or related experience
</li><li>Preferred experience in a call center or customer service-focused setting
</li><li>Understanding of standard bank products and services, including digital banking solutions
</li>Ability to assist customers in multiple languages is a plus 
<li>
</li></ul>What We Offer:
<ul><li>Competitive Salary: Your hard work deserves great pay!
</li><li>Comprehensive Benefits: Including health, life, dental, vision, and a health savings account
</li><li>Retirement Planning: 401K and profit-sharing options
</li><li>Work-Life Balance: Paid vacation and holidays 
</li></ul>Recognized Excellence:
Join a team recognized as the &ldquo;Best of the Best&rdquo; by Independent Business magazine, &ldquo;50 Best Places to Work&rdquo; by Prairie Business magazine, and &ldquo;Top 10 Workplaces&rdquo; by Bismarck-Mandan Young Professionals Network! 
Ready to Make a Difference?
If you&rsquo;re ready to take the next step in your career and be part of a community-focused bank, apply today at www.starionbank.com/careers!
Apply now and become a vital part of our team!
Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.</div>

Virtual Banking Supervisor

Venus Group

Job Description:We are looking for a detail-oriented and proactive Account Officer to manage daily accounting operations, financial record-keeping, and reporting activities. The ideal candidate should have strong command over MS Excel, bookkeeping, accounts management, and financial documentation, with the ability to handle payments, reconciliations, and inter-department coordination efficiently.Key Responsibilities:<ul><li>Maintain accurate and up-to-date records of all financial transactions.</li><li>Record day-to-day financial entries and complete the posting process in accounting software.</li><li>Prepare invoices, journal entries, payment vouchers, and expense reports.</li><li>Prepare computerized and printed cheques for all companies and record payments accurately.</li><li>Verify, process, and record payments to suppliers after matching purchase orders, supplier invoices, and delivery notes.</li><li>Perform bank reconciliations, supplier ledger reconciliation, and customer account reconciliation.</li><li>Maintain petty cash, staff expenses, and supporting documentation.</li><li>Assist in month-end closing and preparation of financial reports.</li><li>Support internal and external audits by providing accurate records and documentation.</li><li>Coordinate with procurement, sales, and finance teams to ensure documentation accuracy.</li><li>Prepare and manage professional email correspondence with vendors, banks, and internal departments.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, B.Com, or a related field.</li><li>1&ndash;3 years of relevant accounting experience (FMCG experience preferred).</li><li>Strong command of MS Excel (VLOOKUP, Pivot Tables, formulas).</li><li>Hands-on experience with bookkeeping and accounting software.</li><li>Strong analytical, reporting, and reconciliation skills.</li><li>Excellent attention to detail and organizational abilities.</li><li>Good communication and coordination skills.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Account Officer

Wipro

<div>
 Job description:
 
 
 Job Description
 
 
 Role Purpose
 
 
 The purpose of this role is to increase revenue, maximize process efficiency &amp; cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account.
 
 ͏
 
 Do
 
 <ul>
 <li>
 
 Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms&nbsp;
 
 </li>
 <li>
 Strategy Planning with Senior Stakeholders&nbsp;
 <ul>
 <li>
 Collaborate with leaders to provide strategic and operational plans associated with the account
 </li>
 <li>
 Plan the strategy for the coming years by identifying new geographies for alternate revenue streams
 </li>
 <li>
 Ensure a deep enough understanding of clients&Atilde;&cent;&Acirc;&euro;&Acirc;&trade; individual experiences to head off potential issues before they become problems&nbsp;
 </li>
 </ul>
 </li>
 <li>
 Contract compliance &amp; adherence&nbsp;
 <ul>
 <li>
 Ensure all SLA parameters are met in the account and maintain a green card at all times
 </li>
 <li>
 Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited
 </li>
 <li>
 Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 Delivery governance in the account&nbsp;
 <ul>
 <li>
 Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project&nbsp;
 </li>
 <li>
 Ensure a green card for all accounts in terms of performance and quality
 </li>
 <li>
 Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags
 </li>
 <li>
 Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders
 </li>
 <li>
 Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage
 </li>
 <li>
 Ensure regular invoicing as per the contract terms and condition
 </li>
 <li>
 Forecast and track key account metrics
 </li>
 </ul>
 </li>
 <li>
 Invoicing
 <ul>
 <li>
 Timely submission of invoices to the client as defined in the SOW
 </li>
 <li>
 Provide information required and resolve any invoicing issues raised by the client
 </li>
 </ul>
 </li>
 <li>
 Collect and analyze statistics (costs, customer service metrics etc.)
 </li>
 <li>
 &nbsp;Assume responsibility of budgeting and tracking expenses
 </li>
 </ul>
 ͏
 <ul>
 <li>
 
 Ensure outstanding performance against key metrics mentioned in the agreement
 
 </li>
 <li>
 Regular cadence around contract compliance
 <ul>
 <li>
 Evaluate performance with key metrics (accuracy, customer service metrics etc.)
 </li>
 <li>
 Set direction for the team, track progress against targets through regular cadence calls and course correct as require
 </li>
 <li>
 Drive the focus of the team on quality and adherence to contract compliance processes
 </li>
 <li>
 Drive and implement structured cadence around quality, both process and transactional
 </li>
 <li>
 Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed&nbsp;
 </li>
 <li>
 Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc.
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 Resource Allocation &amp; Retention
 <ul>
 <li>
 Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
 </li>
 <li>
 Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery&nbsp;
 </li>
 <li>
 Optimize manpower and minimize leakages by working closely with delivery head
 </li>
 <li>
 Ensure retention by offering relevant trainings and certifications of all allocated resources&nbsp;
 </li>
 <li>
 Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team&nbsp;
 </li>
 </ul>
 </li>
 <li>
 Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects
 </li>
 </ul>
 
 
 
 &nbsp;
 
 
 Experience: 5-8 Years
 
 .
 
 
 &nbsp;
 
 
 Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
 
</div>

Mid Level manager (MLM) L2

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