accountant

senior accountant

chief accountant

junior accountant

accounting assistant

accounts associate

IHG Hotels & Resorts

<div>
 Be part of a culture where numbers drive success. We are on the lookout for a motivated
 
 Accounts Associate
 
 to join our finance team. This is your chance to grow your career in a supportive environment while working with a trusted, Great Place to Work&ndash;certified global brand.
 
 
 Open the door to a great stay and endless possibilities at
 
 Staybridge Suites Doha Lusail
 
 . Strategically located just 10 minutes from downtown Doha, a 30-minute drive from Hamad International Airport, Staybridge Suites Doha Lusail offers modern serviced apartments for guests looking for a home away from home in Qatar. Stylishly designed and furnished with thoughtful amenities for short or extended stays, each serviced apartment is fitted with separate bedrooms, a living area, a full kitchen, a laundry machine and a workspace for the perfect blend of work, relax, and play. A collection of one, two- and three-bedroom apartments are available for single professionals or families looking to stay in the rapidly developing business district of Lusail. Maintain your workout regimen in the fully equipped Fitness Centre, or take a dip in the swimming pool. Grab your essentials at The Pantry, a 24-hour convenience store. Complimentary Wi-Fi internet access is available for guests to work and stay connected. Discover what Doha has to offer with famous attractions such as the historic Lusail Stadium, Souq Waqif, Katara Cultural Village, Corniche, The Pearl, Westbay, Lagoona Mall and Place Vendome Mall with just a 10&ndash;15-minute drive away.
 
 
 
 A little taste of your day-to-day
 
 
 
 Every day is different, but you&rsquo;ll mostly be:
 
 
 <ul>
 <li>
 Experience in Income Audit and Accounts Payable is an advantage.
 </li>
 <li>
 Responsible for processing and documenting daily financial transactions, such as revenue and payments, and maintaining accurate financial records, including accounts payable and receivable.
 </li>
 <li>
 Key duties involve reconciling bank statements and daily revenue reports, managing petty cash, and assisting with financial reporting and audits.
 
 
 </li>
 </ul>
 
 What We Need From You
 
 
 
 <ul>
 <li>
 Strong communication and organizational skills
 </li>
 <li>
 Commerce education background; good in Excel and Word.
 </li>
 <li>
 Experience as a cashier or clerk in a hotel, or a fresher eager to build a career in Finance
 </li>
 <li>
 Strong attention to detail, proficiency in accounting software considered an advantage
 </li>
 <li>
 Ability to collaborate with other hotel departments to ensure accurate financial information.
 
 
 </li>
 </ul>
 We all know there&rsquo;s no place like home. But why should that stop us from creating elevated suites and community for both short and extended stay guests? At Staybridge Suites&reg;, guests can enjoy a free, hot breakfast; complimentary evening social hour with appetizers three nights a week; and a friendly chat with new friends around the outdoor firepit. In over 300+ hotels globally, our inviting spaces offer a greater sense of community and thoughtful service that give guests the freedom to relax, work, and play. Just like our colleagues. We&rsquo;ll help you create the warmest welcome. Whether you&rsquo;re preparing a suite exactly as your guest wants it, hosting The Social, or just knowing guests by their name, rather than their room number. Your big-hearted personality will help guests feel free to be themselves.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Accounts Associate

Staybridge Suites

<div>Be part of a culture where numbers drive success. We are on the lookout for a motivated Accounts Associate to join our finance team. This is your chance to grow your career in a supportive environment while working with a trusted, Great Place to Work&ndash;certified global brand.
Open the door to a great stay and endless possibilities at Staybridge Suites Doha Lusail. Strategically located just 10 minutes from downtown Doha, a 30-minute drive from Hamad International Airport, Staybridge Suites Doha Lusail offers modern serviced apartments for guests looking for a home away from home in Qatar. Stylishly designed and furnished with thoughtful amenities for short or extended stays, each serviced apartment is fitted with separate bedrooms, a living area, a full kitchen, a laundry machine and a workspace for the perfect blend of work, relax, and play. A collection of one, two- and three-bedroom apartments are available for single professionals or families looking to stay in the rapidly developing business district of Lusail. Maintain your workout regimen in the fully equipped Fitness Centre, or take a dip in the swimming pool. Grab your essentials at The Pantry, a 24-hour convenience store. Complimentary Wi-Fi internet access is available for guests to work and stay connected. Discover what Doha has to offer with famous attractions such as the historic Lusail Stadium, Souq Waqif, Katara Cultural Village, Corniche, The Pearl, Westbay, Lagoona Mall and Place Vendome Mall with just a 10&ndash;15-minute drive away.
A little taste of your day-to-day
Every day is different, but you&rsquo;ll mostly be:<ul><li>
Experience in Income Audit and Accounts Payable is an advantage.</li><li>
Responsible for processing and documenting daily financial transactions, such as revenue and payments, and maintaining accurate financial records, including accounts payable and receivable.
</li><li>Key duties involve reconciling bank statements and daily revenue reports, managing petty cash, and assisting with financial reporting and audits.
</li></ul>What we need from you<ul><li>
Strong communication and organizational skills</li><li>
Commerce education background; good in Excel and Word.</li><li>
Experience as a cashier or clerk in a hotel, or a fresher eager to build a career in Finance
</li><li>Strong attention to detail, proficiency in accounting software considered an advantage
</li><li>Ability to collaborate with other hotel departments to ensure accurate financial information.
</li></ul>We all know there&rsquo;s no place like home. But why should that stop us from creating elevated suites and community for both short and extended stay guests? At Staybridge Suites&reg;, guests can enjoy a free, hot breakfast; complimentary evening social hour with appetizers three nights a week; and a friendly chat with new friends around the outdoor firepit. In over 300+ hotels globally, our inviting spaces offer a greater sense of community and thoughtful service that give guests the freedom to relax, work, and play. Just like our colleagues. We&rsquo;ll help you create the warmest welcome. Whether you&rsquo;re preparing a suite exactly as your guest wants it, hosting The Social, or just knowing guests by their name, rather than their room number. Your big-hearted personality will help guests feel free to be themselves.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Al Rayah Driving School

Pay: 3,000.00 (QAR) - 3,500.00 (QAR) per monthJob description:Position OverviewAl Rayah Driving School is seeking motivated and energetic Outdoor Sales Associate to join our team in Doha. The ideal candidate will be responsible for outdoor sales activities, achieving sales targets, promoting our services through effective marketing, and building strong relationships with both individual and corporate clients.Key Responsibilities<ul><li>Conduct outdoor sales activities including brochure distribution, kiosk promotions, and community engagement.</li><li>Achieve assigned daily, weekly, and monthly sales targets.</li><li>Develop and manage corporate sales accounts, approaching companies to offer driving school packages for their employees.</li><li>Assist in planning and executing promotional activities and events to generate leads.</li><li>Maintain a database of leads, prospects, and sales conversions.</li><li>Provide regular sales reports and updates to management.</li><li>Perform other sales and marketing tasks as per industry standards and business requirements.</li></ul>Requirements<ul><li>Minimum 1 years of sales experience (outdoor/corporate sales preferred).</li><li>Excellent communication and interpersonal skills.</li><li>Strong negotiation and persuasion abilities.</li><li>Ability to work independently and as part of a team.</li><li>Good knowledge of the local market in Qatar.</li><li>Fluency in English, Arabic, Hindi/Malayalam, Urdu/Pashto (preferred).</li><li>Valid Qatar Driving License (mandatory).</li><li>Valid Qatar ID and transferable visa preferred.</li></ul>Job Type: Full-timePay: QAR3,000.00 - QAR3,500.00 per monthLicense/Certification:<ul><li>Qatar Driving License (Preferred)</li></ul>Work Location: In person

Sales Associate

Rosewood Doha

<div>
 
 Job Summary
 
 
 The Front Desk Associate serves as the welcoming face of the hotel, ensuring a seamless and personalized experience for every guest. This includes managing the check-in and check-out process efficiently, processing payments accurately, and addressing guest inquiries with professionalism and warmth.
 
 
 
 Essential Duties and Responsibilities:
 
 
 
 &bull; Consistently offer professional, friendly, and engaging service.&bull; Greet, check in and settle guest accounts while ensuring all service standards are followed.&bull; Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float.&bull; Handle guest requests, questions, and concerns effectively and promptly.&bull; Promote a professional team environment.&bull; Follow department policies, procedures, and service standards.&bull; Performs any and all other tasks assigned by management.&bull; Always upholds the highest standard of internal and external customer service.&bull; Ensure all emails are actioned and completed as per request.&bull; Be a competent key person within the department, able to communicate and find answers in an efficient and professional way.&bull; Ensure clear, complete, and legible information is taken from the guest and is forwarded to the appropriate Associate/Department to satisfy the request and or to resolve the issue.&bull; Resolve guest issues within your capabilities, ensuring guest satisfaction.&bull; Communicate effectively with Guests, Hotel Associates, Managers and Directors.&bull; Daily completion of all record sheets, filled out correctly and filed accordingly.&bull; Note any outstanding issues and communicate with your senior Manager.&bull; Maintain the Rosewood hand over log for the next shift, noting any services that are pending to ensure follow up and completion.&bull; Maintain complete knowledge of using the Hotel equipment. (E.g. Computer, photocopier)&bull; Communication of all issues to HOD/Manager/Supervisor.&bull; Flexibility to cover shifts and responsibilities when required &ndash; (Night Shift, Day Shift)&bull; Promote hotel facilities effectively, including opening hours on all Food and Beverage outlets.&bull; Be knowledgeable of the surrounding area and thorough knowledge of the guest rooms, including view, amenities, features, types.&bull; Be inquisitive and share knowledge.&bull; Ensure you have an excellent knowledge of products and services available both internally and externally.&bull; Ensure all special request information is logged into the guests Opera profile.&bull; Strive to achieve any upselling targets and assist all other departments.&bull; Maintain healthy inter-departmental relationship.&bull; Carry out, within your capability, all reasonable requests by the Senior management.&bull; Be able to work without supervision and lead by example at all times.&bull; Ensure that brand standards are adhered to at all times, to ensure successful brand standard audit score.&bull; Collect preferences daily and enter in the guest profiles.&bull; Ask questions and share answers to all associates continuously.
</div>

Front Desk Associate

Northwestern University

<div>
 
 Department:
 
 NUQ Business &amp; Finance
 
 
 
 Salary/Grade:
 
 EXS/8
 
 
 U nder the general supervision of the Associate Director of Business &amp; Finance, the Manager, Procure-to-Pay (P2P) at Northwestern University in Qatar (NUQ) is responsible for the day ‑ to ‑ day management of NUQ&rsquo;s procure ‑ to ‑ pay operations. NUQ&rsquo;s P&amp;P team is committed to delivering timely, accurate, and policy-compliant procure-to-pay financial services, while continually improving systems and processes to enhance efficiency and the overall user experience. Candidates will need to be well-versed in all processes related to purchasing and payment, including Vendor File Management, Purchasing, Accounts Payable, Corporate Card, ePayment, eProcurement, travel, etc.All functions listed below are performed with a high degree of independence and must be performed with integrity.
 
 
 The position communicates with suppliers and internal customers to ensure the university&rsquo;s strategic goals are met through timely, accurate, and policy ‑ compliant purchasing and payment processes. This position has no direct reports and leads through coordination, influence, and project management.Responsibilities include service delivery across requisitioning, purchase orders, receiving, invoice processing, disbursements, supplier enablement, and customer support, along with administration of the Procurement Card (P ‑ Card) program and the intake and coordination of contract reviews in partnership with the Office of General Counsel (OGC).
 
 
 
 Essential Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Become well versed in all aspects of the purchasing and payment processes in NUFinancials and other systems used by Procurement.
 </li>
 <li>
 Become well versed in all aspects of the Procurement and Payment Services department (purchasing, e-procurement, accounts payable, corporate card, and vendor file management).
 </li>
 <li>
 Strong understanding and daily application of Northwestern Purchasing Policy and Procedures.
 
 
 </li>
 </ul>
 
 Procurement and Payments
 
 
 
 <ul>
 <li>
 Serve as the day-to-day process owner for the full procure-to-pay cycle (requisition &rarr; PO &rarr; receipt &rarr; invoice &rarr; payment), coordinating tasks amongst the team and requestors to ensure timely, accurate, and policy compliant transactions.
 </li>
 <li>
 Initiates outgoing banking transactions for payments outside of NUFinancials.
 </li>
 <li>
 Resolves exceptions (e.g., match variances, invoice holds) and escalate policy or budget issues as appropriate .
 </li>
 <li>
 Receives and analyzes bid responses or sole-source justifications and obtains documentation; selects, recommends, or participates in selection of contractors and vendors in consultation with internal stakeholders.
 </li>
 <li>
 Reviews vendor terms and conditions against NUQ/NU terms and conditions for congruence and helps departments work with vendors to come to agreeable T&amp;Cs.
 </li>
 <li>
 Maintains strong, collaborative relationships with departments and suppliers to improve service and ensure customer satisfaction; serve as a subject matter expert on P2P policies and processes.
 </li>
 <li>
 Maintain procedure guides, job aids, and FAQs for campus users; update web content as needed.
 </li>
 <li>
 Establish Preferred Vendor Contracts as well as contracts with strategic partners for a broad range of goods and services.
 
 
 </li>
 </ul>
 
 Contracts
 
 
 
 <ul>
 <li>
 Intake, route, and track contract requests; review scopes of work, deliverables, pricing, and business terms; identify risk areas and coordinate legal review with OGC.
 </li>
 <li>
 Maintain the contracts repository/CLM records, including version control, approval workflow tracking, and renewal/expiration monitoring.
 </li>
 <li>
 Execute low ‑ to mid ‑ dollar routine/standard form contracts as delegated; route complex or high ‑ risk agreements to OGC and leadership per authority matrices.
 
 
 </li>
 </ul>
 
 Procurement Card (P‑Card) Program Administration
 
 
 
 <ul>
 <li>
 Administer the Procurement Card (P ‑ Card) program, including card issuance/closure, limits/MCC controls, cardholder training and attestations, dispute/chargeback handling, and reconciliation oversight with departments; monitor compliance.
 
 
 </li>
 </ul>
 
 Other
 
 
 
 <ul>
 <li>
 Works in collaboration with the rest of the B&amp;F team to ensure adherence to the University's purchasing policies and procedures; prepare samples for audits as requested.
 </li>
 <li>
 Responsibility for signing checks up to $5,000 in coordination with the Accounts Payable Supervisor.
 </li>
 <li>
 Supports taxation compliance reporting for home campus.
 </li>
 <li>
 Acts as the back-up to the Accounts Payable Supervisor during periods of absence and peak periods.
 </li>
 <li>
 Assists with other projects as needed.
 
 
 </li>
 </ul>
 Will perform other duties as assigned
 
 
 
 Minimum Qualifications (education, Experience, Certifications, Skills)
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent combination of education and experience in business, procure-to-pay, accounting/finance, or a related field.
 </li>
 <li>
 7+ years of progressively responsible experience across purchasing, accounts payable, eProcurement, or P2P operations in a complex environment; higher ‑ education experience preferred.
 </li>
 <li>
 Strong customer service orientation and problem ‑ solving skills.
 </li>
 <li>
 Familiarity with contract business ‑ terms review
 </li>
 <li>
 Proficiency with ERP/eProcurement systems and strong Excel/data skills.
 </li>
 <li>
 Strong computer skills, especially with word processing, spreadsheet, and database applications.
 </li>
 <li>
 Excellent oral and written communication; ability to explain policies and processes to a wide range of stakeholders.
 </li>
 <li>
 Demonstrated adaptability, dependability, and efficiency; ability to manage multiple priorities and deadlines.
 </li>
 <li>
 Service ‑ oriented problem solving, independent judgment, organization, and time management.
 </li>
 <li>
 Working knowledge of procurement and payment processes, systems, and compliance requirements.
 
 
 </li>
 </ul>
 
 Preferred Qualifications (education, Experience, Certifications, Skills)
 
 
 
 <ul>
 <li>
 9 or more years of related experience in purchasing, accounts payable, or P2P operations.
 </li>
 <li>
 Professional certification (e.g., CIIP or equivalent).
 </li>
 <li>
 Experience working in higher education and/or an international environment.
 </li>
 <li>
 Ability to handle multiple tasks simultaneously while setting and achieving deadlines.
 </li>
 <li>
 Knowledge of principles and practices of purchasing, contract law, and procurement management.
 </li>
 <li>
 Outstanding negotiation, relationship, and communication skills with the ability to collaborate and influence across levels with internal and external stakeholders.
 </li>
 <li>
 Excellent interpersonal skills, initiative, teamwork, problem solving, independent judgment, organization, time management, project management, and presentation skills.
 
 
 </li>
 </ul>
 
 The target hiring range for this position will be between $70,017 to $87,522 per year. The offered salary will be determined by the applicant&rsquo;s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data
 
 .
 
 
 
 Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern&rsquo;s
 
 
 non-discrimination statement
 
 
 . Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View
 
 
 additional information on the accommodations process
 
 
 .
 
</div>

Manager, Procure-to-pay

QNB Group

<div>
 
 About QNB
 
 
 
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 
 
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 
 
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 
 
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 
 
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 
 
 
 Job Purpose Summary
 
 
 
 The incumbent is mainly responsible for providing efficient, friendly and quality service to customers; answering queries, providing information and guiding customers through various banking procedures; marketing the Group&rsquo;s products and services and encouraging customers to increase their business with the Group.
 
 
 
 Essential Duties &amp; Responsibilities By Dimensions
 
 
 
 <ul>
 <li>
 Shareholder &amp; Financial:
 </li>
 <li>
 Proactively market the Group&rsquo;s products to increase sales volume and profitability, and to achieve or exceed set targets and goals.
 </li>
 <li>
 Strive to be mindful of Key Performance Indicators (KPIs) for branch customer service performance monitoring and quality measurement purposes.
 </li>
 <li>
 Implements KPI&rsquo;s and best practices for Senior Associate, Customer Services
 </li>
 <li>
 Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
 </li>
 <li>
 Act within the limits of the powers delegated to the incumbent.
 </li>
 <li>
 Customer (Internal &amp; External):
 </li>
 <li>
 Enhance the Group&rsquo;s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.
 </li>
 <li>
 Attends and resolves all customer queries at the branch within specified TAT to ensure customer satisfaction.
 </li>
 <li>
 Cross-sell products to customers and leverage on existing customer base to improve profitability while driving customer retention.
 </li>
 <li>
 To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.
 </li>
 <li>
 Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
 </li>
 <li>
 Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.
 </li>
 <li>
 Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
 </li>
 <li>
 Internal (Processes, Products, Regulatory):
 </li>
 <li>
 Act as the first point of contact for customers, especially for new customers, answer their queries and provide information about various products and services offered by the Group.
 </li>
 <li>
 Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc.
 </li>
 <li>
 Assist customers in filling out various forms and applications as requested such as opening an account; applying for a loan and an ATM, credit cards and checkbook; standing order instructions etc.
 </li>
 <li>
 Coordinate with tellers and branch operations staff on an &ldquo;as is needed&rdquo; basis to ensure smooth operations, and timely and friendly service delivery.
 </li>
 <li>
 Receive loan applications from customers and prepare the corresponding loan agreements, check dormant accounts, and approve customers&rsquo; signatures.
 </li>
 <li>
 Should be able to assume teller or branch operations staff responsibilities at peak times, or whenever necessary.
 </li>
 <li>
 Refer to Manager, Customer Services for any unresolved queries on transactions handled.
 </li>
 <li>
 Monitors the service standards operational in the branches and looks for creative ways to improve service delivery.
 </li>
 <li>
 Ensures compliance to internal service quality standards and compliance to audit requirements
 </li>
 <li>
 Learning &amp; Knowledge:
 </li>
 <li>
 Possess working knowledge of branch customer service to carry out duties and responsibilities.
 </li>
 <li>
 Identify related areas for professional development of self.
 </li>
 <li>
 Proactively identify areas for professional development of self and undertake development activities.
 </li>
 <li>
 Seek out opportunities to remain current with all developments in professional field.
 
 
 </li>
 </ul>
 
 Education/Experience Requirements
 
 
 
 <ul>
 <li>
 Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),
 
 
 </li>
 </ul>
 Note: you will be required to attach the following:
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Qatari ID
 </li>
 <li>
 Passport
 </li>
 <li>
 Educational Certificates - Degree
 </li>
 <li>
 Birth Certificate
 </li>
 </ul>
</div>

QNB3576 - Associate Customer Services (Qatarization)

<div>
 
 About QNB
 
 
 
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 
 
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 
 
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 
 
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 
 
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 
 
 
 Job Purpose Summary
 
 
 
 The incumbent is mainly responsible for providing efficient, friendly and quality service to customers; answering queries, providing information and guiding customers through various banking procedures; marketing the Group&rsquo;s products and services and encouraging customers to increase their business with the Group.
 
 
 
 Essential Duties &amp; Responsibilities By Dimensions
 
 
 
 <ul>
 <li>
 Shareholder &amp; Financial:
 </li>
 <li>
 Proactively market the Group&rsquo;s products to increase sales volume and profitability, and to achieve or exceed set targets and goals.
 </li>
 <li>
 Strive to be mindful of Key Performance Indicators (KPIs) for branch customer service performance monitoring and quality measurement purposes.
 </li>
 <li>
 Implements KPI&rsquo;s and best practices for Associate, Customer Services
 </li>
 <li>
 Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
 </li>
 <li>
 Act within the limits of the powers delegated to the incumbent.
 </li>
 <li>
 Customer (Internal &amp; External):
 </li>
 <li>
 Enhance the Group&rsquo;s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.
 </li>
 <li>
 Attends and resolves all customer queries at the branch within specified TAT to ensure customer satisfaction.
 </li>
 <li>
 Cross-sell products to customers and leverage on existing customer base to improve profitability while driving customer retention.
 </li>
 <li>
 To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.
 </li>
 <li>
 Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn around time.
 </li>
 <li>
 Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.
 </li>
 <li>
 Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
 </li>
 <li>
 Internal (Processes, Products, Regulatory):
 </li>
 <li>
 Act as the first point of contact for customers, especially for new customers, answer their queries and provide information about various products and services offered by the Group.
 </li>
 <li>
 Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc.
 </li>
 <li>
 Assist customers in filling out various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc.
 </li>
 <li>
 Coordinate with tellers and branch operations staff on an &ldquo;as is needed&rdquo; basis to ensure smooth operations, and timely and friendly service delivery.
 </li>
 <li>
 Receive loan applications from customers and prepare the corresponding loan agreements, prepare Foreign Bills for Collection (FBC) requests, check dormant accounts, and approve customers&rsquo; signatures.
 </li>
 <li>
 Should be able to assume teller or branch operations staff responsibilities at peak times, or whenever necessary.
 </li>
 <li>
 Refer to Manager, Customer Services for any unresolved queries on transactions handled.
 </li>
 <li>
 Monitors the service standards operational in the branches and looks for creative ways to improve service delivery.
 </li>
 <li>
 Ensures compliance to internal service quality standards and compliance to audit requirements
 </li>
 <li>
 Learning &amp; Knowledge:
 </li>
 <li>
 Possess working knowledge of branch customer service to carry out duties and responsibilities.
 </li>
 <li>
 Identify related areas for professional development of self.
 </li>
 <li>
 Proactively identify areas for professional development of self and undertake development activities.
 </li>
 <li>
 Seek out opportunities to remain current with all developments in professional field.
 
 
 </li>
 </ul>
 
 Education And Experience Requirements
 
 
 
 <ul>
 <li>
 Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),
 </li>
 <li>
 Minimum 2 years of experience required
 
 
 </li>
 </ul>
 Note: you will be required to attach the following:
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport
 </li>
 <li>
 QID
 </li>
 <li>
 Education Certificate
 </li>
 <li>
 Birth Certificate
 </li>
 </ul>
</div>

QNB3573 - Senior Associate International Retail Country Liaison (Qatarization)

Explore 442+ Accounts associate in Doha Qatar this December. Find roles across top companies and apply now to boost your career.

442 accounts associate jobs IN Doha Qatar

Accounts Associate

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Manager, Procure-to-pay

QNB3576 - Associate Customer Services (Qatarization)

QNB3573 - Senior Associate International Retail Country Liaison (Qatarization)