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aftersales engineer

PortecLink General Trading

After sales Engineer Job DescriptionAbout the Role:We are looking for a detail-oriented Aftersales Engineer to join our Spare Parts Department, specializing in costing and pricing. In this role, you will analyze supplier offers, calculate landed costs, and develop competitive pricing strategies to support our aftersales operations. You will play a key role in ensuring profitability, accuracy, and customer satisfaction.Key Responsibilities:&bull;Analyze and calculate accurate spare parts costing, including supplier prices, freight, and customs.&bull;Prepare competitive quotations and ensure alignment with pricing policies and profit targets.&bull;Develop and maintain pricing databases and cost comparison tools.&bull;Collaborate with procurement, logistics, and finance to ensure accurate landed cost calculations.&bull;Support the sales team with technical and pricing input for tenders and service offers.&bull;Monitor market trends, competitor pricing, and exchange rates to recommend pricing updates.&bull;Provide cost and margin analysis reports for management.&bull;Review supplier quotations and assist in technical verification of spare parts.&bull;Identify opportunities to improve pricing accuracy, cost efficiency, and profitability.Qualifications:&bull;Bachelor&rsquo;s degree in Mechanical, Electrical, or Industrial Engineering (or related field).&bull;Fresh Graduate or (0-3 years of experience in aftersales, spare parts, costing, or pricing is preferred)&bull;Strong analytical and numerical skills with attention to detail.&bull;Proficiency in ERP systems (SAP, Oracle, or similar) and Excel.&bull;Solid understanding of spare parts structures, BOMs, and technical documentation.&bull;Excellent communication and coordination skills.&bull;Ability to work independently and manage multiple priorities.&bull;Driving license preferable ( if not available should get in less than 6 months )Preferred Experience:&bull;Background in industrial machinery, heavy equipment, or automotive sectors.&bull;Experience with landed cost analysis, import documentation, and pricing models.&bull;Familiarity with profitability analysis and reporting tools.Job Type: Full-time

Aftersales Engineer

Al Masaood

<div>
 
 We are looking for a creative and detail-oriented
 
 Social Media Executive
 
 to support the execution of organic social media content, community engagement, and performance reporting for
 
 Certified Pre-Owned Vehicles (CPOV), Aftersales
 
 , and
 
 Auto Leasing
 
 under
 
 Al Masaood Automobiles
 
 .
 
 
 
 
 
 This role plays a key part in driving awareness, customer retention, and service loyalty through engaging, brand-aligned content. Working closely with the Social Media Manager, Digital Marketing team, and CPOV &amp; Aftersales marketing functions, the Social Media Executive ensures all content adheres to OEM guidelines, campaign objectives, and customer-centric messaging.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Content Planning &amp; Coordination
 
 
 <ul>
 <li>
 Assist in developing and scheduling content calendars for CPOV, Auto Leasing, and Aftersales.
 </li>
 <li>
 Coordinate with internal teams and agencies to adapt creative materials for platforms including Meta, TikTok, YouTube, LinkedIn, and WhatsApp.
 </li>
 <li>
 Ensure all content complies with OEM and brand standards, maintaining consistency in tone and visuals.
 </li>
 <li>
 Draft and review bilingual (Arabic/English) captions that are clear, engaging, and relevant.
 </li>
 </ul>
 
 
 
 
 
 2. Community Management &amp; Engagement
 
 
 <ul>
 <li>
 Monitor daily interactions across social media platforms, ensuring timely and brand-consistent responses.
 </li>
 <li>
 Escalate leads, inquiries, and complaints to the CX or CRM teams for follow-up.
 </li>
 <li>
 Identify and leverage user-generated content, testimonials, and customer stories.
 </li>
 <li>
 Develop interactive content such as polls, quizzes, reels, and stories to boost engagement.
 </li>
 </ul>
 
 
 
 
 
 3. Campaign Execution &amp; Optimization
 
 
 <ul>
 <li>
 Support the rollout of social media campaigns for offers, promotions, and service awareness.
 </li>
 <li>
 Collaborate with stakeholders to gather content requirements and ensure timely publishing.
 </li>
 <li>
 Work with the Data Analyst and Social Media Manager to track performance metrics and optimize content.
 </li>
 <li>
 Ensure all activities contribute to KPIs such as reach, engagement, sentiment, and lead quality.
 </li>
 </ul>
 
 
 
 
 
 4. Insights, Reporting &amp; Continuous Improvement
 
 
 <ul>
 <li>
 Assist in preparing weekly and monthly reports with key metrics and actionable insights.
 </li>
 <li>
 Monitor competitor activity and industry trends to identify new opportunities.
 </li>
 <li>
 Recommend new formats, influencer collaborations, or AI tools to enhance efficiency and visibility.
 </li>
 <li>
 Maintain organized archives of published content and campaign reports.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Marketing, Communications, or Digital Media.
 </li>
 <li>
 
 Experience:
 
 2&ndash;4 years of hands-on experience in social media content or community management, preferably in automotive, service, or retail sectors.
 </li>
 <li>
 
 Customer Centricity:
 
 Understands customer needs and builds trust through relevant content.
 </li>
 <li>
 
 Collaboration:
 
 Works effectively with internal teams and external partners.
 </li>
 <li>
 
 Creativity &amp; Storytelling:
 
 Crafts compelling narratives that highlight quality and value.
 </li>
 </ul>
 
 
 
 
 
 Technical Skills
 
 
 <ul>
 <li>
 Familiarity with social media analytics and reporting tools.
 </li>
 <li>
 Understanding of content optimization and scheduling workflows.
 </li>
 <li>
 Ability to write and adapt bilingual content for digital audiences.
 </li>
 <li>
 Experience with AI-assisted tools for content creation and reporting.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 
 Be part of a fast-paced, innovative team that values creativity, customer engagement, and continuous improvement. If you're passionate about social media and storytelling, and want to make a measurable impact &mdash; we&rsquo;d love to hear from you.
 
</div>

Social Media Executive

United Al Saqer Group

We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars.Main objectives of the role<ul><li>Ensure premium service consulting tailored to the individual needs of each customer.</li><li>Boost sales through selling Aftersales products and services.</li><li>Loyalise customers and ensure customer satisfaction at any time.</li></ul>Tasks<ul><li>Performs service consulting by consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.</li><li>Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.</li><li>Maintaining positive customer relationships to ensure repeat business.</li><li>Ensuring all details on services rendered and costs are related to customers and processing their payments.</li><li>Liaising with service technicians about parts ordering and ensuring parts are available when needed.</li></ul>Interfaces<ul><li>Aftersales manager, Sales advisor, Workshop manager, Service assistant, Technicians, Team Leaders, Reception manager, Parts advisor.</li></ul> To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry. To succeed in this role, you should have the following skills and experience:<ul><li>A bachelor's degree in mechanical engineering or automotive related field</li><li>Professional service advisor experience of an automotive dealership</li><li>Strong industry knowledge and experience of automotive luxury brands (McLaren, Ferrari, Maserati, Lamborghini, Bugatti, etc.)</li><li>Proficiency with industry-specific software.</li><li>Excellent customer service, interpersonal, and communication skills.</li><li>Strong organizational, decision making, and problem-solving skills.</li><li>The ability to communicate with mechanics, customers, and management.</li><li>UAE driving license</li></ul>

Service Advisor

United Al Saqer Heavy Equipment LLC

Get AI-powered advice on this job and more exclusive features.Job Description We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. Main objectives of the role <ul><li>Ensure premium service consulting tailored to the individual needs of each customer.</li><li>Boost sales through selling Aftersales products and services.</li><li>Loyalise customers and ensure customer satisfaction at any time. </li></ul>Tasks <ul><li>Performs service consulting by consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.</li><li>Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.</li><li>Maintaining positive customer relationships to ensure repeat business.</li><li>Ensuring all details on services rendered and costs are related to customers and processing their payments.</li><li>Liaising with service technicians about parts ordering and ensuring parts are available when needed. </li></ul>Interfaces <ul><li>Aftersales manager, Sales advisor, Workshop manager, Service assistant, Technicians, Team Leaders, Reception manager, Parts advisor. </li></ul>Job requirements To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry. To succeed in this role, you should have the following skills and experience: <ul><li>A bachelor's degree in mechanical engineering or automotive related field</li><li>Professional service advisor experience of an automotive dealership</li><li>Strong industry knowledge and experience of automotive luxury brands (McLaren, Ferrari, Maserati, Lamborghini, Bugatti, etc.)</li><li>Proficiency with industry-specific software.</li><li>Excellent customer service, interpersonal, and communication skills.</li><li>Strong organizational, decision making, and problem-solving skills.</li><li>The ability to communicate with mechanics, customers, and management.</li><li>UAE driving license</li></ul></ul> Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Other</li><li> Industries Motor Vehicle Manufacturing</li></ul>Referrals increase your chances of interviewing at United Al Saqer Heavy Equipment LLC by 2xAbu Dhabi Emirate, United Arab Emirates 3 days ago Customer Service Advisor - Arabic speaker (Abu Dhabi) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 5 hours ago Customer Service Advisor - Abudhabi- Medical background ( Arabic/ English Speaker) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 days ago Officer- Customer Service (Emiratized Role) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 months ago Guest Relations Executive (Emiratis Only) - Conrad Abu Dhabi Etihad Towers Customer Service Advisor ( Bilingual- English / Arabic ) Part time On Site -Abu Dhabi Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 2 months ago Customer Service Advisor ( Bilingual- English / Arabic ) Part time On Site -Abu Dhabi Abu Dhabi Emirate, United Arab Emirates 6 hours agoAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 months agoAbu Dhabi Emirate, United Arab Emirates 3 weeks agoAbu Dhabi Emirate, United Arab Emirates 3 weeks agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Galadari Trucks & Heavy Equipment

<div>
 
 
 About us
 
 
 
 Galadari Trucks &amp; Heavy equipment is a flagship subsidiary of Galadari Brothers, and the market leader in providing heavy earthmoving, construction, power systems and materials handling equipment for over 40 years in the United Arab emirates. Focusing our efforts on being solutions provider, GTHE has built a reputation for outstanding service &amp; aftersales support. Continually innovating and thinking forward, GTHE has established an exclusive range of world leading support technologies, each being the most highly regarded within its respective industry.
 
 
 
 
 
 
 The Position:
 
 
 
 We&rsquo;re looking for experienced Sales Engineers to strengthen our
 
 Sinotruk light vehicle sales operations across Abu Dhabi.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Promote and sell Sinotruk light commercial vehicles to new and existing clients
 </li>
 <li>
 Develop and maintain strong relationships with fleet customers, leasing companies and corporate clients
 </li>
 <li>
 Follow up meetings with clients with ongoing business development
 </li>
 <li>
 Coordinate with internal departments to ensure smooth vehicle delivery and customer satisfaction
 </li>
 <li>
 Achieve monthly sales targets and contribute to divisional growth
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Mechanic Engineering or equivalent
 </li>
 <li>
 Proven experience in light vehicle sales
 </li>
 <li>
 Excellent stakeholder engagement and negotiation skill
 </li>
 <li>
 Strong communication skills both English and Arabic
 </li>
 <li>
 Valid UAE Driving License
 </li>
 </ul>
 
 
 
 
 
 Company Benefits:
 
 
 <ul>
 <li>
 Competitive salary + quarterly paid commissions.
 </li>
 <li>
 Company vehicle
 </li>
 <li>
 Air tickets to home country
 </li>
 <li>
 Learning opportunities to excel your career
 </li>
 </ul>
 
 
</div>

Sales Engineer

Al-Futtaim

<div>Job Requisition ID: 173024
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the role 
We are looking for a UAE National Service Advisor with fluent English-speaking skills with some experience in customer service for the role.

This is a full-time permanent role located in Abu Dhabi. 


What you will do
<ul>
<li>To provide full support to all customers visiting the service center. To be the first point of contact to welcome and identify customers&rsquo; needs.</li>
<li>Ensure customers are given the Worlds Warmest Welcome when entering the branch.</li>
<li>Responsible to ensure all customers with appointments are directed to correct executive. The aim is to give a smooth transition from entering the branch to introduction to sales executive in turn making sure the customer receives a professional service.</li>
<li>Ensure all customers receive a warm send off on exiting the branch. The aim is to make our customer feel acknowledged and to show that we care.</li></ul> 


Required skills to be successful
<ul>
<li>Able to communicate effectively</li>
<li>Customer service experience will be an added advantage</li>
<li>Good knowledge in MS Office especially MS Excel</li>
<li>UAE National with family book</li></ul> 


About the team 
The role will report to the Aftersales Manager and you will be working in a busy workshop environment wherein you will be dealing directly with all levels of people in the organization 


What equips you for the role 
The ideal candidate for this role should possess a High school Diploma. You should also be able to communicate effectively with strong customer service, analytical and communication skills. You should be highly motivated and passionate about cars.
About Al-Futtaim Automotive 
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. 
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. 
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment. 
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</div>

UAE National Service Advisor

Loewe

<div>
 
 
 Being part of LOEWE
 
 gives you the opportunity of learning new things every day and working with people passionate about what they do, in a
 
 
 fast moving and ambitious company.
 
 
 
 
 
 As
 
 Stock Keeper
 
 you will be responsible for the activities of the Back of House, ensuring the creation of an environment which allows efficiency, effectiveness, and excellence in routines and execution. You will work closely with the store team ensuring the right products are available on and close to the shop floor enabling excellent client experience.
 
 
 
 
 
 
 Your role will be:
 
 
 
 
 
 <ul>
 <li>
 Maintain the organization of the stockroom to the highest standards with merchandise stored in a clear and organised way which allows the efficient flow between front and back of house.
 </li>
 <li>
 Manage the delivery of stock into the store, checking that it matches against the invoice and informing HQ/Inventory of any discrepancies.
 </li>
 <li>
 Unpack all deliveries placing stock safely and correctly in its designated location.
 </li>
 <li>
 Control and manage the transfer of stock to and from the store and the return of stock to the Warehouse.
 </li>
 <li>
 Support the flow of stock and packaging between the back and front of house, ensuring the right products are available on the shop floor to improve efficiency and client experience.
 </li>
 <li>
 Ensure the team are promptly informed of new stock arrivals.
 </li>
 <li>
 Plan and support periodic and mini stock takes, investigate and communicate any discrepancies to your Manager.
 </li>
 <li>
 Process all paperwork, reports and general administration connected with stock management.
 </li>
 <li>
 Work with internal teams (Visual, Merchandising, Press) making available their product requests.
 </li>
 <li>
 Support and coordinate the aftersales process (repairs, alteration, etc) to ensure an excellent client experience.
 </li>
 <li>
 Fully integrate and participate in the store activities such as morning briefings, relevant training, etc.
 </li>
 </ul>
 
 
 
 
 
 What is important for the role:
 
 
 
 
 
 <ul>
 <li>
 Proven experience in achieving individual goals and contributing to team results.
 </li>
 <li>
 Experience within a similar role, preferably in fashion/luxury.
 </li>
 <li>
 Organised, with close attention to detail and able to work effectively in a fast-paced environment.
 </li>
 <li>
 Clear communication with the ability to connect with and influence various people.
 </li>
 <li>
 Confident to work autonomously and as part of a team.
 </li>
 <li>
 Fluent in English.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 About Us
 
 
 
 
 
 
 Created in Spain in 1846, LOEWE approaches 180 years as one of the world&rsquo;s major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture, evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.
 
 
 
 
 
 LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand&rsquo;s belief in the importance of craft in today&rsquo;s culture, its modern interpretations of historical artistic achievements, and its commitment to supporting contemporary art, craft, and culture around the world.
 
 
 
 
 
 At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included, and empowered to contribute their best.
 
</div>

Stock Keeper

Explore 435+ Aftersales engineer in Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

435 aftersales engineer jobs IN Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi United Arab Emirates

Aftersales Engineer

Social Media Executive

Service Advisor

Service Advisor

Sales Engineer

UAE National Service Advisor

Stock Keeper