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Marriott International

<div>Additional Information 
Job Number25178335 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Istanbul, Suzer Plaza, Askerocagi Caddessi No 6, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34367 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>
</div>Marriott International olarak, kap&#305;s&#305; herkese a&ccedil;&#305;k ve f&#305;rsata eri&#351;im imk&acirc;n&#305; sunan bir e&#351;it f&#305;rsat i&#351;vereni olmaya kararl&#305;y&#305;z. &Ccedil;al&#305;&#351;ma arkada&#351;lar&#305;m&#305;z&#305;n, &ouml;zg&uuml;n arka planlar&#305;na de&#287;er verilen ve ge&ccedil;mi&#351;leriyle birlikte kabul g&ouml;rd&uuml;kleri bir i&#351; ortam&#305;n&#305; etkin bir &#351;ekilde te&#351;vik ediyoruz. En g&uuml;&ccedil;l&uuml; yan&#305;m&#305;z, &ccedil;al&#305;&#351;ma arkada&#351;lar&#305;m&#305;z&#305;n beraberlerinde getirdikleri zengin k&uuml;lt&uuml;r, yetenek ve deneyimlerdir. Ki&#351;inin engellilik durumuna, askerlik durumuna veya y&uuml;r&uuml;rl&uuml;kteki yasalarla korunan di&#287;er durumlara dayal&#305; ayr&#305;mc&#305;l&#305;k da d&acirc;hil olmak &uuml;zere, her t&uuml;rl&uuml; ayr&#305;mc&#305;l&#305;&#287;a kar&#351;&#305;y&#305;z.
The Ritz-Carlton Ladies and Gentlemen, d&uuml;nya &ccedil;ap&#305;nda 100'den fazla &ouml;d&uuml;ll&uuml; tesiste &ouml;ylesine ola&#287;an&uuml;st&uuml; deneyimler yarat&#305;r ki, misafirlerimiz konaklamadan y&#305;llar sonra bile bu deneyimleri hat&#305;rlar. Misafirlerimizin ya&#351;amlar&#305; boyu unutmayaca&#287;&#305; an&#305;lara sahip olmas&#305;n&#305; sa&#287;layan d&uuml;nyan&#305;n en iyi konaklama profesyonelleri olarak yarat&#305;c&#305;, d&uuml;&#351;&uuml;nceli ve &#351;efkatli olma g&uuml;c&uuml; verildi&#287;inde herkesin ba&#351;ar&#305;l&#305; olaca&#287;&#305;na inan&#305;yoruz. 
<div>
 
Her g&uuml;n, t&uuml;m d&uuml;nya i&ccedil;in nadir ve &ouml;zel l&uuml;ks hizmet standard&#305;n&#305; belirliyor ve misafirlerimize kusursuz ilgi ve konfor sunmaktan gurur duyuyoruz.</div><div>
 
Rol&uuml;n&uuml;z, The Ritz-Carlton'&#305;n&quot;Alt&#305;n Standartlar&#305;n&#305;n&quot; her g&uuml;n nezaketle ve d&uuml;&#351;&uuml;nceli bir &#351;ekilde uygulanmas&#305;n&#305; sa&#287;lamak olacakt&#305;r. Alt&#305;n Standartlar, The Ritz-Carlton'&#305;n temelini te&#351;kil eder ve her g&uuml;n bir &ouml;nceki g&uuml;nden daha iyi olmam&#305;z i&ccedil;in bize rehberlik eder. The Ritz Carlton'&#305;n l&uuml;ks konaklamada k&uuml;resel bir marka lideri olarak &uuml;n kazanmas&#305;n&#305; sa&#287;layan unsur, bu temel ve k&uuml;lt&uuml;r&uuml;m&uuml;z&uuml;n ba&#351;ar&#305;y&#305; art&#305;rd&#305;&#287;&#305;na olan inanc&#305;m&#305;zd&#305;r. Ekibimizin bir par&ccedil;as&#305; olarak, &Ccedil;al&#305;&#351;an Vaadimiz, &#304;nanc&#305;m&#305;z ve Hizmet De&#287;erlerimiz gibi Alt&#305;n Standartlar&#305;m&#305;z&#305; &ouml;&#287;renecek ve bunlara &ouml;rnek olu&#351;turacaks&#305;n&#305;z. Kar&#351;&#305;l&#305;&#287;&#305;nda biz de size yapt&#305;&#287;&#305;n&#305;z i&#351;le ve birlikte &ccedil;al&#305;&#351;t&#305;&#287;&#305;n&#305;z ki&#351;ilerle gurur duyma &#351;ans&#305; sunaca&#287;&#305;m&#305;za s&ouml;z veriyoruz.</div><div>
 
The Ritz-Carlton'a kat&#305;larak, Marriott International &ccedil;at&#305;s&#305; alt&#305;ndaki bir markalar portf&ouml;y&uuml;n&uuml;n par&ccedil;as&#305; olursunuz. &#304;&#351;inizi en iyi &#351;ekilde yapabilece&#287;iniz yeri tercih edin, amac&#305;n&#305;z&#305; ger&ccedil;ekle&#351;tirmeye ba&#351;lay&#305;n, m&uuml;kemmel bir k&uuml;resel ekibin &uuml;yesi olun ve hayallerinize ula&#351;may&#305; ba&#351;ar&#305;n.</div></div></div>

Agent-Front Desk

Hilton

<div>Front Office Agent
A Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
What will I be doing? 
As Front Office Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul><li>
Achieve positive outcomes from Guest queries in a timely and efficient manner</li><li>
Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li><li>
Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li><li>
Demonstrate a high level of customer service at all times</li><li>
Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li><li>
Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li><li>
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li><li>
Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li><li>
Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>
Follow company brand standards</li><li>
Assist other departments, as necessary</li></ul>
What are we looking for? 
Front Office Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous experience in a customer-focused industry</li><li>
Completed high school certificate or equivalent</li><li>
Positive attitude and good communication skills</li><li>
Commitment to delivering a high level of customer service</li><li>
Excellent grooming standards</li><li>
Ability to work on your own and as part of a team</li><li>
Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience in cash handling</li></ul>
What&rsquo;s in it for me?<ul><li>
Career and development opportunities in Hilton Hotels Worldwide</li><li>
Competitive Salary &amp; Wages</li><li>
Private Health Insurance (After 6 Months of Your Service)</li><li>
&ldquo;Go Hilton&rdquo; - discounted room rates in Hilton Hotels Worldwide for yourself and your family members &amp; friends</li><li>
Complimentary Dry Cleaning for Business Attire</li><li>
Monthly Transportation Fee</li><li>
Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for newly born mothers)</li><li>
14 days paid paternity leave</li><li>
Opportunity to make a positive impact on environment and community with Travel with Purpose program 
 
What will it be like to work for Hilton? 
</li></ul>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Office Agent

<div>Front Desk Clerk
Hilton Istanbul Bosphorus - Making Hotel History in Istanbul Since 1955 
 
Hilton Istanbul Bosphorus holds a special place in history as the first Hilton hotel built outside the Americas. Since 1955, we&rsquo;ve set the scene for some of the grandest moments, most exciting events, and biggest stars in modern Turkey. Learn how it all began before you make your own memories at Hilton Istanbul Bosphorus. 
 
Historic Moments at Hilton Istanbul 
<ul><li>Hilton Istanbul was the first modern hotel built in Europe after the Second World War.</li>
<li>Hilton Istanbul appears in the opening scene of 1963&rsquo;s From Russia with Love, starring Sean Connery as James Bond.</li>
<li>Istanbul&rsquo;s first discotheque, Cloud 9, opened at Hilton Istanbul in 1972.</li>
<li>Pilsen Pub, built in Hilton Istanbul in 1972, was the home of Istanbul&rsquo;s first happy hour.</li>
<li>Muhammad Ali was staying at Hilton Istanbul when he announced his retirement from boxing in 1976.</li>
<li>Hilton Istanbul has hosted royalty, politicians, and famous figures including Grace Kelly, Sophia Loren, and Louis Armstrong.</li>
</ul>Hilton Istanbul Bosphorus has been also described as the university of tourism and filling the earth with the light and warmth of hospitality since 1955. 
 
As Hilton T&uuml;rkiye we have been awarded with the Great Place to Work Academy &ndash; Best Place to Work award many times. 
 
THE ROLE: 
 
We are looking for the potential candidate for Front Desk Clerk position in our Legendary Hotel Hilton Istanbul Bosphorus. 
 
BENEFITS : 
<ul><li>Competitive Salary</li>
<li>Health Insurance or Private Pension after 6 months of service</li>
<li>Carpark subscription on team member rate</li>
<li>Go Hilton: Team member rate while staying in Hilton Hotels both in &amp; out of Turkey.</li>
<li>50% discount on personal food &amp; beverage consumption in the hotels.</li>
<li>Social aid package</li>
<li>Free laundry and dry cleaning for business attire</li>
<li>Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for new mother team members)</li>
<li>1 day paid leave on the first school day of the children (only 1st day of the 1st class) for female team members</li>
<li>Paid Paternity leave &ndash; 14 days</li>
<li>Unlimited Training and development opportunities in and out of the Hotel</li>
<li>Unlimited online courses opportunities from our own Hilton University</li>
</ul>What will I be doing? 
 
As a Front Desk Clerk, specifically, you would be responsible for performing the following tasks to the highest standards: 
<ul><li>To provide consistent and superior service, and maintain high service standards</li>
<li>To treat the guest in the best way from Welcoming the guest to farewell</li>
<li>To ensure the organization and work flow that would enable Reception, Guest Service Centre and Concierge to work in coordination with minimum errors</li>
<li>To ensure that the data received from the guest and entered into the Information systems are full and free of any error; ensure the data is updated</li>
<li>To be fully knowledgeable to be able to provide continuous and eternal guest satisfaction</li>
<li>To ensure attendance to internal trainings and meetings</li>
<li>To provide maximum guest satisfaction and profitability on room sales</li>
<li>To upsell through presenting guest the Hilton advantages to enable them to enjoy Hilton</li>
<li>To fully perform the Welcome and Farewell of the guestsTo inform guests about the hotel</li>
<li>To take over the shift and consider the volume of business for adjustments</li>
<li>To be able to use ONQ system, to set the bills at the end work shift</li>
<li>To be knowledgeable on how to use technical equipment</li> 
</ul> 
What are we looking for? 
 
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these values:
<ul><li>Hospitality - We're passionate about delivering exceptional guest experiences.</li>
<li>Integrity - We do the right thing, all the time.</li>
<li>Leadership - We're leaders in our industry and in our communities.</li>
<li>Teamwork - We're team players in everything we do</li>
<li>Ownership - We're the owners of our actions and decisions.</li>
<li>Now - We operate with a sense of urgency and discipline</li>
</ul>If your values match ours, we are also looking for your ability to;
<ul><li>Adapt quickly to different situations;</li>
<li>Excellent command of written and spoken Turkish &amp; English</li>
<li>Exude bags of energy and enthusiasm in working as part of a team.</li>
<li>Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate</li>
<li>Strong communication and negotiation skills (all levels of management and external customers)</li>
</ul>Work Location : Hilton Istanbul Bosphorus</div>

Front Desk Clerk

Accor

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
The Reservation Agent is responsible for handling all reservation inquiries, ensuring the highest level of personalized guest service, and maximizing room revenue through effective sales techniques. This role requires a strong understanding of the luxury hospitality standards, attention to detail, and a proactive approach in anticipating guest needs. 
Key Responsibilities:<ul><li>
Handle all individual and group reservation requests via phone, email, and online channels in a timely and professional manner.</li><li>
Ensure all reservations are accurately entered into the system with complete guest details and preferences.</li><li>
Maintain an up-to-date knowledge of room types, rates, packages, and promotions.</li><li>
Demonstrate comprehensive knowledge of the property, facilities, and brand standards to effectively upsell and cross-sell.</li><li>
Collaborate closely with Front Office, Sales, and Revenue teams to optimize room inventory and maximize revenue.</li><li>
Follow company policies and procedures regarding payment, cancellation, and data privacy.</li><li>
Anticipate and fulfill guest preferences to deliver a bespoke luxury experience.</li><li>
Handle VIP and special request bookings with extra care and discretion.</li><li>
Prepare daily, weekly, and monthly reservation reports as required.</li><li>
Maintain excellent communication and relationship with travel agents, corporate clients, and internal departments.</li><li>
Participate in training sessions and contribute to continuous service improvement initiatives.</li></ul> 
Qualifications 
J<ul><li>
Minimum 2 years of experience in a similar role within a luxury or 5-star hotel environment.</li><li>
Excellent communication skills, both written and verbal (English required; additional languages are a plus).</li><li>
Strong knowledge of Opera PMS, CRM systems, and online booking channels.</li><li>
Detail-oriented with strong organizational and multitasking abilities.</li><li>
Sales-driven and guest-oriented mindset with a warm, polished attitude.</li><li>
Ability to remain calm and professional under pressure.</li><li>
Flexibility to work in shifts, including weekends and holidays.</li></ul> 
Additional Information 
Core Competencies:<ul><li>
Guest Centricity</li><li>
Luxury Service Mindset</li><li>
Sales &amp; Revenue Awareness</li><li>
Communication &amp; Team Collaboration</li><li>
Problem Solving &amp; Adaptability</li></ul></div>

EN - Reservation Agent

<div>Company Description 
The Grand Tarabya Managed by Accor
As soon as you step inside The Grand Tarabya Managed by Accor, which holds a very special place in Istanbul's history, you will feel the charm of a 100-years-old past, the highest architectural and aesthetic standards, and the splendor inspired by the sparkle of the Bosphorus. From the 4.500 square meter spa area to the panoramic Bosphorus view of 29 residences and 248 rooms, from the magnificent 1.280 square meter ballroom to the restaurants and bars offering an unforgettable gastronomic adventure, The Grand Tarabya Managed by Accor, combines care, elegance, and comfort in every detail. With its doors opening to the Bosphorus, The Grand Tarabya Managed by Accor, will forever hold its place in your memory. 
Job Description 
We are seeking a detail-oriented and efficient Housekeeping Office Coordinator to join our team in Istanbul, T&uuml;rkiye. As a key member of our housekeeping department, you will play a crucial role in ensuring smooth operations and maintaining high standards of cleanliness and guest satisfaction in our hotel.<ul><li>
Coordinate and provide administrative support to all areas of the Housekeeping department, including office opening and closing, daily room assignments, and shift briefings</li><li>
Manage guest requests and concerns promptly and effectively, ensuring all affected departments are notified through the guest log</li><li>
Work collaboratively with all hotel departments, maintaining excellent relationships and communicating daily updates and changes</li><li>
Ensure Room Attendants are informed about priorities in their section and maintain high morale and productivity levels through detailed communication and training</li><li>
Monitor and maintain inventory of housekeeping supplies and equipment</li><li>
Assist in scheduling and coordinating housekeeping staff assignments</li><li>
Implement and maintain departmental policies and procedures</li><li>
Report necessary maintenance items and monitor service standards</li><li>
Assist in training new housekeeping staff members</li><li>
Participate in regular quality inspections to ensure cleanliness and adherence to hotel standards</li><li>
Handle any additional tasks or projects as assigned by the Housekeeping Manager</li></ul> 

Qualifications 
<ul><li>
Minimum of one year experience in hotel Housekeeping or Front Desk operations</li><li>
High school diploma or equivalent; higher education in Hospitality Management is a plus</li><li>
Proficiency in English and Turkish (verbal &amp; written) is essential</li><li>
Experience with Hotel Property Management Systems</li><li>
Strong organizational, communication, and interpersonal skills</li><li>
Demonstrated ability to work efficiently in a fast-paced, high-pressure environment</li><li>
Exceptional attention to detail and commitment to maintaining high standards of cleanliness</li><li>
Proficiency in Microsoft Office suite and basic computer skills</li><li>
Knowledge of housekeeping operations, standards, and best practices</li><li>
Experience in scheduling and inventory management</li><li>
Ability to multitask, prioritize, and manage time effectively</li><li>
Customer-focused mindset with a professional and friendly demeanor</li><li>
Flexibility to work various shifts, including weekends and holidays, as needed</li></ul></div>

Housekeeping Office Coordinator

Cartier

<div>
 
 HOW WILL YOU MAKE AN IMPACT?
 
 
 
 Are you passionate about ensuring smooth financial operations and exceptional client experiences? Do you have a genuine interest in contributing to the success of a luxury brand in a dynamic retail environment?
 
 
 As a Boutique Cashier, you will play a crucial role in supporting the Sales Force and client services teams, managing cash desk operations, and ensuring compliance with financial procedures.
 
 
 
 WHAT WILL BE YOUR MISSION?
 
 
 
 In this role, you will be responsible for providing client-facing transaction support, managing the cash desk, handling bank deposits, ensuring compliance, and assisting with stock movement when needed. This position is special because it offers the opportunity to work in a fast-paced, client-centric environment where attention to detail and accuracy are paramount.
 
 
 Among various responsibilities, your main missions are to: act as a key point of contact for cash and high-value transactions, ensure the smooth operation of the cash desk, maintain compliance with financial procedures, and support stock movement as needed.
 
 
 Client Facing Transaction Support
 
 
 <ul>
 <li>
 Support the Sales Force and client services populations with all cash or high-value transactions
 </li>
 <ul>
 <li>
 Ensure accuracy, efficiency, and proper administration of all related paperwork.
 
 
 </li>
 </ul>
 Cash Desk Management
 
 
 <ul>
 <li>
 Guarantee the application and reliability of all financial procedures.
 </li>
 <li>
 Execute all opening and closing cash-desk procedures.
 </li>
 <li>
 Control the accuracy before and after payment, ensuring proper authorization and follow-up.
 
 
 </li>
 </ul>
 Compliance
 
 
 <ul>
 <li>
 Ensure that the cash desk and stock handling are in line with all compliance procedures and rules.
 </li>
 <li>
 Be ultimately responsible for the proper compliance of all transactions within the boutique, along with the Boutique &amp; Office management
 </li>
 <li>
 Organize or participate in regular audits and provide proactive support in their organization or delivery.
 
 
 </li>
 </ul>
 
 HOW WILL YOU EXPERIENCE SUCCESS WITH US?
 
 
 
 <ul>
 <li>
 You have a base of experience in a similar field.
 </li>
 <li>
 Basic knowledge of MS Word, Excel, and PowerPoint.
 </li>
 <li>
 Result-oriented with a focus on accuracy and efficiency.
 </li>
 <li>
 You have genuine values of inclusivity and trust.
 </li>
 <li>
 As a Boutique Cashier, you demonstrate a commitment to operational excellence and client satisfaction.
 </li>
 <li>
 You possess excellent communication and interpersonal skills with the ability to interact effectively with colleagues and clients from diverse backgrounds.
 </li>
 <li>
 You are able to manage stress and maintain confidentiality in a fast-paced environment.
 </li>
 <li>
 You are at ease multitasking and adapting to changing priorities.
 </li>
 <li>
 You are able to work independently and as part of a team.
 </li>
 <li>
 You have strong problem-solving skills to resolve payment situations.
 </li>
 <li>
 You have excellent time management and organizational skills.
 </li>
 <li>
 You have experience in cash handling, financial procedures, and compliance.
 </li>
 <li>
 You are fluent in Turkish and English (mandatory).
 
 
 </li>
 </ul>
 
 What Do We Offer
 
 
 
 At Cartier, we are proud to employ talents from diverse backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
 
 
 
 WHO WE ARE?
 
 
 
 As a place where singularity thrives together, we value the uniqueness of our people, and we see the results of what we do because we are on the journey together. We recognize the richness diversity brings and we embrace a workplace where those differences can be leveraged.
 
 
 We offer exciting opportunities to gain experience professionally and personally in a supportive environment which in turn inspires the Cartier creations that become icons in the world of luxury.
 
 
 We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
 
 
 Quite simply, Cartier is a place like no other. Welcome to our Maison!
 
 
 
 YOUR JOURNEY WITH US
 
 
 
 If your application is selected, we will give you an introductory call to explain further steps and discuss the opportunity. If things go well on both ends, you will have a chance to meet the Hiring Manager, Commercial Operations Manager and the HR Manager.
 
 
 
 Take your next step with Cartier, we look forward to hearing from you!
 
 
 
 </ul>
</div>

Cashier 1

ING Türkiye

<div>
 
 We are looking for a
 
 Senior AI Engineer
 
 with a strong software engineering background and deep expertise in generative AI, multi-agent system design, guardrails, monitoring, and evaluation methodologies.
 
 
 
 
 
 You will work in a
 
 AI Team
 
 focused on developing internal AI agents, automation workflows, and an AI orchestration platform that will support the productivity of our engineers across the organization and build, and scale our internal AI agent ecosystem from the ground up.
 
 
 This role is hands-on, impactful, and ideal for someone who wants to build real production AI systems.
 
 
 
 
 
 
 What you will do
 
 
 <ul>
 <li>
 Build lightweight tools, servers, and orchestration layers (e.g. MCP servers) that enable agents to operate reliably in production
 </li>
 <li>
 Architect and deliver agentic systems for internal engineering use cases: code analysis, documentation generation, SDLC automation, and troubleshooting assistance, etc.
 </li>
 <li>
 Take full ownership from prototyping and development through production deployment and maintenance
 </li>
 <li>
 Develop and maintain RAG pipelines, vector search, and semantic retrieval layers for knowledge-intensive applications
 </li>
 <li>
 Develop and refine LLM-based solutions including prompt engineering, performance evaluation, and cost optimization
 </li>
 <li>
 Build integrations between agents and internal tools (ServiceNow, Azure DevOps, observability platforms, internal knowledge bases)
 </li>
 <li>
 Define and enforce security controls including prompt sanitization, access control, audit trails, threat modeling, injection defense, and hallucination mitigation
 </li>
 <li>
 Establish comprehensive monitoring and evaluation methods for multi-agent systems measuring accuracy, safety, cost, and latency
 </li>
 <li>
 Keep up with the latest developments in LLMs, agent frameworks, workflow engines, and evaluation methodologies
 </li>
 <li>
 Collaborate with engineering teams to understand their needs, build relationships, and expand AI adoption across the organization
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 What we are looking for (Must-Have)
 
 
 <ul>
 <li>
 Bachelor's/Master's degree in Computer Science, Engineering, or equivalent degree
 </li>
 <li>
 5+ years of software engineering experience with strong Python skills and OOP fundamentals (Javaor .NET is a plus)
 </li>
 <li>
 Proven ability to design and architect agentic systems from scratch, including multi-agent orchestration and planning/reasoning flows
 </li>
 <li>
 Hands-on experience building production agentic AI applications using frameworks like LangChain, LangGraph, CrewAI or similar
 </li>
 <li>
 Experience with LLM APIs (OpenAI, Azure OpenAI, etc.)
 </li>
 <li>
 Strong API and microservices development experience with FastAPI, Flask, or Django
 </li>
 <li>
 Enterprise integration skills using RESTful APIs and event driven integration patterns (Kafka, RabbitMQ)
 </li>
 <li>
 Experience crafting prompts for enterprise tasks
 </li>
 <li>
 RAG pipeline expertise: vector databases, embeddings, semantic retrieval, and hybrid search methods
 </li>
 <li>
 Production system experience: CI/CD, containerization, testing, observability, and deployment best practices
 </li>
 <li>
 Strong understanding of agent safety, bias mitigation, transparency, and ethical design practices.
 </li>
 <li>
 Excellent communication and collaboration skills with ability to work autonomously in a "build from scratch" environment
 </li>
 </ul>
 
 
 
 
 
 Nice to Have
 
 
 <ul>
 <li>
 Background in banking, fintech, or regulated industries with sensitive data handling
 </li>
 <li>
 Open-source contributions or experience integrating agent frameworks into real-world applications with measurable impact
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Why this role is unique
 
 
 <ul>
 <li>
 You will be part of the first core team designing how AI will be used across ING T&uuml;rkiye&rsquo;s engineering ecosystem
 </li>
 <li>
 You will not only build features, but shape patterns, architecture, and standards
 </li>
 <li>
 Impact is immediate and internal &ndash; you get real production users, not demo projects
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 
 At ING, we believe your work should inspire and fulfill you. That&rsquo;s why we prioritize every detail to ensure you have an exceptional experience:
 
 
 
 
 
 
 You First Become Your True Self, Then an INGer:
 
 
 <ul>
 <li>
 
 Flexible
 
 and
 
 hybrid working models
 
 , including remote options every third week of the month and during summer.
 </li>
 <li>
 
 14 days of welcome leave
 
 in your first year&mdash;don&rsquo;t wait to pursue your dreams!
 </li>
 </ul>
 
 
 
 
 
 Continuous Growth and Development:
 
 
 <ul>
 <li>
 Access to global and local learning opportunities through
 
 ING Academy,
 
 
 LearnUp
 
 , and certification programs with leading universities.
 </li>
 <li>
 Opportunities to contribute to innovative projects both locally and globally while advancing personally and professionally.
 </li>
 <li>
 Flexible career experiences await you through
 
 Short-Term Assignments (STA), Long-Term Assignments (LTA), Mini Career opportunities, Double Major (&Ccedil;ifte Kariyer), Turuncu Misafir,
 
 and
 
 Global STA/LTA programs
 
 , designed to enhance your skills and broaden your experience across different teams, departments, and international locations.
 </li>
 <li>
 When you step into a managerial role at ING, our exclusive
 
 RISE Leadership Program
 
 empowers you to lead with confidence. Centered around technology and people, RISE equips ING leaders with advanced skills and a strategic mindset to navigate and thrive in a dynamic environment.
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 </ul>
 
 
 
 
 
 A Dynamic and Supportive Work Environment:
 
 
 <ul>
 <li>
 An informal and collaborative culture where
 
 your ideas
 
 and
 
 innovations are valued.
 
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 Social clubs, celebrations, and events to help you balance work and fun.
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 </ul>
 
 
 
 
 
 We Care About You:
 
 
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 <li>
 Comprehensive health insurance for you and your loved ones.
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 Private pension plans to help you achieve your future goals.
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 On-site amenities like a gym, coffee shops, a hairdresser, and more to simplify your daily life.
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 </ul>
 
 
 
 
 At ING, we&rsquo;re dedicated to helping you achieve your goals by embracing flexibility, growth, and innovation.
 
 
 
 
 
 For more information about our
 
 Orange Culture
 
 , click here now:
 
 
 
 
 
 https://youtu.be/Q-tB2-J1lzQ
 
 
 
 
 
 
 If you want to do your thing and explore the life while working don&rsquo;t miss this opportunity!
 
 
 
 
 
 
 Candidates are expected not to share any sensitive personal data.
 
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Senior AI Engineer

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