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Fisher & Phillips LLP

<div><p><b>AI Solutions &amp; Automation Developer</b></p>
<p>(Atlanta, Full-time, Hybrid)</p>
<p>Fisher Phillips, a premier international labor and employment law firm, is seeking a AI Solutions &amp; Automation Developer to join a dynamic, forward-thinking IT team that values innovation, collaboration, and client-focused solutions.
</p><p>The AI Solutions &amp; Automation Developer is a key member of the firm&rsquo;s technology transformation team, responsible for designing, developing, and maintaining AI Agents and process automation workflows that solve real-world business and legal practice challenges. Using the firm&rsquo;s AI orchestration platform, automation tools (e.g., Power Automate, Zapier), and integrations with on-premise and cloud-based systems, the developer will build scalable, secure, and supportable solutions.</p>
<p>This role collaborates closely with business systems analysts, business stakeholders, and other technology team members to define use cases, build robust automations, and ensure consistent agent lifecycle management. The ideal candidate has a strong foundation in API integration, automation logic, and responsible AI development practices.
</p><p><b>Key Responsibilities</b></p>
<ul><li>Design, develop, and maintain AI Agents using the firm&rsquo;s AI agent platform and orchestration tools capable of reasoning, decision-making, and autonomous task execution.</li>
<li>Integrate with internal and external applications via APIs to support agent workflows and process automation</li>
<li>Build and support process automations using tools such as Power Automate, Zapier, and Workato to streamline routine tasks and cross-system activities</li>
<li>Define, configure, and enforce guardrails and permissions for AI Agents to ensure proper use, compliance, and access control</li>
<li>Maintain detailed documentation for each Agent and automation, including build logic, integration points, data flows, change history, and versioning</li>
<li>Collaborate with stakeholders and Business Systems Analysts to gather requirements, define outcomes, and iteratively improve solutions</li>
<li>Responsible for ongoing monitoring, optimization, and support of deployed Agent and Automation solutions, including model performance tracking, infrastructure scaling, and business continuity planning.</li>
<li>Contribute to the continuous improvement of the Agent development lifecycle, standards, and practices within the Technology Transformation team</li>
<li>Collaborate with the AI Engineering team on firmwide AI standards and leveraging advanced models or research outputs to enhance agent development and automation workflows.</li>
<li>Stay informed on evolving best practices in AI orchestration, automation tooling, and legal technology</li>
</ul>
<p><b>Requirements</b></p>
<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field; or equivalent work experience</li>
<li>3+ years of experience in software or automation development</li>
</ul><ul><li>Extensive experience in secure Python programming, with a strong focus on AI/ML development, automation scripting, and the implementation of agent-based frameworks.</li>
<li>Proficient in JavaScript and TypeScript, with hands-on experience in developing web interfaces, building RESTful APIs, working with JSON data structures, and implementing authentication mechanisms.</li>
</ul><ul><li>Experience with process automation tools (e.g., Power Automate, Zapier, Make/Integromat, UiPath, Logic Apps)</li>
<li>Knowledge of cloud-based platforms and SaaS integrations (e.g., Microsoft 365, Azure, Salesforce, legal tech tools)</li>
<li>Understanding of data privacy, security, and access control considerations when building automated workflows</li>
<li>Excellent documentation, communication, and collaboration skills</li>
<li>Ability to work independently and manage multiple initiatives simultaneously</li>
</ul>
<p><b>Desired Experience</b></p>
<ul><li>Prior experience in a law firm, accounting firm, or other professional services organization is highly preferred.</li>
<li>Experience managing hybrid environments with both on-premise and cloud infrastructure components.</li>
<li>Exposure to legal-specific applications and systems is a plus (e.g., DMS, timekeeping, case management, and docketing).</li>
<li>Software developer experience is a plus.</li>
</ul>
<p><b>Why Join Us</b></p>
<p>At Fisher Phillips, we recognize that exceptional talent is the foundation of our success, enabling us to deliver outstanding service to both our internal and external clients. Joining our team means collaborating in a professional yet dynamic environment that leverages cutting-edge technology. Our leadership is committed to fostering your professional growth and providing opportunities to challenge yourself in meaningful ways.</p>
<p>We believe in rewarding talent with more than just a competitive salary. Our comprehensive benefits package includes health, dental, and vision insurance, a 401(k) with profit sharing, generous paid time off, and holidays.</p>
<p>Your well-being is our priority. We offer 24/7 telehealth services, a variety of wellness programs, and additional optional benefits designed to support your unique lifestyle. At Fisher Phillips, you&rsquo;ll find a workplace that values your health, happiness, and continued professional development. To learn more about our firm, visit us at www.fisherphillips.com.</p>
<p><i>Base pay will be determined by several components, including but not limited to, location, relevant experience, internal equity, skills, qualifications, and other job-related factors permitted by law.</i></p>
<p><b>Equal Opportunity Employer</b></p>
<p>Fisher Phillips is committed to providing equal employment opportunities to all employees and applicants, regardless of race, ethnicity, religion, sex (including related medical conditions), gender, sexual orientation, national origin, citizenship status, veteran status, marital status, pregnancy, age, disability, or any other protected status, in compliance with all applicable laws.</p>
<p>The statements in this position description are not necessarily all-inclusive. Additional duties and responsibilities may be assigned, and requirements may vary from time to time.</p>
<p><b>Relocation costs are not covered. We are only accepting direct applicants; third-party recruiters or agencies will not be considered. No phone inquiries, please.</b></p></div><p></p>

AI Solutions & Automation Developer

Aptean

<div><div><ul><li>United States</li><li>
5633</li><li>
Employee Regular Full Time</li></ul></div><div></div><div><h2 class="jobSectionHeader"><b>
Job Description
</b></h2><div><b>Overview</b><div><b><br>
Are you ready for what&rsquo;s next, now?</b></div><div>
Are you a product developer, formulator, or R&amp;D lead who&rsquo;s thought: &quot;If software designers spent a week in our lab, these tools would be completely different.&quot;</div><div>
We agree. And we want you on our team.</div><div></div><div><br>
Aptean is hiring full-time System Validation Analysts to help us test and improve our AI-driven ERP software using real-world experience, not a background in tech. This is a rare opportunity to pivot your career into SaaS and AI without needing to be a developer or a system architect.</div><div>
If you&rsquo;ve worked with pilot batches, managed raw material documentation, or overseen quality specs for new products in life sciences, cosmetics, nutraceuticals, or supplements, you&rsquo;re exactly who we&rsquo;re looking for. No prior experience with ERP or AI tools is necessary.</div><div></div><div><br>
This is a full-time, on-site opportunity at our Alpharetta, GA office. You&rsquo;ll join an awesome team to support our growing customer base.</div><div></div><div><br>
Key Responsibilities:</div><ul><li>
Simulate product formulation, pilot runs, and R&amp;D documentation within our ERP testing space</li><li>
Validate AI workflows for things like version control, ingredient substitutions, or batch records</li><li>
Provide grounded feedback on how the software reflects real lab-to-line processes</li><li>
Help ensure tools meet the needs of formulators and product development teams</li><li>
Support the creation of guides for users managing formulations and regulatory materials</li></ul><div></div><div><b><br>
About You</b></div><ul><li>
Industry background in <b>life sciences, cosmetics, nutraceuticals, nutrition, or dietary supplements</b></li><li>
Experience in R&amp;D, formulation, QA, or product development</li><li>
Comfortable interpreting product specs, CoAs, MMRs, or SDS documents</li><li>
Able to spot detail issues in versioning, BOMs, or batch instructions</li><li>
Looking to expand into software testing, product feedback, or SaaS consulting</li><li>
Willing to learn ERP systems and contribute to AI product development over time</li><li>
Genuinely excited to work with AI, eager to learn about conversational and generative technologies, and open to partnering with our product team to shape the future of AI-driven ERP</li></ul><div></div><div><b><br>
What&rsquo;s in it for you?</b></div><div>
These roles are built for people looking to transition into technology by leveraging domain expertise&mdash;not technical backgrounds. You&rsquo;ll work directly with our AI and product teams, build foundational ERP knowledge, and have the opportunity to influence our product roadmap and how thousands of life-sciences companies adopt AI-driven ERP.</div><div></div><div><br>
This is a full-time, on-site opportunity at our Alpharetta, GA office. If you&rsquo;re ready to pivot your career and help shape the future of ERP software, apply now.</div><div></div><div><br>
Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.</div><div></div><div><b><br>
About Aptean</b></div><div>
At Aptean, our mission is to solve tomorrow&rsquo;s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean&rsquo; s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean&rsquo; s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. &ldquo;At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.&rdquo; &ndash;TVN Reddy</div><div></div><div><br>
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age.</div><div>
Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.</div></div></div></div>

System Validation Analyst, R&D and Product Management

King & Spalding

<div><div>King &amp; Spalding is a leading global law firm with a commitment to excellence, innovation, and the seamless delivery of legal services. We harness innovative technology and exceptional talent to meet the complex needs of our clients in a fast-paced and dynamic legal landscape.</div><div></div>
The Senior Data &amp; Applied Scientist will serve as a critical bridge between our attorneys and in-house legal innovation and technology teams, playing a pivotal role in driving the firm&rsquo;s adoption, design, and integration of transformational technologies for both client-facing and back-office solutions.<br>
<br>
This highly collaborative position demands a blend of technical expertise, project management acumen, data science capability, and strategic vision for emerging AI and legal technology. This role will lead the evaluation, piloting, and operationalization of new tools and AI-driven solutions, ensuring our firm remains at the forefront of legal innovation and client service.<div></div><div>
KEY RESPONSIBILITIES:</div><ul><li><div>
AI &amp; Data Science Leadership</div></li><li><ul><li><div>
Design, develop, and manage predictive analytics models and AI solutions tailored to legal practices and business operations.</div></li><li><div>
Evaluate, select, and implement advanced machine learning, natural language processing, and data mining techniques to improve workflows and outcomes.</div></li><li><div>
Analyze legal and business datasets to identify actionable insights that support attorneys, practice groups, and business teams.</div></li></ul></li><li><div>
Innovation &amp; Technology Integration</div><ul><li><div>
Conduct research on legal technology trends, emerging platforms, vendor evaluations, and applicable best practices in AI and innovation.</div></li><li><div>
Lead the assessment, benchmarking, and deployment of new legal technologies (AI, document automation, contract analysis, collaboration, and research tools). Maintain thorough documentation of each prototype and experiment. This should include design specifications, methodologies, and any modifications made during the process.</div></li><li><div>
Serve as a subject-matter expert on AI capabilities and emerging platforms; educate and train peers, attorneys, and staff.</div></li><li><div>
Collaborate with IT, legal operations, and innovation committees to pilot, iterate, and scale technology solutions.</div></li></ul></li><li><div>
Attorney &amp; Client Enablement</div><ul><li><div>
Liaise with attorneys and internal departments to understand their needs and tailor technology solutions to business-specific requirements.</div></li><li><div>
Provide user training, adoption support, and measure impact/ROI for practice technology projects.</div></li><li><div>
Support client-facing innovation initiatives and technology-enabled client service delivery.</div></li></ul></li></ul><div></div><div>
QUALIFICATIONS:</div><ul><li><div>
Bachelor&rsquo;s Degree in Computer Science, Information Systems, Data Science, Business Analytics, or related field. JD, MBA, or Master&rsquo;s in Library Science (MLS) preferred.</div></li><li><div>
5+ years&rsquo; experience in a law firm or professional services innovation, technology, data analytics, or legal operations environment.</div></li><li><div>
Strong proficiency in data science and analytics tools (Python, R, SQL), and experience with legal research and AI-driven platforms (Westlaw, LexisNexis, Relativity, etc.).</div></li><li><div>
Demonstrated experience leading or supporting AI/ML, analytics, or legal technology projects from concept to completion.</div></li><li><div>
Excellent communication skills, with proven ability to translate complex technical concepts to non-technical stakeholders.</div></li><li><div>
Strong collaborative mindset, ability to manage cross-functional projects, and a passion for driving change in a dynamic legal environment.</div></li><li><div>
Experience with legal document automation, e-discovery, and innovation management platforms.</div></li><li><div>
Familiarity with compliance, privacy, and security standards in professional services and legal tech.</div></li><li><div>
Experience managing pilot programs, technology assessments, and vendor relations.</div></li></ul><div></div><div>
The firm offers a generous total compensation package with bonuses and raises awarded in recognition of individual merit-based performance. All full-time Business Services employees may participate in King &amp; Spalding&rsquo;s comprehensive benefit program including health and wellness plan, life and disability insurance, flexible spending accounts and a health savings account, a 401(k) plan, profit sharing plan, and a substantial Paid Time Off (PTO) program.</div><div></div><div>
King &amp; Spalding LLP (K&amp;S) is committed to providing equal employment opportunity to all applicants and employees in full compliance with all state, federal, and local laws prohibiting discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other status protected by applicable law.</div><div></div><div>
We are proud of our remarkably cohesive culture, which now encompasses more than 2,500 lawyers and business professionals worldwide. We seek to attract and develop the very best talent to work with us.</div></div>

Senior Data and Applied Scientist

<div><div><ul><li>United States</li><li>
5632</li><li>
Employee Regular Full Time</li></ul></div><div></div><div><h2 class="jobSectionHeader"><b>
Job Description
</b></h2><div><b>Overview</b><div><b><br>
Are you ready for what&rsquo;s next, now?</b></div><div>
Are you a finance, cost control, or compliance professional who&rsquo;s ever wondered: &quot;Why doesn&rsquo;t ERP software reflect how financial and QA processes really work?&quot;</div><div>
We agree. And we want you on our team.</div><div></div><div><br>
Aptean is hiring full-time AI Validation Specialists to help us test and improve our AI-driven ERP software using real-world experience, not a background in tech. This is a rare opportunity to pivot your career into SaaS and AI without needing to be a developer or a system architect.</div><div>
If you have a background in finance, cost control, or compliance in a manufacturing or life sciences environment, you're exactly who we're looking for. No prior ERP or AI experience is needed&mdash;we&rsquo;re looking for people who understand how budgeting, quality checks, and audits work in the real world.</div><div></div><div><br>
This is a full-time, on-site opportunity at our Alpharetta, GA office. You&rsquo;ll join an awesome team to support our growing customer base.</div><div></div><div><br>
Key Responsibilities:</div><ul><li>
Simulate budgeting, cost tracking, quality assurance, and compliance workflows in our test environment</li><li>
Validate AI-generated setups like cost centers, QA checks, or fiscal calendars</li><li>
Flag errors, gaps, or non-intuitive flows to help us improve the platform</li><li>
Share your detailed and actionable feedback with product teams and participate in sprint reviews</li><li>
Help create user-friendly resources for first-time ERP users in finance or QA roles</li></ul><div></div><div><b><br>
About You</b></div><ul><li>
Industry background in <b>life sciences, food &amp; beverage, cosmetics, nutraceuticals, pharmaceuticals, consumer packaged goods, dietary supplements, or process manufacturing</b></li><li>
Experience in cost management, QA/compliance, or operational finance</li><li>
Understands budgeting cycles, audit documentation, or quality assurance practices</li><li>
Strong communicator with a process mindset</li><li>
Excited to learn ERP and work alongside product managers</li><li>
Genuinely excited to work with AI, eager to learn about conversational and generative technologies, and open to partnering with our product team to shape the future of AI-driven ERP</li></ul><div></div><div><b><br>
What&rsquo;s in it for you?</b></div><div>
These roles are built for people looking to transition into technology by leveraging domain expertise&mdash;not technical backgrounds. You&rsquo;ll work directly with our AI and product teams, build foundational ERP knowledge, and have the opportunity to influence our product roadmap and how thousands of life-sciences companies adopt AI-driven ERP.</div><div></div><div><br>
This is a full-time, on-site opportunity at our Alpharetta, GA office. If you&rsquo;re ready to pivot your career and help shape the future of ERP software, apply now.</div><div></div><div><br>
Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.</div><div></div><div><b><br>
About Aptean</b></div><div>
At Aptean, our mission is to solve tomorrow&rsquo;s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean&rsquo; s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean&rsquo; s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. &ldquo;At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.&rdquo; &ndash;TVN Reddy</div><div></div><div><br>
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age.</div><div>
Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.</div></div></div></div>

System Validation Analyst, Finance & Compliance Management

<div><div><ul><li>United States</li><li>
5634</li><li>
Employee Regular Full Time</li></ul></div><div></div><div><h2 class="jobSectionHeader"><b>
Job Description
</b></h2><div><b>Overview</b><div><b><br>
Are you ready for what&rsquo;s next, now?</b></div><div><b>
 </b>Are you a sales coordinator, account manager, or customer service professional who&rsquo;s thought: &quot;If the people building ERP tools worked a week in support, they&rsquo;d change everything.&quot;</div><div>
We agree. And we want you on our team.</div><div></div><div><br>
Aptean is hiring full-time System Validation Analyst to help us test and improve our AI-driven ERP software using real-world experience, not a background in tech. This is a rare opportunity to pivot your career into SaaS and AI without needing to be a developer or a system architect.</div><div>
If you&rsquo;ve worked in customer service, inside sales, fulfillment, or order management and want to explore a future in tech, you're exactly who we're looking for. This is an opportunity to apply your understanding of sales flows and customer needs to shape the future of AI-driven ERP software.</div><div></div><div><br>
This is a full-time, on-site opportunity at our Alpharetta, GA office. You&rsquo;ll join an awesome team to support our growing customer base.</div><div></div><div><br>
Key Responsibilities:</div><ul><li>
Simulate sales order creation, returns processing, CRM setup, and service ticket flows</li><li>
Test how AI-generated steps hold up to real business scenarios like split shipments or credit memos</li><li>
Identify where software workflows could better align with customer expectations</li><li>
Contribute your voice to sprint cycles and product testing reviews</li><li>
Help design intuitive resources for frontline sales and service teams</li></ul><div></div><div><b><br>
About You</b></div><ul><li>
Industry background in <b>life sciences, cosmetics, nutraceuticals, pharmaceuticals, food &amp; beverage, household products, dietary supplements, or specialty chemicals</b></li><li>
Experience in order entry, CRM, fulfillment, or customer support</li><li>
Understands the full cycle from quote to cash, including escalations and service issues</li><li>
Communicates clearly and can break down operational pain points</li><li>
Motivated to grow into ERP consulting, customer success, or tech-focused roles</li><li>
Genuinely excited to work with AI, eager to learn about conversational and generative technologies, and open to partnering with our product team to shape the future of AI-driven ERP</li></ul><div></div><div><b><br>
What&rsquo;s in it for you?</b></div><div>
These roles are built for people looking to transition into technology by leveraging domain expertise&mdash;not technical backgrounds. You&rsquo;ll work directly with our AI and product teams, build foundational ERP knowledge, and have the opportunity to influence our product roadmap and how thousands of life-sciences companies adopt AI-driven ERP.</div><div></div><div><br>
This is a full-time, on-site opportunity at our Alpharetta, GA office. If you&rsquo;re ready to pivot your career and help shape the future of ERP software, apply now.</div><div></div><div><br>
Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.</div><div></div><div><b><br>
About Aptean</b></div><div></div><div><br>
At Aptean, our mission is to solve tomorrow&rsquo;s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean&rsquo; s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean&rsquo; s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. &ldquo;At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.&rdquo; &ndash;TVN Reddy</div><div></div><div><br>
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age.</div><div>
Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.</div></div></div></div>

System Validation Analyst, Sales & Customer Success

ServiceNow

<div><b>Company Description</b><p><br>
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.</p><b><br>
Job Description</b><p><b><br>
The Team</b></p><p>
The Customer Excellence Group at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment.</p><p><b>
The Role</b></p><p>
The Principal Technical Consultant, Integrations Specialist is the functional and technical expert of a customer engagement team &ndash; consulting with customers and configuring ServiceNow Integrations based on configuration best practices &ndash; all with the goal of accelerating and driving customer business outcomes. Integrations consultants design and implement integrations between ServiceNow and third-party software platforms, programs, and applications. They are expert problem solvers with extensive programming skills and abilities in multiple coding languages and frameworks. They also resolve errors, provide support, and develop procedures to navigate complex system overlaps. They will play a crucial role in delivering transformative integration architectures that support AI solutions on the platform.</p><p><b>
What you get to do in this role:</b></p><ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI&rsquo;s potential impact on the function or industry.</li><li>
Devising integration development plans and strategies while formulating architectures for systems integrations.</li><li>
Implement the latest ServiceNow AI offerings like Virtual Agent, NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence, Generative AI and other upcoming capabilities for various customers</li><li>
Developing solutions specific to user requirements gathered in workshops.</li><li>
Coordinating activities with other developers to ensure that integrations and platform functionality is designed to support the overall project.</li><li>
Ensuring that best practices in integration processes are followed by the organization.</li><li>
Act as an SME to solve complex user issues related to Integrations and AI solutions.</li><li>
Checking and correcting conflicts in data configurations and overlaps.</li><li>
Analyzing and improving current instance configuration and setup to ensure proper design to support future of customer.</li><li>
Identifying, debugging, and advising on system errors or architecture issues.</li></ul><p></p><b><br>
Qualifications</b><p><b><br>
To be successful in this role, we need someone who has:</b></p><ul><li><b>
Active Security Clearance Required</b></li><li>
At least 6years of configuration/development experience for complex, highly capable, integration technologies</li><li>
Demonstrated ability to influence and consult (providing options with pros, cons, and risks) in a complex and varied customer environment, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems</li><li>
Maintain at least 2 ServiceNow mainline CIS certifications</li><li>
Maintain ServiceNow Certified Application Developer (CAD) certification</li><li>
Act as a technical lead on any engagement</li><li>
Experience with architecting systems integrations and creating complex high level architecture diagrams</li><li>
Extensive experience with Integration Technologies (Web Services (REST/SOAP), middleware, LDAP, SSO, JDBC, Import Sets, Export Sets, IDR (instance data replication), Remote Tables, Remote Process, etc.) and working with SaaS technologies</li><li>
Understanding of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI.</li><li>
Experience with ServiceNow&rsquo;s Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued.</li><li>
Experience with development on the ServiceNow platform capabilities (Studio IDE, Mobile, Automated Test Framework, Delegated Development, Flow Designer, Source Control, APIs, and Integrations)</li><li>
Experience with data management, database design, and database concepts</li><li>
Knowledge and experience with technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies</li><li>
Connect chat, agent chat, and virtual agent configuration and design experience</li><li>
Encryption understanding and core design principals with customers (Platform, Edge, Database, Full Disk, etc)</li><li>
Understanding and/or development experience with MID Servers, Notify, Orchestration</li><li>
Strong Javascript skills with practical experience</li><li>
Experience with Self Hosted implementations and/or Domain Separation is a plus</li><li>
Experience with data management, database design, and database concepts</li><li>
Strong interpersonal skills, customer-centric attitude, and ability to operate within a culturally diverse environment</li><li>
Proven team builder with the ability to mentor and develop talent</li><li>
Analytical and problem-solving abilities</li><li>
A keen eye for detail and the ability to spot and fix errors in complex code</li><li>
Ability to perform tasks independently</li><li>
Good presentation and report-writing skills</li><li>
Up to 30% travel annually</li></ul><br>
<b>
Additional Information</b><p><b><br>
Work Personas</b></p><p>
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.</p><p><b>
Equal Opportunity Employer</b></p><p>
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.</p><p><b>
Accommodations</b></p><p>
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.</p><p><b>
Export Control Regulations</b></p><p>
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.</p><p>
From Fortune. &copy;2024 Fortune Media IP Limited. All rights reserved. Used under license.</p></div>

Senior Technical Consultant , Platform (Federal)

Microsoft

<div>
 Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure CXP team&rsquo;s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work.
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 <br/>
 Billions of users across the world rely on our products, and to meet this demand we design and implement world-class distributed systems. We are customer-obsessed problem-solvers. We orchestrate deep engagements in areas like incident management, support, and enablement. We analyze and amplify those customer voices, both within our own team, and across the Cloud + AI team, bringing the customer connection to the Quality vision for Azure. We innovate ways to scale what we learn across our customer base.  Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.
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 <br/>
 We are the Azure Reliability (AzRel) team; a multidisciplinary engineering organization dedicated to making Azure the safest and most reliable cloud. For Azure&rsquo;s most critical services and products, we apply a Site Reliability Engineering (SRE) approach. Our software engineers work closely with product teams to enhance availability, reliability, observability, and operability across our planet-scale systems.
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 We prioritize long-term platform improvements through engineering over repetitive manual tasks. Increasingly, we leverage AI to amplify our ability to scale reliability across Azure. Our teams contribute to product architecture, share knowledge and code, and focus on building reusable solutions that benefit multiple teams and services.
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 As the SRE discipline evolves, we continuously learn from industry peers and contribute to its advancement by innovating within our group and sharing our insights publicly. Our team brings diverse professional backgrounds, both traditional and non-traditional, and we&rsquo;re committed to growing diversity. We believe that an inclusive environment where everyone feels safe to contribute leads to better teams, better products, and a better workplace. We&rsquo;re not looking for people who know it all; we&rsquo;re looking for those eager to learn it all. If you thrive on collaboration, embrace challenges, and see mistakes as opportunities to grow, we&rsquo;d love to meet you.
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 <br/>
 We are looking for Software Engineers who will be responsible for improving the reliability of key Azure products.  Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide our customers with the world-class cloud services they need to succeed.
 <br/>
 <br/>
 Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
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 <br/>
 In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
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 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Contributes to defining system reliability goals through Service Level Objectives (SLOs) and enhancing production posture with targeted improvements in observability and operability (telemetry, alerting, incident/change management, safe deployment practices).
  </li>
  <li>
   Builds reusable automation and processes that help multiple teams meet their reliability goals. With guidance, influences product architecture and roadmaps to ensure customer-experienced reliability is a core design principle.
  </li>
  <li>
   Works directly on product code to achieve reliability outcomes. Leverages AI to proactively detect anomalies, predict incidents, and automate operational workflows - scaling reliability efforts across complex systems.
  </li>
  <li>
   With guidance, supports the design and development of large-scale distributed software services and solutions. Delivers &ldquo;best-in-class&rdquo; engineering by ensuring services are modular, secure, reliable, testable, diagnosable, observable, and reusable.
  </li>
  <li>
   Collaborates with internal and external partners to support team goals. Balances pragmatism with vision - driving continuous improvements in process and codebase. Builds automation to prevent or remediate service issues before they impact users.
  </li>
  <li>
   Applies cutting-edge AI tools and techniques to reduce operational toil and scale reliability engineering across complex systems.
  </li>
  <li>
   Gains a working understanding of Microsoft businesses and contributes to cohesive, end-to-end user experiences.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's Degree in Computer Science, or related technical discipline with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python,
  </li>
  <ul>
   <li>
    OR equivalent experience.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Other Requirements
  <br/>
  <br/>
 </strong>
 Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
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 <br/>
 <ul>
  <li>
   Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Familiarity with modern distributed software design patterns and cloud systems architecture, including microservices, containers, load balancing, queuing, caching.
  </li>
  <li>
   Experience coding in Python and/or C#, following SOLID principles and leveraging unit/integration testing frameworks.
  </li>
  <li>
   Experience deploying cloud-native solutions using Azure or similar cloud service provider technologies.
  </li>
  <li>
   Experience in building, shipping, and operating reliable solutions.
  </li>
  <li>
   Experience with automated infrastructure provisioning and configuration using IaC tools (eg., Bicep, Terraform).
  </li>
  <li>
   Experience applying prompt engineering to optimize LLM-based workflows for summarization, classification, and decision support scenarios.
  </li>
  <li>
   Experience leveraging Azure OpenAI or similar LLMs to build intelligent applications and/or integrated them into services.
   <br/>
   <br/>
  </li>
 </ul>
 Software Engineering IC2 - The typical base pay range for this role across the U.S. is USD $84,200 - $165,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $109,000 - $180,400 per year.
 <br/>
 <br/>
 Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
 <br/>
 <br/>
 Microsoft will accept applications for this role until September 10, 2025.
 <br/>
 <br/>
 #AZCXP #AzRelJobs
 <br/>
 <br/>
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
</div>


Software Engineer

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