aiops engineer

Booz Allen Hamilton

<div>AIOps Engineer Intern
The Opportunity: 
Imagine using artificial intelligence (AI) to improve critical IT operations for Air Power. As a DevOps engineer, you know how to create efficient and effective solutions so you can quickly deliver the best operational data. Booz Allen is the leading provider of AI services to the nation, and we&rsquo;re looking for a DevOps engineer with knowledge of AIOps, MLOps, model ops, and data ops to help develop tools and get them into the hands of those who need them most.
Ready to transform warfighter capability with AIOps?
Join us. The world can&rsquo;t wait.
You Have:<ul><li>
Experience with observability tools, operational analytics, or AI‑enabled monitoring solutions such as Splunk, Dynatrace, and custom agents</li><li>
Experience with CI/CD pipelines and MLOps tooling for model deployment and drift detection</li><li>
Knowledge of machine learning fundamentals and practical application to anomaly detection and prediction</li><li>
Ability to communicate technical findings clearly to cross‑functional stakeholders</li><li>
Ability to obtain a Secret clearance</li><li>
Scheduled to obtain a Bachelor&rsquo;s degree by Summer 2028</li></ul>
Nice If You Have:<ul><li>
Experience working with cloud‑native architectures such as AWS, Azure, and Kubernetes</li><li>
Experience with reference architecture frameworks from internal AIOps projects or RA/RI initiatives</li><li>
Experience creating automated runbooks or agent‑based operational insights</li></ul>
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen&rsquo;s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual&rsquo;s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $52,900.00 to $108,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen&rsquo;s total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model 
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.<ul><li>
Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.</li><li>
Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.</li><li>
Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.</li></ul>
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.</div>

AIOps Engineer Intern

<div>AI DevOps Engineer
The Opportunity: 
Imagine using artificial intelligence (AI) to improve critical IT operations for warfighting and intelligence clients. As a DevOps engineer, you know how to create efficient and effective solutions&mdash;so you can quickly deliver the best operational data. Booz Allen is the leading provider of AI services to the nation, and we&rsquo;re looking for a DevOps engineer with knowledge of AIOps, MLOps, ModelOps, and DataOps to develop tools&mdash;and get them into the hands of those on the frontlines who need them most.
On our team, you&rsquo;ll streamline IT operations to enhance platform productivity to improve intelligence utilization and dissemination. You&rsquo;ll automate operational AI workflows, creating, hosting, and updating cloud-based AI models to support mission-critical operations, working at the ground level to deliver solutions that matter. This is your opportunity to deepen your experience in AIOps and help solve our intel client's toughest problems.
Are you ready to transform our nation's intelligence community with AIOps?
Join us. The world can&rsquo;t wait.
You Have:<ul><li>
2+ years of experience in the development of tools and processes to drive DevOps or DevSecOps maturity by automating builds, testing, monitoring, and pushing releases across environments, including with Kubernetes, Docker, or Jenkins</li><li>
2+ years of experience with scripting languages, such as Python or Linux Shell Script</li><li>
Experience with artificial intelligence and machine learning frameworks for monitoring and optimization</li><li>
Experience with containerization and container orchestration platforms and tools</li><li>
Experience adding testing and security scans to pipelines</li><li>
Active TS/SCI clearance; willingness to take a polygraph exam</li><li>
Bachelor's degree</li></ul>
Nice If You Have:<ul><li>
Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform</li><li>
Experience with integrating AI systems architecture, AI platforms, or MLflow</li><li>
TS/SCI clearance with a polygraph</li><li>
ML, DevOps, or Solution Architecture Certification</li></ul>
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen&rsquo;s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual&rsquo;s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $62,000.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen&rsquo;s total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model 
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.<ul><li>
Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.</li><li>
Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.</li><li>
Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.</li></ul>
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.</div>

AI DevOps Engineer

<div>AI DevOps Engineer
The Opportunity: 
Imagine using artificial intelligence (AI) to improve critical IT operations for defense. As a DevOps engineer, you know how to create efficient and effective solutions so you can quickly deliver the best operational data. Booz Allen is the leading provider of AI services to the nation, and we&rsquo;re looking for a DevOps engineer with knowledge of AIOps, MLOps, model ops, and data ops to help develop tools and get them into the hands of those who need them most.
On our team, you&rsquo;ll help streamline IT operations to enhance platform productivity to improve and increase efficient use of systems and support agentic solutions. You&rsquo;ll automate operational workflows, enhance cross system efficiency, and increase data fidelity. This is your opportunity to continue to develop your experience in AIOps and help solve defense partners&rsquo; toughest problems.
Ready to transform defense capabilities with AIOps?
Join us. The world can&rsquo;t wait.
You Have:<ul><li>
2+ years of experience in the development of tools and processes to drive DevOps or DevSecOps maturity by automating builds, testing, monitoring, and pushing releases across environments</li><li>
2+ years of experience with scripting languages such as Python or Linux Shell Script</li><li>
2+ years of experience automating infrastructure provisioning with tools</li><li>
2+ years of experience troubleshooting, triaging, and resolving issues with CI/CD pipeline failures or slowness, built using Kubernetes, Docker, or Jenkins
</li><li>Experience with containerization and container orchestration platforms and tools</li><li>
Knowledge of AI and machine learning frameworks for monitoring and optimization</li><li>
Knowledge of agentic AI development practices</li><li>
Secret clearance</li><li>
Bachelor's degree</li></ul>
Nice If You Have:<ul><li>
2+ years of experience in the creation and improvement of continuous deployment tools built on Kubernetes</li><li>
Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform</li><li>
Experience adding testing and security scans to pipelines</li><li>
Knowledge of creating and improving continuous automation across multiple technical stacks</li><li>
Knowledge of triaging and resolving issues related to both open-source and commercial tools in public cloud environments</li><li>
ML, DevOps, or Solution Architecture Certification</li></ul> 
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen&rsquo;s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual&rsquo;s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $61,900.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen&rsquo;s total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model 
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.<ul><li>
Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.</li><li>
Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.</li><li>
Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.</li></ul>
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.</div>

Al-Nafi E-Learning Private Limited

Job Title : UI UX Engineer Department: UI/UXReporting To: Engineering Manager - Core ApplicationsEmployment Type: Full-Time/On-site / Karachi onlyApply now: hr@alnafi.edu.pkJob Summary :We are seeking a highly skilled and innovative UI/UX Designer to lead the design and optimization of AI-driven, customer-centric digital experiences across AlNafi&rsquo;s ecosystem. The ideal candidate will be responsible for creating intuitive, scalable, accessible, and data-driven user experiences, leveraging AI-powered tools, behavioral analytics, and AIOps frameworks.This role requires a strong focus on user engagement, conversion optimization, accessibility compliance, and continuous improvement.Key Responsibilities 1. UI/UX Design &amp; User Experience Optimization ● Design intuitive, user-centric interfaces for web and mobile platforms. ● Develop wireframes, prototypes, and high-fidelity UI designs using modern design tools. ● Ensure seamless and engaging user journeys aligned with customer needs. ● Maintain consistency in design systems and brand identity across all platforms.2. AI-Driven Personalization &amp; Experience Enhancement ● Implement AI-driven personalization to dynamically adapt UI based on user behavior. ● Utilize AI-powered heatmaps and analytics tools (e.g., Hotjar, FullStory) to optimize user flows. ● Integrate conversational UI (chatbots, voice UI) for enhanced user engagement. ● Collaborate with AIOps teams to enable real-time UI optimization.3. Data-Driven Design &amp; A/B Testing ● Conduct A/B testing and usability testing to optimize conversion rates. ● Analyze behavioral data to identify UX pain points and improvement opportunities. ● Use AI-based analytics tools for continuous UI/UX refinement. ● Work closely with DataOps and Marketing teams to align design with business goals.4. Accessibility &amp; Compliance ● Ensure designs comply with WCAG 2.1 accessibility standards. ● Incorporate inclusive design principles for global user accessibility. ● Align UI/UX practices with GDPR, HIPAA, and security compliance requirements. ● Conduct accessibility audits and implement improvements.5. Security &amp; Risk-Aware Design ● Design secure user flows incorporating MFA, biometric authentication, and Zero Trust principles. ● Collaborate with cybersecurity teams to ensure secure UI interactions. ● Integrate fraud detection UX patterns and role-based access controls.6. Collaboration &amp; Cross-Functional Integration ● Work closely with: ○ DevOps &amp; Frontend Engineering ○ Marketing Operations Center (MOC) ○ Growth &amp; SEO Teams ○ DataOps &amp; QAOps ○ Product &amp; Customer Support Teams ● Translate business requirements into impactful design solutions. ● Participate in agile workflows and product lifecycle processes.7. Automation &amp; AI Tool Utilization ● Leverage AI tools for: ○ Wireframing &amp; prototyping ○ Automated UI testing ○ UX writing and multilingual support ● Use tools such as: ○ Figma / Adobe XD (AI-enabled) ○ Optimizely / VWO (A/B testing) ○ AWS Personalize / Azure AI ● Automate repetitive design and testing workflows to improve efficiency. 8. Continuous Improvement &amp; Innovation ● Continuously monitor UI performance and user feedback. ● Conduct design reviews and innovation sessions. ● Stay updated with latest UI/UX trends, AI tools, and design systems. ● Contribute to long-term design strategy and roadmap execution. Required Qualifications ● Bachelor&rsquo;s degree in UI/UX Design, Computer Science, or related field. ● 2&ndash;5+ years of professional experience in UI/UX design. ● Strong portfolio demonstrating user-centered design solutions. ● Expertise in tools like Figma, Adobe XD, Sketch, or similar. ● Experience with AI-driven design tools and analytics platforms. ● Solid understanding of UX principles, usability, and interaction design. ● Familiarity with frontend technologies (HTML, CSS, JS) is a plus. Preferred Skills ● Experience with AI personalization engines (AWS, Azure AI). ● Knowledge of A/B testing frameworks and CRO strategies. ● Understanding of accessibility standards (WCAG 2.1). ● Exposure to cloud-based and scalable design systems. ● Familiarity with DevOps/AIOps environments.Key Performance Indicators (KPIs) ● Customer Engagement &amp; Retention Rate: 90%+ ● Conversion Rate Optimization (CRO): 25%+ improvement ● Page Load &amp; UX Performance: &lt; 2 seconds ● Accessibility Compliance Score: 100% (WCAG 2.1) ● Design Consistency Across Platforms: 100% ● Automated Testing Accuracy: 98%+Salary: As per qualification and experience.Benefits are probation: Fuel Card + Health Card + Employee Loans + 50% Discount on Al-Nafi Tracks + Performance-based bonuses + Performance-based increments + Annual increment + EOBI etc.Apply now &amp; send CV : hr@alnafi.edu.pkJob Type: Full-timeWork Location: In person

UI/UX Designer (AI-Driven Experience & Optimization)

Fission Labs

<div></div><div><div><div><div><div>Hyderabad</div><div>
7-10 Years</div></div><div><div>
Full Time</div></div><div><div><div><div> 
</div></div></div><div></div><div><div><div><div>
</div></div></div></div></div></div></div><div></div><div><div><h4 class="jobSectionHeader">Roles and Responsibilities</h4><div>
What are we looking for!
We are seeking an experienced Senior Infrastructure Mgmt. Engineer with expertise in Azure and AWS, coupled with a strong background in AI/ML deployments. The ideal candidate will have a proven track record in designing, implementing, and maintaining scalable and secure cloud infrastructure on Azure and AWS platforms. Experience with GCP is a plus. The primary responsibility will be to lead the DevOps initiatives and ensure compliance with industry standards and regulations.
Responsibilities
Linux Expertise:<ul><li>
Possess in-depth knowledge of Linux operating systems, including CentOS, Ubuntu, and Red Hat, with expertise in shell scripting, package management, and system administration.</li><li>
Configure and optimize Linux-based servers for performance, security, and resource utilization, including kernel tuning, file system management, and network configuration.</li></ul>
Cloud Expertise (AWS/Azure)<ul><li>
Demonstrate hands-on experience with a wide range of AWS and Azure services, including but not limited to EC2, S3, Lambda, RDS, Azure VMs, Azure Blob Storage, Azure Functions, etc.</li><li>
Architect cloud solutions leveraging best practices and services offered by AWS and Azure, optimizing for scalability, reliability, and cost-effectiveness.</li><li>
Implement and manage hybrid cloud environments, facilitating seamless integration and interoperability between AWS and Azure services.</li></ul>
Infrastructure as Code (IAC):<ul><li>
Develop and maintain Infrastructure as Code (IAC) templates using tools such as Terraform or AWS CloudFormation, defining infrastructure components as code for automated provisioning and configuration.</li><li>
Establish version control practices for IAC templates, ensuring traceability, auditability, and reproducibility of infrastructure changes.</li></ul>
AI/ML Infrastructure Mgmt:<ul><li>
Experience setting up cloud infrastructure stack, databases, service endpoints, GPU as well as CPU resource scaling, optimization etc.</li><li>
Should have worked AIOps/MLOP</li><li>
Should have worked on deploying AI/ML Apps using Docker and Kubernetes</li><li>
Should have worked on scaling, high availability and reliability tasks for AI application</li><li>
Should have worked on deploying and maintaining GPU clusters for AI/ML training and inferenc</li></ul></div></div></div><div><div><h4 class="jobSectionHeader">
Qualifications Required</h4><div><h5 class="jobSectionHeader">
Qualifications</h5><ul><li>
Bachelor&rsquo;s degree in Computer Science, Engineering, or related field</li></ul>
&zwj;
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Skills and Experience Required</h4><div>
Responsibilities<ul><li>
7+ years of experience in Infrastructure Mgmt. roles, with a focus on cloud platforms (Azure and AWS Preferred).</li><li>
Hands-on experience with operations (DevSecOps) principles and best practices.</li><li>
Proficiency in scripting languages such as Python, PowerShell, or Bash.</li><li>
Excellent communication and collaboration skills.</li><li>
Certifications such as AWS Solution Architect Associate, AWS Cloud Practitioner, Azure DevOps Engineer Expert, Azure Administrator</li><li>
Certified Kubernetes Administrator or relevant industry certifications are a plus.</li></ul>
&zwj;</div></div></div><div><div><h4 class="jobSectionHeader">
Why you'll love working with us:</h4><div><h5 class="jobSectionHeader">
You Would Enjoy</h5><ul><li>
Opportunity to work on impactful technical challenges with global reach.</li><li>
Vast opportunities for self-development, including online university access and knowledge sharing opportunities.</li><li>
Sponsored Tech Talks &amp; Hackathons to foster innovation and learning.</li><li>
Generous benefits packages including health insurance, retirement benefits, flexible work hours, and more.</li><li>
Supportive work environment with forums to explore passions beyond work.</li></ul>
This role presents a unique opportunity to contribute to the future of impactful business solutions while advancing your career in a collaborative and innovative environment.</div></div></div></div>

Senior Devops Engineer (With AI/ML)

<div>ECS is seeking an Operations Manager to work in our Washington, DC - Hybrid office. Please Note: This position is contingent upon contract award.

ECS is seeking an Operations Manager to lead and modernize the operational backbone of the SEC's IT environment &mdash; encompassing Data Center operations, the Network Operations Center (NOC), and Disaster Recovery (DR) capabilities. This is a critical leadership role: you will be responsible for the 24/7 reliability of the systems that the SEC depends on to fulfill its regulatory mission, while simultaneously driving these operations toward greater automation, intelligence, and resilience.

The SEC is not looking for someone who will simply manage shifts and keep the status quo running. The agency is investing in AI-driven operations (AIOps), automated incident response, predictive monitoring, and infrastructure automation &mdash; and your operations teams need to be at the center of this transformation. You will be expected to reduce manual operational toil, implement automated runbooks, introduce AI-powered event correlation and root cause analysis, and build a culture where your operators are engineers who build automation, not just watchers who respond to alerts.

You will manage and develop a multi-team operations staff, establish and enforce operational standards, and serve as the primary escalation point for critical infrastructure events. You will work closely with the System Architects, Network Architects, and Cloud Engineers to ensure that the operational model evolves in lockstep with the infrastructure modernization. Your success will be measured not just by uptime and SLA achievement, but by how much manual work you eliminate, how much faster your team resolves incidents, and how effectively you leverage AI and automation to improve the SEC's operational posture.

General Description of Benefits
Requirements:
<ul><li>10+ years of experience managing IT operations teams, including at least 5 years managing data center operations, NOC, or enterprise operations center teams</li>
<li>Demonstrated track record of transforming operations through automation &mdash; reducing manual toil, implementing automated runbooks, or introducing AIOps capabilities</li>
<li>Experience managing 24/7 multi-shift operations with direct responsibility for uptime SLAs and incident response in mission-critical environments</li>
<li>Strong technical foundation across data center infrastructure (servers, storage, networking, virtualization) and monitoring/observability platforms</li>
<li>Experience implementing or managing enterprise monitoring and event management platforms (ServiceNOW ITOM, Splunk ITSI, Dynatrace, SolarWinds, or equivalent)</li>
<li>Proven ability to measurably improve operational metrics &mdash; MTTR reduction, incident volume reduction, SLA improvement, or automation rate increase</li>
<li>Experience managing Disaster Recovery programs including DR testing, runbook maintenance, and failover coordination</li>
<li>Strong ITIL knowledge with practical experience in event, incident, problem, and change management processes</li>
<li>Experience managing and developing teams of 20+ operations personnel across multiple shifts</li>
<li>Active Secret clearance or ability to obtain; U.S. citizenship required</li>
<li>
Bachelor's degree in Information Technology, Computer Science, or related field. Equivalent combination of education and 12+ years of progressive IT operations management experience accepted.</li> 
</ul>
 
Req Benefits:
<div>https://ecstech.com/careers/benefits/&quot;&gt;https://ecstech.com/careers/benefits/</div></div>

Operations Manager

Etisalat

<div><div>AI Engineering &amp; Innovation Manager.Customer and Partner Management - (260000V2)</div><div>
Description<div></div> 
Job Purpose
To lead the AI Engineering &amp; Innovation function, with primary focus on AI Development, AI/ML Engineering, Generative AI, and Agentic AI solutions, supported by strong background in platform engineering and full-stack architecture. Responsible for delivering cutting-edge AI solutions, including AI Agents, Agentic Automation, OCR, Chatbots, Conversational AI, Speech-to-Text, Text-to-Speech, Voicebots, and local LLM deployments&mdash;while ensuring solutions are scalable, secure, production-ready, and aligned with enterprise architecture standards. The role drives end-to-end innovation, from lean experimentation and proof-of-concepts to enterprise-scale deployment, ensuring AI solutions are aligned with business strategy, customer experience goals, and market-leading practices.

Report To Position Name
Leadership &amp; Strategy Lead and manage a team of AI Development Engineers, AI/ML Engineers, AI Agent Engineers, and AI Support Engineers. Define AI Engineering and Innovation roadmap aligned with corporate digital transformation strategy. Evaluate emerging AI technologies (LLMs, local LLMs, RAG, AI agents, agent frameworks, vector databases, orchestration layers, and autonomous workflows) and introduce new capabilities. Drive adoption of AI to enhance customer care, CVM, digital channels, enterprise services, and internal efficiency. Establish standards for reusable AI components, agent design, governance, and scalable enterprise AI adoption. AI Development Oversee design and development of AI/ML models, Generative AI applications, reusable AI agents, and agentic workflows for OCR, NLP, Chatbots, Conversational AI, and automation use cases. Guide teams in model training, fine-tuning, prompt engineering, evaluation, deployment, and agent orchestration. Lead deployment and optimization of local / on-prem LLM models, including model serving, inference optimization, GPU utilization, and continuous tuning. Drive integration of speech-to-text, text-to-speech, voicebot, and voice persona capabilities into customer-facing and enterprise applications. Ensure compliance with data governance, model governance, ethical AI use, and responsible AI principles. Design modular, reusable, and scalable AI agents with governance controls and shared services. AI Platforms Engineering Provide architectural oversight leveraging strong platform engineering and full-stack development background(Java, Spring Boot, Node.js, Angular). Ensure robust solution architecture using microservices, containerization, Docker, Kubernetes / OpenShift, Amazon EKS orchestration, APIs, and CI/CD pipelines. Lead production deployment and go-live readiness with full focus on security controls, vulnerability management, secure coding practices, and infrastructure hardening. Integrate AI solutions with enterprise platforms, core systems, vector stores, tool layers, and backend services. Oversee performance, scalability, resilience, and production readiness of AI applications and services. Innovation, Proof-of-Concepts &amp; Productization Lead innovation lifecycle: identify opportunities, run lean experiments, build PoCs, validate impact, and scale successful use cases to production. Collaborate with business units to co-create AI-powered products, agentic workflows, and automation services. Drive rapid experimentation cycles with measurable business impact and customer value. Ensure accelerated time-to-value and time-to-market for AI solutions while maintaining quality and security. Operations &amp; AIOps Ensure operational readiness of deployed AI applications through AIOps, MLOps, and LLMOps monitoring and automation. Oversee incident resolution, model monitoring, change management, and continuous improvement. Maintain SLAs and service reliability for critical AI-enabled business applications. Ensure continuous security patching, vulnerability remediation, and model/runtime lifecycle management.<div> 
</div></div><div>
Qualifications<div></div> 
QUALIFICATIONS_ESSENTIAL
Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Engineering, AI, or related field 
QUALIFICATIONS_DESIRABLE
Innovation Drive adoption of next-gen AI architectures (Agentic orchestration, vector databases, RAG pipelines). Lead experimentation with new AI platforms and integration models. Skills &amp; Abilities Strong leadership, people management, and cross-functional collaboration. Excellent communication, presentation, and stakeholder engagement skills. Ability to manage multiple parallel projects and deliver under pressure. 

EXPERIENCE_ESSENTIAL
8+ years of experience in AI/ML engineering and software development. At least 3&ndash;5 years in a leadership/managerial role overseeing AI development teams 
EXPERIENCE_DESIRABLE
Strong knowledge of AI/ML technologies (Machine Learning, NLP, Generative AI, Agentic AI, Conversational AI, OCR, autonomous workflows). Proven experience in AI development, reusable agent design, and scalable AI solution engineering. Strong hands-on familiarity with cloud platforms and their AI portfolios, including AWS (Bedrock, SageMaker), Microsoft Azure AI services, and Google Cloud Vertex AI / GenAI services. Solid background in platform engineering, full-stack architecture, microservices, containerization, APIs, and orchestration platforms such as Docker, OpenShift, and EKS. Proven go-live deployment experience with strong focus on security, vulnerability management, and production hardening. Experience in deploying and managing local / on-prem LLM models and inference environments. Familiarity with speech technologies (speech-to-text, text-to-speech, voicebots, voice persona solutions). Deep understanding of cloud, DevOps, MLOps, LLMOps, governance, and observability tools. Strong knowledge of lean experimentation methodologies with impact-driven delivery. Knowledge of telecom, customer care, CVM, sales, and enterprise domains is a plus. 

CERTIFICATIONS_ESSENTIAL
N/A<div> 
</div></div><div>
Job: Manager</div><div>
Organization: Etisalat-Misr</div><div>
Job Posting: 06/May/2026, 6:51:31 AM</div></div>

AI Engineering & Innovation Manager.Customer and Partner Management

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AI Engineering & Innovation Manager.Customer and Partner Management