aircraft dispatcher

Breeze Airways™

<div>
 Working at Breeze Airways is an exciting endeavor and a serious commitment to bring &ldquo;The World&rsquo;s Nicest Airline&rdquo; to life. We work cross-functionally with truly awesome Team Members to deliver on our mission:
 <strong>
  <em>
   &ldquo;To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.&rdquo;
   <br/>
   <br/>
  </em>
 </strong>
 Breeze is hiring- join us!
 <br/>
 <br/>
 Our Dispatchers, who must hold a current FAA Certificate, will plan for the safe and efficient operation of each Breeze Airways flight. The Dispatcher authorizes, regulates, and controls commercial airline flights according to government and company regulations, taking into account aircraft performance and loading, enroute winds, storm and turbulence forecasts, airspace restrictions, and airport conditions. Dispatchers are responsible for several flights at a time and for providing the Dispatch Release for each flight.
 <br/>
 <br/>
 Here's what you'll do
 <br/>
 <br/>
 <ul>
  <li>
   Flight Planning and Release: Plan, authorize, and release all flights in compliance with regulations, company policies, and procedures to ensure safety and efficiency.
  </li>
  <li>
   Weather and Route Analysis: Analyze weather information, traffic, field conditions, and other factors to determine the safest and most economical flight routes.
  </li>
  <li>
   Fuel Management: Compute required fuel loads, considering aircraft type, flight distance, maintenance limitations, and weather conditions.
  </li>
  <li>
   Flight Monitoring: Monitor flight progress and collaborate with the Captain to manage the flight until arrival at the destination.
  </li>
  <li>
   Emergency Procedures: Communicate effectively and follow emergency procedures when necessary.
  </li>
  <li>
   Regulatory Compliance: Prepare and sign dispatch releases, ensuring legal authorization for flights according to government and company regulations.
  </li>
  <li>
   Continuous Improvement: Participate in recurrent training and operations familiarization to stay updated on aircraft systems, company policies, and Federal Air Regulations.
  </li>
  <li>
   Performance and Standards: Achieve performance measures and adhere to Breeze Aviation Group values of Safety, Kindness, Integrity, Ingenuity, and Excellence.
  </li>
  <li>
   Other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 Here's what you'll need to be successful
 <br/>
 <br/>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma, equivalent education attainment, or equivalent experience.
  </li>
  <li>
   FAA Aircraft Dispatcher Certificate.
  </li>
  <li>
   6+ months as an Aircraft Dispatcher (combination of education and experience will be considered).
  </li>
  <li>
   Must be at least twenty-three (23) years of age.
  </li>
  <li>
   Be willing to relocate to Breeze Headquarters in Salt Lake City, Utah.
  </li>
  <li>
   Have a stable employment history.
  </li>
  <li>
   Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
  </li>
  <li>
   Must have a valid passport.
   <br/>
   <br/>
  </li>
 </ul>
 Skills/Talents
 <br/>
 <br/>
 <ul>
  <li>
   Ability to maintain a poised demeanor while working in a fast-paced environment
  </li>
  <li>
   Experience engaging all people and all types of personalities and agendas
  </li>
  <li>
   Ability to establish credibility and to be decisive
  </li>
  <li>
   Ability to communicate clearly, concisely, logically, and coherently at various levels within the organization, both written and verbal
  </li>
  <li>
   Results-oriented with the ability to balance other priorities
  </li>
  <li>
   Strong analytical and reasoning abilities
  </li>
  <li>
   Excellent time management skills
  </li>
  <li>
   Models and promotes Breeze&rsquo;s values of Safety, Kindness, Integrity, Ingenuity, Excellence
  </li>
  <li>
   Responsible for adhering to all applicable laws, regulations and company policies and procedures
  </li>
  <li>
   Regular attendance and punctuality
  </li>
  <li>
   Potential need to work flexible hours and be available to respond on short notice
  </li>
  <li>
   Proficient in Microsoft Office Suite
   <br/>
   <br/>
  </li>
 </ul>
 Perks of the Job
 <br/>
 <br/>
 <ul>
  <li>
   Health, Vision and Dental
  </li>
  <li>
   Health Savings Account with Breeze Employee Match
  </li>
  <li>
   401K with Breeze Employee Match
  </li>
  <li>
   PTO
  </li>
  <li>
   Travel on Breeze and other Airlines too!
   <br/>
   <br/>
  </li>
 </ul>
 Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 <br/>
 <br/>
 Breeze Airways will never request your Social Security Number, Driver&rsquo;s License or Date of Birth on our job postings. Job Postings requesting any or all of this information should be regarded as a scam. To ensure you are applying to an actual Breeze Airways posting, please apply online at www.flybreeze.com then click &ldquo;Careers&rdquo; at the bottom of the page.
</div>


Dispatcher

Breeze Airways

<div><div><p>Working at Breeze Airways is an exciting endeavor and a serious commitment to bring &quot;The World's Nicest Airline&quot; to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: <b><i>&quot;To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.&quot;</i></b></p></div><h1 class="jobSectionHeader"><b>
Breeze is hiring- join us!</b></h1>
<p>
Our Dispatchers, who must hold a current FAA Certificate, will plan for the safe and efficient operation of each Breeze Airways flight. The Dispatcher authorizes, regulates, and controls commercial airline flights according to government and company regulations, taking into account aircraft performance and loading, enroute winds, storm and turbulence forecasts, airspace restrictions, and airport conditions. Dispatchers are responsible for several flights at a time and for providing the Dispatch Release for each flight.</p>
<h2 class="jobSectionHeader"><b>
Here's what you'll do</b></h2>
<ul><li><b>Flight Planning and Release</b>: Plan, authorize, and release all flights in compliance with regulations, company policies, and procedures to ensure safety and efficiency.</li>
<li><b>Weather and Route Analysis</b>: Analyze weather information, traffic, field conditions, and other factors to determine the safest and most economical flight routes.</li>
<li><b>Fuel Management</b>: Compute required fuel loads, considering aircraft type, flight distance, maintenance limitations, and weather conditions.</li>
<li><b>Flight Monitoring</b>: Monitor flight progress and collaborate with the Captain to manage the flight until arrival at the destination.</li>
<li><b>Emergency Procedures</b>: Communicate effectively and follow emergency procedures when necessary.</li>
<li><b>Regulatory Compliance</b>: Prepare and sign dispatch releases, ensuring legal authorization for flights according to government and company regulations.</li>
<li><b>Continuous Improvement</b>: Participate in recurrent training and operations familiarization to stay updated on aircraft systems, company policies, and Federal Air Regulations.</li>
<li><b>Performance and Standards</b>: Achieve performance measures and adhere to Breeze Aviation Group values of Safety, Kindness, Integrity, Ingenuity, and Excellence.</li>
<li>Other duties as assigned.</li>
</ul><h2 class="jobSectionHeader"><b>Here's what you'll need to be successful</b></h2>
<h3 class="jobSectionHeader"><b>Minimum Qualifications</b></h3>
<ul><li>High school diploma, equivalent education attainment, or equivalent experience.</li>
<li>FAA Aircraft Dispatcher Certificate.</li>
<li>6+ months as an Aircraft Dispatcher (combination of education and experience will be considered).</li>
<li>Must be at least twenty-three (23) years of age.</li>
<li>Be willing to relocate to Breeze Headquarters in Salt Lake City, Utah.</li>
<li>Have a stable employment history.</li>
<li>Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.</li>
<li>Must have a valid passport.</li>
</ul><h3 class="jobSectionHeader"><b>Skills/Talents</b></h3>
<ul><li>Ability to maintain a poised demeanor while working in a fast-paced environment</li>
<li>Experience engaging all people and all types of personalities and agendas</li>
<li>Ability to establish credibility and to be decisive</li>
<li>Ability to communicate clearly, concisely, logically, and coherently at various levels within the organization, both written and verbal</li>
<li>Results-oriented with the ability to balance other priorities</li>
<li>Strong analytical and reasoning abilities</li>
<li>Excellent time management skills</li>
<li>Models and promotes Breeze's values of Safety, Kindness, Integrity, Ingenuity, Excellence</li>
<li>Responsible for adhering to all applicable laws, regulations and company policies and procedures</li>
<li>Regular attendance and punctuality</li>
<li>Potential need to work flexible hours and be available to respond on short notice</li>
<li>Proficient in Microsoft Office Suite</li>
</ul><h2 class="jobSectionHeader"><b>Perks of the Job</b></h2>
<ul><li>Health, Vision and Dental</li>
<li>Health Savings Account with Breeze Employee Match</li>
<li>401K with Breeze Employee Match</li>
<li>PTO</li>
<li>Travel on Breeze and other Airlines too!</li>
</ul><div><p>
Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</p>
<p>
Breeze Airways will never request your Social Security Number, Driver's License or Date of Birth on our job postings. Job Postings requesting any or all of this information should be regarded as a scam. To ensure you are applying to an actual Breeze Airways posting, please apply online at www.flybreeze.com then click &quot;Careers&quot; at the bottom of the page.</p></div></div>

Western Global Airlines

<div><div><b>Flight Follower</b></div>
<div></div><div>Want to join <b>The World's Fastest Growing Cargo Airline? </b>Then look no further....</div>
<div></div><div>Do you have your <b>FAA Aircraft Dispatchers certification</b>? Ready to join our growing team of qualified Flight Followers? We are looking Flight Followers to dispatch MD11s and B747s around the globe and around the clock.</div>
<div></div><div><b>Essential Duties:</b></div>
<ul><li>Update and maintain flight schedule database</li>
<li>Monitors each flight with respect to the following:
<ul><li>Departure of the flight from the place or origin and arrival at the place or destination, including intermediate stops and any diversions from the intended flight and/or route to be flown.</li>
<li>Maintenance and mechanical delays encountered at places of origin, destination, and intermediate stops.</li>
<li>Any known conditions that may adversely affect the safety of flight.</li>
</ul></li><li>Responsible for ensuring that the required data, as defined in WGA&rsquo;s approved/accepted manuals, is prepared and provided to crewmembers prior to departure. This includes, but is not limited to, the required weather reports, NOTAMS, weight and balance, airport analysis, etc.</li>
<li>Responsible, in conjunction with the Pilot in Command, for the preparation and issuance of the flight release in accordance with WGA&rsquo;s approved/accepted, as applicable, procedures under 14 CFR Part 121.</li>
<li>Monitor the progress of the flight, weather conditions, destination and alternate airport status and ascertain when deviations from planned flight are necessary. If a deviation is required, initiate contact with aircraft.</li>
<li>Ensures flight crewmembers are briefed on the status of the aircraft with regards to mechanical discrepancies/irregularities, MEL/CDL deferrals, and any other items that may affect the intended flight prior to the release of the flight and during all flight operations.</li>
<li>Reports and records all irregularities encountered that involve mechanical, operational, safety, or emergency situations that could affect the intended flight.</li>
</ul>
<div></div><div><b>Education/Experience/Skills:</b></div>
<ul><li>Familiarity with dispatching and call-routing software, global positioning system, database, and aviation ground support software; knowledge of meteorology, aircraft navigation, instrumentation systems, landing/takeoff and emergency procedures, and FAA regulations and laws.</li>
<li>Must have a working knowledge of all applicable regulatory requirements.</li>
<li>1-3 years previous Flight Follower experience; Part 121 preferred.</li>
<li><b>FAA Aircraft Dispatcher License Required.</b></li>
<li>Flight Follower or Flight Dispatch: Part 121 preferred but not required.</li>
<li>Must read, write, and speak English fluently.</li>
<li>Must be 23 years of age and be able to work in the United States.</li>
<li>Must be able to work rotating 12-hour shifts; including days, nights, weekends, and holidays.</li>
<li>Outstanding communication and analytical skills</li>
<li>Knowledge of Microsoft Office.</li>
</ul><div>If you are looking for a fascinating, challenging and meaningful career in the airline industry, we encourage you to contact us. We take pride in finding and hiring the best people and providing them with opportunities to grow and excel.</div>
<div></div><div><b><i>Drug Free/EOE</i></b></div></div>

Flight Follower

zTrip

<div><h5 class="jobSectionHeader"><b>Operations &amp; Fleet Dispatcher</b></h5>
<p>
zTrip &mdash; North America&rsquo;s largest taxi transportation provider &mdash; is seeking an Operations &amp; Fleet Dispatcher to ensure smooth and efficient daily operations. In this position, you&rsquo;ll oversee real‑time fleet activity, assign and optimize driver routes, and act as a central link between drivers and the operations team.</p>
<h3 class="jobSectionHeader"><b>
What You&rsquo;ll Do as an Operations &amp; Fleet Dispatcher:</b></h3>
<ul><li>Coordinate and route drivers according to demand, scheduling, and availability</li>
<li>Track active trips and quickly address any service or logistical issues</li>
<li>Relay route updates and operational instructions to drivers</li>
<li>Keep accurate, up‑to‑date dispatch and routing records</li>
<li>Collaborate closely with operations and customer service teams to maintain quality and efficiency</li>
</ul><h3 class="jobSectionHeader"><b>What You&rsquo;ll Bring as an Operations &amp; Fleet Dispatcher:</b></h3>
<ul><li>Experience in dispatching, routing, logistics, or fleet operations (preferred)</li>
<li>Excellent communication, organization, and multitasking abilities</li>
<li>Composure and problem-solving skills in a fast‑paced environment</li>
<li>Familiarity with dispatch or fleet management software (a plus)</li>
<li>A valid driver&rsquo;s license</li>
</ul><h3 class="jobSectionHeader"><b>What We Offer as an Operations &amp; Fleet Dispatcher:</b></h3>
<ul><li>Competitive compensation</li>
<li>Comprehensive medical, dental, vision, and life insurance</li>
<li>Paid time off and paid holidays</li>
<li>401(k) plan with company match</li>
<li>Career growth and advancement opportunities</li>
</ul>
<p>Join zTrip and help keep our drivers &mdash; and our cities &mdash; moving forward.</p></div>

Operations & Fleet Dispatcher

<div><p><b>Operations &amp; Fleet Dispatcher</b></p>
<p>
zTrip &mdash; North America&rsquo;s largest taxi transportation provider &mdash; is seeking an Operations &amp; Fleet Dispatcher to ensure smooth and efficient daily operations. In this position, you&rsquo;ll oversee real‑time fleet activity, assign and optimize driver routes, and act as a central link between drivers and the operations team.</p>
<h3 class="jobSectionHeader"><b>
What You&rsquo;ll Do as an Operations &amp; Fleet Dispatcher:</b></h3>
<ul><li>Coordinate and route drivers according to demand, scheduling, and availability</li>
<li>Track active trips and quickly address any service or logistical issues</li>
<li>Relay route updates and operational instructions to drivers</li>
<li>Keep accurate, up‑to‑date dispatch and routing records</li>
<li>Collaborate closely with operations and customer service teams to maintain quality and efficiency</li>
</ul><h3 class="jobSectionHeader"><b>What You&rsquo;ll Bring as an Operations &amp; Fleet Dispatcher:</b></h3>
<ul><li>Experience in dispatching, routing, logistics, or fleet operations (preferred)</li>
<li>Excellent communication, organization, and multitasking abilities</li>
<li>Composure and problem-solving skills in a fast‑paced environment</li>
<li>Familiarity with dispatch or fleet management software (a plus)</li>
<li>A valid driver&rsquo;s license</li>
</ul><h3 class="jobSectionHeader"><b>What We Offer as an Operations &amp; Fleet Dispatcher:</b></h3>
<ul><li>Competitive compensation</li>
<li>Comprehensive medical, dental, vision, and life insurance</li>
<li>Paid time off and paid holidays</li>
<li>401(k) plan with company match</li>
<li>Career growth and advancement opportunities</li>
</ul>
<p>Join zTrip and help keep our drivers &mdash; and our cities &mdash; moving forward.</p></div>

Operations and Fleet Dispatcher

<div>
 zTrip ? North America?s largest taxi transportation provider ? is seeking an Operations &amp; Fleet Dispatcher to ensure smooth and efficient daily operations. In this position, you?ll oversee real?time fleet activity, assign and optimize driver routes, and act as a central link between drivers and the operations team.
 <br/>
 <br/>
 What You?ll Do as an Operations &amp; Fleet Dispatcher:
 <br/>
 <br/>
 <ul>
  <li>
   Coordinate and route drivers according to demand, scheduling, and availability
  </li>
  <li>
   Track active trips and quickly address any service or logistical issues
  </li>
  <li>
   Relay route updates and operational instructions to drivers
  </li>
  <li>
   Keep accurate, up?to?date dispatch and routing records
  </li>
  <li>
   Collaborate closely with operations and customer service teams to maintain quality and efficiency
   <br/>
   <br/>
  </li>
 </ul>
 What You?ll Bring as an Operations &amp; Fleet Dispatcher:
 <br/>
 <br/>
 <ul>
  <li>
   Experience in dispatching, routing, logistics, or fleet operations (preferred)
  </li>
  <li>
   Excellent communication, organization, and multitasking abilities
  </li>
  <li>
   Composure and problem-solving skills in a fast?paced environment
  </li>
  <li>
   Familiarity with dispatch or fleet management software (a plus)
  </li>
  <li>
   A valid driver?s license
   <br/>
   <br/>
  </li>
 </ul>
 What We Offer as an Operations &amp; Fleet Dispatcher:
 <br/>
 <br/>
 <ul>
  <li>
   Competitive compensation
  </li>
  <li>
   Comprehensive medical, dental, vision, and life insurance
  </li>
  <li>
   Paid time off and paid holidays
  </li>
  <li>
   401(k) plan with company match
  </li>
  <li>
   Career growth and advancement opportunities
   <br/>
   <br/>
  </li>
 </ul>
 Join zTrip and help keep our drivers ? and our cities ? moving forward.
</div>


City of Manchester, NH

<div><p><b>AIRPORT OPERATIONS DISPATCHER - 3035</b></p>
<p><b>GRADE - 106</b></p>
<p><b>PAY RANGE - $22.41 - $31.95/hr - plus a comprehensive benefits package</b></p>
<p><b>GENERAL STATEMENT OF DUTIES:</b></p>
<p>Serves as centralized communications agent involving Airport and tenant operations, public safety, emergency response, and public information; performs directly related work as required.</p>
<p><b>DISTINGUISHING FEATURES OF THE CLASS:</b></p>
<p>The principal function of an employee in this class is to maintain a contact point for airport public safety, emergency response and airport personnel and to receive information and dispatch accordingly; to provide accurate information to appropriate administration, operations, law enforcement, and emergency response personnel; and to provide information and assistance to the public. The work is performed under the supervision and direction of the Airport Operations Superintendent or an assigned supervisor. Considerable leeway is granted for the exercise of independent judgment and initiative. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with members of the public, airport and airline personnel, public safety personnel, mutual aid departments (fire and law enforcement), vendors, contractors, and others. The principal duties of this class are performed in a central communications/operations center requiring constant attention to several communications sources, CCTV, security, and alarm systems, at any given time, while addressing inquiries from the general public.</p>
<p><b>EXAMPLES OF ESSENTIAL WORK:</b></p>
<ul><li>Processes requests for emergency assistance from 911, air traffic emergency phone, conventional telephone lines, radio frequencies, and emergency call boxes:</li>
<li>Monitors CCTV and reports suspicious activity;</li>
<li>Monitors panic alarms from garage/airport administration/security checkpoints and dispatches appropriate personnel;</li>
<li>Monitor Airport Emergency Crash Phone System Status. Quickly interpret and record information given by the Air Traffic Control Tower or MHT Airport Fire Department about impending aircraft emergencies and make radio and phone notifications to all responding units or agencies;</li>
<li>Initiates alert tones for emergency operations;</li>
<li>Alerts airport management of emergency activities;</li>
<li>Alerts airport management and tenants of emergency activities and weather, related situations:</li>
<li>Evaluate, prioritize, and route emergency and non-emergency calls to appropriate personnel to provide pertinent information at all times;</li>
<li>Requests and transmits information from other City departments or outside agencies as needed by Law Enforcement, Fire and Airport personnel;</li>
<li>Receives and directs trouble reports from tenants and employees to the appropriate department. Provides receipt and final resolution;</li>
<li>Receives and directs tenant and public comments;</li>
<li>Receives and logs emergency information using computer aided dispatch (CAD) in multiple locations and maintains information for units who responded to incidents for their report writing purposes;</li>
<li>Provides information gathered from investigating data and media from several Departmental and intra-Departments sources for follow-up by airport management;</li>
<li>Receives call out information from airport employees and notifies the appropriate supervisor;</li>
<li>Monitors weather and alerts proper personnel of any incoming emergency situation, including tornadoes, snow conditions, electrical storms, floods and related;</li>
<li>Receives tenant requests for snow removal;</li>
<li>Monitors security alarms and dispatches airport law enforcement;</li>
<li>Monitors fire alarm system and dispatches airport fire;</li>
<li>Maintains a current map of airport layout and surrounding areas and is responsible for memorizing changes;</li>
<li>Dispatches appropriate personnel to security gates for vehicle inspections;</li>
<li>Receives complaints, questions, comments and inquiries from the public, and provides information or refers callers to the appropriate party;</li>
<li>Responds to citizens questions and comments in a courteous and timely manner;</li>
<li>Provides direction and assistance to the public, including communications with local agencies, and handles emergency situations dealing with emotional, injured, victimized and irate persons;</li>
<li>Provides information to tenants and visitors;</li>
<li>Directs customer and news media questions about specific airport or airline operations to the appropriate airline or airport representative;</li>
<li>Runs license/registration checks;</li>
<li>Runs name checks against security files;</li>
<li>Supports security functions including performing background checks, finger printing, issuing temporary badges, badge renewals, receiving and removing access from terminated/expired badges and issuance of AOA driver permits;
</li><li>Conducts weekly pager tests and maintains Airport Personnel Telecommunication Paging System for emergency notifications;</li>
<li>Use security system to check validity of security badges, and provide other data and pertinent information to requesting personnel;</li>
<li>Answers courtesy phone during non-business hours;</li>
<li>Acts as a repository for lost and found items;</li>
<li>Performs airport paging;</li>
<li>Performs parking validation;</li>
<li>Maintains a vehicle tow log;</li>
<li>Reviews and maintains C*Cure Security System configurations, assets and monitors security alarms;
</li><li>Monitors access control systems;</li>
<li>Communicates with and makes notifications to outside agencies as necessary, including, Federal, State, local, and other city departments;
</li><li>Prepares correspondence, reports, lists and other documents on computer; Maintains copies of Notice to Airmen (NOTAM) and Airfield Advisory reports received from Airport Operations to distribute, if necessary, to airline flight crews, airline operations and airport tenants;
</li><li>Operates radio consoles, telephones, facsimile machines, switchboards, computer and other related systems and equipment;</li>
<li>Completes and maintains reports and records;</li>
<li>Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems;</li>
<li>Communicates and coordinates regularly with appropriate others to ensure and maximize the effectiveness and efficiency of interdepartmental operations and activities;</li>
<li>Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices and new developments in assigned work areas;</li>
<li>Provides guidance and demonstrations to new employees in similar positions;</li>
<li>Keeps supervisors informed of work progress, issues, and potential solutions;</li>
<li>Attends meetings and training to stay current on relevant practices and developments;</li>
<li>Responds to citizen inquiries courteously and promptly;</li>
<li>Coordinates regularly with others to enhance interdepartmental efficiency; and</li>
<li>Performs additional duties as required by the classification.</li>
</ul>
<p><b>REQUIRED KNOWLEDGE SKILLS AND ABILITIES:</b></p>
<ul><li>Substantial knowledge of current practices and procedures involved in customer service delivery;</li>
<li>Substantial knowledge of modern office procedures, practices and equipment;</li>
<li>Substantial knowledge of modern office filing systems and procedures;</li>
<li>Ability to deal with airport tenants and the public in a courteous and efficient manner;</li>
<li>Ability to deal with a wide range of persons including situations in which individuals may be upset over issues involved with airline, travel, and security activities and policies;</li>
<li>Ability to communicate effectively with others both orally and in writing, using both technical and non-technical language;</li>
<li>Ability to understand and follow oral and/or written policies, procedures and instructions;</li>
<li>Ability to prepare and present accurate and reliable reports;</li>
<li>Ability to operate a personal computer using standard or customized software applications appropriate to assigned tasks;</li>
<li>Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions;</li>
<li>Ability to perform a wide variety of duties with accuracy and speed under the pressure of time sensitive deadlines and during emergency situations;</li>
<li>Ability and willingness to learn quickly and put to use new skills and knowledge brought about by rapidly changing information and/or technology;</li>
<li>Integrity, ingenuity and inventiveness in the performance of assigned tasks.
</li></ul><p><b>ACCEPTABLE EXPERIENCE AND TRAINING:</b></p>
<ul><li>Graduation from High School or possession of a GED; and</li>
<li>Zero to two years of experience in a related field, e.g., Law Enforcement/Emergency Services Dispatcher, Communications, Airport/Airline operations; or</li>
<li>Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.</li>
</ul>
<p><b>REQUIRED SPECIAL QUALIFICATIONS:</b></p>
<ul><li>On call status;</li>
<li>Pass a criminal background check and receive an airport I.D. badge</li>
<li>Certification as a Public Safety Dispatcher, and/or equivalent certifications as may be required, must be obtained within one year of hire.</li>
<li>Maintain Department of Homeland Security (DHS)/Transportation Security Administration (TSA) Trusted Agent Status for Airport Security Vital Information Records.</li>
<li>Successfully complete and maintain training to effectively serve as temporary Airport Security Specialist when needed.</li>
</ul>
<p><b>ESSENTIAL PHYSICAL ABILITIES:</b></p>
<ul><li>Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively in emergency situations with an attention to time constraints;</li>
<li>Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to operate and monitor a computerized communications system;</li>
<li>Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to operate a keyboard, several phone lines and other communications equipment;</li>
<li>Sufficient strength and endurance, with or without reasonable accommodation to lift and carry, through a full range of motion, up to 20 pounds occasionally, 10 pounds frequently and 5 pounds consistently;</li>
<li>Sufficient personal mobility and physical reflexes, which permits the employee to operate in a general office and communications center environment.</li></ul></div>

AIRPORT OPERATIONS DISPATCHER - AVIATION

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Operations and Fleet Dispatcher

Operations & Fleet Dispatcher

AIRPORT OPERATIONS DISPATCHER - AVIATION