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application manager

MAFI for Agricultural Produce Industries

<div>
 
 The Application Manager is responsible for overseeing the implementation, configuration, and optimization of the Enterprise Resource Planning (ERP) system in the company. The role ensures that the ERP system aligns with the operational, financial, commercial and strategic objectives, driving efficiency, compliance, and business growth while enabling the company to meet its sustainability and market expansion goals.
 
 
 
 
 
 
 Accountability &amp; Responsibility
 
 
 
 
 
 
 
 Scope of Accountability
 
 
 <ul>
 <li>
 
 Manage, optimize, and scale the ERP system across all departments to ensure alignment with organizational goals and operational efficiency.
 
 </li>
 <li>
 
 Deliver a fully functional and efficient ERP system tailored to the needs of the agri-food industry, ensuring seamless operations and real-time data availability.
 
 </li>
 </ul>
 
 
 
 
 
 Main Tasks
 
 
 
 Duties include, but are not limited to the following:
 
 
 
 
 <ul>
 <li>
 Manage the overall operation and effectiveness of the ERP system to ensure it meets the business needs.
 </li>
 <li>
 Configure and customize the ERP software to support business key processes ensuring that the system aligns with organizational needs and enhances operational efficiency.
 </li>
 <li>
 Monitor ERP system performance, identifying and addressing any technical issues promptly.
 </li>
 <li>
 Ensure that ERP system capabilities align with the company&rsquo;s sustainability goals, export strategies, and product diversification.
 </li>
 <li>
 Lead the implementation of ERP solutions for new processes, locations, or products, ensuring seamless integration.
 </li>
 <li>
 Plan, manage, and execute ERP system upgrades and enhancements in coordination with the ERP Administrator.
 </li>
 <li>
 Ensure data accuracy and consistency within the ERP system by defining data governance policies and monitoring adherence.
 </li>
 <li>
 Provide timely support, training, and solutions to internal stakeholders, ensuring high levels of user adoption and satisfaction.
 </li>
 <li>
 Work closely with operations, finance, human resources, supply chain, commercial, and quality assurance teams to align the ERP system with departmental goals.
 </li>
 <li>
 Develop and oversee the creation and distribution of Business Intelligence (BI) reports, ensuring they provide actionable insights to support data-driven decision-making across the organization.
 </li>
 <li>
 Identify and address ERP challenges by analyzing issues and implementing effective solutions to ensure smooth functionality and ongoing improvement.
 </li>
 <li>
 Manage the budget to ensure efficient resource allocation for ERP maintenance, upgrades, training, and implementation.
 </li>
 <li>
 Lead and mentor a team of ERP specialist and administrator, fostering a culture of continuous improvement.
 </li>
 <li>
 Report directly to the IT&amp;S Director, providing updates on ERP system performance, project progress, and alignment with organizational technology and strategy goals.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators
 
 
 
 
 
 <ul>
 <li>
 ERP System Uptime and Availability: Measure the percentage of time the ERP system is fully operational and accessible to users without unplanned downtime.
 </li>
 <li>
 Data Accuracy and Integrity: Track the percentage of accurate and consistent data entries within the ERP system.
 </li>
 <li>
 User Adoption Rate: Evaluate the percentage of employees actively using the ERP system as intended after implementation or upgrades.
 </li>
 <li>
 Project Completion Timeliness: Assess the percentage of ERP-related projects completed within the planned timeline.
 </li>
 </ul>
 
 
 
 
 
 Required Profile
 
 
 
 
 
 
 
 Education
 
 
 
 
 
 
 Bachelor&rsquo;s degree in Information Systems, Computer Science, Business Administration, or a related field.
 
 
 Certifications in ERP systems such as SAP, Oracle, or Microsoft Dynamics are highly desirable.
 
 
 
 
 
 
 Experience
 
 
 
 
 
 
 7+ years of experience in managing ERP Systems, of which 3 years in a managerial role. Experience in manufacturing environment is a must.
 
 
 
 
 
 
 Languages
 
 
 <ul>
 <li>
 Proficient in English
 </li>
 <li>
 Proficient in Arabic
 </li>
 </ul>
 
 
 
 
 
 Other Requirements
 
 
 <ul>
 <li>
 Primarily works in an office setting.
 </li>
 <li>
 Occasional travel may be required.
 </li>
 </ul>
 
 
</div>

Application Manager

Hassan Allam Holding

<div>
 
 Hassan Allam Holding is one of the largest corporations in Egypt and the MENA region. We offer premium services and solutions across engineering and construction, as well as investment and development. With a track record spanning 90 years, we&rsquo;re known for our diverse and extensive list of operations.
 
 
 Founded in 1936, our Group is now a fully integrated organization made of 18 different subsidiaries and 50,000 employees. Today, we&rsquo;re known as a leading global engineering and investment group with a reputation for excellence, reliability and innovation. As a result, we are regularly contracted to execute especially large, challenging or niche projects all around the world.
 
 
 
 📌 Who We&rsquo;re Looking For:
 
 
 
 Innovators. Leaders. Problem-solvers. Whether you're an engineer, project manager, sustainability expert, analyst, or administrative professional &mdash; if you believe in pushing boundaries and building what matters, we want to hear from you.
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 A dynamic and inclusive workplace built on collaboration, integrity, and excellence
 </li>
 <li>
 Exposure to impactful mega-projects shaping Egypt and the region
 </li>
 <li>
 Opportunities for professional development and career growth
 </li>
 <li>
 A legacy-driven culture that values long-term vision and sustainability
 </li>
 </ul>
 
 
 🌍 Your Next Role Could Start Here.
 
 
 
 If you don&rsquo;t see a specific job opening that matches your background, don&rsquo;t let that stop you. We&rsquo;re constantly growing, and the next opportunity might be right around the corner.
 
 
 
 📨 Submit your CV today
 
 and tell us how you can make a difference at Hassan Allam Holding.
 
</div>

General Applications

Majid Al Futtaim

<div>
 BUSINESS INTRODUCTION
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in always making Great Moments for Everyone, Every day
 
 Store Manager | MAF Retail | Supeco Stores
 
 The Store Manager &ndash; Supermarket is responsible for ensuring a seamless delivery of service within the assigned supermarket, as well as driving the supermarket&rsquo;s operations to ensure maximum sales, maximum profitability, optimum stock management, increase in customer satisfaction and continued business growth. The role holder is also responsible for overseeing and implementing action plans for improvement.
 
 
 Role Details &ndash; Key Responsibilities and Accountabilities:
 
 &bull;	Ensure implementation of MAF Retail&rsquo;s supermarket plans in line with the supermarket strategies and procedures in collaboration with the Head Office and Corporate Office
 
 &bull;	Apply qualitative and quantitative analysis to measure and evaluate commercial performance, and provide recommendations to increase profitability and sales turnover
 
 &bull;	Maximize sales and profitability by controlling costs within the budgetary guidelines
 
 &bull;	Identify internal and external opportunities for the supermarket to enhance and optimize commercial performance
 
 &bull;	Initiate and ensure application of comparative studies between departments that can contribute to the efficiency of the commercial performance
 
 &bull;	Guarantee the application of the commercial policy agreed for the supermarket and ensure a coherent price structure according to the strategy
 
 &bull;	Review and analyse stock and sales reports and implement corrective action to be taken if necessary
 
 &bull;	Collaborate regularly with the Merchandising teams to ensure attractive and convenient aisle display for customer
 
 
 Minimum Qualifications/Education
 
 &bull;	Bachelor&rsquo;s Degree in Business Administration
 
 &bull;	Master&rsquo;s Degree in in Business Administration is preferred
 
 
 Minimum experience
 
 &bull;	8+ years relevant experience in a similar role, 5+ years in a Retail Business
 
 
 Skills
 
 &bull;	Excellent interpersonal and communication skills
 
 &bull;	Strong people and negotiation skills - capable to easily build relationships across all levels
 
 &bull;	Leadership skills
 
 &bull;	Strong and pragmatic problem solving coupled with analytical capabilities
 
 &bull;	Highly organized with strong multitasking skills
</div>

Store Manager

International Business

<div>
 
 
 About The Role
 
 
 
 We're looking for a technical professional to provide critical support for our mobile sales applications, serving as the first and second line of support for resolving operational incidents. This role is essential in maintaining seamless operations across our sales force by managing application permissions, analyzing incidents, identifying root causes, and implementing effective solutions.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 
 Incident Management
 
 : Actively analyze and resolve problems in mobile sales applications (MIRA, SHELVS, Tracking, and others), ensuring minimal disruption to operations
 </li>
 <li>
 
 Technical Support
 
 : Provide Level 1 and Level 2 support for mobile sales applications when required
 </li>
 <li>
 
 Root Cause Analysis
 
 : Conduct thorough RCA reports and deliver testing, updates, and solutions according to IT department policies
 </li>
 <li>
 
 System Availability
 
 : Ensure mobile sales applications meet agreed-upon IT service level agreements (SLAs)
 </li>
 <li>
 
 Process Documentation
 
 : Maintain comprehensive service desk records and document all processes
 </li>
 <li>
 
 Stakeholder Communication
 
 : Conduct weekly reviews with senior managers and business users regarding tickets and change requests
 </li>
 <li>
 
 Vendor Coordination
 
 : Collaborate with external service partners to implement solutions and enhancements
 </li>
 <li>
 
 Reporting
 
 : Prepare weekly reports on tickets and change requests; provide quarterly inventory updates of IT assets
 </li>
 <li>
 
 Continuous Improvement
 
 : Implement necessary changes to mobile sales applications and support ongoing improvements
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Computer Engineering, or related field
 </li>
 </ul>
 
 
 Experience
 
 
 <ul>
 <li>
 Minimum 2 years of experience working with mobile sales applications such as MIRA, Shelvs, SalesBuzz, or similar sales and merchandising platforms
 </li>
 </ul>
 
 
 Technical Skills
 
 
 <ul>
 <li>
 Proficiency in Microsoft Office 365 and integration tools
 </li>
 <li>
 Strong report preparation capabilities
 </li>
 <li>
 Experience with IT service desk management
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 ITIL certification for support and maintenance
 </li>
 </ul>
 
 
 Essential Competencies
 
 
 <ul>
 <li>
 
 Results-Oriented
 
 : Strong focus on achieving outcomes and meeting objectives
 </li>
 <li>
 
 Customer-Centric
 
 : Dedicated to delivering exceptional service to internal stakeholders
 </li>
 <li>
 
 Problem-Solving
 
 : Advanced critical thinking skills for analyzing multi-functional technical processes
 </li>
 <li>
 
 Communication
 
 : Excellent written and verbal communication skills in both Arabic and English
 </li>
 <li>
 
 Pressure Management
 
 : Ability to work effectively under pressure and meet tight deadlines
 </li>
 <li>
 
 Attention to Detail
 
 : High level of accuracy and discipline in work execution
 </li>
 </ul>
 
 
 Work Environment
 
 
 <ul>
 <li>
 
 Location
 
 : Office-based (70%) with field visits (30%)
 </li>
 <li>
 
 Reporting To
 
 : Mobile Sales Applications Unit Manager / Applications Manager / IT Manager
 </li>
 </ul>
</div>

Mobile Sales Applications Analyst

Imdad

<div>
 
 The Supply Chain Manager oversees and directs Imdad's comprehensive supply chain and logistics strategy
 
 across the GCC and Levant regions
 
 to enhance process efficiency and productivity. The role involves designing and implementing innovative strategies to optimize the integrated management of medical devices and consumables flow between Imdad's regional warehouses and clients' facilities.
 
 
 
 The Supply Chain Manager is expected to develop and execute best practice approaches to ensure the seamless and effective availability of new products, services and applications to customers across the Region. While ensuring optimum inventory levels.
 
 
 
 &nbsp;Will be also responsible for the following aspects of the supply chain
 
 Sourcing, Transport, Warehousing &amp; Distribution &amp; Inventory management.
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Developing supply chain strategies while balancing a strategic and operational focus to deliver key company objectives.
 </li>
 <li>
 Setting and ensuring the application of Supply Chain P&amp;P, SOP and KPI's.
 </li>
 <li>
 Improving and developing supply chain team performance, knowledge and skills continuously to ensure the optimized SOP and KPI's.
 </li>
 <li>
 Managing and leading Supply Chain operations to achieve corporate goals and objectives.
 </li>
 <li>
 Identify risks and opportunities in each supply chain process. Drive the organization to mitigate identified risks using state of the art techniques.
 </li>
 <li>
 Determining and proposing required logistics, capital asset requirements including warehouses, stores, vehicles, equipment and staff to maintain efficient and quality warehousing and deliveries to clients across the group.
 </li>
 <li>
 Monitoring and following up current supply chain process to enhance performance and secure efficiency consistently with other departments involved.
 </li>
 <li>
 Ensuring inventory accuracy, optimum stock value, stock availability and optimum supply chain cost.
 </li>
 <li>
 Accountable for the material flow to and from the warehouse ensuring all requirements are met and give advice to management in the event that priorities have to be set for product deliveries.
 </li>
 <li>
 Reporting monthly supply chain performance to Vice President.
 </li>
 </ul>
 
 &nbsp;
 
 
 &nbsp;
 
 
 
 
 
 Requirements
 
 
 
 
 
 Minimum Qualifications:
 
 
 <ul>
 <li>
 Bachelor degree in Supply Chain Management, Engineering, &nbsp;Finance, or similar relevant field
 </li>
 <li>
 Minimum 10-15 years of direct experience in supply Chain and Logistics activities
 </li>
 <li>
 At least 5 years of experience on a Managerial level.
 </li>
 <li>
 Sound knowledge and experience in Logistics, cost optimization.
 </li>
 <li>
 IT literate, proficient user of MS office, advanced excel skills with hands on experience in supply chain management software.
 </li>
 
 </ul>
 
 &nbsp;
 
 Required Skills:
 
 
 <ul>
 <li>
 Leadership, team building. and managerial analytical skills
 </li>
 <li>
 Critical thinker and problem-solving skills
 </li>
 <li>
 Focus on deliverables, result driven
 </li>
 <li>
 Change Manager, able to influence and negotiate with stakeholders within Business, Functions, Markets, and Partners
 </li>
 <li>
 Ability to work in a matrix environment and in cross functional teams
 </li>
 <li>
 Import and export knowledge is required, Healthcare background and FDA knowledge preferred.
 </li>
 <li>
 Great interpersonal and communication skills, team player.
 </li>
 <li>
 Verbal and written communications, customer focus, professionalism, strategic planning, and negotiating.
 </li>
 </ul>
 
 &nbsp;
 
 
 &nbsp;
 
</div>

Supply Chain Manager - Cairo

Travelport

<div>
 
 Job Description
 
 
 
 Customer Success Manager | Egypt
 
 
 
 Travelport is a place of opportunity. It&rsquo;s our incredible team that makes our company great &ndash; our people drive our winning culture.
 
 
 
 
 What&rsquo;s Travelport?
 
 
 
 Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car rental companies to connect through personalized content to agencies and travelers. The world is changing, and our industry must change with it. We&rsquo;re leading the change; we are the change.
 
 
 We are on a mission to power the future of travel; come join us.
 
 
 
 What does a great Customer Success Manager do?
 
 
 
 In this role, you&rsquo;ll play a key part in strengthening the operational relationship with a wide range of airline collaborators. By understanding their needs and addressing challenges with urgency and care, you&rsquo;ll help create a smooth and productive experience that supports mutual success. Your contribution will extend to enhancing brand presence and content visibility, helping airlines stand out in the market. You'll work in close coordination with commercial teams to uncover opportunities for deeper collaboration, all while staying connected to local market dynamics through close engagement with internal stakeholders-keeping operations aligned, efficient, and always moving forward.
 
 
 
 Responsibilities include:
 
 
 
 <ul>
 <li>
 Provide effective operational support to a portfolio of Airline Partners, ensuring partner requirements and issues are understood, addressed or escalated in a timely manner.
 </li>
 <li>
 Build and implement operational plans for Enterprise and Regional Partners within the portfolio, supporting the delivery of business goals.
 </li>
 <li>
 Maintain excellent relationships with key individuals within the customer organization.
 </li>
 <li>
 Own Rich Content and Branding onboarding and support for a portfolio of Airline Partners.
 </li>
 <li>
 Work closely with the Air Travel Partners Commercial team to drive continued growth by delivering increased partner value through existing products and services and the adoption of new offerings.
 </li>
 <li>
 Collaborate with Travelport agency and operator teams to develop an understanding of local market requirements and challenges.
 </li>
 <li>
 Communicate any airline operational issues to internal stakeholders that may be impacted and prioritize resources accordingly.
 
 
 
 </li>
 </ul>
 
 Who we are looking for in this role:
 
 
 
 <ul>
 <li>
 Degree-level education
 </li>
 <li>
 Airline and/or GDS experience preferable
 </li>
 <li>
 3+ years proven track record of successful customer relationship management and customer service
 </li>
 <li>
 Experience in direct responsibility for operational support
 </li>
 <li>
 Fluent written and spoken English, additional languages an advantage (such as Arabic)
 
 
 
 </li>
 </ul>
 
 Our ambition is to hire for potential not just experience, and you&rsquo;re likely to succeed if you:
 
 
 
 <ul>
 <li>
 Are always ready to give it your all and deliver high quality work
 </li>
 <li>
 Are excited to use your creativity and innovative thinking to try new things
 </li>
 <li>
 Take responsibility and own your work
 </li>
 <li>
 Are courageous and ambitious to challenge what&rsquo;s been done before
 
 
 
 </li>
 </ul>
 
 Interested? We&rsquo;d love for you to get in touch!*
 
 
 
 <ul>
 <li>
 Please note that if your application is progressed, you may be asked to complete a self-recorded video interview, at a time that works best for you. This is your chance to bring your skills &amp; experience to life in your own words and style. Ensure you keep an eye on your junk folder just in case our invitation finds its way there.
 
 
 
 </li>
 </ul>
 
 We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.
 
</div>

Customer Success Manager

PwC Middle East

<div>
 
 Line of Service
 
 
 
 Advisory
 
 
 
 Industry/Sector
 
 
 
 Not Applicable
 
 
 
 Specialism
 
 
 
 Advisory - Other
 
 
 
 Management Level
 
 
 
 Manager
 
 
 
 
 Job Description &amp; Summary
 
 
 
 
 The ServiceNow Manager is accountable for leading ServiceNow platform strategy, driving delivery excellence, and ensuring alignment with business goals while promoting best practices across all ServiceNow projects.
 
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Lead end-to-end ServiceNow implementation and enhancement projects from requirements gathering to deployment.
 </li>
 <li>
 Manage and mentor a team of ServiceNow developers and administrators, ensuring skills development and career growth.
 </li>
 <li>
 Oversee the design, development, and maintenance of custom applications and modules on the ServiceNow platform.
 </li>
 <li>
 Configure and implement workflows, forms, business rules, and client/server scripts using JavaScript.
 </li>
 <li>
 Provide architectural guidance and ensure solutions are scalable, secure, and aligned with governance standards.
 </li>
 <li>
 Collaborate with business stakeholders and cross-functional teams to translate requirements into technical solutions.
 </li>
 <li>
 Drive integration of ServiceNow with external systems using REST/SOAP APIs.
 </li>
 <li>
 Establish and enforce coding standards, code reviews, and quality assurance processes.
 </li>
 <li>
 Plan and manage ServiceNow upgrade and enhancement cycles.
 </li>
 <li>
 Act as the primary point of contact for escalations, risks, and delivery challenges.
 
 
 </li>
 </ul>
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 7-10 years of working experience in ServiceNow development and implementation.
 </li>
 <li>
 3+ years in a leadership or manager ial role overseeing ServiceNow projects and teams.
 </li>
 <li>
 ServiceNow Certified System Administrator (CSA) &ndash; required.
 </li>
 <li>
 ServiceNow Certified Application Developer (CAD) &ndash; required.
 </li>
 <li>
 ServiceNow ITSM Certification &ndash; preferred.
 </li>
 <li>
 Experience managing multiple ServiceNow projects simultaneously.
 
 
 </li>
 </ul>
 
 
 Required Skills
 
 
 
 
 <ul>
 <li>
 Strong leadership, stakeholder management, and project delivery skills.
 </li>
 <li>
 Proficient in JavaScript for client-side and server-side scripting within the ServiceNow platform.
 </li>
 <li>
 Skilled in building custom applications and workflows across modules.
 </li>
 <li>
 Deep understanding of REST and SOAP integrations.
 </li>
 <li>
 Experienced in Agile/Scrum methodologies and leading delivery in an iterative environment.
 </li>
 <li>
 Proficient in HTML, CSS, XML, SOAP, REST.
 </li>
 <li>
 Skilled in using the ServiceNow App Developer tooling.
 
 
 </li>
 </ul>
 
 
 Preferred Skills
 
 
 
 
 <ul>
 <li>
 In-depth knowledge of ServiceNow ITSM, ITOM, and ITAM modules.
 </li>
 <li>
 Experience with Service Catalog, CMDB, and automation workflows.
 </li>
 <li>
 Familiarity with low-code/no-code development on ServiceNow App Engine.
 </li>
 <li>
 Exposure to ServiceNow Flow Designer.
 </li>
 <li>
 Understanding of Performance Analytics and IntegrationHub.
 
 
 </li>
 </ul>
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 
 Required Skills
 
 
 
 
 
 Optional Skills
 
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Amazon Web Services (AWS), Analytical Thinking, Cloud Administration, Cloud-Based Service Management, Cloud Compliance, Cloud Engineering, Cloud Infrastructure, Cloud Infrastructure Architecture Design, Cloud Infrastructure Optimization, Cloud Migration, Cloud Operations (CloudOps), Cloud Performance Optimization, Cloud Service Delivery, Cloud Strategy, Coaching and Feedback, Communication, Creativity, CrowdStrike, Dynatrace APM, Embracing Change, Emotional Regulation, Empathy {+ 22 more}
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 
 Travel Requirements
 
 
 
 
 Not Specified
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

ETIC, ServiceNow Developer - Manager

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