associate software engineer Jobs in Lahore Pakistan

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it support engineer Jobs in Lahore Pakistan

it support engineer

application support engineer

HR Force International

Job Summary: 
We are seeking a Application Support Engineer to join our dynamic Product Support Team. The ideal candidate will act as the technical bridge between our clients, internal engineering, and product teams — ensuring seamless product performance, issue resolution, and customer satisfaction.
 
Key Responsibilities: 
Serve as the first line of technical support for our SaaS products, handling client queries and incidents efficiently.
 Troubleshoot and resolve complex technical issues related to APIs, integrations, and backend services.
 Collaborate with Product and Engineering teams to identify, replicate, and escalate critical product bugs.
 Conduct root cause analysis and provide permanent resolutions or documented workarounds.
 Assist clients with configuration, deployment, and performance optimization of our products.
 Document support cases, known issues, and resolutions in the internal knowledge base.
 Maintain SLA adherence and ensure timely communication with clients.
 Participate in product improvement discussions based on client feedback and recurring issues.
 
Requirements: 
<ul>
<li>Bachelor’s degree in Computer Science, Software Engineering, or a related field.</li>
<li>1–3 years of experience in technical or product support roles (preferably in SaaS, FinTech, or software companies).</li>
<li>Strong understanding of APIs, JSON, RESTful services, and web technologies.</li>
<li>Experience with Postman, log analysis, or basic debugging tools.</li>
</ul>

Application Support Engineer

Architecture In Motion

<div>Role Overview: The L1/L2 Support Engineer will provide high-level technical support, ensuring the smooth operation of our software applications and systems. The ideal candidate will have extensive experience in supporting Azure and .NET environments. 
Key Responsibilities:
<ul>
<li>Handle and resolve incidents and technical issues reported by users or identified through monitoring systems.</li>
<li>Offer technical assistance to users through various channels.</li>
<li>Continuously monitor systems and applications to identify potential issues.</li>
<li>Conduct root cause analysis for recurring issues and implement permanent fixes.</li>
<li>Maintain and update support documentation.</li>
<li>Collaborate with development and operations teams to resolve complex issues.</li>
<li>Identify opportunities for improving service delivery and user satisfaction.</li></ul> 


Mandatory Skills and Experience:
<ul>
<li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li>
<li>5+ years of experience in technical support, preferably in an Azure and .NET environment.</li>
<li>Must be AZ-104 Certified</li>
<li>Must be AZ-500 Certified</li>
<li>Proficiency in monitoring and troubleshooting tools.</li>
<li>Strong problem-solving skills and attention to detail.</li>
<li>Excellent communication and collaboration abilities.</li>
<li>Ability to manage multiple tasks and prioritize effectively.</li></ul></div>

L1/L2 Support Engineer - Remote

Contegris Pvt Ltd

About ContegrisContegris is a leading SaaS company dedicated to delivering Technology Solutions for a Delightful Customer Experience. Since 2012, we've been empowering over 300 enterprise clients across 20+ industries with our smart and scalable solutions. Our product suite includes an Omni-Channel Contact Center Platform (Intellicon), Helpdesk, Sales CRM, Unified Communication, WhatsApp Business API, and AI-powered self-service tools. With innovation at the core, we strive to enhance how businesses connect with their customers.Job OverviewWe are looking for a proactive System Support Engineer to resolve user-reported technical issues and ensure high First Contact Resolution (FCR) rates. The role involves troubleshooting, documenting incidents, escalating alerts when necessary, and maintaining a positive customer experience. Strong communication skills and a customer-centric approach are essential.Key Responsibilities<ul><li>Respond promptly and professionally to customer inquiries received via phone, email, and chat.</li><li>Resolve customer complaints and issues efficiently and empathetically.</li><li>Communicate clearly and effectively, both verbally and in writing.</li><li>Actively listen to customer concerns and ask clarifying questions.</li><li>Proficiently use CRM / HelpDesk to track customer interactions and manage.</li><li>Utilize chat platforms and email systems effectively.</li><li>Analyze customer issues and identify root causes.</li><li>Offer appropriate solutions and alternatives to resolve customer problems.</li><li>Escalate complex issues to appropriate team members.</li><li>Follow up with customers to ensure resolution and satisfaction.</li><li>Accurately document all customer interactions in the CRM system.</li><li>Maintain detailed records of customer inquiries, complaints, and resolutions.</li></ul>Requirements<ul><li>Education: Bachelor's degree, preferably BS. Students currently enrolled in a BS (CS / IT) are also encouraged to apply.</li><li>Experience: Fresh or up to 1 year experience in high pace call center (preferable).</li><li>Basic knowledge of Linux, Networking, and Network Security</li><li>Customer Oriented</li><li>Excellent Communication Skills</li><li>Attention to detail</li><li>Ability to handle pressure</li><li>Good Team player</li><li>Strong problem-solving skills</li><li>Willing to perform duties in morning/afternoon/evening/night shift.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Support Engineer L-1

Descon Engineering Limited

<div>
 
 We are looking for a skilled professional to join our
 
 Engineering IT
 
 function &mdash; someone passionate about technology-driven engineering solutions.
 
 
 
 Key Requirements:
 
 
 
 &bull; Strong knowledge of
 
 CAD applications
 
 , including installation, deployment, and configuration.
 
 
 &bull; Understanding of the
 
 Client&ndash;Server application model
 
 .
 
 
 &bull; Proficiency in
 
 deploying 3D applications
 
 for diverse engineering projects.
 
 
 &bull; Experience in
 
 database deployment and management
 
 .
 
 
 &bull; Ability to
 
 troubleshoot engineering applications
 
 , resolving issues efficiently to minimize downtime.
 
 
 &bull; Solid understanding of
 
 IT infrastructure
 
 , ensuring seamless integration and performance of engineering software.
 
 
 &bull;
 
 Collaborative mindset
 
 , able to coordinate with cross-functional teams to achieve project goals.
 
 
 &bull;
 
 Continuous learner
 
 , staying updated with emerging technologies and best practices.
 
</div>

Engineer E&IT

Tracking World

TW Hiring Alert! Tracking World Pvt. Ltd. is seeking a Development Engineer to support product engineering and innovation within our automotive and telematics division. The ideal candidate will assist in prototype development, product testing, documentation, and cross-functional coordination to deliver high-quality solutions.Position: Development Engineer Location: Lahore &ndash; Sundar Industrial Estate Experience: 1&ndash;3 Years (Product / R&amp;D / Engineering Support) Qualification: Bachelor&rsquo;s in Electrical, Mechatronics or related EngineeringKey Responsibilities:<ul><li>Assist in the design, testing, and validation of products</li><li>Prepare engineering documentation including BOMs, drawings &amp; specifications</li><li>Support prototype development, sample builds, and functional testing</li><li>Conduct performance and environmental tests with QA and production teams</li><li>Analyze test data and assist in root cause analysis &amp; corrective actions</li><li>Collaborate with suppliers for part approvals and technical clarifications</li><li>Research new technologies &amp; components for product enhancements</li><li>Coordinate with hardware/software teams to verify system integration</li><li>Ensure compliance with customer standards &amp; automotive requirements</li></ul>Skills &amp; Competencies:<ul><li>Basic knowledge of product development &amp; engineering documentation</li><li>Familiarity with testing procedures, QA coordination, and data analysis</li><li>Strong communication, coordination, and problem-solving abilities</li><li>Proficiency in MS Office (Excel, PowerPoint) and technical reporting</li><li>Passion for R&amp;D, innovation, and automotive technologies</li></ul>How to Apply: Send your CV to careers@trackingworld.com.pk Subject Line: Application &ndash; Development EngineerJob Type: Full-timePay: Up to Rs70,000.00 per monthWork Location: In person

Development Engineer

Bilytica

<div><div><h4 class="jobSectionHeader">Job Overview</h4>
Our company is seeking a Software Engineer who is able to apply engineering principles for the creation of complex softwares. Your major responsibility will be to debug, maintain and test software applications which are designed to perform certain tasks.
If your qualification and experience matches our criteria of a Software Engineer, this job is surely for you.</div>
<div><h4 class="jobSectionHeader">
Responsibilities</h4><ul><li>
As part of our team, continuously deliver high reliability to our technology services.
</li><li>Focus towards the development of permanent solutions to issues and automation of manual tasks.</li><li>
Collaborate with the team of engineers/developers working globally.</li><li>
Troubleshoot issues and work with others to avoid these glitches in future.</li><li>
Provide support to users and analyze their issues.</li><li>
Run test cases in an Agile environment.</li><li>
Present suggestions for continuous improvement of the software applications.</li></ul></div>
<div><h4 class="jobSectionHeader">Requirements</h4><ul><li>
Bachelor&rsquo;s degree in Software Engineering or Computer Science.</li><li>
1-2 years of experience working in an Agile environment.</li><li>
Experience working with technologies like Oozie, MapReduce, Hive, Kafta, Flume etc.</li><li>
Understanding of PEGA case management features.</li><li>
Application server or web server experience.</li><li>
Experience in Java development and support.</li><li>
Database and SQLs experience.</li><li>
Knowledge of code versioning tools.</li><li>
Hands on experience in AWS.</li><li>
Good written and oral communication skills.</li><li>
Multi-tasker and team player.</li><li>
Problem-solving and decision making skills.</li></ul></div></div>

Software Engineer

RMA Metering Private Limited

Looking for Embedded firmware Engineer (Background Electronics Engineer or Computer Engineer)<ul><li>Having extensive knowledge in embedded C/C++ language for microcontrollers and embedded platforms.</li></ul><ul><li>Hand on experience on RTOS for real-time application development, including low-level drivers&rsquo; integration or development and middleware components.</li></ul><ul><li>Interface with hardware components like Analog, digital IO, communication modules (Modbus, UART, I2C, SPI, CAN, USB, WiFi, GSM, BLE etc.), and other peripherals like timers etc.</li></ul><ul><li>Strong problem-solving and code debugging skills</li></ul><ul><li>Knowledge of hardware, work closely with hardware engineers to ensure seamless integration of software and hardware components.</li></ul>Job Type: Internship

Embedded Software Engineer Intern

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