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asian fine dining restaurant manager

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25181308<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Managing Day-to-Day Operations</b></p>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul><p><br>
</p><p><b>Leading Food and Beverage Team</b></p>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Ensures and maintains the productivity level of employees.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li></ul>
<ul><li>Ensures compliance with all applicable laws and regulations.</li></ul>
<ul><li>Ensures compliance with food handling and sanitation standards.</li></ul>
<ul><li>Ensures staff understands local, state and Federal liquor laws.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Monitors alcohol beverage service in compliance with local laws.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures corrective action is taken to continuously improve service results.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
<ul><li>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</li></ul><p><br>
</p><p><b>Managing and Conducting Human Resource Activities</b></p>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &quot;open door&quot; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures recognition is taking place across areas of responsibility.</li></ul><p><br>
</p><p><b>Additional Responsibilities</b></p>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Assists servers and hosts on the floor during meal periods and high demand times.</li></ul>
<ul><li>Recognizes good quality products and presentations.</li></ul>
<ul><li>Supervises daily shift operations in absence of Assistant Restaurant Manager.</li></ul>
<ul><li>Oversees the financial aspects of the department including purchasing and payment of invoices.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br>
</p><div>
<br>
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
<br>
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
<br>
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Asian Fine Dining Restaurant Manager

Yana Restaurant

<p><b>About Yana Restaurant</b></p><p>Yana Restaurant offers a refined dining experience blending <b>Pan-Asian</b> and <b>Peruvian fusion cuisine</b>, set against the serene backdrop of <b>Al Saadiyat Island</b>. We pride ourselves on delivering exceptional service, vibrant flavors, and a memorable atmosphere for every guest.</p><p><b>Position Overview</b></p><p>We are seeking a <b>dynamic, experienced, and service-oriented Waiter/Supervisor</b> to join our team. The ideal candidate will have a <b>strong background in hospitality</b>, excellent <b>customer service skills</b>, and the ability to <b>lead and support front-of-house operations</b>. Arabic-speaking candidates are highly preferred to ensure smooth communication with our diverse clientele.</p><p><b>Key Responsibilities</b></p><ul><li>Greet and seat guests with warmth, ensuring a welcoming and professional first impression.</li><li>Provide detailed knowledge of the menu, making recommendations and upselling when appropriate.</li><li>Supervise and coordinate daily front-of-house operations to maintain service standards.</li><li>Ensure tables are properly set up and dining areas are clean and presentable at all times.</li><li>Communicate effectively between the kitchen and service staff to ensure timely delivery of orders.</li><li>Handle guest inquiries, complaints, or special requests with professionalism and efficiency.</li><li>Support the training and motivation of junior service staff to maintain team performance.</li><li>Monitor service quality, table turnover, and guest satisfaction during shifts.</li><li>Maintain compliance with health and safety, hygiene, and service standards.</li><li>Assist in inventory control and reporting to management.</li></ul><p><b>Requirements</b></p><ul><li>Minimum <b>2&ndash;3 years of experience</b> as a waiter, head waiter, or supervisor in a <b>high-end or fine dining restaurant</b>.</li><li><b>Fluency in Arabic and English</b> (spoken and written) is essential.</li><li>Strong understanding of hospitality, food, and beverage service standards.</li><li>Excellent interpersonal and communication skills.</li><li>Ability to lead by example and work efficiently under pressure.</li><li>Professional appearance and positive attitude.</li><li>Flexibility to work shifts, weekends, and holidays.</li></ul><p><b>Qualifications</b></p><ul><li>Diploma or certification in <b>Hospitality Management</b> or <b>Food &amp; Beverage Service</b> preferred.</li><li>Prior experience in <b>fusion or fine dining cuisine</b> is an advantage.</li><li>Knowledge of POS systems and restaurant operations software is desirable.</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary and service charge.</li><li>Career growth and training opportunities within a growing hospitality brand.</li><li>Staff meals and uniform provided.</li><li>A supportive, professional, and multicultural work environment on Al Saadiyat Island.</li></ul><p>Job Type: Full-time</p>

Waiter Supervisor

AL SHURFA BAY RESTAURANT CAFE LLC

<p><b>Job Summary:</b></p><p>The Restaurant Hostess is the first point of contact for guests at our 5-star restaurant. This role is essential in ensuring a positive and welcoming experience for all guests from the moment they arrive until they leave. The hostess is responsible for greeting guests, managing reservations, seating guests, and providing overall support to the restaurant team to ensure the smooth operation of the dining area.</p><p><b>Key Responsibilities:</b></p><p><b>1. Greeting and Seating:</b></p><ul><li>Welcome guests warmly as they arrive at the restaurant.</li><li>Verify reservations and guide guests to their assigned tables.</li><li>Manage the seating plan and ensure a balanced flow of guests to ensure service efficiency.</li></ul><p><b>2. Reservation Management:</b></p><ul><li>Handle reservations via phone, email, and online booking systems.</li><li>Confirm reservations and respond to any inquiries regarding dining options, special requests, and other concerns.</li><li>Maintain an organized reservation book or system.</li></ul><p><b>3. Guest Relations:</b></p><ul><li>Provide excellent customer service and address any guest concerns or complaints promptly and professionally.</li><li>Build rapport with regular guests and VIPs, remembering their preferences and special requests.</li></ul><p><b>4. Coordination:</b></p><ul><li>Communicate effectively with the restaurant staff, including servers, kitchen staff, and management, to ensure smooth operations.</li><li>Monitor the dining area to anticipate and respond to guest needs and ensure tables are turned over efficiently.</li></ul><p><b>5. Ambience and Cleanliness:</b></p><ul><li>Ensure the hostess station and entrance are clean, organized, and visually appealing.</li><li>Monitor the dining area to maintain a tidy and pleasant environment for guests.</li></ul><p><b>6. Special Events and Promotions:</b></p><ul><li>Assist with the planning and coordination of special events, promotions, and private parties.</li><li>Provide guests with information about ongoing promotions and events.</li></ul><p><b>7. Administrative Duties:</b></p><ul><li>Maintain accurate records of reservations and guest preferences.</li><li>Assist with administrative tasks as needed, including generating reports and managing guest feedback.</li></ul><p><b>Qualifications:</b></p><ul><li><b>Experience:</b> Previous experience as a hostess or in a customer service role, preferably in a high-end or fine dining establishment.</li><li><b>Skills:</b></li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in reservation management software and Microsoft Office Suite.</li><li>Ability to remain calm and professional in a fast-paced environment.</li><li>Good physical stamina and the ability to stand for extended periods.</li><li>Proficient both in English &amp; Arabic languages.</li></ul><p>Candidates must be available for immediate hiring.</p><p>Arabic Syrian &amp; Lebanese is an advantage in this position.</p><p>Job Type: Full-time</p><p>Pay: From AED5,000.00 per month</p>

FEMALE RESTAURANT HOSTESS

<p><b>Job Summary:</b><br/>The Sous Chef plays a key role in supporting the Executive Chef in managing kitchen operations for a high-end Arabic fine dining restaurant. The ideal candidate has a strong passion for Arabic cuisine, exceptional leadership skills, and a meticulous eye for detail. This role ensures that all dishes meet the highest quality standards, both in flavor and presentation, while maintaining efficiency and consistency.</p><p><b>Key Responsibilities:</b></p><ul><li>Assist the Executive Chef in <b>daily kitchen operations</b>, including planning, prep, and service.</li><li>Supervise and mentor kitchen staff, including line cooks, commis, and trainees.</li><li>Ensure <b>consistency in food quality, presentation, and taste</b> in all menu items.</li><li>Oversee <b>inventory management</b>, stock control, and ordering of ingredients.</li><li>Maintain <b>high hygiene and safety standards</b> according to local health regulations.</li><li>Collaborate on <b>menu planning, seasonal specials, and Arabic fine dining innovations</b>.</li><li>Monitor and control <b>food costs, wastage, and portion sizes</b> to maintain profitability.</li><li>Assist in <b>training and development programs</b> for culinary staff.</li><li>Step in for the Executive Chef when required, ensuring smooth operations.</li></ul><p><b>Qualifications &amp; Skills:</b></p><ul><li>Culinary degree or equivalent professional experience in <b>Arabic or Middle Eastern cuisine</b>.</li><li>Proven experience in <b>high-end fine dining establishments</b>, preferably in a supervisory role.</li><li>Strong knowledge of Arabic ingredients, cooking techniques, and traditional flavors.</li><li>Excellent leadership, communication, and organizational skills.</li><li>Ability to work under pressure and maintain quality standards during high-volume service.</li><li>Creativity and innovation in menu design and presentation.</li><li>Knowledge of food safety and hygiene standards.</li></ul><p><b>Working Conditions:</b></p><ul><li>Full-time role with flexible hours depending on service needs.</li><li>Fast-paced kitchen environment requiring stamina and attention to detail.</li></ul><p>Candidates must be able to join immediately.</p><p>Job Type: Full-time</p><p>Pay: From AED5,000.00 per month</p>

Executive Sous Chef

DAIKAN

<p><strong>Job Title: </strong>Operations Manager<br><strong>Location:</strong> Dubai, Abu Dhabi ,UAE<br><strong>Reports to:</strong>CEO & COO<br><strong>Brands:</strong>Daikan Ramen & Daikan Izakaya <strong>Role Summary</strong></p><p>The Operations Manager functions as the strategic business leader for Daikan Group's multiple dining concepts, overseeing bothDaikan RamenandDaikan Izakaya. The role is responsible for ensuring the smooth operation, financial health, team leadership, and brand representation across all venues. The ideal candidate will champion operational excellence, uphold Japanese hospitality values, and deliver an outstanding guest and employee experience while achieving commercial objectives.</p><p><strong>Key Responsibilities</strong></p><p><strong>1. Multi-Site Management</strong></p><ul><li>Lead day-to-day operations of both Daikan Ramen and Daikan Izakaya, ensuring consistency in food quality, service standards, hygiene, and ambience.</li><li>Conduct regular site visits and audits to monitor operational performance and enforce brand standards.</li><li>Recruit, onboard, train, and develop front-of-house and back-of-house teams.</li><li>Supervise and support managers, kitchen leads, and team members to ensure effective shift coverage and team morale.</li><li>Cultivate a performance-driven culture rooted in accountability, collaboration, and continuous improvement.</li></ul><strong>3. Customer Experience</strong><ul><li>Champion an exceptional guest journey from entrance to exit at both locations.</li><li>Ensure teams provide knowledgeable, courteous, and authentic service aligned with Japanese "omotenashi" (hospitality) principles.</li><li>Address and resolve customer issues promptly while tracking recurring feedback for long-term improvements.</li></ul><strong>4. Operational Efficiency</strong><ul><li>Implement systems and processes for ordering, stock control, labor scheduling, and vendor management.</li><li>Monitor KPIs (ticket times, table turnover, labor-to-sales ratio, wastage, etc.) and use analytics to optimize operational performance.</li><li>Introduce tools and technologies to drive efficiency and reduce overhead.</li><li>Assist with budget planning and P&L management for both venues.</li><li>Monitor daily sales, cost of goods sold, and labor expenses to ensure profitability.</li><li>Oversee vendor contracts and purchasing, ensuring value without compromising on quality.</li></ul><strong>6. Compliance & Standards</strong><ul><li>Ensure strict compliance with UAE food safety, health, hygiene, and labor regulations.</li><li>Maintain all operational licenses and documentation.</li><li>Conduct regular audits and staff training on cleanliness and food handling protocols.</li></ul><strong>7. Brand Development & Marketing Alignment</strong><ul><li>Collaborate with creative and marketing teams on campaigns, seasonal offerings, and brand activations.</li><li>Ensure in-venue execution of promotions aligns with brand vision and delivers customer engagement.</li><li>Represent Daikan as a brand ambassador internally and externally.</li></ul><strong>Required Skills & Qualifications</strong><ul><li>Minimum 5 years of experience in multi-site F&B operations or restaurant management, preferably within Asian cuisine or high-volume concepts.</li><li>Strong leadership and communication skills with a hands-on management style.</li><li>Solid understanding of restaurant technology including POS, inventory, and scheduling systems.</li><li>Financially literate with experience in cost control, budgeting, and P&L.</li><li>Deep appreciation for Japanese food culture and high standards of service delivery.</li></ul><strong>Preferred Experience</strong><ul><li>Experience managing both casual and upscale dining concepts.</li><li>Working knowledge of Japanese service etiquette, sake/bar programs, and kitchen flow.</li><li>Proven track record of team development and operational scale-up.</li></ul>

Operations Manager

<div><b>Additional Information</b><br>
<b>Job Number</b>25177447<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Le Royal M&eacute;ridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<div><p><b><br>
Key Responsibilities:</b></p><p><b>
Operational Excellence</b></p><p>
Manage all day-to-day operations of the restaurant and lounge, ensuring flawless execution of service from dining to bar and entertainment.</p><p>
Work closely with the Executive Chef and Bar Manager to uphold menu quality, presentation, and innovation.</p><p>
Oversee reservation flow, table allocations, and service sequence to optimize guest satisfaction and turnover.</p><p>
Ensure the ambiance &mdash; lighting, music, and atmosphere &mdash; reflects the brand&rsquo;s high-energy yet elegant identity.</p><p><b>
Guest Experience &amp; Brand Positioning</b></p><p>
Deliver a world-class, personalized guest experience aligned with the hotel&rsquo;s luxury service standards.</p><p>
Build rapport with high-profile guests, VIPs, and regular patrons, ensuring memorable visits and repeat business.</p><p>
Anticipate guest preferences and adapt service to enhance engagement and loyalty.</p><p>
Supervise event nights, live entertainment, and social activations to maintain the venue&rsquo;s elite status.</p><p><b>
Financial Performance &amp; Business Growth</b></p><p>
Drive revenue and profitability through strategic planning, cost control, and upselling initiatives.</p><p>
Analyze performance metrics, forecast sales, and implement marketing and promotional strategies in collaboration with the Marketing team &amp; F&amp;B Manager.</p><p>
Manage beverage costs, supplier relations, and inventory control in line with hotel standards.</p><p>
Identify opportunities for growth in both dining and lounge segments.</p><p><b>
Leadership &amp; Team Development</b></p><p>
Lead, train, and inspire a multicultural service team to consistently deliver five-star service standards.</p><p>
Conduct daily briefings, performance evaluations, and continuous coaching to enhance guest service and product knowledge.</p><p>
Foster a culture of empowerment, accountability, and excellence within the team.</p><p>
Ensure proper scheduling and labor management to match business levels.</p><p><b>
Compliance &amp; Standards</b></p><p>
Guarantee adherence to Marriott brand standards, health and safety regulations, and HACCP requirements.</p><p>
Ensure licensing, hygiene, and operational policies are followed meticulously.</p><p>
Maintain high standards of cleanliness, maintenance, and safety throughout the venue.</p><b>
Qualifications &amp; Experience:</b><p>
Bachelor&rsquo;s degree or diploma in Hospitality or related field preferred.</p><p>
Minimum 3&ndash;5 years of experience in a similar role within a luxury hotel or upscale dining/lounge venue.</p><p>
Strong knowledge of premium steaks, fine wines, mixology, and modern service techniques.</p><p>
Proven experience managing both fine dining and nightlife/lounge operations.</p><p>
Excellent leadership, communication, and guest relations skills.</p><p>
Fluent in English; additional languages are an advantage.</p><p>
Previous experience in a pre-opening or rebranding environment preferred.</p><b>
Key Competencies:</b><p>
Strong leadership and people management</p><p>
Guest engagement and service personalization</p><p>
Strategic business and financial acumen</p><p>
Creativity in marketing and event concepts</p><p>
Attention to detail and brand presentation</p><p>
Flexibility to work late evenings, weekends, and special events</p><p></p><p>
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose,<b> belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Restaurant Manager

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>United Arab Emirates
</div></div><div><div>Province/City
</div><div>Abu Dhabi
</div></div><div><div>Hiring Entity
</div><div>Rosewood Abu Dhabi
</div></div><div><div>Department
</div><div>Food &amp; Beverage - Services
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><p><b>OVERVIEW/BASIC FUNCTION:</b></p><p>
The Food and Beverage Reservation specialist is responsible for managing reservations for dining experiences within the hotel&rsquo;s restaurants, bars, and special F&amp;B events.
</p><p>This role requires exceptional customer service skills, attention to detail, and a thorough understanding of the hotel&rsquo;s food and beverage offerings.
</p><p>The specialist will ensure that all guest inquiries are handled promptly and accurately while providing a personalized service to enhance the overall guest experience.
</p><p></p><p><b>RESPONSIBILITIES:</b></p><p>
Reservation:</p><ul>
<li>Handle incoming reservation requests via phone, email, or online platforms.</li>
<li>Provide detailed information about dining options, menus, special events, and promotions.</li>
<li>Accurately input reservation details into the restaurant management system. (7 rooms)</li>
<li>Confirm reservations with guests via email or phone, providing all necessary details including date, time, location, and any specific requests.
</li><li>Work closely in contact with F&amp;B Operations to communicate special events, offers and pop ups to the clientele
</li><li>Work closely with Marketing to share with our guests the latest marketing material
</li><li>Support Sales and Events with F&amp;B reservation and organization.</li>
<li>Collaborate with other departments when required.
</li><li>Ensure you comply to any service task in accordance with Brand and LQA standard.
</li><li>Complete any additional project and administrative task assigned by line manager and management</li>
</ul><p></p><p>Guest Assistance:</p><ul>
<li>Assist guests with inquiries regarding menu items, dietary restrictions, and special requests.</li>
<li>Make recommendations based on guest preferences to enhance their dining experience.</li>
<li>Manage modifications or cancellations of existing reservations efficiently.</li>
<li>Ensure F&amp;B systems are updated to reflect guest preferences and key information.
</li><li>Highlight and assist with any special occasion booking (preference enquiries, upselling opportunities etc.)</li>
<li>Follow up with guests&rsquo; post-visit to gather feedback on their dining experience.</li>
<li>Follow up on any F&amp;B negative review, connect with guests and connect for guest recovery experience.
</li><li>Identify repeating guests, developed and maintained relationships and untapped networking opportunities.</li>
<li>Successfully track, monitor and report on key information
</li></ul><p></p><p>Upselling and Promotion:</p><ul>
<li>Promote special dining packages, wine pairings, or exclusive events during the reservation process.</li>
<li>Identify opportunities for upselling additional services such as private dining or events bookings.</li>
<li>Confirmation and Follow-up:</li>
</ul><p></p><p>Reporting and Record Keeping:</p><ul>
<li>Maintain accurate records of reservation activities including guest profiles, booking statistics and all related databases such as guest consumption, preferences number of visits,
</li><li>Generate reports as needed for management analysis regarding restaurants occupancy rates and revenue generation from food and beverage services.</li><br>
</ul><br>
</div></div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Located on Al Maryah Island at the core of Abu Dhabi&rsquo;s new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.</div></div></div></div></div></div>

Food & Beverage Reservation Specialist - UAE National

Explore 730+ Asian fine dining restaurant manager in Revit Jobs In Revit Jobs In House Technical Support Section Head Jobs In Revit Jobs In Abu Dhabi United Arab Emirates this November. Find roles across top companies and apply now to boost your career.