assistant branch manager

Aiden Auto

<p><strong>Job Summary</strong></p><p><br />The Assistant Branch Manager (Virtual) assists in managing branch operations, ensuring excellent customer service, supporting sales initiatives, and helping lead a remote team. This role works closely with the Branch Manager to achieve business goals, maintain compliance, and promote operational efficiency.</p><p> </p><h3>Key Responsibilities</h3><p> </p><ul><li>Support the Branch Manager in overseeing daily branch operations.</li><li>Deliver exceptional customer service through phone, email, chat, or video interactions.</li><li>Assist with employee coaching, training, and performance monitoring.</li><li>Help achieve sales, service, and productivity goals.</li><li>Resolve customer concerns and escalate complex issues when necessary.</li><li>Ensure compliance with company policies, procedures, and regulatory requirements.</li><li>Monitor operational reports and identify opportunities for improvement.</li><li>Assist with scheduling, workflow management, and administrative tasks.</li><li>Build and maintain strong customer relationships.</li><li>Prepare reports and communicate branch performance updates.</li><li> </li></ul><h3>Qualifications</h3><p> </p><ul><li>Bachelor's degree in Business, Finance, Management, or a related field (preferred).</li><li>Customer service, banking, retail, or management experience.</li><li>Previous supervisory or leadership experience is preferred.</li><li>Strong communication and interpersonal skills.</li><li>Excellent problem-solving and decision-making abilities.</li><li>Proficiency with Microsoft Office and virtual collaboration tools.</li><li>Ability to multitask and work independently in a remote environment.</li><li> </li></ul><h3>Skills</h3><p> </p><ul><li>Leadership and team management</li><li>Customer relationship management</li><li>Sales and business development</li><li>Time management</li><li>Conflict resolution</li><li>Organizational skills</li><li>Attention to detail</li><li>Strong analytical and communication skills</li><li> </li></ul><h3>Work Environment</h3><p> </p><ul><li>Fully remote or hybrid, depending on the employer.</li><li>Standard full-time schedule, with occasional evenings or weekends based on business needs.</li></ul>

Assistant Branch Manager (Virtual)

KEMBA Financial Credit Union

<div><div>Title: Virtual Branch Sales Assistant Manager</div>
<div>Reports to: Virtual Branch Sales Manager</div>
<div>Supervises: Virtual Branch Sales Representatives, Virtual Branch Float Representative</div>
<div>Status: Non-Exempt</div>
<div></div><div><b>Objective</b></div>
<div></div><div>The Virtual Branch Sales Assistant Manager is responsible for coaching, developing, and supporting the Virtual Branch Sales &amp; Virtual Branch Float Representatives to ensure consistent service delivery, strong performance and behaviors. This role emphasizes building team skills through ongoing training, feedback, and mentorship while ensuring policies and procedures are followed. In addition to guiding staff, the Assistant Manager helps maintain service standards, supports branch goals, and drives individual and team success through call production. The Assistant Manager also serves as acting Virtual Branch Sales Manager when needed, providing leadership, direction, and oversight to ensure members have an excellent experience across all Virtual Branch Sales interactions.</div>
<div></div><div><b>Duties and Responsibilities</b></div>
<div></div><ul><li>Manages Virtual Branch Sales Representative or Float team:
<ul><li>Prepares for and facilitates weekly team meeting</li>
<li>Conducts call reviews and coaches to improved service quality and execution of the sales process</li>
<li>Conducts one on ones and develops action plans for continuous improvement</li>
<li>Assigns work to associates; reviews quality of work and coaches improvement as appropriate</li>
<li>Assists with new associate training and ensures associates are well trained in all phases of their respective jobs; performs cross training as necessary</li>
<li>Conducts career development conversations</li>
<li>Holds associates accountable to sales, service and operational performance expectations</li>
<li>Completes performance appraisals</li>
</ul></li><li>Leads and supports daily Virtual Branch Sales Representatives or Float Team operations:
<ul><li>Assists with branch scheduling and ensures staff is operating to acceptable service levels</li>
<li>Handles escalated member calls and complaints, owning resolution of concern</li>
<li>Communicates changes to established policy and procedures within the Virtual Branch Sales or Float teams</li>
<li>Completes required reports and records and ensures that Virtual Branch Sales or Float Teams functions are properly documented</li>
<li>Reviews NPS data to discover trends or service gaps, providing recommendations to the Virtual Branch Sales Manager</li>
<li>Monitors call activity and reassigns staff as appropriate</li>
</ul></li><li>Achieves assigned individual loan and deposit goals by engaging members and selling Credit Union products and services</li>
<li>Performs all duties in a manner that is fully compliant with applicable industry regulations as well as KEMBA policy and procedures including data security protocols</li>
<li>Assists in other areas as directed by Credit Union management</li>
<li>Develop an understanding of credit union history, philosophy, organization, policies, and operational procedures</li>
<li>On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs</li>
<li>Relates to others beyond giving and receiving instructions:
<ul><li>Works well with partners and peers</li>
<li>Performs work activities requiring negotiating, instructing, supervising, persuading, or speaking with others</li>
<li>Responds appropriately to feedback</li>
</ul></li><li>Performs other duties as assigned</li>
</ul><div></div><div><b>Required Qualifications</b></div>
<div></div><ul><li>Associates degree in Business or Finance or related education and experience</li>
<li>1 to 3 years of related managerial and operations experience</li>
<li>3 to 5 years of sales experience</li>
<li>Ability to operate related computer applications and business equipment</li>
<li>Thorough knowledge of Credit Union products, services, and policies</li>
<li>Strong interpersonal and communication skills</li>
<li>Proven and strong sales ability</li>
<li>Solid supervisory abilities</li>
<li>Professional demeanor</li>
<li>Well organized, can manage multiple priorities and thrive in a fast-paced environment</li>
<li>Can easily adapt to and lead change</li>
<li>Strong work ethic and willingness to take on new initiatives</li>
</ul><div></div><div><b>Physical Demands</b></div>
<div></div><div>The physical demands listed below represent those necessary to perform the essential functions of this role. Reasonable accommodation may be provided to enable individuals with disabilities to perform these functions.</div>
<div></div><div>The employee is regularly required to sit, use their hands, reach with their arms, and communicate verbally and orally. Occasional standing, walking, and lifting of objects up to 25 pounds are required. Vision requirements include close, distance vision, and focus adjustment.</div>
<div></div><div><b>Eligibility</b></div>
<div></div><div>Laptop: Yes</div>
<div>Hybrid Work: Yes</div>
<div>Cell Phone Reimbursement: No</div>
<div>Vehicle Reimbursement: No</div>
<div>Incentive(s): Yes</div>
<div></div><div>#LDRKMB</div></div>

Virtual Branch Sales Assistant Manager

IGI LIFE INSURANCE LIMITED

<p>WE OFFER CAREERS IN SALES AND MARKETING</p><p>IGI LIFE - A packages group of company Lahore Pakistan insurance/tankful is the largest Private Sector Company in Pakistan Providing Services throughout the Country. In order to Meet Its Rapidly Expanding Business Volumes, the company is Planning to Strengthen its Sales team in the below- Mentioned Location: work from home part</p><p><b>1- INTERNSHIP</b></p><p><b>2- Branch Manager</b></p><p><b>3- Assistant Branch Manager</b></p><p><b>4- Exective officers</b></p><p><b>We Offer</b></p><p>- <i><b>Competitive Salary Packages for both Positions</b></i></p><p>- <i><b>Incentives &amp; commissions</b></i></p><p>- <i><b>Life &amp; Health insurance</b></i></p><p>- <i><b>Training, Yearly two international Conventions &amp; seminars</b></i></p><p>- <i><b>Candidates should at least intermediate</b></i></p><p>- <i><b>Fresh or one year Sales experience, preferably in insurance/Financial services</b></i></p><p>- <i><b>Ability to meet challenges of a target driven job</b></i></p><p>- <i><b>Self-Motivated and energetic personality</b></i></p><p><b>We are an equal opportunity employer where both females and males are encouraged to apply.</b></p><p><b>Contact: 03200091196 subhan amjad</b></p><p>Pay: Rs25,000.00 - Rs50,000.00 per month</p><p>Work Location: Hybrid remote in Lahore</p>

sales and career work from home part time lahore only

<p>IGI LIFE - A packages group of company Lahore Pakistan insurance/tankful is the largest Private Sector Company in Pakistan Providing Services throughout the Country. In order to Meet Its Rapidly Expanding Business Volumes, the company is Planning to Strengthen its Sales team in the below- Mentioned Location: Barkkat market Lahore</p><p><b>1- INTERNSHIP</b></p><p><b>2- Branch Manager</b></p><p><b>3- Assistant Branch Manager</b></p><p><b>4- Exective officers </b></p><p><b>We Offer</b></p><p>- <i><b>Competitive Salary Packages for both Positions</b></i></p><p>- <i><b>Incentives &amp; commissions</b></i></p><p>- <i><b>Life &amp; Health insurance</b></i></p><p>- <i><b>Training, Yearly two international Conventions &amp; seminars</b></i></p><p>- <i><b>Candidates should at least be graduate</b></i></p><p>- <i><b>Fresh or one year Sales experience, preferably in insurance/Financial services</b></i></p><p>- <i><b>Ability to meet challenges of a target driven job</b></i></p><p>- <i><b>Self-Motivated and energetic personality</b></i></p><p><b>We are an equal opportunity employer where both females and males are encouraged to apply.</b></p><p><b>contact:03200091196</b></p><p>Job Types: Internship, Commission</p><p>Pay: Rs45,000.00 - Rs100,000.00 per month</p>

sales and marketing

St. Joe County Public Library

<div>
 <strong>
  Pay
  <br/>
  <br/>
 </strong>
 Hiring Range: $20.41 - $25.52 Hourly
 <br/>
 <br/>
 Pay Range: $20.41 - $30.62 Hourly
 <br/>
 <br/>
 <strong>
  Hours
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Full time, 40 hour workweek
  </li>
  <li>
   Evening and weekend work as required
  </li>
  <li>
   Flexible availability for emergency situations
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Location
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   LaSalle Branch Library
  </li>
  <li>
   3232 W Ardmore Trail | South Bend, IN 46628
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About The Job
  <br/>
  <br/>
 </strong>
 The City Branch Assistant Manager helps patrons use the library, connecting community members with reading, library materials, digital access, and special experiences. Under the direct supervision of the City Branch Manager, and with an unwavering commitment to Diversity, Equity, and Inclusion, the City Branch Assistant Manager will:
 <br/>
 <br/>
 <ul>
  <li>
   Provide hands-on customer service. Assist patrons with library accounts.
  </li>
  <li>
   Help patrons one-on-one with a variety of in-depth projects and topics such as completing governmental forms, school projects, job applications, etc. Provide readers' advisory, and reference services to patrons.
  </li>
  <li>
   Connect patrons digitally by helping them use a variety of devices and technologies.
  </li>
  <li>
   Perform daily departmental procedures including cash register operations. Use a variety of library technologies and softwares. Troubleshoot computers, copiers, and equipment as needed.
  </li>
  <li>
   Plan and implement activities and experiences for all ages. Actively participate in community initiatives and outreach. Provide training as needed on a variety of topics
  </li>
  <li>
   Participate in merchandising and maintaining branch appearance including managing displays and performing shelving responsibilities
  </li>
  <li>
   Demonstrate deep knowledge of books, other popular materials and library services. Assist with collection development for departmental materials. Keep abreast of cultural, library, and publishing trends.
  </li>
  <li>
   Responsible for direct supervision of branch staff, levels 5 and below. Supervise department in the absence of the manager. Make daily changes to the departmental schedule as needed.
  </li>
  <li>
   Perform other related duties as assigned
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Education and Experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree from an accredited four year college or university.
  </li>
  <li>
   Previous experience working with the public and/or experience in public libraries preferred
  </li>
  <li>
   A valid State of Indiana Librarian Certification, Level 5 obtained within three years of hire as a condition of employment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Spanish language skills preferred
  </li>
  <li>
   Excellent verbal and written communication skills, as well as strong organizational skills
  </li>
  <li>
   Public service orientation and commitment to excellent and genuine customer service.
  </li>
  <li>
   Demonstration of character and integrity in all situations while upholding SJCPL's ethical standards.
  </li>
  <li>
   Experience working with and proficiency with computers, including Internet, Microsoft Office, Google Suite, and Windows and Mac OS and communication technologies.
  </li>
  <li>
   Knowledge of library materials and services appropriate for a variety of patrons
  </li>
  <li>
   Physical agility and strength to bend, reach, lift, and move library materials (20-25 lbs.) and to stand for long periods of time
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Ability to:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supervise, coach, mentor and empower staff
  </li>
  <li>
   Plan, prioritize and delegate. Make decisions and work independently and interdependently
  </li>
  <li>
   Accept and manage change. Maintain composure and overcome stress in any situation
  </li>
  <li>
   Identify efficiencies and implement improvements in workflow.
  </li>
  <li>
   Display high standards of ethical conduct, honesty, and integrity. Lead by example.
  </li>
  <li>
   Understand, endorse, and communicate the St. Joseph County Public Library's policies and procedures in a courteous, friendly, and positive manner
  </li>
  <li>
   Be enthusiastic, creative, flexible, energetic, value diversity, and possess a sense of humor
  </li>
  <li>
   Problem solve in a professional manner with Library patrons, co-workers, and Leadership
  </li>
  <li>
   Form and maintain excellent working relationships with library staff at all levels, patrons and community organizations. Network and partner with appropriate community organizations
  </li>
  <li>
   Manage confidential information appropriately
  </li>
  <li>
   Work patiently and creatively with all patrons
  </li>
  <li>
   Model excellent customer service.
  </li>
  <li>
   Teach and instruct others on a variety of topics
  </li>
  <li>
   Become proficient with current library technology
  </li>
  <li>
   Take charge in emergency situations
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Medical, Dental, and Vision Health Plans
  </li>
  <li>
   Employer Sponsored Pension Plan (Fully Vested after 10 Years of Service)
  </li>
  <li>
   Public Employees' Retirement Fund and Hoosier S.T.A.R.T 457(b) Employee Funded Retirement Plans
  </li>
  <li>
   Flexible Spending Account (FSA)
  </li>
  <li>
   Employer Sponsored Life/AD&amp;D and Long Term Disability Insurance
  </li>
  <li>
   Employee Assistance Program
  </li>
  <li>
   Tuition Reimbursement
  </li>
  <li>
   128 Vacation Hours (16 days) annually
  </li>
  <li>
   80 Sick Hours (10 days) annually
  </li>
  <li>
   10 Paid Holidays
  </li>
 </ul>
</div>


City Branch Assistant Manager

Security Service Federal Credit Union

As a Teller/Banker, you will often deliver the very first impression of the credit union to our members (credit union lingo for customers). You will become an expert and champion of Security Service products and services to help our members reach their financial goals. You will build and nurture long-lasting relationships by promoting our checking and savings accounts, loans, credit cards, and insurance services, to name a few. You will only offer products and services that meet our member's needs and contribute to their financial success. You will be a team player and support the credit union in becoming America's Best by meeting sales goals, proactively identifying cross-sell opportunities, and educating members on digital services available to them. You will provide "universal" service and will be cross-trained in both teller and banker functions to better serve our members. This means additional learning and growth opportunities for you!
<br><br>
Completes any other job-related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization’s Values. Requirements: At Security Service, we champion career growth and development. As such, our member service roles have a defined career path to support this. Most of our branch managers and assistant branch managers started in a Teller/Banker role!
<br><br>
<b>Member Consultant I:</b> High school diploma or equivalent. Minimum of two (2) years of retail banking, cash handling, customer service and sales, or comparable experience.
<br><br>
A customer-centric attitude focused on delivering great experiences to our members while maintaining strict confidentiality. Excellent interpersonal and communication skills with a goal-driven mindset. Proficiency in computer software including Excel, Word, and Outlook. Strong attention to detail, strong organizational skills and the ability to focus in a fast-paced environment. Able to maintain a flexible work schedule during normal business hours--never work another Sunday! May be required to travel to and from other branch locations for work and/or training.
<br><br>
At management discretion employee may be required to complete, within 180 days of request, federal registration as a Mortgage Loan Originator (MLO) as required by the Secure and Fair Enforcement of Mortgage Licensing Act of 2008 (S.A.F.E. Act). If registered, must maintain active registration, and comply with all requirements of the S.A.F.E. Act, including but not limited to, providing their unique identifier, and ensuring the Registry is updated with significant changes (i.e., name changes and reportable changes to legal or regulatory actions) within 30 days and must update employment and personal information in the Registry as required. If required to register as an MLO, will successfully pass a background check against the U.S. General Services Administration (GSA) Excluded Parties List (EPL), the HUD Limited Denial of Participation List (LDP List), and the Federal Housing Finance Agency's (FHFA) Suspended Counterparty Program (SCP) list as required by secondary market investors. Must maintain ability to pass any subsequent background checks against these lists and comply with all their requirements.

Teller/Banker (Highland Hills)

Teller/Banker (San Pedro)

Search 9697+ Assistant branch manager jobs near you this August. New roles added regularly across leading industries. Apply today.