assistant branch manager

Torrington Savings Bank

<div>Description:
<p><b>
Overview:</b></p><p>
Assists in the daily sales and service operations of the branch. Assistant Branch Manager can perform all operational, sales and service activities in the branch with minimal supervision. Assistant Branch Manager will coach junior employees as required in operational, compliance and sales functions. Capable of performing all customer service functions to properly service present and potential customers while substantially contributing to the branch sales goals.</p><p><b>
Primary Accountabilities / Responsibilities:</b></p><ul><li>
Assist Branch Manager is assuring the proper operations and maintenance of the branch.</li><li>
Provide exemplary customer service.</li><li>
Significantly contribute to branch goal achievement through sales, referrals and retention of account relationships and excellent customer service.</li><li>
Assure adherence to established policies, procedures and work ethics.</li><li>
Assign work provide training and guidance to employees as needed.</li><li>
Open and close branch as needed.</li><li>
Accurately process all daily branch work in a timely and accurate manner.</li><li>
Ensure vault is maintained in a proper and accurate manner.</li><li>
Work at a desk or teller line depending on the need of the branch.</li><li>
Accurately process various customer service transactions; savings accounts, checking accounts, CD&rsquo;s, process all IRA requests.</li><li>
Accurately take Home Equity Loans/Lines of Credit applications and HELOC closings. Must have NMLS # in good standing.</li><li>
Assume management of branch in the absence of the branch manager.</li><li>
Assumes additional responsibilities as requested by the Branch Manager including resolving routine personnel issues.</li></ul>
Requirements:
<p><b>
Training/Education requirements:</b></p><ul><li>
Pre-Requisites</li><li>
Successful completion of CSR III requirements or equivalent work experience (4- 5 years in a customer service/sales role).</li><li>
Acceptable performance with CSR III transactions, variances, attendance/punctuality.</li></ul><p><b>
Job Specific Skills:</b></p><ul><li>
General computer skills</li><li>
Organization</li><li>
Accurate cash handling/balancing</li><li>
Requirement to keep customer and Bank proprietary information confidential</li></ul><p><b>
Competencies Required:</b></p><ul><li>
Customer Focus</li><li>
Results Oriented</li><li>
Adaptability</li><li>
Collaboration</li><li>
Communication</li><li>
Composure</li><li>
Innovation</li><li>
Self-Development</li></ul><p><b>
Work Environment/Physical Demands/Condition Requirements:</b></p><p>
Busy office environment, with moderate noise: computers, printers, phones, and light traffic. Must be able to focus and not be easily distracted. Must be able to sit for at least 70% of the workday. Some movement is required to retrieve files, etc. Must be able to see computer screen and read documents. Ability to lift 10 lbs.</p><p><b>
Equipment Used:</b></p><p>
General office equipment: Computer, Telephone, Mobile devices, Scanner</p><p><b>
Compliance:</b></p><p>
Satisfactorily completes all required compliance training and complies with all regulations which apply within the scope of the position.</p><p><b>
Information Security</b></p><p>
Responsible for actively protecting the confidentiality of customer information and computer systems used in the bank by:</p><ul><li>
Remaining alert to and reporting malicious or suspected malicious email.</li><li>
Participating in training opportunities to ensure continued protection of customer data.</li><li>
Provide feedback where possible to help improve the Bank&rsquo;s security culture.</li></ul><p>
Responsible for maintaining confidentiality of all sensitive information.</p></div>

Assistant Branch Manager

Mariner Finance

Are you looking for a position where you have variety in your daily tasks and duties? Do you thrive working in an energetic and fast-paced environment? Are you looking to be a part of a team where you can make an impact by providing high-quality results and grow your career with an organization? If you answered yes to these questions, our Assistant Branch Manager role is a perfect fit for you – apply today!
<br><br>
Assistant Branch Manager
<br><br>
Reports To Branch Manager FLSA Status Non- Exempt
<br><br>
<b>Schedule:</b><br>
Full-time, 40 hours
<br><br>
Monday through Friday. Saturday hours required seasonally and as business needs require. Work hours will depend on the business hours of the time zone serviced.
<br><br>
To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs.
<br><br>
<b>In This Role, You Will:</b><br>
Promote branch operations by providing exceptional customer service and meeting or exceeding your individual sales and delinquency targets/goals. Your daily responsibilities will include servicing existing and potential customers, collecting delinquent accounts, and supporting the manager in overseeing daily operations when needed. This position also assists in coaching teammates for improved results and takes point in daily administrative tasks to ensure proper completion. Prepare to take on increasing leadership responsibilities as you grow in this role and continue growing your career with Mariner Finance!
<br><br>
<b>Responsibilities and Essential Duties:</b><br>
<ul>
<li>Process credit loan applications, presents loan solutions based on customer needs, and enthusiastically presents all available sales products.</li>
<li>Proactively contact customers with past due balances to offer possible solutions and resolve delinquency.</li>
<li>Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.</li>
<li>Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.</li>
<li>Assist the Branch Manager by preparing reports as needed.</li>
<li>Maintain compliance in the branch.</li>
<li>In manager’s absence, coordinate functions and daily operational issues through communication with the District Manager.</li>
<li>Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.</li>
<li>May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.</li>
</ul>
<b>Required Qualifications:</b><br>
<ul>
<li>Minimum of three (3) years of experience in a customer service or sales position, with two (2) years of experience in the Consumer Lending and/or Financial Services industry with consistent demonstrated achievement of assigned KPIs. Supervisory or team lead experience may be substituted for industry experience.</li>
<li>High school diploma or equivalent.</li>
<li>Reliable transportation required.</li>
<li>Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.</li>
<li>Proficient in Microsoft Office or similar programs with the ability to learn financial services programs.</li>
<li>Ability to complete essential duties/functions in a timely, accurate manner.</li>
<li>Demonstrated problem-solving skills, project leadership skills, and interpersonal skills in demanding situations, or completion of related coursework/training.</li>
<li>Must obtain applicable, required licenses to sell insurance products offered to customers by the branch.</li>
<li>Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies.</li>
</ul>
<b>Preferred Qualifications:</b><br>
<ul>
<li>Bachelor’s degree in a discipline such as Business, Accounting, Finance, Administration, Economics; or military rank (e.g., E-4, W1, or O1 and above). Additional, applicable years of experience may be substituted for degree.</li>
<li>Bilingual fluency in Spanish/English.</li>
<li>Has, in good standing, applicable, required licenses to sell insurance products offered to customers by branch.</li>
</ul>
<b>Physical Demands:</b><br>
While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
<br><br>
Disclaimer
<br>This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.
<br><br>
IND1
<br>Li-Onsite
<br>#R5
<br><br>
<b>Compensation:</b> Hourly rate is commensurate with skills and experience. This role is also eligible for a competitive incentive program based on individual and company performance.
<br><br>
<b>Benefits:</b> Mariner Finance offers comprehensive benefits to eligible employees, including:
<br><ul>
<li>Health Insurance - Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA</li>
<li>Vision Insurance</li>
<li>Dental Insurance</li>
<li>Company-paid Basic Life, Long-Term Disability, and AD&D Insurance</li>
<li>Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Supplemental Life, and Supplemental AD&D Insurance</li>
<li>401(k) and Company Matching Contributions</li>
<li>Paid Time Off - full-time employees may accrue a minimum of 120 hours per year</li>
<li>11 Paid Holidays</li>
<li>FMLA</li>
<li>Employee Assistance Program (EAP)</li>
<li>Paid Parental Leave</li>
<li>Referral Incentives</li>
<li>Education Assistance Program</li>
<li>Complimentary FIMC Membership Plan</li>
<li>Access to industry-specific training programs</li>
<li>Certain roles may qualify for additional benefits such as Relocation Assistance, Debt Assistance, Cell Phone Reimbursement, and Travel/Auto Reimbursement. Contact careers@marinerfinance.com for additional information.</li>
</ul>
Benefits provided are consistent with applicable state laws and Company policies. Eligibility may vary based on full-time or part-time status, location, or management level.
<br><br>
<b>For additional information, please visit:</b> https://www.marinerfinance.com/careers/benefits/
<br><br>
Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke-free workplace.
<br><br>
Mariner Finance, LLC | NMLS #166564

Are you looking for a position where you have variety in your daily tasks and duties? Do you thrive working in an energetic and fast-paced environment? Are you looking to be a part of a team where you can make an impact by providing high-quality results and grow your career with an organization? If you answered yes to these questions, our Assistant Branch Manager role is a perfect fit for you – apply today!
<br><br>
Assistant Branch Manager
<br><br>
Reports To Branch Manager FLSA Status Non- Exempt
<br><br>
<b>Schedule:</b><br>
Full-time, 40 hours
<br><br>
Monday through Friday. Saturday hours required seasonally and as business needs require. Work hours will depend on the business hours of the time zone serviced.
<br><br>
To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs.
<br><br>
<b>In This Role, You Will:</b><br>
Promote branch operations by providing exceptional customer service and meeting or exceeding your individual sales and delinquency targets/goals. Your daily responsibilities will include servicing existing and potential customers, collecting delinquent accounts, and supporting the manager in overseeing daily operations when needed. This position also assists in coaching teammates for improved results and takes point in daily administrative tasks to ensure proper completion. Prepare to take on increasing leadership responsibilities as you grow in this role and continue growing your career with Mariner Finance!
<br><br>
<b>Responsibilities and Essential Duties:</b><br>
<ul>
<li>Process credit loan applications, presents loan solutions based on customer needs, and enthusiastically presents all available sales products.</li>
<li>Proactively contact customers with past due balances to offer possible solutions and resolve delinquency.</li>
<li>Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.</li>
<li>Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.</li>
<li>Assist the Branch Manager by preparing reports as needed.</li>
<li>Maintain compliance in the branch.</li>
<li>In manager’s absence, coordinate functions and daily operational issues through communication with the District Manager.</li>
<li>Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.</li>
<li>May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.</li>
</ul>
<b>Required Qualifications:</b><br>
<ul>
<li>Minimum of three (3) years of experience in a customer service or sales position, with two (2) years of experience in the Consumer Lending and/or Financial Services industry with consistent demonstrated achievement of assigned KPIs. Supervisory or team lead experience may be substituted for industry experience.</li>
<li>High school diploma or equivalent.</li>
<li>Reliable transportation required.</li>
<li>Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.</li>
<li>Proficient in Microsoft Office or similar programs with the ability to learn financial services programs.</li>
<li>Ability to complete essential duties/functions in a timely, accurate manner.</li>
<li>Demonstrated problem-solving skills, project leadership skills, and interpersonal skills in demanding situations, or completion of related coursework/training.</li>
<li>Must obtain applicable, required licenses to sell insurance products offered to customers by the branch.</li>
<li>Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies.</li>
</ul>
<b>Preferred Qualifications:</b><br>
<ul>
<li>Bachelor’s degree in a discipline such as Business, Accounting, Finance, Administration, Economics; or military rank (e.g., E-4, W1, or O1 and above). Additional, applicable years of experience may be substituted for degree.</li>
<li>Bilingual fluency in Spanish/English.</li>
<li>Has, in good standing, applicable, required licenses to sell insurance products offered to customers by branch.</li>
</ul>
<b>Physical Demands:</b><br>
While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
<br><br>
Disclaimer
<br>This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.
<br><br>
#LI-Onsite
<br>#R93
<br>IND2
<br><br>
<b>Compensation:</b> Hourly rate is commensurate with skills and experience. This role is also eligible for a competitive incentive program based on individual and company performance.
<br><br>
<b>Benefits:</b> Mariner Finance offers comprehensive benefits to eligible employees, including:
<br><ul>
<li>Health Insurance - Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA</li>
<li>Vision Insurance</li>
<li>Dental Insurance</li>
<li>Company-paid Basic Life, Long-Term Disability, and AD&D Insurance</li>
<li>Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Supplemental Life, and Supplemental AD&D Insurance</li>
<li>401(k) and Company Matching Contributions</li>
<li>Paid Time Off - full-time employees may accrue a minimum of 120 hours per year</li>
<li>11 Paid Holidays</li>
<li>FMLA</li>
<li>Employee Assistance Program (EAP)</li>
<li>Paid Parental Leave</li>
<li>Referral Incentives</li>
<li>Education Assistance Program</li>
<li>Complimentary FIMC Membership Plan</li>
<li>Access to industry-specific training programs</li>
<li>Certain roles may qualify for additional benefits such as Relocation Assistance, Debt Assistance, Cell Phone Reimbursement, and Travel/Auto Reimbursement. Contact careers@marinerfinance.com for additional information.</li>
</ul>
Benefits provided are consistent with applicable state laws and Company policies. Eligibility may vary based on full-time or part-time status, location, or management level.
<br><br>
<b>For additional information, please visit:</b> https://www.marinerfinance.com/careers/benefits/
<br><br>
Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke-free workplace.
<br><br>
Mariner Finance, LLC | NMLS #166564

E-Lite Vape and Cigratte

<p>E-Lite is urgently looking for Assistant Branch Manager/Branch Manager. *</p><p>*Location: Model Town Lahore</p><p><b>*Job Description*</b></p><p>&middot; Responsible and accountable for smooth execution of all inventory reconciliation till operation.</p><p>&middot; Sales growth strategies.</p><p>&middot; Cash handling.</p><p>&middot; Maintain detailed records of customer interactions.</p><p>&middot; Customer services &amp; customer problem solving.</p><p>&middot; Excellent communication and interpersonal skills.</p><p>&middot; Knowledge of retail trends and understanding of customer preferences.<br/>. Manage overall shop operations.</p><p><b>*Requirements and Skills: *</b></p><p>&middot; 1-2 years of working experience in similar role.</p><p>&middot; Proven experience as an Assistant Branch Manager/Branch Manager, or similar role</p><p>&middot; Using Microsoft Excel.</p><p>&middot; Understanding of store operations.</p><p>&middot; Intermediate OR BSc degree in Sales, Business Administration, or a related field.</p><p>&middot; Salary Package: Competitive, based on experience.</p><p>&middot; Target based Commission + Product incentive on special products.</p><p>Drop us a message or send your CV to careers@e-lite.com.pk with the job title mentioned in the subject line.</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Assistant Branch Manager - Retail

Woodforest National Bank

<div><div><b>Retail Assistant Branch Manager</b><b>-</b><b>071041</b></div><p></p><div><b>
Description</b><div></div><p><br>
Take the next step toward your new career today!</p>
<p>Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!</p>
<div>The Retail Assistant Branch Manager is responsible for aligning direction with the Retail Branch Manager in driving results and supporting the mission in the growth of consumer and business customer relationships, community engagement, and instore partner relationships, while delivering the Woodforest Experience to every customer, every day, every time.</div><br>
<div>
</div><div><b>Key Responsibilities:</b></div>
<ul><li>Assist Manager in achieving branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer.</li>
<li><div>Must be a &ldquo;Keeper of the Woodforest Culture&rdquo; and possess the ability to create energy around Retail objectives and initiatives.</div>
<div>Assist Manager in developing and leading innovative strategies to grow, retain and deepen consumer and business relationships.</div>
<div>Proactively grow business deposits and loans through inside and outside business calling.</div>
</li><li><div>Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with customers, community members, and retail partners.</div>
</li><li><div>Embrace and leads a technology driven customer experience.</div>
</li><li><div>Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager in order to be an engaged and intrinsic community partner.</div>
</li><li><div>Inspire and coach team members to reach their full potential and act as a positive role model.</div>
</li><li><div>Demonstrate flexibility to perform every other duty as assigned.</div>
</li></ul><div><b>Other Responsibilities:</b></div>
<ul><li><div>Exhibit operational excellence through diligent adherence to policies and procedures.</div>
</li><li><div>Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines.</div>
<div>Practice branch security procedures and protect customer confidentiality and privacy.</div>
</li><li><div>Perform branch servicing duties such as paying and receiving, cash and vault balancing; ordering cash, cards, reports, audits and control checks; maintaining and servicing automated teller machines; and cleaning work areas.</div>
</li><li><div>Practice prudent expense management.</div>
</li><li><div>Address customer questions and concerns by telephone and in person or refer to appropriate internal resource with ownership until final resolution.</div>
</li></ul><div><b>Competencies Required:</b></div>
<ul><li>Must be proactive when seeking business outside of the branch.</li>
<li>Inspired, goal oriented, disciplined, team leader with strong interpersonal skills, sales aptitude, and comfortable with outside sales.</li>
<li>Must be open to direct coaching and feedback.</li>
<li>Ability to work flexible or extended working hours to meet business needs; demonstrated reliability.</li>
<li>Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members.</li>
<li>Knowledge of/or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in as sales and service process.</li>
<li>Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines.</li>
<li>Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining accuracy and attention to detail.</li>
<li>Ability to understand instructions, forms, applications, and be familiar with financial statements and credit reports.
</li></ul></div><p></p><div><b>Qualifications</b><div>
</div>
Minimum Qualifications/Experience:<br>
<ul><li>3 years of relevant and transferrable sales and/or customer service experience:</li></ul>
 OR an Associate&rsquo;s degree and 2 years of relevant and transferrable sales and/or customer service experience;<br>
 OR a Bachelor&rsquo;s degree and 1 year of relevant and transferrable sales and/or customer service experience.<br>
<ul><li>Demonstrable leadership ability and experience. Prior supervisory experience is helpful.</li><li>Previous instore banking experience is preferred, but not required.</li><li>Must be positive and engaging.
</li></ul><br>
Formal Education &amp; Certification:<br>
<ul><li>High School Diploma or equivalent required.
</li></ul><br>
Work Status:<br>
<ul><li>Full-Time.
</li></ul><br>
Supervisory Responsibility:<br>
<ul><li>Mentor or lead a team of more junior staff but does not typically have formal management responsibility for personnel decisions.
</li></ul><br>
Travel:<br>
<ul><li>Up to 25% or more outside of branch or as needed by customer.
</li></ul><br>
Working Conditions:<br>
<ul><li>Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
</li></ul><br>
Disclaimer:<br>
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time.<br>
<br>
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.</div><p></p><div><b>
Job</b><b>:</b> Branch Banking</div><div><b>
Primary Location</b><b>:</b> Ohio-Cincinnati</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Work Locations</b><b>:</b> OH - NW Cincinnati WM-0420 8451 Colerain Cincinnati 45239</div><div><b>
Salary Range</b><b>:</b> $20.60 - $28.84 per hour</div><div><b>
Unposting Date</b><b>:</b> Ongoing</div><div><b>
Organization</b><b>:</b> Ohio</div></div>

Retail Assistant Branch Manager

Precision Door Service

<div>Description:
<p><b>
Why join us?</b></p><p><b>
Our Vision</b> &ndash; To provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians, and staff.</p><p><b>
Our Mission</b> &ndash; To establish Precision Door Service as the public standard and national household name in garage door repair service.</p><p><b>
Our Values</b> &ndash; Culture, Reliable People, Career Oriented, Industry Standard Training and Safety, Competitive Salaries &amp; Benefits, Garage Door Leaders</p><p>
The <i>Assistant Branch Manager</i> is responsible for assisting the Branch Manager in the overall management/condition of the residential division at all locations for the installations, sales, technical support, safety, and operations activities.</p><p><b>
Responsibilities</b></p><ul><li>
Plans and directs installations, sales, and operations to meet operational and financial goals</li><li>
Develop operating budgets and capital expenditure recommendations in order to meet operational and financial goals for their regional location</li><li>
Ensure achievement of staying within the budget allotted in their respective market</li><li>
Recommends and creates operating policies and procedures as required in order to provide consistent guidance to teams</li><li>
Establish team-oriented customer service philosophy and supportive working environment for all employees</li><li>
Conduct management team meetings in order to keep field managers informed of news, forecasts and strategies relating to the operations within their location</li><li>
Encourages discussion, proposals for optimizing operations and addresses issues that impact the productivity of their location</li><li>
Has direct responsibility for budget preparation, operating costs, profitability of operations, inventory, and purchasing management</li><li>
Manages and trains the sales cycle for technicians</li><li>
Supervises assigned employees including staff selection and training</li><li>
Process weekly payroll commissions and approve employee hours</li><li>
Conducts performance reviews, rewards, and disciplines employees, addresses complaints and resolves issues</li><li>
Understands and observes all safety procedures and ensures all employees practice those safety procedures</li><li>
Schedules periodic safety meetings and solicits recommended changes to improve safety procedures if needed</li><li>
Responsible for continued sales growth in all residential locations and all residential garage door products</li><li>
Leads and runs Sandler meetings on a weekly basis</li><li>
Organizes weekly safety and operational meetings</li><li>
Maintains a high level of customer satisfaction and integrity across all locations</li><li>
Additional Assignments: Assist as needed by the BM.</li></ul>
Requirements:<p></p><p><b><br>
Experience &amp; Education</b></p><ul><li>
Minimum 2 years of experience in business operations with a proven track record of driving results.</li><li>
Operational leadership experience required; sales leadership experience is a plus.</li><li>
Bachelor&rsquo;s degree in Business, Sales, or Marketing preferred (not mandatory).</li></ul><p><b>
Core</b> <b>Experience</b></p><ul><li>
Proven ability to oversee branch operations, including:</li><li>
Sales performance</li><li>
Transportation &amp; logistics</li><li>
Maintenance and fleet management</li><li>
P&amp;L accountability</li><li>
Employee management (payroll, scheduling, performance evaluations)</li><li>
Experience collaborating with leadership to develop business plans, including:</li><li>
Revenue forecasting</li><li>
Expense management</li><li>
Fleet ROI and utilization</li><li>
Branch growth strategies</li><li>
Demonstrated skill in prioritizing workloads and managing shop personnel to ensure operational efficiency</li></ul><p><b>
Skills &amp; Competencies</b></p><ul><li>
Time management: Ability to prioritize tasks, meet deadlines, and streamline processes for maximum productivity.</li><li>
Decision-making: Skilled in evaluating options and selecting the best course of action to achieve company goals.</li><li>
Problem-solving: Analyze performance data and recommend strategies to improve productivity and profitability.</li><li>
Negotiation &amp; mediation: Resolve conflicts effectively and maintain positive outcomes.</li><li>
Leadership: Demonstrated ability to lead teams, facilitate collaboration, and drive change.</li><li>
Interpersonal skills: Build strong relationships and foster a positive team environment.</li><li>
Communication: Excellent verbal and written communication skills; personable and professional demeanor.</li></ul><p><b>
Personal Attributes</b></p><ul><li>
Self-motivated, proactive, and organized with a strong sense of urgency.</li><li>
Positive, team-oriented attitude with a willingness to challenge the status quo.</li><li>
Extroverted and approachable personality that inspires confidence and trust.</li></ul><p><b>
Other Requirements</b></p><ul><li>
Must possess a valid driver&rsquo;s license.</li></ul><p><b>
Physical Requirements</b></p><ul><li>
Ability to lift up to 100 lbs. and carry items up to 50 ft; walk on uneven surfaces and use hand tools with manual dexterity.</li><li>
Frequent use of ladders, mechanical hand tools, and common power tools.</li><li>
Clear verbal communication to convey detailed instructions accurately and quickly.</li><li>
Normal hearing ability to understand spoken information and distinguish sounds.</li><li>
Work occurs in both indoor and outdoor environments.</li></ul></div>

Assistant Branch Manager (Seattle)

<div><div><b>Retail Assistant Branch Manager - Bilingual</b><b>-</b><b>071030</b></div><p></p><div><b>
Description</b><div></div><p><br>
Take the next step toward your new career today!</p>
<p>Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!</p>
<div>The Retail Assistant Branch Manager is responsible for aligning direction with the Retail Branch Manager in driving results and supporting the mission in the growth of consumer and business customer relationships, community engagement, and instore partner relationships, while delivering the Woodforest Experience to every customer, every day, every time.</div><br>
<div>
</div><p><b>Key Responsibilities:</b></p>
<ul><li>Assist Manager in achieving branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer.</li>
<li><p>Must be a &ldquo;Keeper of the Woodforest Culture&rdquo; and possess the ability to create energy around Retail objectives and initiatives.</p>
<p>Assist Manager in developing and leading innovative strategies to grow, retain and deepen consumer and business relationships.</p>
<p>Proactively grow business deposits and loans through inside and outside business calling.</p>
</li><li><p>Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with customers, community members, and retail partners.</p>
</li><li><p>Embrace and leads a technology driven customer experience.</p>
</li><li><p>Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager in order to be an engaged and intrinsic community partner.</p>
</li><li><p>Inspire and coach team members to reach their full potential and act as a positive role model.</p>
</li><li><p>Demonstrate flexibility to perform every other duty as assigned.</p>
</li></ul><p><b>Other Responsibilities:</b></p>
<ul><li><p>Exhibit operational excellence through diligent adherence to policies and procedures.</p>
</li><li><p>Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines.</p>
<p>Practice branch security procedures and protect customer confidentiality and privacy.</p>
</li><li><p>Perform branch servicing duties such as paying and receiving, cash and vault balancing; ordering cash, cards, reports, audits and control checks; maintaining and servicing automated teller machines; and cleaning work areas.</p>
</li><li><p>Practice prudent expense management.</p>
</li><li><p>Address customer questions and concerns by telephone and in person or refer to appropriate internal resource with ownership until final resolution.</p>
</li></ul><div><b>Competencies Required:</b></div>
<ul><li>Must be proactive when seeking business outside of the branch.</li>
<li>Inspired, goal oriented, disciplined, team leader with strong interpersonal skills, sales aptitude, and comfortable with outside sales.</li>
<li>Must be open to direct coaching and feedback.</li>
<li>Ability to work flexible or extended working hours to meet business needs; demonstrated reliability.</li>
<li>Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members.</li>
<li>Knowledge of/or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in as sales and service process.</li>
<li>Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines.</li>
<li>Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining accuracy and attention to detail.</li>
<li>Ability to understand instructions, forms, applications, and be familiar with financial statements and credit reports.</li>
</ul>
</div><p></p><div><b>Qualifications</b><div>
</div>
Minimum Qualifications/Experience:<br>
<ul><li>3 years of relevant and transferrable sales and/or customer service experience;</li></ul>
 OR an Associate&rsquo;s degree and 2 years of relevant and transferrable sales and/or customer service experience;<br>
 OR a Bachelor&rsquo;s degree and 1 year of relevant and transferrable sales and/or customer service experience.<br>
<ul><li>Demonstrable leadership ability and experience. Prior supervisory experience is helpful.</li><li>Previous instore banking experience is preferred, but not required.</li><li>Must be positive and engaging.</li><li>Must be bilingual in English and Spanish.</li></ul><br>
Formal Education &amp; Certification:<br>
<ul><li>High School Diploma or equivalent required.</li></ul><br>
Work Status:<br>
<ul><li>Full-Time.</li></ul><br>
Supervisory Responsibility:<br>
<ul><li>Mentor or lead a team of more junior staff, but does not typically have formal management responsibility for personnel decisions.</li></ul><br>
Travel:<br>
<ul><li>Up to 25% or more outside of branch or as needed by customer.</li></ul><br>
Working Conditions:<br>
<ul><li>Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.</li></ul><br>
Disclaimer:<br>
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time<br>
<br>
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.</div><p></p><div><b>
Job</b><b>:</b> Branch Banking</div><div><b>
Primary Location</b><b>:</b> Virginia-Bull Run</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Work Locations</b><b>:</b> VA - Manassas Walmart-0914 8386 Sudley Rd Bull Run 20109</div><div><b>
Unposting Date</b><b>:</b> Ongoing</div><div><b>
Organization</b><b>:</b> Virginia</div></div>

Retail Assistant Branch Manager - Bilingual

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