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assistant director civic engagement service

New York University

<div>Position Summary:
<div><b>
Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.</b></div><div></div><div><br>
New York University Abu Dhabi (NYUAD) seeks to appoint an Assistant Director of Civic Engagement and Service reporting to the Head of Civic Engagement Service, Student Affairs.</div><div></div><div><br>
Reporting to the Head of Civic Engagement &amp; Service, the Assistant Director of Civic Engagement &amp; Service is a key leadership role, serving as a deputy to the Head of the department. This individual is charged with assisting in the delivery of the strategic vision and operational excellence of the department&rsquo;s core initiatives, creating transformative pathways for students to translate knowledge into action by engaging meaningfully &lsquo;in and of Abu Dhabi. They are a primary architect of opportunities that immerse students in real-world problem-solving, connecting them deeply and passionately with causes. They build mutually beneficial community partnerships and co-create educational opportunities that help students shape their understanding of how they will contribute to the communities they will be a part of in the future.</div><div>
This position assumes significant responsibility for the service-learning strategy of Civic Engagement &amp; Service, inclusive of the newly established Changemaker Hub, ensuring volunteer and service opportunities are embedded with reflective processes to ensure ongoing, iterative learning and leadership development. Externally, they oversee a diverse portfolio of partnerships with external organizations including but not limited to local schools, universities, People of Determination centers, inclusion partners, nonprofit, government and private institutions. Internally, the Assistant Director co-manages student engagement programs for the department, including student employees and consultative relationships with student organizations. As a visionary leader with a strategic thinking lens, they will represent the department at key events, make key operational decisions in the absence of the Head, and support the department&rsquo;s infrastructure through strategic communications, data collection, and reporting.</div><div></div><div><b><br>
Key Responsibilities:</b></div><div>
Student Capacity Building:
</div><ul><li>Coach individual students and student groups about community engagement initiatives in collaboration with Student Life, advising on institutional risks and ensuring students have needed context and resources</li><li>
Support the growth, leadership, and professional development of Sufara&rsquo;a, the group of student employees in the Department of Civic Engagement &amp; Service that assist with running events and ongoing programs</li><li>
Orient students to global frameworks and best practices for community engagement, helping them contextualize their UAE experiences</li><li>
Facilitate capacity building opportunities for students&rsquo; social impact ideas, supporting the development habits of service, and a mindset of social responsibility</li><li>
Consult as needed with NYU Abu Dhabi&rsquo;s legal and compliance teams, the Office of Inclusion and Equity and the Office of Equal Opportunity to ensure risks are appropriately managed</li></ul><div>
Program Development &amp; Evaluation:</div><ul><li>
Collaboratively develop and refine programs for students to contribute meaningfully to the Abu Dhabi and UAE communities</li><li>
Align service-learning programs with global frameworks and best practices, as well as UAE-specific priorities</li><li>
Assists in the development of learning outcomes for civic engagement and service programs and initiatives, implementing both quantitative and qualitative assessment for program enhancement, and developing protocols, manuals and training materials as needed, ensuring a reflective learning process</li><li>
Works to ensure that processes and policies related to student community engagement are supportive of and compliant with NYUAD guidelines and UAE regulations</li><li>
Supports collaboration across campus by engaging faculty and other departments to align and support the development of curricular and co-curricular offerings related to community-based learning and civic leadership</li><li>
Analyzes, recommends, and implements changes and improvements to educational, cultural and civic engagement and service programming to benefit student leadership and community</li></ul><div>
External Relations:</div><ul><li>
Build and cultivate relationships with diverse local and global organizations and community members, as a way to promote NYUAD students and programs and to identify work, volunteer, cultural exchange and leadership development opportunities for students</li><li>
Support the Head of Civic Engagement &amp; Service in the advancement of external impact through developing and implementing strategies to sustain engagement with and strengthen capacity building of community partners</li><li>
Assist with seamless communication with NYUAD community engagement stakeholders to support university-wide interdisciplinary outreach, identifying alignment and collaboration with areas such as the Career Development Center, Athletics, Residential Education, Community Based Learning, Arts Center, Admissions and Global Education teams</li></ul><div>
Communications:</div><ul><li>
Strengthen storytelling of NYUAD contributions to the UAE through collaborations with Communications counterparts across the division and university</li><li>
Develop and implement communication strategies that support the mission and activities of Student Affairs through multifaceted marketing channels including but not limited to: external relations newsletter, reports for external stakeholders, social media, video content, design and print publications</li><li>
Work closely with Public Affairs to ensure accurate and compelling content on internal portal and public website pages and media releases</li><li>
Assist with the content delivery and copy editing of university-wide marketing collateral for hallmark civic engagement and service programs</li></ul><div>
Reporting &amp; Data Management:</div><ul><li>
Manage critical data and reporting functions for Student Affairs and Civic Engagement &amp; Service, including gathering of materials for annual reports, implementing data collection systems, compiling profiles of students and programs for external stakeholders, and producing engaging visual presentations and publications</li><li>
Support special reporting needs and liaise with other departments to ensure proper data management to support the activities of the division</li><li>
Align Civic Engagement &amp; Service projects with the Flourishing Framework of the NYU President Mills, and the NYUAD Violet Ready competencies</li><li>
Other divisional duties as assigned</li></ul>
Qualifications:
<div><b>
Required Education:</b></div><ul><li>
Master&rsquo;s Degree in higher education, international development, social work or related field</li></ul><div><b>
Required Experience:</b></div><ul><li>
More than 5 years of experience in higher education, community development or related field</li><li>
Proven track record in working with community entities, building new partnerships and managing multiple collaborators, particularly within the UAE context</li><li>
Experience coaching university students about experiential education, helping them navigate complex challenges and nuanced understandings of community</li><li>
Experience with student engagement, contact management, and/or volunteering tracking software
</li><li>Deep understanding of global frameworks for service learning and social impact, as well as UAE specific priorities for social impact
</li><li>High proficiency in developing and implementing strategic communications campaigns and leveraging data for storytelling
</li><li>Ability and willingness to work evenings and weekends, particularly during the academic year
</li><li>Excellent organization, presentation, written communication, and interpersonal skills
</li><li>Passion for community building, volunteerism and social impact</li></ul><div><b>
Preferred Experience:</b></div><ul><li>
Arabic language fluency</li></ul>
Additional Information:
<div>
The University is an equal opportunity employer committed to equity, diversity and social inclusion.</div></div>

Assistant Director, Civic Engagement & Service

Hilton

<div><p>Assistant Food and Drinks Director - Conrad Abu Dhabi Etihad Towers</p><p>
An Assistant Food and Beverage Director supervises the managers of the specific food and beverage service areas to ensure the highest quality standards are met. Additionally, you will oversee the food and beverage budget and administer the food and beverage marketing program.<br>
</p><br>
<br>
<b>What will I be doing?</b><p><br>
As an Assistant Food and Beverage Director, you will be responsible for hiring, training, supervising and scheduling food and beverage staff/management in accordance with business needs, productivity, service standards and policies/ procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:</p><ul>
<li>Develop menus and food and beverage marketing strategies</li>
<li>Implement new menus and promotions, such as holiday and special event promotions</li>
<li>Respond to guest inquiries and coordinate special arrangements and requests in food and beverage outlets</li>
<li>Observe food and beverage outlet operations and take needed action to ensure all standards are being met</li>
<li>Taste test food and beverage products for consistency</li>
<li>Assist outlet managers in coordinating services from other departments, i.e.: maintaining adequate stock of linen</li>
<li>Utilize computer equipment to analyze forecast, cost, and revenue reports and make decisions based on that information to ensure profit maximization</li></ul><p><b>
What are we looking for?</b></p><br>
<p>An Assistant Food and Beverage Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p>
<ul><li>High School graduate or equivalent required</li>
<li>Four year college degree preferred</li>
<li>At least 5 years experience managing food and beverage operations preferred</li><br>
</ul><p><br>
<br>
<b>What will it be like to work for Hilton?</b></p><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Assistant Food and Drinks Director - Conrad Abu Dhabi Etihad Towers

<div>Position Summary:
<div><b>
Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.</b></div><div></div><div><br>
New York University Abu Dhabi (NYUAD) seeks to appoint an Assistant Manager of Academic Programs reporting to the Director of Academic Programs.</div><div></div><div><br>
The Assistant Manager of Academic Programs is responsible for the full lifecycle management of academic conferences and workshops at the Institute (approx. 25- 30 per year), from development through execution and post-program evaluation. The role ensures that all programs are strategically aligned with the Institute&rsquo;s mission, meets high academic and operational standards, and fosters engagement with diverse stakeholders.</div><div></div><div><br>
This position exists to provide professional, efficient, and innovative support for academic programming, ensuring smooth coordination, compliance with university policies, and effective representation of the Institute within NYUAD and the broader academic community.</div><div></div><div><b><br>
Key Responsibilities:</b></div><div>
Plan Conference and Workshop Logistics:</div><ul><li>
Manage the planning, coordination, and implementation of academic conferences, symposia, and</li><li>
workshops logistics</li><li>
Liaise with faculty and program organizers to confirm event details, including scheduling, promotional materials, compliance with policies, and special requirements</li><li>
Coordinate with the Director of Events to secure venues, catering, AV support, and other infrastructure needs</li><li>
Create and manage event pages in Salesforce for program promotion</li><li>
Consolidate and communicate event details, such as speaker bios, participant lists, and schedules, to leadership and relevant stakeholders</li><li>
Identify opportunities for continuous improvement to elevate faculty and participant experience while ensuring cost efficiency</li></ul><div>
On site Program Administration:</div><ul><li>
Manage the on-ground execution of events, including registration, venue setup, AV functionality, and speaker preparation</li><li>
Coordinate ushers and student assistants, assigning clear responsibilities and ensuring smooth program flow</li><li>
Ensure high visibility and responsiveness throughout the program duration</li><li>
Provide staffing support for evening talks and Institute-related events as needed</li></ul><div>
Conduct Post-Program Evaluation and Reporting:</div><ul><li>
Collect program and participant data as well as feedback to assess program effectiveness and identify areas for enhancement</li><li>
Prepare summary reports, drawing connections between outcomes and goals</li><li>
Apply insights to inform planning of future events and contribute to broader program strategy</li></ul>
Qualifications:
<div><b>
Required Education:</b></div><ul><li>
Bachelor&rsquo;s Degree in Higher Education Administration, Business Administration, Communications or related field</li></ul><div><b>
Preferred Education:</b></div><ul><li>
Doctoral Degree in Higher Education, International Affairs, Business or related field</li></ul><div><b>
Required Experience:</b></div><ul><li>
More than 5 years of progressively responsible experience in academic program management, higher education administration, or event/project management</li><li>
Demonstrated experience managing budgets</li><li>
Experience using CRM systems, preferably Salesforce, for program management and stakeholder engagement</li><li>
Spoken and written Arabic</li><li>
Strong organizational and project management skills with the ability to manage multiple priorities and meet deadlines</li><li>
Excellent communication and interpersonal skills, with the ability to interact effectively with faculty, students, senior leadership, and external stakeholders</li><li>
Problem-solving skills with the ability to act independently and make decisions under pressure</li><li>
Proficiency with Microsoft Office Suite and familiarity with CRM/databases</li><li>
Ability to supervise and train administrative staff</li></ul><div><b>
Preferred Experience:</b></div><ul><li>
More than one year experience in an international academic environment</li><li>
Experience in developing assessment reports and program evaluation</li><li>
Prior exposure to cultural diplomacy, public engagement, or academic outreach</li><li>
Project Management Certification (PMP, PRINCE2) or equivalent training</li><li>
Knowledge of NYU and NYUAD policies, procedures, and systems</li><li>
Familiarity with events marketing and communications</li><li>
Strong intercultural communication skills and sensitivity to diverse perspectives</li><li>
Ability to represent the Institute with professionalism and serve as an ambassador in external forums</li><li>
Capacity to innovate and improve systems for program management, CRM, and event delivery</li></ul>
Additional Information:<div></div><div><br>
The University is an equal opportunity employer committed to equity, diversity and social inclusion.</div></div>

Assistant Manager, Academic Programs

Holland Advisors

<div>
 <p>
  <strong>
   Job Summary:
  </strong>
 </p>
 <p>
  We are seeking an experienced, skilled, proactive, and trustworthy
  <strong>
   Executive Assistant
  </strong>
  to support the Managing Director (an Emirati leader) of a newly formed holding company in the
  <strong>
   Digital Media Marketing Services
  </strong>
  . The role is based in Abu Dhabi.
 </p>
 <p>
  This role requires exceptional organizational, communication, and leadership skills. The ideal candidate will act as a strategic partner to the Director, manage the daily operations of the Director's office, and take on a leadership role in managing day-to-day operations, engagements and schedules.
 </p>
 <p>
  <strong>
   Key Responsibilities:Executive Support:
  </strong>
 </p>
 <ul>
  <li>
   Manage the Director&rsquo;s calendar, travel, meetings, and daily agenda.
  </li>
  <li>
   Draft reports, official communications, presentations, and minutes of meetings.
  </li>
  <li>
   Maintain smooth and professional communication on behalf of the Director.
  </li>
  <li>
   Coordinate and follow up on tasks, deadlines, and strategic initiatives.
  </li>
 </ul>
 <p>
  <strong>
   Office &amp; Operations Management:
  </strong>
 </p>
 <ul>
  <li>
   Oversee the organization and administration of the Director's office.
  </li>
  <li>
   Maintain efficient systems for communication and document handling.
  </li>
  <li>
   Ensure confidentiality and manage sensitive business information.
  </li>
 </ul>
 <p>
  <strong>
   Required Qualifications &amp; Skills:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Management, or a related field. (Master&rsquo;s degree is a plus.)
  </li>
  <li>
   Minimum of
   <strong>
    5 years of experience
   </strong>
   in executive-level support or management roles.
  </li>
  <li>
   <strong>
    Fluent in English
   </strong>
  </li>
  <li>
   Proficient in Microsoft Office (Word, Excel, PowerPoint) and collaboration tools.
  </li>
 </ul>
 <p>
 </p>
</div>


Executive Assistant

Abercrombie & Fitch Co.

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Abercrombie &amp; Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
 <br/>
 <br/>
 The company operates a family of brands, including Abercrombie &amp; Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie &amp; Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
 <br/>
 <br/>
 At Abercrombie &amp; Fitch Co., we lead with purpose and always put our people first. We&rsquo;re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store&rsquo;s organization.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer Experience
  </li>
  <li>
   Drive Sales
  </li>
  <li>
   OMNI Channel Fulfillment
  </li>
  <li>
   Store Presentation and Sales Floor Supervision
  </li>
  <li>
   Store &amp; Stockroom Operations
  </li>
  <li>
   Staffing, Scheduling, and Payroll Management
  </li>
  <li>
   Training and Development
  </li>
  <li>
   Communication
  </li>
  <li>
   Asset Protection
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   What It Takes
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Bachelors Degree OR one year of supervisory experience in a customer-facing role
  </li>
  <li>
   Strong problem-solving skills
  </li>
  <li>
   Inclusion &amp; Diversity Awareness
  </li>
  <li>
   Ability to show up in a fast-paced and challenging environment
  </li>
  <li>
   Team building skills
  </li>
  <li>
   Self-starter
  </li>
  <li>
   Drive to achieve results
  </li>
  <li>
   Multi-Tasking
  </li>
  <li>
   Fashion Interest &amp; Knowledge
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  What You&rsquo;ll Get
  <br/>
  <br/>
 </strong>
 As an Abercrombie &amp; Fitch Co. (A&amp;F Co.) associate, you&rsquo;ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&amp;F is committed to providing simple, competitive, and comprehensive benefits that align with our Company&rsquo;s culture and values, but most importantly &ndash; with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward.
 <br/>
 <br/>
 <ul>
  <li>
   Quarterly Incentive Bonus Program
  </li>
  <li>
   Annual return flight ticket
  </li>
  <li>
   Merit eligibility - salary increase based on Annual performance review
  </li>
  <li>
   Paid Time Off
  </li>
  <li>
   3 Paid Comp Days
  </li>
  <li>
   Merchandise Discount
  </li>
  <li>
   Medical, Dental, Health and Life Insurance
  </li>
  <li>
   Associate Assistance Program - professional and confidential mental and behavioral health counseling
  </li>
  <li>
   Carrot Fertility and Adoption
  </li>
  <li>
   Headspace mental health and wellness application membership
  </li>
  <li>
   Paid Parental and Adoption Leave
  </li>
  <li>
   Training and Development
  </li>
  <li>
   Opportunities for Career Advancement, we believe in promoting from within
  </li>
  <li>
   A Global Team of People Who'll Celebrate you for Being YOU
  </li>
  <li>
   Some of the above benefits can be availed upon completion of the probationary period
   <br/>
   <br/>
  </li>
 </ul>
 SEE WHAT IT&rsquo;S LIKE TO #WORKATANF - FOLLOW US ON INSTAGRAM @LIFEATANF
 <br/>
 <br/>
 Abercrombie &amp; Fitch Co. is an Equal Opportunity/Affirmative Action employer
</div>


Abercrombie & Fitch / Hollister - Assistant Store Manager, Abu Dhabi

Mandarin Oriental

<div>
 Emirates Palace Mandarin Oriental, Abu Dhabi is looking for an Accounts Payable Accountant to join our Finance team.
 <br/>
 <br/>
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 <br/>
 <br/>
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 <br/>
 <br/>
 Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.
 <br/>
 <br/>
 <strong>
  About The Job
  <br/>
  <br/>
 </strong>
 Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Finance Department, the Accounts Payable Accountant is responsible conducting continuous verification of invoices, statements, and credits received, resolving any discrepancies with invoices, statements, credits and/or vendors, travel agents or any departments within the hotel. Additional duties include creating and maintaining computerized records of expenses and payments, assisting in the preparation of various reports produced by the department and assisting in the month end closing process. The Accounts Payable Accountant reports to the Assistant Director of Finance/ Director of Finance.
 <br/>
 <br/>
 <strong>
  As
 </strong>
 <strong>
  Accounts Payable Accountant, you will be responsible for the following duties:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Reviews open purchase order file, checks on past due invoices weekly, investigates and resolves any outstanding issues.
  </li>
  <li>
   To obtain, all invoices through store or mail supported with authorized Purchase Order/Purchase Request and signed by Receiving Department, Head of Department and legitimate purchases.
  </li>
  <li>
   To prepare payments and submit them, with their support attached, for final approval and signatures.
  </li>
  <li>
   Verifies receipt of all materials listed on invoices and statements received from vendors and suppliers.
  </li>
  <li>
   Performs accuracy verification of items received, general ledger account &amp; department charged and invoice extensions.
  </li>
  <li>
   Reports deviations from established purchasing/receiving procedures to Assistant Director of Finance and Director of Purchasing.
  </li>
  <li>
   Posts and inputs invoice data into accounting software on a daily basis; verifies data is accurate.
  </li>
  <li>
   Answer Creditors queries relating to invoices / payments promptly and professionally.
  </li>
  <li>
   Prepare accruals monthly and as well yearly.
  </li>
  <li>
   Advance payments to be reconciled and ensure all cleared monthly basis.
  </li>
  <li>
   Support in External and Internal Audits.
  </li>
  <li>
   Ensure that all department employees are accurately paid in accordance with statutory requirements and as per contractual agreement.
  </li>
  <li>
   Arranging staff vacation dues in time as per the hotel&rsquo;s policy and to answer employees&rsquo; queries.
  </li>
  <li>
   Prepares approved and signed payment requests for releasing.
  </li>
  <li>
   Performs file maintenance activities for purchase orders, receiving documents, signed check copies, computer print outs and other documentation pertaining to accounts payable operations.
  </li>
  <li>
   Assists in end of month closing process, including payments, reversals, and accruals
  </li>
  <li>
   Verifies and processes payment of Travel Agent commissions.
  </li>
  <li>
   Assists in the performance of annual review and purge of files.
  </li>
  <li>
   Prepare Accounts reconciliations in a Monthly basis and keep them in a good shape.
  </li>
  <li>
   Assists in the monthly VAT filing process.
  </li>
  <li>
   Assists in the Cash Flow statement updating.
  </li>
  <li>
   To be courteous and professional when in contact with outside companies/suppliers and to maintain good working relationships with all colleagues throughout the hotel.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  As Accounts Payable Accountant, We Expect From You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in accounting, Finance or Hospitality Management.
  </li>
  <li>
   Minimum of 5 years&rsquo; experience in accounting, with a thorough understanding of Accounts Payable Section, resort experience will be a plus.
  </li>
  <li>
   Working knowledge of accounting software to include SUN Systems, Moreton Bay Systems &amp; all windows applications.
  </li>
  <li>
   Strong Level of Proficiency in Microsoft Office Suite &ndash; Specifically Excel and PowerPoint.
  </li>
  <li>
   Strong organizational and communication skills.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our commitment to you
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  </li>
  <li>
   MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  </li>
  <li>
   Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  </li>
  <li>
   Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We&rsquo;re Fans. Are you?
 </strong>
</div>


Accounts Payable Accountant

Emirates NBD

<div>
 <p>
  In line with the UAE Government&rsquo;s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   <u>
    We are looking to find the best UAEN talent to join our ENBD family
   </u>
  </em>
  .
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Organization Unit Purpose
  </strong>
 </p>
 <p>
  The client services team in corporate banking, supports the corporate relationship team in meeting the expectations of the client and supporting the team for all client matters with respect to Service and operational related requirements. This ensures that Relationship team is focused on revenue generation opportunities and service matters of the clients are managed by the Client Services team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The team is the point of contact for all Corporate Customers and provide end to end service for all operational related matters. The team also manages the Client queries received directly or referred through coverage to be addressed/resolved.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The team is responsible to ensure the following
  </strong>
  :
 </p>
 <ul>
  <li>
   Establish efficient processes to service the clients resulting in faster TAT, proactive support and satisfied customers.
  </li>
  <li>
   Liaise with other units of the bank mainly being Tanfeeth operations, Governance team, Group Compliance, Channels and Implementation team to ensure end to end resolution
  </li>
  <li>
   Ensuring client static and dynamic information is updated efficiently across all data users efficiently. This includes but is not limited to consumption of data points for compliance and regulatory information
  </li>
  <li>
   Assist the Coverage team with all day to day operational matters, enabling them to focus on direct revenue generating business activities. This include but are not limited to VAT \ Account statements, tracking of payments, referrals management, resolutions to client issues, collaboration with channels \ other units to support clients.
  </li>
  <li>
   Collaborate between BU Governance for compliance and Coverage to ensure the BU has complied with ongoing requirements.
  </li>
  <li>
   Support the BU in collating documentation and resolving all queries, issues with the coverage team.
  </li>
  <li>
   Communicate with client via email/phone and provide support for managing payments and account maintenance related inquiries and requests
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose
  </strong>
 </p>
 <p>
  The customer service Assistant Manager supports the Relationship Managers - coverage team to ensure that all customer related processes, queries, issues &amp; challenges are handled in an efficient and professional manner within the agreed TATs thereby delivering superior service experience to the customers.
 </p>
 <p>
  This is a high volume high intensity team and experienced- qualified Assistant manager is key to manage and deal with client queries, escalations and stakeholders within the bank.
 </p>
 <p>
  The assistant manager also ensures that:
 </p>
 <ul>
  <li>
   Services are delivered consistently to clients.
  </li>
  <li>
   Issues are prioritized in light of the attention required.
  </li>
  <li>
   Identify opportunities to automate and make the processes efficient.
  </li>
  <li>
   Proactive customer engagement for pre-empted issues such as major system changes.
  </li>
  <li>
   Ensue customers&rsquo; operational needs and requirements are timely addressed.
  </li>
  <li>
   Help also to gain maximum wallet share of business and generate maximum yield from the assigned portfolio through the day-to-day connection with clients.
  </li>
  <li>
   Knowledge of bank wide, systems, processed, products, departments &amp; updates.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Content
  </strong>
 </p>
 <p>
  Addressing all incoming client queries &amp; issues
 </p>
 <ul>
  <li>
   Close follow up with no reminders to resolve client issue.
  </li>
  <li>
   Timely escalation if required for closure.
  </li>
  <li>
   Highlighting the complex issue for permanent resolution.
  </li>
  <li>
   In depth knowledge of banking products.
  </li>
  <li>
   Familiar with systems, policies &amp; departments.
  </li>
  <li>
   Proactivity towards resolution.
  </li>
  <li>
   Proactively identifying issues &amp; managing client expectations
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Max Client Engagement
 </p>
 <ul>
  <li>
   Ability to address cross product client queries - TRADE, Online Solutions
  </li>
  <li>
   Ensure that clients are onboarded to bank's different solutions &amp; various products: SB-ST, Online Banking, Cash Solutions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Constant level of client services
 </p>
 <ul>
  <li>
   Ensure top class customer service by coordinating with all units involved including trade finance, Treasury, OPC, branches etc. to resolve customer&rsquo;s queries and processing customers&rsquo; requests in a timely manner. And significant knowledge of banking product.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Contribute in process &amp; system improvements.
 </p>
 <ul>
  <li>
   Highlight the daily challenges impacted client experience &amp; ways to improve the client journey.
  </li>
  <li>
   Monitoring of the daily repetitive activities (i.e. A.C. Maintenance, compliance referrals&hellip;) &amp; highlight any duplication of efforts, quick fixes.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Stakeholder Engagement
 </p>
 <ul>
  <li>
   Coordination on behalf of coverage team with Internal Stakeholders (primarily Group Operations, Tanfeeth, GOPs, and RD) to address RMs &amp; Clients issues.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  High level efficiency and compliance
 </p>
 <ul>
  <li>
   Ensure all processes are executed as per bank policy.
  </li>
  <li>
   Preparation of reports on relevant segment-portfolio for management purposes. CS team activities, challenges.
  </li>
  <li>
   Reporting the critical issues to CS management for further escalation to C&amp;IB Ops risk and senior management &ndash; at the appropriate time
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education
  </strong>
 </p>
 <ul>
  <li>
   The incumbent will have a degree education as a minimum - BBA/MBA/CA
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experiences
  </strong>
 </p>
 <ul>
  <li>
   The incumbent will at least 5 years of banking / Financial Industry experience in a recognized regulated market
  </li>
  <li>
   International Banking Experience
  </li>
  <li>
   Experience preferably within C&amp;IB related units (Trade, Cash, Credit, Treasury Products)
  </li>
  <li>
   Knowledge of banking operations in terms of branch and back office processes
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Knowledge &amp; Skills
  </strong>
 </p>
 <ul>
  <li>
   Product &amp; Process understanding for Wholesale Banking in general &amp; Analytical skills
  </li>
  <li>
   Credit analysis, trade finance products, operations knowledge
  </li>
  <li>
   Strong managerial skills in order to handle operations/portfolio accounts and to co-ordinate with other units.
  </li>
  <li>
   Proficiency in PowerPoint &amp; Excel
  </li>
  <li>
   Regulatory requirements understanding &ndash; within UAE
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Behavioral Competencies
  </strong>
 </p>
 <ul>
  <li>
   Taking initiatives and proactive.
  </li>
  <li>
   Team person
  </li>
  <li>
   Positive attitude towards customers, colleagues and superiors
  </li>
  <li>
   Self-starter and Independent.
  </li>
  <li>
   Assertive and confident.
  </li>
  <li>
   Committed to creating a continuous improvement culture within a team and organization.
  </li>
  <li>
   Interpersonal abilities to present a business-friendly image to all internal and external stakeholders.
  </li>
 </ul>
 <p>
 </p>
</div>


Assistant Manager - Client Services (National role)

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