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accommodation supervisor

assistant director of spa recreation

Raffles

<div><b>Company Description</b><p><br>
#BeLimitless</p><p>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.</p><p>
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p><p>
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS</p><b><br>
Job Description</b><p><b><br>
Key Responsibilities:</b></p><ul><li><p>
Oversee daily operations of spa, fitness, and recreation areas to ensure excellence in guest service and facility upkeep.</p></li><li><p>
Assist in developing and implementing wellness programs, treatment menus, and recreational activities.</p></li><li><p>
Support budgeting, financial performance, and revenue management strategies.</p></li><li><p>
Supervise, train, and motivate staff to maintain high service and professional standards.</p></li><li><p>
Monitor health, safety, and hygiene compliance across all facilities.</p></li><li><p>
Manage inventory, scheduling, and operational reporting.</p></li><li><p>
Address guest feedback promptly and ensure satisfaction.</p></li><li><p>
Collaborate with other departments to create integrated wellness and leisure experiences.</p></li></ul><b><br>
Qualifications</b><p><b><br>
Qualifications &amp; Requirements:</b></p><ul><li><p>
3&ndash;5 years of leadership experience in spa, fitness, or recreation management within a luxury hotel or resort.</p></li><li><p>
Strong leadership, communication, and organizational skills.</p></li><li><p>
Proven ability to drive revenue and deliver exceptional guest experiences.</p></li><li><p>
Knowledge of spa and fitness operations, products, and safety standards.</p></li></ul></div>

Assistant Director of Spa & Recreation

Fairmont Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 #BeLimitless
 <br/>
 <br/>
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 <br/>
 <br/>
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 <br/>
 <br/>
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 The Spa &amp; Recreation Attendant is responsible for ensuring a seamless, luxurious, and relaxing experience for all spa and recreation guests. This role involves maintaining impeccable cleanliness and hygiene standards, providing excellent guest service, and supporting day-to-day operations of the spa and wellness facilities. The ideal candidate is attentive, proactive, and passionate about delivering an outstanding guest experience in a prestigious environment.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Welcome guests warmly and escort them to spa and recreation facilities.
  </li>
  <li>
   Assist guests with facility orientation, answer inquiries, and handle guest requests promptly and professionally.
  </li>
  <li>
   Maintain a friendly, approachable demeanor while upholding the high standards of the Raffles &amp; Fairmont brands.
  </li>
  <li>
   Support front-of-house operations including appointment check-ins and VIP guest services.
  </li>
  <li>
   Ensure all spa and recreation areas, including treatment rooms, locker rooms, pools, and fitness zones, are clean, tidy, and well-stocked.
  </li>
  <li>
   Prepare treatment rooms between sessions by changing linens and replenishing products and supplies.
  </li>
  <li>
   Manage inventory levels for towels, amenities, and equipment; report shortages or maintenance needs promptly.
  </li>
  <li>
   Monitor and maintain the ambiance through control of lighting, temperature, and music.
  </li>
  <li>
   Assist with opening and closing duties of the spa and recreation facilities.
  </li>
  <li>
   Maintain logs of daily activities, cleaning schedules, and equipment checks.
  </li>
  <li>
   Report and follow up on maintenance issues or safety hazards immediately to ensure guest safety and comfort.
  </li>
  <li>
   Collaborate with spa therapists and management to ensure smooth daily operations.
  </li>
  <li>
   Adhere strictly to health, safety, and hygiene policies and protocols at all times.
  </li>
  <li>
   Follow all brand standards and operating procedures to maintain the highest levels of cleanliness and guest care.
  </li>
  <li>
   Assist in emergency procedures if necessary and ensure compliance with safety regulations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 1 year experience in spa, wellness, hospitality, or recreation facility roles preferred
  </li>
  <li>
   Strong attention to detail and commitment to maintaining high hygiene standards
  </li>
  <li>
   Excellent communication skills in English; additional languages are a plus
  </li>
  <li>
   Physically fit and able to stand for extended periods, bend, lift, and perform cleaning duties
  </li>
  <li>
   Flexible availability including weekends, evenings, and public holidays
  </li>
  <li>
   Knowledge of basic safety and first aid principles is advantageous
  </li>
 </ul>
</div>


Spa & Recreation Attendant

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25173074<br>
<b>Job Category</b>Golf, Fitness, &amp; Entertainment<br>
<b>Location</b>Al Messila a Luxury Collection Resort &amp; Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Supports the Director of Recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Supporting Recreation Operations</b></p>
<ul><li>Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Monitors quality, standards and meets the expectations of the customers on a daily basis.</li></ul>
<ul><li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</li></ul>
<ul><li>Schedules events, programs, and activities, as well as the work of others.</li></ul>
<ul><li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Supports the management of outside vendors including water sports and scuba.</li></ul>
<ul><li>Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.</li></ul>
<ul><li>Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).</li></ul>
<ul><li>Manages group activities including sand painting, bon fires, and team building events.</li></ul>
<ul><li>Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.</li></ul><p><br>
</p><p><b>Providing and Ensuring Exceptional Customer Service</b></p>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.</li></ul><p><br>
</p><p><b>Conducting Human Resources Activities</b></p>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Participates in the performance appraisal system process, giving feedback when needed.</li></ul>
<ul><li>Coordinates training activities for employees in department.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br>
</p><div>
<br>
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Kids Club Manager (Female)

Andaz

<div><div><p>Summary</p><div><p>
Duties and responsibilities related to the Spa Manager role:</p><ul><li>
Develop and implement the overall spa strategy, including its service menu, pricing, and wellness concepts, to align with the hotel's luxury positioning.</li><li>
Prepare and manage the annual spa <b>budget</b>, closely monitoring revenues, labor costs, and operational expenses to maximize <b>profitability</b>.</li><li>
Lead, recruit, train, and manage the performance of the entire spa team, including therapists, receptionists, and attendants, to ensure exceptional service.</li><li>
Drive spa revenue by developing and executing marketing promotions, managing guest memberships, and motivating the team to achieve <b>retail sales targets</b>.</li><li>
Oversee all daily operations, ensuring the spa's ambiance, cleanliness, and service standards are impeccably maintained at all times.</li><li>
Manage guest relations, personally handling any escalated feedback or complaints to ensure guest satisfaction and loyalty.</li><li>
Control all spa inventory, from professional treatment products to retail items, managing stock levels, placing orders, and conducting regular audits.</li><li>
Ensure the spa is in full compliance with all local health, safety, and licensing regulations.</li><li>
Stay current with <b>industry trends</b>, introducing new treatments, wellness technologies, and products to keep the spa competitive.</li></ul></div></div><div><p>
Qualifications</p><div><ul><li>
Ideally with a University Degree or Diploma in Spa Management and/or Hospitality/Tourism Management.</li><li>
Minimum 2 years work experience as Assistant Spa Manager.</li><li>
Aesthetic qualification in treatments and training will be of great advantage</li></ul></div></div></div>

SPA MANAGER

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Spa &amp; Wellness
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><b>Job Summary</b></div><div></div><div><br>
To be responsible for the oversight of the leisure and recreation areas (pool/lifeguards, kids, sports, and other activities). Daily supervision and leadership of the teams supporting the overall leisure services for hotel guests and members. Responsible to monitor and maintain all aspects of water safety, lifeguard standards, training, and operational management to the highest standard. Responsible to plan and implement the kids&rsquo; program at Rosewood Explorers, curate activities and programs, train and supervise Attendants.</div><div></div><div><b><br>
Essential Duties and Responsibilities</b></div><div></div><div><i><br>
General Duties</i></div><div><ul><li>
Provide a courteous, professional, efficient, and flexible service at all times.</li><li>
Possess full working knowledge and ability to perform all duties and tasks listed in under job description.</li><li>
Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>
Anticipate guests&rsquo; needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. To maintain positive guest relations at all times.</li><li>
Respect the privacy of the guest at all times.</li><li>
Attend briefings, as required.</li><li>
Follow company policies and procedures; ensure uniform and personal appearance is clean and professional.</li><li>
Maintain confidentiality of proprietary information; protect company assets.</li></ul></div><div></div><div><i><br>
Operational Responsibilities</i><br>
<ul><li>
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.</li><li>
Speak with others using clear and professional language; answer telephones using appropriate etiquette.</li><li>
Develop and maintain positive working relationships with others.</li><li>
Process orders or transactions from customers and collect payment as necessary.</li><li>
Be articulate in all operational programs and job skills, showing enthusiasm to always increase this knowledge and that of your associates, acting as a role model to others.</li><li>
Wellness departmental policies, service procedures and Forbes/LQA standards.</li><li>
Opening and closing the facility.</li><li>
Taking reservations and answering the telephone in the absence of the reception team.</li><li>
Recognize arrivals of all VIP guests arriving in the spa/fitness/recreation facility and the hotel.</li><li>
Ensure the facility is in peak condition and clean at all times.</li><li>
Responsible for driving the guest experience and communication amongst the associates orchestrating a smooth guest sequence delivery.</li><li>
Ensure guest / member preferences and special requests are accommodated to the best of the property&rsquo;s abilities.</li><li>
Ensure the facility is receiving the highest ratings from the guest satisfaction surveys.</li><li>
Deal with any guest complaints, comments or concerns with discretion and urgency.</li><li>
Maintain the provision of amenities and towels, this includes stocking fresh ones and collecting used ones and delivering them to the needful delivery points.</li><li>
Ensure lighting and music levels are correctly set and maintained.</li><li>
Knowledgeable of the wellness reservation systems, POS system, operation &amp; control of systems and equipment.</li><li>
Maintain the professional set up of all guest access areas, and any supporting facilities.</li><li>
Remove any dishes left by the guests and clean them.</li><li>
Ensure all areas are stocked as per standard with appropriate supplies.</li></ul></div><div></div><div><i><br>
Rosewood Explorers</i></div><div><ul><li>
Personally contribute to the Rosewood Explorer program's team goal of providing fun, educational and caring services to the children of members and guests, in a warm and welcoming environment.</li><li>
Build rapport with and take a genuine interest in all children and parents utilizing the club's child activity services.</li><li>
Supervise on-floor operations and associates during shift. Act as a roving attendant at various kid activity stations when needed.</li><li>
Offer a full, varied, innovative, and targeted calendar of activities and events for boys and girls who visit.</li><li>
Maintain the facility and equipment/supplies to company standards for cleanliness and safety.</li><li>
Assist the Director with special projects, events, specialty classes and party planning for the kid&rsquo;s program.</li><li>
Participate in everyday activities such as organizing arts and crafts time, leading games, reading stories, and singing songs.</li><li>
Promote the club's kids&rsquo; programs and activities.</li><li>
Assist parents in program registration and discuss any behavioral issues of child.</li><li>
Check and supervise the work of Attendants based on proper security procedures ensure that every kid and parent has signed in and signed out in our sign in and sign out form.</li><li>
Brief and supervise the Attendants to organize and store toys and materials to ensure order in Kids Club area.</li><li>
To help keep facilities and equipment clean, neat, and well maintained. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.</li><li>
Perform other related duties as requested by the manager.</li><li>
Supervise &amp; report problems, injuries, and hazards promptly if cannot handle to Director of Wellness.</li><li>
Ensure that all necessary paperwork is completed as needed within the day &amp; meet the monthly report deadlines.</li></ul></div><div></div><div><i><br>
Lifeguarding</i></div><div><ul><li>
Ensure that all rescue and lifesaving equipment is checked and maintained on a regular basis as well as ensuring that all pool and beach areas are maintained at all times: Ensure proper standards of safety, hygiene, cleanliness, and functioning of equipment.</li><li>
Coordinate and supervise third party lifeguard arrangements and daily scheduling.</li><li>
Monitor guest activities to ensure the comfort and safety of all.</li><li>
In case of emergencies, they respond immediately, communicate effectively with supervisors, and execute emergency procedures as needed. Assist in First Aid situations.</li><li>
Report any guest&rsquo;s feedback, comments, or complaints to your Department Head immediately.</li><li>
Plan, facilitate and document all lifeguard training sessions as well as to ensure all lifeguard qualifications are kept up to date.</li><li>
Carry out visual audits of lifeguards to guarantee the highest levels of professionalism at all times.</li><li>
Carry out regular un-announced rescue drills in coordination with hotel management.</li><li>
Assist in the preparation of lifeguard schedules to ensure that the maximum coverage is achieved at all times.</li><li>
Operate in a safe and environmentally friendly way to protect guests&rsquo; and associates&rsquo; health and safety, as well as protect and conserve the environment.</li><li>
Monitor the quality of water, collect water samples for testing, and maintain water quality conditions in collaboration with the Engineering Department to ensure that the pool water meets established standard quality.</li><li>
Arrange and/or conduct lifeguard training focused on safety, professionalism, and customer service.</li><li>
Handle customer complaints, train lifeguards, and manage schedules.</li></ul></div><div></div><div><i><br>
Other Responsibilities</i></div><div><ul><li>
Manage team schedules to maximize efficiency and offer administrative support for all reports related to recreation.</li><li>
Maintain accurate records of all data produced by recreation department.</li><li>
Support the Manager to track all internal inventories for the department and report any variances of equipment lost, stolen, or broken.</li><li>
Review purchase requisitions required to have adequate stock of equipment and supplies.</li><li>
Submit monthly reports relevant to income of recreation and or relevant departments.</li><li>
Provide performance reviews as needed.</li><li>
Report any maintenance requirements of the recreation areas.</li></ul></div><div></div><div><i><br>
Talent Development Responsibilities</i></div><div><ul><li>
Supervise day-to-day associate performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel.</li><li>
Conduct Brand Services Training, review guest journey and flow charts.</li><li>
Conduct Forbes, LQA and FTG Training for Wellness.</li><li>
Ensure that all aspects of associate performance are managed within the department including on-going associate feedback, counseling and disciplinary requirements, and the associated Performance Reviews. These aspects must be carried out in accordance with corporate guidelines.</li></ul></div><div></div><div><i><br>
Health &amp; Safety Responsibilities</i></div><div><ul><li>
Coordinate with facilities maintenance, equipment service vendors, software provider, etc. for repairs and service.</li><li>
Follow up on quotation and projects on facilities improvements.</li><li>
Conduct Weekly walk-through with ENG to follow on outstanding maintenance issues.</li><li>
Maintain a high level of safety in the workplace.</li><li>
Responsible for the HOH, Fire, Life, Health and Safety including storage (towels and OE), Fire exits and passage clearance.</li></ul></div><div></div><div><b><br>
Standard Responsibilities</b></div><div><ul><li>
Comply and adhere to the Rosewood company policies.</li><li>
Take on other tasks in addition of the ones stated, in a reasonable framework.</li><li>
Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.</li><li>
Maintain an understanding of the wellness industry and Asaya philosophy (emotional, physical, nutrition, skin health, community.)</li><li>
Understand that as a representative of Asaya they will maintain a healthy, fit appearance and a positive attitude.</li><li>
Model the Company&rsquo;s culture, vision, mission, and core values at all times.</li><li>
Be mindful of and active in a Wellness lifestyle and strive to inspire wellness-focused change in others.</li><li>
Maintain personal grooming and appearance according to the standards.</li><li>
Maintain a positive attitude toward guests, associates, subordinates, and hotel management. Avoid engaging in gossip or any dialogue that may diminish the direction and goals of the hotel and the hotel group.</li></ul></div><div></div><div><b><br>
Confidentiality</b></div><div></div><div><br>
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and employees, unless otherwise stated.</div><div></div><div><b><br>
Health &amp; Safety</b></div><div><ul><li>
Be aware of and comply with safe working practices as laid down under the Health and Safety Act as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li><li>
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li><li>
Report any defects in the building, plant or equipment according to hotel procedure.</li><li>
Ensure that any accidents to staff, guests or visitors are reported immediately in accordance with correct procedures.</li><li>
Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li><li>
Be fully conversant with:</li><li><ul><li>
Regulations</li><li>
Risk Assessments for your department</li><li>
Hotel Fire &amp; Bomb Procedures</li></ul></li></ul></div><div></div><div><b><br>
Other</b></div><div></div><div><br>
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</div><div>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</div></div></div></div></div></div>

Leisure Supervisor

<div><b>Company Description</b><p><br>
#BeLimitless</p><p>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.</p><p>
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p><p>
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS</p><b><br>
Job Description</b><p><b><br>
Key Responsibilities</b></p><p><b>
Operations &amp; Team Management</b></p><ul><li><p>
Oversee daily spa operations, ensuring compliance with company policies and service standards.</p></li><li><p>
Maintain professionalism, appearance, and high-quality service across all spa functions.</p></li><li><p>
Train, supervise, and support spa therapists and staff, ensuring consistent performance and guest satisfaction.</p></li><li><p>
Promote effective communication within the team and with other departments.</p></li><li><p>
Support the implementation of spa and wellness initiatives and ensure smooth execution.</p></li></ul><p><b>
Administrative &amp; Financial Duties</b></p><ul><li><p>
Manage inventory, payroll, and expense control to meet financial goals.</p></li><li><p>
Prepare reports on productivity, product consumption, and financial performance.</p></li><li><p>
Support sales growth by setting retail and treatment targets, training staff on upselling, and developing promotional activities with the Spa Director.</p></li></ul><p><b>
Guest Experience &amp; Quality Control</b></p><ul><li><p>
Ensure exceptional guest experiences by maintaining facility standards and service quality.</p></li><li><p>
Anticipate guest needs, manage VIP arrivals, and handle feedback or complaints professionally.</p></li><li><p>
Conduct regular quality checks and ensure guest confidentiality at all times.</p></li><li><p>
Continuously evaluate service delivery to enhance satisfaction and ratings.</p></li></ul><b><br>
Qualifications</b><p><b><br>
Qualifications &amp; Skills</b></p><ul><li><p>
Diploma or certification in Spa Therapy / Massage Therapy / Beauty Therapy.</p></li><li><p>
Minimum 3&ndash;5 years of spa experience, including at least 1&ndash;2 years in a supervisory role.</p></li><li><p>
Strong leadership, communication, and organizational skills.</p></li><li><p>
Deep knowledge of spa treatments, techniques, and hygiene standards.</p></li><li><p>
Customer-focused mindset with a passion for wellness and service excellence.</p></li></ul></div>

Head Therapist

Katara Club

<p><b>ROLE OBJECTIVE</b></p><p>The Spa &amp; Salon Assistant supports the daily operations of Katara Club&rsquo;s exclusive wellness and beauty facilities, ensuring that every guest receives an unparalleled experience of relaxation, rejuvenation, and personalized care. The role combines administrative, operational, and guest service responsibilities to uphold the Club&rsquo;s commitment to excellence and discretion.</p><p><b>Guest Experience</b></p><ul><li>Assist guests with inquiries regarding treatments, services, and product recommendations.</li><li>Coordinate appointment bookings and service schedules through the spa management system.</li><li>Anticipate guest needs and deliver proactive, personalized service that reflects Katara Club&rsquo;s hospitality standards.</li><li>Handle guest feedback and concerns with tact, professionalism, and prompt resolution.</li></ul><p><b>Operational Excellence</b></p><ul><li>Support the Spa &amp; Salon Manager in overseeing day-to-day activities to ensure seamless operations.</li><li>Ensure treatment rooms, salon stations, and common areas are immaculately prepared, sanitized, and stocked before and after each appointment.</li><li>Assist in the execution of daily opening and closing procedures.</li><li>Monitor service flow to optimize therapist and stylist schedules for efficiency and guest satisfaction.</li></ul><p><b>Administrative Support</b></p><ul><li>Maintain accurate booking, billing, and client records in the reservation system.</li><li>Assist with preparation of daily, weekly, and monthly operational reports.</li><li>Manage inventory of products, towels, and amenities; monitor stock levels and coordinate with purchasing.</li><li>Support payroll, attendance, and internal communication processes for spa and salon staff.</li></ul><p><b>Sales &amp; Brand Promotion</b></p><ul><li>Promote spa and salon treatments, memberships, and retail products in line with Katara Club&rsquo;s brand image.</li><li>Assist in organizing special promotions, seasonal campaigns, and member events.</li><li>Ensure all displays, merchandising, and promotional materials meet brand presentation standards.</li><li>Contribute to revenue targets through effective product knowledge and service upselling.</li></ul><p><b>Team Collaboration</b></p><ul><li>Coordinate effectively with therapists, stylists, and reception to ensure smooth guest flow and high-quality service delivery.</li><li>Participate in training sessions, product briefings, and team meetings.</li><li>Uphold the Club&rsquo;s values of luxury, confidentiality, and member-first excellence in all interactions.</li></ul><p>Job Type: Full-time</p><p>Pay: From QAR1.00 per month</p>

Spa and Salon Supervisor

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