assistant general manager - international business Jobs in New Delhi India

assistant general manager - international business

assistant general manager international business

Poly Medicure Ltd

<div>
 
 Designation - Assistant / Deputy General Manager - International Business
 
 
 Location - Okhla Phase 3, New Delhi
 
 
 
 
 
 Poly Medicure Limited (Polymed, Listed in NSE: BSE), is a leading medical device manufacturer and exporter from India in medical consumables market. We manufacture 200+ medical devices across its 12 manufacturing facilities around the world. Polymed has a presence in 125+ countries across the globe, with subsidiaries in Europe, the US, and China.
 
 
 Polymed offers a wide range of products in Vascular Access, Renal care, Transfusion, diagnostics, Infusion therapy, respiratory care, Cardiology, oncology, urology, Gastroenterology, Dialysis , anesthesia, urology, surgery and wound drainage.
 
 
 We have 12 manufacturing plant, 9 domestic (Faridabad, Jaipur &amp; Haridwar) and 3 overseas (Wholly owned subsidiary in China &amp; Italy,1 joint venture in Egypt).
 
 
 
 
 
 For more info, visit website
 
 www.polymedicure.com
 
 .
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead and expand business across assigned international markets by acquiring new customers and growing existing accounts.
 </li>
 <li>
 Represent the company at global exhibitions, events, and conferences to enhance brand presence and generate business opportunities.
 </li>
 <li>
 Identify, onboard, and manage relationships with distributors and strategic partners to drive market penetration and revenue growth.
 </li>
 <li>
 Build and nurture strong, long-term relationships with customers by offering relevant products and solutions, ensuring timely delivery, and maintaining high service standards.
 </li>
 <li>
 Monitor global market trends, competitor activities, and emerging opportunities to formulate effective business strategies.
 </li>
 <li>
 Collaborate with internal marketing, product, and technical teams to develop tailored solutions that address customer needs and maximize sales opportunities.
 </li>
 <li>
 Support customers during the evaluation and trials of new products, ensuring successful implementation and actionable feedback.
 </li>
 <li>
 Develop and maintain pricing policies and market entry strategies aligned with the company&rsquo;s overall business objectives.
 </li>
 <li>
 Coordinate with the finance and credit control teams to ensure timely collection of receivables.
 </li>
 <li>
 Work closely with the supply chain team to ensure smooth order execution and optimal service levels in assigned markets.
 </li>
 <li>
 Lead, mentor, and develop the team to achieve business objectives and deliver high performance.
 </li>
 </ul>
 
 
 
 
 
 Desired Candidate Profile:
 
 
 <ul>
 <li>
 Minimum 15 years experience in international business, preferably in the Medical Device or Pharma Industry
 </li>
 <li>
 Proven experience in team leadership and people management.
 </li>
 <li>
 Strong negotiation, communication, and interpersonal skills.
 </li>
 <li>
 Excellent analytical, organizational, and multitasking abilities with a high degree of accuracy.
 </li>
 <li>
 Strategic thinker with the ability to translate market insights into actionable business plans.
 </li>
 <li>
 Willingness and ability to travel internationally as required.
 </li>
 </ul>
 
 
</div>

Assistant General Manager - International Business

Kaspersky

<div>
 
 
 Kaspersky has been protecting individuals and corporate clients all over the world from cyber threats for 27 years.
 
 
 
 
 We have 400 million unique users, 270 000 corporate clients, 517 products, 1100 technological patents and 34 offices around the world.
 
 
 
 
 
 
 
 Today our team has more than 5 000 top level experts, all of them regular people with their own talents and hobbies.
 
 
 
 
 Together we protect the world from cyber threats.
 
 
 
 
 
 
 
 Join us to become part of an exceptional team, while remaining yourself and using your skills to keep us growing and evolving!
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Manage the total office functions in India
 </li>
 <li>
 Oversee overall security related activities for safeguarding assets of the organization
 </li>
 <li>
 Identify vulnerability / exposures &amp; risks; conceptualizing &amp; implementing security plans and procedures for day-to-day operations as well as contingencies
 </li>
 <li>
 Handle the entire gamut of general administration encompassing Housekeeping, Pantry food stocks, Stationary, Transport &amp; Travel
 </li>
 <li>
 Budget funds for procurement of products, services and materials ensuring optimum utilization of products, services and materials &amp; at maximum cost savings
 </li>
 <li>
 Manage contract negotiations, finalization &amp; supervising infrastructure setting up activity
 </li>
 <li>
 Handle property related matters such as lease, renewals, insurance, etc.
 </li>
 <li>
 Coordinate and assist in company&rsquo;s training and external meetings, particularly in food and beverage and booking of training \ meeting rooms
 </li>
 <li>
 Contract management and storing
 </li>
 <li>
 Manage the administrative functions for all India offices
 </li>
 </ul>
 
 
 
 
 
 Mini HR duties:
 
 
 
 
 
 <ul>
 <li>
 Personnel file management (arrange all personnel-related documentation to be in place, properly and timely signed and updated, compliant with local specifics, legislation and HQ requirements)
 </li>
 <li>
 HR portal management (ensure that all personnel-related information in HR systems is updated, contracts uploaded)
 </li>
 <li>
 Payroll data management (ensure that all data required for payroll are collected and submitted to payroll including implement bonus/salary review according to guidance, attendance record, leave record, social insurance, supplemental insurance if any, allowances if any, etc.)
 </li>
 <li>
 Operational support in onboarding, termination process, training process, other HR-related processes.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 <ul>
 <li>
 Prior office manager/personal assistant experience
 </li>
 <li>
 Procurement experience
 </li>
 <li>
 Office relocation/renovation experience
 </li>
 <li>
 Basic knowledge of HR duties
 </li>
 <li>
 Responsibility and accountability
 </li>
 <li>
 Attention to details, strong analytical mind and problem-solving skills
 </li>
 <li>
 Strong interpersonal, communication and negotiator skills
 </li>
 <li>
 Well-organized, mature and hard-working and able to work independently under pressure
 </li>
 <li>
 Understanding of organizing travel logistics
 </li>
 <li>
 Good command in written and spoken English
 </li>
 </ul>
 
 
 
 
 
 With Estimated Timeline
 
 
 
 
 Recruitment Process (approx. 2&ndash;3 weeks total):
 
 
 
 1) Resume review (1&ndash;3 business days)
 
 
 2) Introductory call with Recruiter (30 min)
 
 
 3) Interview with Hiring Team (60 min)
 
 
 4) Interview with Hiring Manager (60 min)
 
 
 5) Offer &amp; reference check
 
</div>

Office Manager

Singapore Tourism Board

<div>
 
 
 What the role is:
 
 
 
 
 
 
 Based in either STB New Delhi or STB Mumbai, the Assistant Manager will be responsible for overseeing the Finance, Administration, and some Human Resource functions of the STB India office. The officer will also support ad-hoc projects in collaboration with team members to strengthen Singapore&rsquo;s positioning as a compelling destination for Indian leisure and MICE travellers.
 
 
 
 
 
 
 What you will be working on:
 
 
 
 
 
 
 The Assistant Manager will be responsible for managing the Finance, Administration, and Human Resource functions for the STB India team. He/She will be based in either STB New Delhi office or STB Mumbai office, and will be required to travel to the other STB office outside of the city where he/she is based i.e. New Delhi or Mumbai. The officer will also support incentive-related processes and other ad-hoc projects as assigned. Details of the key responsibilities are as follows:
 
 
 
 
 
 
 (1) Finance
 
 
 
 The officer will oversee the day-to-day financial operations of both STB New Delhi and STB Mumbai offices, including processing invoices and payments through STB&rsquo;s internal Workday platform. He/she will also be responsible for financial reporting and functions such as administering tax deductions in compliance with local regulatory requirements, monitoring budgets, and managing month-end and year-end closing processes. The officer will work closely with the STB Headquarters Finance team to ensure adherence to corporate policies and reporting timelines.
 
 
 
 
 
 
 (2) Administration
 
 
 
 The officer will lead and/or support procurement and tender processes, ensuring proper documentation and audit trails for all financial and administrative transactions, in consultation with the STB Headquarters Finance and Procurement teams where required. He/she will serve as one of the points of contact for the generic email accounts of STB New Delhi and STB Mumbai, and will maintain an inventory of marketing collaterals such as souvenirs and guidebooks. The role also includes planning and producing collaterals for marketing, trade, and media engagements, as well as promotional events, in collaboration with team members. The officer will oversee office leasing arrangements, including rental equipment and other administrative contracts (e.g. office vehicles and manpower support) that require periodic review and renewal.
 
 
 
 
 
 
 (3) Human Resource
 
 
 
 The officer will liaise with the appointed payroll agency to ensure timely and accurate payroll administration. He/she will manage staff welfare activities and coordinate individual training programmes as the office&rsquo;s Training Coordinator. The officer will also maintain the STB India intranet page (Batik) as the office Knowledge Manager, and provide administrative support to the Regional Director, India, Middle East, South Asia, and Africa (IMESA).
 
 
 
 
 
 
 (4) Incentives Processing and Ad-hoc Projects
 
 
 
 The officer will support the administration of incentive programmes implemented by STB India to promote Singapore as a compelling MICE destination. He/she will also assist with ad-hoc projects and assignments as required by the Area Directors of STB New Delhi and STB Mumbai.
 
 
 
 
 
 
 What we are looking for:
 
 
 
 
 
 <ul>
 <li>
 At least 5 years&rsquo; working experience in finance and administration.
 </li>
 <li>
 Possesses working knowledge and practical experience in finance, taxation, regulatory reporting and procurement operations in India.
 </li>
 <li>
 Ability to identify operational risks and work collaboratively with the team to develop and implement mitigation measures.
 </li>
 <li>
 Demonstrated capability to prioritise and complete tasks effectively in alignment with project timelines and budget requirements.
 </li>
 <li>
 Strong organisational and multitasking skills, with the ability to manage multiple workstreams across finance, administration, and HR functions
 </li>
 <li>
 Meticulous attention to detail and adherence to corporate governance, compliance, and documentation standards, with maintenance of accurate records and audit trails
 </li>
 <li>
 Effective communication and interpersonal skills to work collaboratively with internal teams, external vendors, and stakeholders.
 </li>
 <li>
 Proactive and resourceful, with the ability to take initiative and resolve operational issues independently.
 </li>
 <li>
 Strong team player with a collaborative and positive working attitude.
 </li>
 <li>
 Familiarity with Singapore&rsquo;s culture, systems, or work environment would be advantageous
 </li>
 <li>
 Strong business data analytics skills, with the ability to interpret and present insights to support decision-making
 </li>
 <li>
 NTO, tourism or hospitality background would be an added advantage
 </li>
 </ul>
 
 
 
 
 
 Additional Information
 
 
 <ul>
 <li>
 Role Type: Individual contributor role, based in STB New Delhi or STB Mumbai.
 </li>
 <li>
 Employment Contract: The appointment will be on a two-year contract. Subject to good performance and meeting expectations throughout the contract term, the officer may be considered for conversion to a permanent position thereafter.
 </li>
 <li>
 Reporting Structure: The officer will report to the Area Director of STB New Delhi or STB Mumbai for all administrative and office-related matters depending on where is physically based.
 </li>
 <li>
 Travel: Domestic (pan-IN) and international travel (principally to Singapore) will be required.
 </li>
 </ul>
 
 
 
 
 
 Application Status:
 
 
 <ul>
 <li>
 Shortlisted candidates will be contacted within 2 weeks from closing date of this job posting. We regret to inform only shortlisted candidates will be notified.
 </li>
 </ul>
</div>

Assistant Manager, India (New Delhi) (2 year contract)

Comcon Technologies Limited

<div>
 
 
 
 
 Role Description
 
 
 
 We are seeking an experienced Chief Executive Assistant to provide strategic, high-level support to our Director(s) and executive leadership. The ideal candidate will be a trusted partner capable of managing complex calendars, travel, communications, project coordination, and confidential information in a fast-paced, office-centered environment. This role requires exceptional organization, discretion, and the ability to influence through proactive problem-solving.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ol>
 <li>
 Calendar Management
 </li>
 </ol>
 <ul>
 <li>
 Manage the director&rsquo;s calendar based on events, schedules, and appointments.
 </li>
 <li>
 Prioritize requests, resolve scheduling conflicts, and optimize time for strategic work.
 </li>
 <li>
 Coordinate internal and external meetings across multiple time zones as needed.
 </li>
 </ul>
 
 
 
 
 2. Travel Arrangements
 
 <ul>
 <li>
 Book flights, hotels, taxis, and ground transportation; handle changes and cancellations.
 </li>
 <li>
 Manage international visa documentation and appointment scheduling as required.
 </li>
 <li>
 Schedule meetings around travel to maintain calendar integrity.
 </li>
 <li>
 Develop comprehensive travel itineraries, including train routes for international travel where applicable.
 </li>
 <li>
 Prepare travel expense reports and ensure policy compliance.
 </li>
 </ul>
 
 
 
 
 3. Email and Communications
 
 <ul>
 <li>
 Receive, triage, prioritize, and respond to emails on behalf of the director as appropriate.
 </li>
 <li>
 Draft professional correspondence and ensure timely communication with internal and external stakeholders.
 </li>
 </ul>
 
 
 
 
 4. Policy Design and Governance
 
 <ul>
 <li>
 Assist in designing, updating, and disseminating organizational policies and procedures.
 </li>
 <li>
 Ensure alignment with compliance, confidentiality, and information security standards.
 </li>
 </ul>
 
 
 
 
 5. Stakeholder and Internal Communications
 
 <ul>
 <li>
 Serve as a liaison with OEMs, vendors, and stakeholders.
 </li>
 <li>
 Prepare presentations, monthly reports, and marketing plan materials for OEMs and key stakeholders.
 </li>
 <li>
 Facilitate effective communication between the Director and other departments.
 </li>
 </ul>
 
 
 
 
 6. Weekly Meetings and Reporting
 
 <ul>
 <li>
 Organize and facilitate weekly leadership meetings; gather and prepare documents and agendas.
 </li>
 <li>
 Oversee reporting from direct reports and ensure action items are followed up.
 </li>
 </ul>
 
 
 
 
 7. Expense Management
 
 <ul>
 <li>
 Prepare and submit expense reports for the director; monitor budget adherence and compliance with policy.
 </li>
 </ul>
 
 
 
 
 8. Confidentiality and Risk Management
 
 <ul>
 <li>
 Maintain strict confidentiality of all discussions, decisions, and sensitive information.
 </li>
 <li>
 Uphold NDA and information classification practices; manage sensitive documents securely
 </li>
 </ul>
 
 
 
 
 9. Project Execution
 
 <ul>
 <li>
 Support or lead cross-functional projects as assigned; track milestones, timelines, risks, and dependencies.
 </li>
 <li>
 Coordinate with stakeholders to ensure timely delivery and alignment with strategic goals.
 </li>
 </ul>
 
 
 
 
 10. MIS and Reporting
 
 <ul>
 <li>
 Support the creation and maintenance of management information systems (MIS), dashboards, and executive updates.
 </li>
 <li>
 Gather data, perform basic analysis, and present insights to leadership.
 </li>
 </ul>
 
 
 
 
 11. Additional Duties
 
 <ul>
 <li>
 Perform other duties as assigned by Directors; demonstrate flexibility and a proactive, can-do attitude.
 </li>
 </ul>
 
 
 
 
 12. Travel Readiness
 
 <ul>
 <li>
 Open to travel as required to support executives and business needs.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 4+ years of experience in a role supporting C-level executives in a high-trust, strategic role
 </li>
 <li>
 EA/Executive Assistant will be valuable.
 </li>
 <li>
 Proven track record in calendar management, travel planning, and email management at the executive level.
 </li>
 <li>
 Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); strong numerical/analytical skills for basic MIS and expense reporting.
 </li>
 <li>
 Excellent written and verbal communication; ability to interact effectively with executives, vendors, OEMs, and internal teams.
 </li>
 <li>
 Strong organizational, prioritization, and problem-solving abilities; comfortable with ambiguity and changing priorities.
 </li>
 <li>
 Highest level of professionalism, discretion, and integrity; experience handling confidential information.
 </li>
 <li>
 Ability to work in-office with flexibility for occasional travel; comfortable coordinating across departments.
 </li>
 <li>
 Excellent stakeholder management and relationship-building skills.
 </li>
 </ul>
</div>

Executive Assistant

Sage

<div>
 
 Job Purpose
 
 
 
 To provide comprehensive administrative support, advice, and assistance for various ad hoc publishing projects undertaken by the Contracts and Rights team. Additionally, to manage the US and UK Legal Agreements Database.
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Provide general administrative support to the Contracts, Rights, and Sustainability teams on ad hoc projects. This includes basic contractual and numerical analysis and reporting relevant information to management.
 </li>
 <li>
 Assist the Contracts Manager and Executives in completing daily contracts activities.
 </li>
 <li>
 Oversee the signing and storage of all Sage UK Journal contracts.
 </li>
 <li>
 Efficiently allocate contracts queries and tasks to individuals within the Contracts Team.
 </li>
 <li>
 Manage the Legal Agreements Database for the US and UK legal teams, including tracking the terms of various agreements signed by Sage Ltd, Sage Inc, and Corwin, and running regular reports.
 </li>
 <li>
 Respond to Publication Ethics general queries using the JIRA service in an efficient and constructive manner.
 </li>
 <li>
 Review all transmittals and check author re-use information, ensuring SHERPA Romeo is up to date with Sage journals' author re-use policies to maximize the attractiveness of Sage journals to authors by demonstrating best practices and compliance with funding mandates and market needs.
 </li>
 <li>
 Co-manage the contracts inboxes, responding to both internal and external queries on contributor agreements (including requests for customized journal contributor agreements), author reuse policy, and other miscellaneous queries.
 </li>
 <li>
 Review and advise on (with increasing autonomy) Editor and Assistant Editor contracts and addenda.
 </li>
 <li>
 Develop positive relationships with relevant internal stakeholders to achieve a productive working relationship.
 
 
 </li>
 </ul>
 
 Skills, Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Strong administrative skills across Microsoft Office.
 </li>
 <li>
 Awareness of the journal publication process and industry.
 </li>
 <li>
 Some knowledge of copyright and contract law would be advantageous.
 </li>
 <li>
 Awareness of ethical and legal frameworks in publishing.
 </li>
 <li>
 Strong database management skills.
 </li>
 <li>
 Ability to work independently and adapt to a fast-changing environment.
 </li>
 <li>
 Ability to work under tight time pressures.
 </li>
 <li>
 Strong written and oral communication skills.
 
 
 </li>
 </ul>
 
 Diversity, Equity, and Inclusion
 
 
 
 At Sage we are committed to building a diverse and inclusive team that is representative of all sections of society and to sustaining a culture that celebrates difference, encourages authenticity, and creates a deep sense of belonging. We welcome applications from all members of society irrespective of age, disability, sex or gender identity, sexual orientation, color, race, nationality, ethnic or national origin, religion or belief as creating value through diversity is what makes us strong.
 
 
 Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement. Our mission is building bridges to knowledge &mdash; supporting the development of ideas through the research process to scholarship that is certified, taught, and applied.
 
 
 Learn about Sage | About our companies | Open editor positions
 
 
 
 Sage is committed to the full inclusion of all qualified applicants. Accommodations will be made for any part of the interview process.
 
</div>

Contracts Assistant

ESMOS Recruitment

<div>
 
 *** Exhibition experience is a must***
 
 
 
 
 
 
 Position: Operations Manager - Exhibitions
 
 
 
 
 Location:
 
 New Delhi, India
 
 
 
 Sector:
 
 International Exhibitions &amp; Large-Scale Events
 
 
 
 Scope:
 
 Global Talent Welcome
 
 
 
 
 
 
 Role Summary:
 
 
 
 We&rsquo;re seeking a seasoned operations leader to take full command of the end-to-end delivery of a major international exhibition, recognized for its complexity, scale, and impact. This role demands a high-performing individual with a strategic mindset and hands-on approach, capable of leading cross-functional teams, managing complex builds, and ensuring flawless execution from concept to close.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead the planning and execution of the organization&rsquo;s flagship global event, ensuring all operational components are delivered on time, within budget, and to the highest standards.
 </li>
 <li>
 Manage and coordinate the construction of temporary event infrastructure including multi-story builds, exterior pavilions, and feature installations.
 </li>
 <li>
 Liaise with venue stakeholders and ensure seamless coordination across logistics, build, safety, and compliance.
 </li>
 <li>
 Drive optimization and adherence to internal operational protocols and documentation standards.
 </li>
 <li>
 Serve as the operational liaison to executive leadership, offering insight, updates, and risk mitigation strategies throughout the event lifecycle.
 </li>
 <li>
 Foster a culture of collaboration, accountability, and continuous improvement across all delivery teams.
 </li>
 </ul>
 
 
 Required Experience &amp; Competencies:
 
 
 <ul>
 <li>
 Extensive background in high-volume event operations, ideally with exhibitions or trade shows hosting 30,000+ attendees.
 </li>
 <li>
 Proven success in overseeing complex structural builds and managing contractor performance across general contracting, rigging, freight, and temporary staffing.
 </li>
 <li>
 Solid track record in budget oversight of multi-million-dirham projects with an emphasis on fiscal discipline and operational excellence.
 </li>
 <li>
 Skilled in matrix team leadership, managing both direct reports and wider functional contributors (typically 12&ndash;14 staff).
 </li>
 <li>
 Experience in procurement, tender processes, supplier evaluation, and SLA compliance.
 </li>
 <li>
 Strong cross-departmental coordination skills&mdash;especially with sales, marketing, and production teams&mdash;to ensure operational alignment.
 </li>
 </ul>
 
 
 Leadership Style:
 
 
 <ul>
 <li>
 Pragmatic and proactive&mdash;comfortable being on-site, solving challenges, and setting a strong example.
 </li>
 <li>
 Collaborative and approachable&mdash;thrives in flat, non-bureaucratic environments.
 </li>
 <li>
 Politically savvy and emotionally intelligent&mdash;able to manage upward and navigate executive-level pressures with poise.
 </li>
 <li>
 Confident in pushing back constructively and enforcing standards without compromising team morale or timelines.
 </li>
 </ul>
 
 
 Scope of Oversight:
 
 
 <ul>
 <li>
 Manage selected team members while influencing broader operational contributors across the event ecosystem.
 </li>
 <li>
 Participate in ongoing supplier reviews, renegotiation cycles, and performance assessments.
 </li>
 <li>
 Ensure full compliance with venue guidelines, safety protocols, and civil authority regulations, particularly during construction and live show periods.
 </li>
 <li>
 Lead post-event analysis and future planning to embed learnings and enhance operational delivery for future editions.
 </li>
 </ul>
 
 
 Ideal Candidate Profile:
 
 
 <ul>
 <li>
 Takes full ownership of outcomes and is driven by high personal and professional standards.
 </li>
 <li>
 Agile, composed, and solutions-driven&mdash;especially when navigating last-minute curveballs or shifting stakeholder demands.
 </li>
 <li>
 Builds credibility quickly with both leadership and delivery teams.
 </li>
 <li>
 Not daunted by scale, speed, or pressure&mdash;brings clarity and confidence to every phase of delivery.
 </li>
 </ul>
 
 
 
 
 
 *** ONLY shortlisted candidates will be contacted ***
 
 
</div>

Operations Manager - Exhibitions

OnePay

<div>
 
 About OnePay
 
 
 
 OnePay is a consumer financial services app with an exceedingly simple mission: to help people achieve financial progress.
 
 
 Tens Of Millions Of Americans Today Are Unbanked Or Underbanked, Meaning They Don&rsquo;t Have Enough Money In Savings To Cover a Minor Emergency. They Pay Too Much In Fees, Don&rsquo;t Have Access To Credit At Affordable Rates, And Have Little Ability To Grow Their Wealth. OnePay&rsquo;s Vision Is To Create a Single App For Consumers To Save, Spend, Borrow, And Grow Their Money, Bringing Our Mission To Life With Simple And Accessible Banking, Credit, And Payments Products That Deliver a Best-in-class Experience To Millions Of Customers. Our Products Include
 
 
 <ul>
 <li>
 Checking and high-yield savings accounts
 </li>
 <li>
 Domestic and international peer-to-peer payments
 </li>
 <li>
 Credit Builder and credit score monitoring
 </li>
 <li>
 Digital wallet / contactless payment solutions
 </li>
 <li>
 Credit card program
 </li>
 <li>
 Buy-now-pay-later installment loans at Walmart
 </li>
 <li>
 Prepaid mobile service
 
 
 </li>
 </ul>
 Why do we have a right to win? We have the backing of Walmart (a Fortune 1) and Ribbit Capital (a preeminent fintech investor), are deeply embedded with the distribution of the world&rsquo;s largest omnichannel retailer, and have an industry-leading multi-product value proposition &mdash; all in addition to having some of the best people and talent in the industry.
 
 
 There&rsquo;s never been a better time to build a category-defining business and there has rarely been a team better positioned for the opportunity. Join us!
 
 
 
 The Role
 
 
 
 <ul>
 <li>
 Delivering disputes operational strategy and optimizing case management systems.
 </li>
 <li>
 Automating regulatory and strategy requirements in the platform to reduce risk and improve compliance and efficiency.
 </li>
 <li>
 Performing root cause analysis and creating quick workarounds while driving permanent solutions.
 </li>
 <li>
 Identifying opportunities, building business cases, and prioritizing initiatives to improve quality and efficiency.
 </li>
 <li>
 Defining, documenting, and communicating objectives, requirements and constraints for initiatives.
 </li>
 <li>
 Being a subject matter expert who can review and resolve escalations that require advanced investigations.
 </li>
 <li>
 Additional duties as assigned by leadership.
 
 
 </li>
 </ul>
 
 You Bring
 
 
 
 <ul>
 <li>
 At least 10 years of disputes experience.
 </li>
 <li>
 Working knowledge of industry best practices (fraud &amp; disputes lifecycle), network rules (Mastercard) and regulatory requirements (Regulation E).
 </li>
 <li>
 An act-like-an-owner mentality. We have a bias toward taking action.
 </li>
 <li>
 A high level of integrity and ability to manage sensitive information.
 </li>
 <li>
 Self-motivated, analytical thinker with exceptional attention to detail.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary, stock options, and benefits from Day 1
 </li>
 <li>
 Comprehensive health insurance coverage (health insurance, accident and disability insurance, term life insurance), including mental health support and wellness programs
 </li>
 <li>
 Hybrid work model (Bengaluru office three days a week), various time off programs (vacation, sick, other paid leaves, and paid regional holidays)
 </li>
 <li>
 Monthly transport and work-from-home allowances
 </li>
 <li>
 A high-growth, mission-driven, inclusive culture where your work has real impact
 
 
 </li>
 </ul>
 Standard Interview Process
 
 
 <ul>
 <li>
 Initial Interview with Talent Partner
 </li>
 <li>
 Technical or Hiring Manager Interview
 </li>
 <li>
 Team Interview
 </li>
 <li>
 Executive Interview
 </li>
 <li>
 Offer!
 
 
 </li>
 </ul>
 Equal Employment Opportunity
 
 
 To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
</div>

Senior Dispute Operations

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