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area sales manager - maharashtra

assistant manager-customer support-chakan-pune Jobs in Pune

assistant manager-customer support-chakan-pune

assistant operations manager Jobs in Pune

assistant operations manager

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associate consultant - business consulting risk - nat - cns - risk - risk management - pune

assistant manager customer support chakan pune

TK Elevator

<div>
 
 What We Expect
 
 
 
 <ul>
 <li>
 Responsible for overseeing daily operations, ensuring customer inquiries and issues are resolved efficiently, and driving continuous improvement in service delivery
 </li>
 <li>
 Work with team of technical support representatives, providing guidance, support, and feedback to ensure optimal performance.
 </li>
 <li>
 Handle customer inquiries and issues through calls and emails, utilizing your expertise and provide timely and accurate resolutions.
 </li>
 <li>
 Develop a deep understanding of our company s products, services, and systems to effectively address customer concerns and provide appropriate solutions.
 </li>
 <li>
 Collaborate with cross-functional teams, including Design and Purchase, Logistic, to identify and resolve complex technical issues.
 </li>
 <li>
 Continuously improve customer support processes and procedures to enhance efficiency and customer satisfaction.
 </li>
 <li>
 Stay up-to-date with industry trends and advancements, keeping abreast of new technologies and best practices in technical support.
 </li>
 <li>
 Train and onboard new technical support team members, ensuring they are equipped with the necessary knowledge and skills to excel in their roles.
 </li>
 <li>
 Analyze support required and customer feedback to identify recurring issues and proactively address them.
 
 
 </li>
 </ul>
 
 Who we are looking for
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s in Mechanical Engineering.
 </li>
 <li>
 Working experience of 5-8 years and at least 1 years in the similar Elevator or similar Industry.
 </li>
 <li>
 Excellent verbal and written communication skills to interact with customers and team members.
 </li>
 <li>
 Strong analytical and problem-solving abilities to resolve complex issues.
 </li>
 <li>
 A commitment to delivering exceptional customer service.
 
 
 </li>
 </ul>
 
 What we offer
 
 
 
 
 Health and Safety
 
 &ndash; Highest standards and a wide range of health promotion and healthcare activities
 
 
 
 Compensation -
 
 Fair working conditions and competitive compensation
 
 
 
 Collaboration and Diversity
 
 &ndash; Collegiality is of huge importance we treat everyone with respect and appreciation
 
 
 
 Contact
 
 
 
 To apply please send your CV to HR@tkelevator.com
 
 
 In case you would like to pursue this opportunity share with us the below details
 
 
 <ul>
 <li>
 Current Annual CTC : Fixed and Variable
 </li>
 <li>
 Expected CTC :
 </li>
 <li>
 Total Years of Experience:
 </li>
 <li>
 Notice Period:
 </li>
 <li>
 Reason for change:
 </li>
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 Permanent address:
 </li>
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 Local address:
 </li>
 </ul>
</div>

Assistant Manager-Customer Support-Chakan-Pune

Saint-Gobain Group in India

<div>
 
 This role reports to the Assistant Regional Manager &ndash; Plasters Boards and will be a critical part of the Key Accounts &amp; Project Sales team, managing the Pune and ROMG (Rest of Maharashtra &amp; Goa) region.
 
 
 
 
 
 
 About the Role:
 
 
 
 The Assistant Manager &ndash; Key Accounts &amp; Project Sales will be responsible for driving business growth through effective key account management, project sales execution, and deep market engagement across Pune &amp; ROMG. This role is focused on scaling up sales in Office/IT, Commercial, Govt/PSU Projects, Retail &amp; Entertainment, and Design &amp; Build segments, while ensuring strong relationship management with key stakeholders such as architects, PMCs, contractors, and end clients.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Achieve assigned sales and specification targets for projects across the region.
 </li>
 <li>
 Manage and grow a pipeline of key accounts and large-scale projects.
 </li>
 <li>
 Conduct product specification and solution selling to clients, architects, PMCs, and contractors.
 </li>
 <li>
 Execute key account strategies including relationship management, retention, and upselling.
 </li>
 <li>
 Identify and develop new business opportunities in segments such as Office/IT, Retail, Entertainment, Government, and Commercial sectors.
 </li>
 <li>
 Build strong market intelligence on competitors, pricing strategies, and market movements.
 </li>
 <li>
 Coordinate with internal teams for smooth order execution, documentation, and compliance.
 </li>
 <li>
 Lead and support promotional campaigns, technical workshops, and product demonstrations.
 </li>
 <li>
 Maintain and expand presence across Pune, Kolhapur, Goa, Nashik and surrounding markets.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s Degree in Mechanical, Civil, or Electrical Engineering &amp; MBA preferred
 </li>
 <li>
 Experience: 4&ndash;7 years of experience in Project Sales / Key Account Management in building materials, construction, or allied industries.
 </li>
 <li>
 Experience managing strategic accounts and project-based selling.
 </li>
 <li>
 Proven ability to handle multiple regions and a large base of customers and influencers.
 </li>
 <li>
 Exposure to Key Account Management, Developer &amp; Architect relationships.
 </li>
 </ul>
 
 
 
 
 Required Skills:
 
 
 <ul>
 <li>
 A result-driven, customer-focused professional with excellent relationship-building skills.
 </li>
 <li>
 Strong understanding of project sales cycle, specification generation, and commercial negotiation.
 </li>
 <li>
 High agility to work across multiple geographies, customer types, and sales verticals.
 </li>
 <li>
 Excellent communication, planning, and stakeholder management skills.
 </li>
 <li>
 Self-motivated, with an ability to work independently and drive cross-functional coordination.
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills:
 
 
 <ul>
 <li>
 Experience in managing strategic accounts and project-based selling.
 </li>
 <li>
 Proven ability to handle multiple regions and a large base of customers and influencers.
 </li>
 </ul>
 
 
</div>

Assistant Key Account Manager

<div>
 
 
 Assistant Manager - Operations
 
 
 
 
 
 
 Level 5, Tower VIII, Wing A &amp; B Magarpatta Township Development and Construction Co.Ltd Magarpatta City Village Hadapsar, Taluka Haveli, Pune, India
 
 
 
 
 
 
 Job Description
 
 
 
 Responsibilities &bull; Ensure the department resource is used appropriately to manage daily workloads and hit service targets, supporting your manager with recruitment and the daily running of the department.&bull; Provide guidance and support to your team through continued performance feedback to ensure they display a high level of functional and technical expertise when handling all front line and back-office tasks.&bull; Monitor, drive and record the performance results, displaying a pro-active approach to coaching.&bull; Support across your own team and other departments by sharing information and expertise where required.&bull; Identify training needs amongst your team and providing necessary feedback for those training needs to be addressed appropriately.&bull; Ensure you are up to date with the appropriate and relevant FCA regulation training.&bull; Maintain an appropriate level of knowledge regarding our products, procedures, service, system and frameworks.&bull; Support and embrace change/continuous improvements across the department.&bull; Any other tasks deemed appropriate by the Line ManagerRequirements &bull; A positive attitude towards developing staff and achieving department service level targets.&bull; Decision making capabilities.&bull; Demonstrate role model behaviours.&bull; People management skills&bull; Approachable nature&bull; The ability to build and maintain positive relationships with all customers, colleagues and members of management.&bull; A professional and proactive customer focused outlook with a passion to demonstrate a high level of customer service.&bull; A flexible approach to working and a willingness to adapt to the role when required to assist the department.&bull; Demonstrates an excellent knowledge of all relevant processes (internal and external) as well as all necessary regulatory requirements and commitments.&bull; Maintain up to date knowledge of trends with regards to regulators and the pet insurance industry&bull; Maintain timely and accurate records &ndash; identifying trends to inform future process change and decision making.&bull; Meets all deadlines of internal and external parties.&bull; The Ability to read, write and speak English fluently Preferred Requirements &bull; Knowledge and experience of the Pet Insurance industry, as well as an understanding of our competitors, customers and the Pet Insurance market&bull; Experience in Claims/BPO and Vet Background&bull; Previous experience working within Financial Services
 
 
 
 
 
 
 Relevant Experience :
 
 
 <ul>
 <li>
 Should have voice /non-voice insurance experience ( 3+ years ) - (P&amp;C, Life and pensions, motor insurance, health insurance)
 </li>
 <li>
 Should be currently working as an Assistant Manager
 </li>
 <li>
 Qualification - Graduate (Mandatory)
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Graduate / Post graduate
 </li>
 <li>
 Team handling skills (2+ years experience)
 </li>
 <li>
 Operations (Shrinkage , attrition, productivity, SLA management)
 </li>
 <li>
 International Experience is a mandate
 </li>
 </ul>
 
 
 
 
 
 
 
 
 If interested please mail your resume along with the below mentioned details filled and mail it to - samarth.gandhi@wns.com
 
 
 
 
 
 <ul>
 <li>
 
 Overall Experience -
 
 </li>
 <li>
 
 International Experience -
 
 </li>
 <li>
 
 Current Designation -
 
 </li>
 <li>
 
 Current Company -
 
 </li>
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 Current FXD CTC -
 
 </li>
 <li>
 
 CTC Expectations -
 
 </li>
 <li>
 
 NP-
 
 </li>
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 Location -
 
 </li>
 <li>
 
 Team span -
 
 </li>
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 Qualification -
 
 </li>
 <li>
 
 WNS EX EMP ( if yes mention your EMP ID )-
 
 </li>
 <li>
 
 Ok with UK/US/ Night shifts -
 
 </li>
 <li>
 
 Voice/nonvoice experience?
 
 </li>
 </ul>
 
 
</div>

Assistant Operations Manager

L'Oréal

<div>
 The world leader in cosmetics, L&rsquo;Or&eacute;al is present in 150 countries on five continents. Our 37 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. L&rsquo;Or&eacute;al supports diversity and sustainable, ethical sourcing for all our products, and we have reduced our emissions by approx. 78% since 2005.
 
 
 The DNA of L&rsquo;Or&eacute;al is Innovation and we are driven by a real passion for the future. Our Research and Innovation Centres in India are the sixth innovation hub for L&rsquo;Or&eacute;al worldwide to fuel local market innovations. The distance between beauty and tech is closing rapidly, and we are determined to be pioneers in this new beauty tech world. New digital technologies and services are making the world of beauty move faster than ever before. Data and artificial intelligence are opening new horizons for personalization and customization. By incorporating digital into everything that we do, we are creating a better relationship with our consumers.
 
 
 With several billion units produced, the Operations Department is at the heart of the group's performance and is one of its major levers. Working in Operations at L'Or&eacute;al means working in a dynamic and diverse environment, with opportunities for functional mobility and an international career. A wide range of training courses, motivating responsibilities and highly varied assignments will enable you to learn and develop.
 
 
 In our journey, we are looking for talented individuals who can lead us on this mission.
 
 
 Would you like to be a part of the adventure?
 
 
 We have a suitable opening in the
 
 Human Resource
 
 department. for the role of
 
 Senior Manager -
 
 
 Human Resource
 
 , based in
 
 Chakan, Pune
 
 .
 
 
 
 Scope
 
 
 
 Talent Acquisition, Talent Management, Performance Management, Budget Management and Employee Engagement. This role focuses on attracting and retaining the right talent, developing a high-performance culture, optimizing HR budgets, maintaining accurate HR data and reports, and driving employee engagement initiatives.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Attract, select, identify talent, and direct career management and succession plans alongside the HR Head to develop the motivation and commitment of talent, to reinforce retention and to ensure optimization of skills within the Group.
 </li>
 <li>
 Implement the Performance Appraisal process and individual payroll revisions alongside the HR Head, through verifying the pay scale of each associate, analyzing differences when compared with the market and discussing pay decisions with managers and associates.
 </li>
 <li>
 Create conditions for a high-quality social environment, alongside social partners, and strengthen the quality of life in the workplace.
 </li>
 <li>
 Consolidate and analyze HR key performance indicators (KPIs) and annual reports for his/her area of activity, according to defined objectives.
 </li>
 <li>
 Strengthen and promote L&rsquo;Or&eacute;al's image, as well as its diversity, by ensuring respect for the Group's values and code of ethics.
 </li>
 <li>
 Planning &amp; conducting employee engagements &amp; development programs; ensuring prompt resolution of employee grievances &amp; maintaining cordial employee relations &squf; Partnering with senior management to develop &amp; implement strategies for employee engagement and mobilize talent.
 </li>
 <li>
 Driving projects, policies, practices &amp; thereby contributing to employee welfare &amp; organization&rsquo;s business performance.
 </li>
 <li>
 Participating in annual budget exercise &amp; assisting in finalizing HR budget of business unit
 </li>
 <li>
 Corporate Social Responsibility: To Co-ordinate various activities under CSR project
 
 
 </li>
 </ul>
 
 Professional &amp; Technical Competencies
 
 
 
 <ul>
 <li>
 Champions HR tools and deliver HR Fundamentals
 </li>
 <li>
 People champion - Build diverse team of champions
 </li>
 <li>
 Anticipates Talent Pipeline
 </li>
 <li>
 Drives Individual and Collective Performance
 </li>
 <li>
 Creates Continuous Employee Proximity
 </li>
 <li>
 Anticipate and facilitate change
 </li>
 <li>
 Shares L&rsquo;Or&eacute;al Culture
 </li>
 <li>
 Enhances Collective Engagement
 </li>
 <li>
 Transforms business challenges into HR Strategy
 </li>
 <li>
 5-7 years of relevant experience
 
 
 </li>
 </ul>
 
 L'or&eacute;al Competencies
 
 
 
 <ul>
 <li>
 Innovator
 </li>
 <li>
 Strategist
 </li>
 <li>
 People Developer
 </li>
 <li>
 Integrator
 </li>
 <li>
 Entrepreneur
 
 
 </li>
 </ul>
 
 Key Relationships
 
 
 
 <ul>
 <li>
 Reports to: Plant HR Head
 </li>
 <li>
 Internal Stakeholders &ndash; Pune and Baddi Plant team, Subcontracting team, Research &amp; Innovation team, Supply Chain team
 </li>
 <li>
 Country, Zone and Global HR teams
 </li>
 <li>
 External Stakeholders &ndash; Suppliers, Vendors, Govt Agencies, Contractors, External agencies and consultants. Travel required: Need-based, to L&rsquo;Or&eacute;al factories and Suppliers&rsquo; sites.
 
 
 </li>
 </ul>
 
 Education:
 
 Masters in HR or Similar formal education
 
 
 L&rsquo;Or&eacute;al is committed to building a diverse environment and is proud to be an equal opportunity employer. L&rsquo;Or&eacute;al closely prohibits discrimination against any employee or applicant for employment because of the individual&rsquo;s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law
</div>

Senior Manager - Human Resources

Sri Balaji University,Pune

<div>
 
 
 Sri Balaji University, Pune
 
 , invites applications for the position of
 
 Associate Professor/Assistant Professor in Management
 
 with specialization in the following areas:
 
 
 
 
 <ul>
 <li>
 Marketing
 </li>
 <li>
 International Business
 </li>
 <li>
 Finance
 </li>
 <li>
 Operation &amp; SCM
 </li>
 <li>
 Business Analytics
 </li>
 </ul>
 
 
 
 
 
 Eligibility Criteria:
 
 
 <ul>
 <li>
 Candidates with a
 
 Ph.D.
 
 , a strong academic record, teaching expertise, and significant research contributions will be preferred.
 </li>
 <li>
 Must have the requisite teaching experience in a recognized university or college, with a proven record of publications in peer-reviewed journals.
 </li>
 <li>
 The candidate&rsquo;s qualifications and experience should align with
 
 UGC
 
 requirements.
 </li>
 </ul>
 
 
 
 
 
 Job Location:
 
 Pune, Maharashtra
 
 
 
 
 
 Interested candidates meeting the above criteria are encouraged to apply.
 
 
 
</div>

Associate Professor/Assistant Professor

iTeach Schools

<div>
 
 
 Overview
 
 
 
 At its core, the iTeach School Leader Academy (SLA) is a
 
 five-month
 
 
 intensive School Leadership development program
 
 designed to fast-track the journey of equity-focused leaders into school leadership roles. This program equips participants with the skills, mindsets, and practical experience needed to
 
 serve as transformative School Leaders in low-income, underserved communities - immediately upon graduation.
 
 
 
 
 
 
 
 Who is the iTeach School Leader Academy for? What are the eligibility criteria?
 
 
 
 
 A)
 
 Have worked full-time in a school or school-centric setting for at least 3&ndash;5 years.
 
 
 
 B)
 
 Are currently serving as a leader or mid-level manager in any school-centric setting.
 
 
 For eg, as a Program Manager, Instructional Specialist, Lead Teacher or Assistant School Leader/Vice-Principal.
 
 
 
 C)
 
 Educational mission-driven leadership is non-negotiable for you.
 
 
 You are deeply committed to serving in underserved communities.
 
 
 
 D)
 
 Looking to fast-track your journey into a larger school leadership role within the next two years.
 
 
 
 
 
 A key highlight of the program is the
 
 Summer School Practicum (May 2026),
 
 where you will
 
 be in Pune in person for three weeks
 
 , leading a school and applying the leadership competencies you learned through SLA in a real-world setting.
 
 
 
 
 
 To know more, click here.
 
</div>

iTeach School Leader Academy - Cohort Member

MakeMyTrip

<div>
 
 
 
 About the Opportunity:
 
 
 
 
 
 Role: Area Sales Manager
 
 
 
 
 Level: Assistant Manager/Deputy Manager
 
 
 
 
 Reporting To: Senior Manager - Franchise
 
 
 
 
 Location: Pune
 
 
 
 
 
 
 
 
 About the Function:
 
 
 
 
 The Holidays business caters to diverse segments of travelers worldwide. It offers dynamic or customized travel and tour packages, allowing consumers to create and design their own holidays, alongside fixed departure holiday packages with pre-designed itineraries.
 
 
 An integral part of this business is the Franchise sales channel, which focuses on identifying key markets for Holiday customers. By onboarding Franchise Partners, it aims to increase the Holiday business share, ensuring a broader reach and enhanced customer satisfaction.
 
 
 
 
 
 
 
 About the Role:
 
 
 
 
 The resource will be responsible for increasing Holiday Package sales in a designated region by collaborating with Franchise Partners to expand market reach and drive revenue growth. Key duties include conducting market research, developing and implementing sales strategies, and setting and monitoring sales targets.
 
 
 
 
 
 
 
 What will you be doing:
 
 
 
 
 
 Market Research:
 
 
 <ul>
 <li>
 Conduct market research to identify new opportunities for business expansion and improvement.
 </li>
 <li>
 Analyze market trends and competitors to devise strategies for increasing market share.
 </li>
 </ul>
 
 
 Strategy Development:
 
 
 <ul>
 <li>
 Develop and execute sales strategies to meet regional sales targets.
 </li>
 <li>
 Collaborate with marketing teams to design effective promotional campaigns.
 </li>
 </ul>
 
 
 Sales Planning and Growth:
 
 
 <ul>
 <li>
 Establish and oversee sales targets for franchise partners to ensure they are achieved.
 </li>
 <li>
 Track Year-on-Year (YoY) growth metrics to assess and improve franchisee performance.
 </li>
 <li>
 Analyze sales data and trends to pinpoint areas for improvement and growth.
 </li>
 </ul>
 
 
 Performance Reporting:
 
 
 <ul>
 <li>
 Prepare and present comprehensive performance reports to senior management.
 </li>
 <li>
 Utilize data analytics to monitor and assess the effectiveness of sales initiatives.
 </li>
 </ul>
 
 
 Team Management &amp; Guidance:
 
 
 <ul>
 <li>
 Oversee, train, and guide the sales team within the assigned territory.
 </li>
 <li>
 Monitor their performance and motivate team members to achieve or surpass sales targets.
 </li>
 </ul>
 
 
 Relationship Building:
 
 
 <ul>
 <li>
 Cultivate and maintain long-term relationships with franchise owners, aligning them with common goals.
 </li>
 <li>
 Collaborate with franchisees to build and nurture travel communities around their stores, enhancing customer engagement and loyalty.
 </li>
 </ul>
 
 
 Conflict Resolution:
 
 
 <ul>
 <li>
 Handle and resolve conflicts or issues between franchise partners and the sales team.
 </li>
 <li>
 Maintain smooth and effective communication channels.
 </li>
 </ul>
 
 
 
 
 
 
 Qualification and Experience:
 
 
 
 
 A bachelors or masters degree from a reputable institution with 3 to 6 years of experience in a B2B/ Franchise role or a related field is desirable.
 
 
 
 
 
 
 
 Key Success Factors for the Role:
 
 
 
 <ul>
 <li>
 
 Leadership Qualities:
 
 </li>
 </ul>
 
 Strong leadership skills with the ability to inspire and motivate the team. Ability to make informed decisions and take responsibility for outcomes.
 
 
 
 
 <ul>
 <li>
 
 Adaptability &amp; Resilience:
 
 </li>
 </ul>
 
 Ability to adapt to changing market conditions and business needs. Resilience to handle challenges and setbacks effectively.
 
 
 
 
 <ul>
 <li>
 
 Strategic Thinking:
 
 </li>
 </ul>
 
 Strategic mindset with the ability to plan and execute long-term goals. Innovative approach to problem-solving and process improvement.
 
 
 
 
 <ul>
 <li>
 
 Technical Proficiency:
 
 </li>
 </ul>
 
 Proficient in all Microsoft Office applications. Analytical &amp; Problem-Solving Skills. Strong analytical and problem-solving abilities.
 
 
 
 
 <ul>
 <li>
 
 Communication &amp; Customer Service Skills:
 
 </li>
 </ul>
 
 Effective communication skills and exceptional customer service skills.
 
</div>

Area Sales Manager

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