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assistant manager it operations infrastructure

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Technical SME (CCTV + Video wall, AV/VC) + UPS
 
 
 
 
 Role Purpose
 
 
 
 We are looking for L3 Engineer who can manage crucial role in maintaining, installing, and troubleshooting various security camera systems to ensure they are functional and efficient. This page delves into the essential job description, duties, qualifications, and other relevant details for those interested in a career as a Video Surveillance Technician. Whether you are considering entering this field or are in search of qualified candidates, understanding the nuances of this role is pivotal. This guide provides a comprehensive overview of what it takes to succeed as a Video Surveillance Technician and the qualifications that will give you an edge in this evolving industry.
 
 
 
 Key Responsibilities / Accountabilities
 
 
 
 <ul>
 <li>
 </li>
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 Design and install video surveillance systems
 </li>
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 </li>
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 Conduct regular maintenance on video surveillance equipment
 </li>
 <li>
 </li>
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 Troubleshoot and resolve technical issues
 </li>
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 </li>
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 Train clients on the use of their video surveillance systems
 </li>
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 </li>
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 Provide excellent customer service and support
 </li>
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 </li>
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 Video Surveillance Technician Qualifications &amp; Skills
 </li>
 <li>
 </li>
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 Bachelor's degree in a related field
 </li>
 <li>
 </li>
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 5+ years of experience in a video surveillance technician role
 </li>
 <li>
 </li>
 <li>
 Certification in video surveillance technology (e.g. CCNA Security, CompTIA Security+)
 </li>
 <li>
 </li>
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 Associate's degree in a related field (e.g. electronics, computer technology)
 </li>
 <li>
 </li>
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 2+ years of experience in a video surveillance technician role
 </li>
 <li>
 </li>
 <li>
 Strong technical knowledge of video surveillance equipment and software
 </li>
 <li>
 </li>
 <li>
 Excellent communication and customer service skills
 </li>
 <li>
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 </li>
 <li>
 System Design &amp; Installation:
 </li>
 <li>
 Plan, design, and install integrated systems including CCTV cameras, video walls, audio/visual (AV), video conferencing (VC), and uninterruptible power supply (UPS) units.
 </li>
 <li>
 </li>
 <li>
 Configuration &amp; Integration:
 </li>
 <li>
 Configure hardware and software, and integrate these systems with existing IT infrastructure to ensure seamless operation.
 </li>
 <li>
 </li>
 <li>
 Maintenance &amp; Repair:
 </li>
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 Perform routine checks, preventive maintenance, and advanced troubleshooting to resolve complex issues.
 </li>
 <li>
 </li>
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 Technical Support:
 </li>
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 Provide expert-level technical support to users and on-site engineers for various AV/VC platforms and CCTV systems.
 </li>
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 </li>
 <li>
 Documentation:
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 Maintain detailed documentation of system configurations, maintenance activities, and service records.
 </li>
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 </li>
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 Quality Control:
 </li>
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 Conduct quality control tests and perform site surveys to ensure optimal camera placement and system performance.
 </li>
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 </li>
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 Collaboration:
 </li>
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 Work with clients and internal teams to assess risks, recommend solutions, and provide end-user training.
 </li>
 <li>
 </li>
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 Technology Updates:
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 Stay informed about the latest technologies and trends in video surveillance, AV, VC, and power systems to recommend upgrades.
 </li>
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 Required Skills &amp; Qualifications
 </li>
 <li>
 </li>
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 Technical Expertise:
 </li>
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 Deep knowledge of CCTV hardware and software, video wall technology, AV/VC equipment (e.g., Crestron, QSC, Cisco, Microsoft Teams Rooms), and UPS systems.
 </li>
 <li>
 </li>
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 Networking Fundamentals:
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 Strong understanding of networking principles, including IP systems for CCTV and AV/VC.
 </li>
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 </li>
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 Teamwork &amp; Independence:
 </li>
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 Ability to work effectively as part of a team and independently.
 </li>
 <li>
 </li>
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 Educational Background:
 </li>
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 Bachelor's or technical degree in IT, Electrical Engineering, or a related field is often required.
 </li>
 <li>
 </li>
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 Experience:
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 Proven experience in installing, maintaining, and supporting advanced AV, VC, and CCTV systems
 </li>
 <li>
 Softskills
 </li>
 <li>
 Communication:
 
 
 </li>
 </ul>
 Excellent verbal and written communication skills to interact effectively with users and document issues clearly.
 
 
 <ul>
 <li>
 Technical Skills:
 
 
 </li>
 </ul>
 Strong knowledge of Windows and Mac operating systems, Microsoft Office suite, Outlook, and common desktop applications.
 
 
 <ul>
 <li>
 Problem-Solving:
 
 
 </li>
 </ul>
 Demonstrated ability to identify, diagnose, and resolve technical issues efficiently.
 
 
 <ul>
 <li>
 Customer Service:
 
 
 </li>
 </ul>
 A strong commitment to providing excellent customer service and a high level of user satisfaction.
 
 
 <ul>
 <li>
 ITIL Knowledge:
 
 
 </li>
 </ul>
 Familiarity with the ITIL framework and its associated concepts, such as incident management and service catalog management.
 
 
 
 Qualification And Skills
 
 
 
 Bachelor&rsquo;s degree
 
 
 <ul>
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 </li>
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 Certifications:
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 Relevant industry certifications, such as CTS (Certified Technology Specialist) for AV, are highly desirable.
 </li>
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 Video Surveillance Systems
 </li>
 <li>
 Network Knowledge
 </li>
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 Electrical Wiring
 </li>
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 Customer Service
 </li>
 <li>
 Written and Verbal Communication
 </li>
 </ul>
</div>

Assistant Manager - IT Operations & Infrastructure

Crisil

<div>
 
 
 Role Details:
 
 
 
 Role: Assistant Manager
 
 
 Division: GIX
 
 
 Location: Pune
 
 
 Eligibility Criteria:
 
 <ul>
 <li>
 Post Graduates (MBA or equivalent/CA)
 </li>
 </ul>
 
 &nbsp;
 
 
 &nbsp;ESSENTIAL SKILLS:
 
 <ul>
 <li>
 Knowledge on fundamental analysis (the ability to read financial statements and understand macroeconomic factors)
 </li>
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 Excellent written communication &ndash; financial writeup/analysis/overviews
 </li>
 <li>
 Ability to independently develop and implement effective project plans&nbsp;
 </li>
 <li>
 Excellent communication skillset to interact with internal and external stakeholders
 </li>
 <li>
 Proficiency in the use of the entire MS Office group of applications, particularly MS Word, Excel, and Powerpoint
 </li>
 <li>
 keenness and enthusiasm to explore and learn new skills that could help enhance productivity and efficiency at the individual and team level
 </li>
 <li>
 NISM&nbsp; - RA certification
 </li>
 </ul>
 
 &nbsp;KEY ROLES &amp; RESPONSIBILITIES:
 
 <ul>
 <li>
 Manage more than one operations support teams/groups for a range of data/content management activities.
 </li>
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 Manage more than one operational teams in the process of data research and extraction of information from various sources, tools and documents.
 </li>
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 Ensure team members are compliant when conducting data/information collection through thorough knowledge of guidelines, policies and research tools.
 </li>
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 Responsible for the day-to-day workflow management and performance of more than one team to ensure accuracy and efficiency of process workflows.
 </li>
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 Manage the performance review process, talent development and talent management processes of the team.
 </li>
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 Identify individual strengths to appropriately delegate work amongst team.
 </li>
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 Guide and coach team members for future growth.
 </li>
 <li>
 May interact with internal and external clients as necessary and occasionally works on new projects and data enhancement initiatives through agile development
 </li>
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 Promote use of emerging technologies, tools and programming languages to generate business value.
 </li>
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 Work in an agile methodology.
 </li>
 </ul>
 
 &nbsp;PROCESS ADHERENCE
 
 <ul>
 <li>
 Take responsibility for data quality, accuracy, timeliness and completeness
 </li>
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 Contribute to knowledge management initiatives by developing training and process manuals
 </li>
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 Work on improving the productivity and liaise with IT to implement automation solutions
 </li>
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 Establish and streamline operations, instill process orientation and achieve productivity improvements
 </li>
 <li>
 Review and / or prepare detailed reports of operations and transaction activities
 </li>
 <li>
 Ensure smooth running of shift operations
 </li>
 <li>
 Ensure adherence to / compliance with performance tracking mechanism, policies / procedures of the organization
 </li>
 </ul>
 
 PROBLEM SOLVING:
 
 <ul>
 <li>
 Identifies and solves problems in operational processes and analyzes possible solutions using standard procedures, lean principles and identifying the creative and efficient solutions.
 </li>
 </ul>
 
 PEOPLE DEVELOPMENT
 
 <ul>
 <li>
 Overall responsible for the engagement and skill development of the team members
 </li>
 <li>
 Manage the performance of team members and conduct reviews
 </li>
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 Conduct regular domain trainings for the team
 </li>
 <li>
 Create plan to mentor/coach as per the skill matrix
 </li>
 </ul>
 
 INTERACTIONS:
 
 <ul>
 <li>
 Works with multiple teams; interacts with externalstakeholders
 </li>
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 Works with multiple businesses to understand processes and procedures and helps to improve them whenever possible
 </li>
 </ul>
 
 MINIMUM &amp; PREFERRED EDUCATION
 
 <ul>
 <li>
 MBA (Finance) or equivalent or Chartered Accountant (CA)
 </li>
 <li>
 2+ yrs experience in team management will be preferred
 </li>
 </ul>
</div>

Assistant Manager

Tata Consultancy Services

<div>
 
 
 Greetings from TCS!!
 
 
 
 
 
 
 We are looking for Business Analyst - Payments candidate for multiple locations.
 
 
 
 
 
 
 Experience range
 
 : 6+ years
 
 
 
 Location
 
 : Pune / Hyderabad
 
 
 
 
 
 
 About the role:
 
 
 <ul>
 <li>
 Business Analyst serves a critical purpose as a bridge between our customers / users and the client engineering team that designs, develops, tests, and deploys client Payments systems.
 </li>
 <li>
 The Business Analyst is responsible for ensuring that the underlying needs of the business are unambiguously articulated and that project stakeholders reach a common detailed understanding of &ldquo;what&rdquo; will be delivered (generally agnostic of the detailed &ldquo;how&rdquo; it will be delivered).
 </li>
 <li>
 The Business Analyst is a key consultant to our stakeholders and works closely with SMEs to elicit, capture, analyze, consolidate, and communicate business and functional requirements.
 </li>
 <li>
 The Business Analyst equally works closely with the development teams to formulate and recommend end-to-end software product solutions.
 </li>
 </ul>
 
 
 
 
 
 In this role, you will:
 
 
 <ul>
 <li>
 Collaborate with business SMEs and stakeholders to produce detailed user requirements that concisely and unambiguously describe the details of the business problem to be resolved in a consistent manner.
 </li>
 <li>
 Analyze product requirements from a broad, and end-to-end, perspective; identify impacts to new / existing business processes, other Group Solutions, and other stakeholders / organizations (i.e., a cross-functional approach). This analysis includes coordinating specifications of non-functional requirements. (e.g., Deployment model, platform, operations, and infrastructure) from the stakeholders, the regional service centers, the development, and deployment groups.
 </li>
 <li>
 Work with product managers, solutions architects, and engineer leads to identify and fulfil functional documentation required to clearly and accurately express complex operations and end-to-end business requirements to the project. This includes mapping of business processes, and business use cases.
 </li>
 <li>
 Participate in post-implementation support of the pilot site deployment to understand the business experience and to feedback that experience to the product management team to improve the product.
 </li>
 <li>
 To be an extension of product management ensuring that the will and spirit of the originally envisioned project scope is carried out and not deviated from, while, at the same time, being able to work independently. Actively work and collaborate with senior stakeholders across Technology and Business Operations Contribute and lead best practices of Business Analysis competencies.
 </li>
 </ul>
 
 
 
 
 
 Candidate must have
 
 :
 
 <ul>
 <li>
 Extensive experience with banking systems with a focus on Payments Domain experience in Low Value Payments, High Value Payments, Cross Border Payments, and key regulations &amp; associated IT impacts, affecting the Payments market, such as Single Euro Payments Area (SEPA), Faster Payments, Payment Services Directive, etc.
 </li>
 <li>
 Experience of working on SWIFT MT, Faster Payments Services, CHAPS, BACS.
 </li>
 <li>
 Experience of having worked in ISO20022 implementations, Payment Processing &amp; post processing Operations.
 </li>
 <li>
 Hands-on experience in Messaging Schemas, and Message formats.
 </li>
 <li>
 Extensive experience in writing Requirements gathering, analysis &amp; documentation; and other IT BA competencies.
 </li>
 <li>
 Good written and oral communications - ability to create and present material according to targeted audience level.
 </li>
 <li>
 Strong skillsets on AGILE methodologies.
 </li>
 <li>
 Should be able to able to play catalyst role between business and IT.
 </li>
 <li>
 Good communication skills with ability to lead domain discussions with Customer.
 </li>
 </ul>
</div>

Business Analyst - Payments

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Desktop Engineer (IT Operations &amp; Infrastructure)
 
 
 
 
 Role Purpose
 
 
 
 We are looking for a L1 Service Desk Engineer serves as the initial point of contact for users experiencing technical issues, providing first-level support for common software and hardware problems through various channels like phone, chat, and email. Key responsibilities include diagnosing and troubleshooting user-reported issues, escalating complex problems to L2/L3 support, documenting incidents, providing status updates, and ensuring a positive user experience by following Standard Operating Procedures (SOPs) and Knowledge Base (KB) articles. Essential skills for this role are strong communication, customer service, problem-solving, and familiarity with operating systems, hardware, and common IT tools.
 
 
 L1 Support for all sites and office tasks: Video Conferencing, Laptops/Desktops, Wi-Fi, Office software, PS, MFD Printers etc.
 
 
 Other IT management tasks; Connectivity, Internet links etc
 
 
 
 Key Responsibilities / Accountabilities
 
 
 
 <ul>
 <li>
 First Point of Contact:
 
 
 </li>
 </ul>
 Serve as the initial contact for end-users reporting technical difficulties, providing a courteous, helpful, and friendly support experience.
 
 
 <ul>
 <li>
 Self-Service Support:
 
 
 </li>
 </ul>
 Create, update, and maintain self-help resources such as knowledge base articles and documentation to help users resolve their own issues.
 
 
 <ul>
 <li>
 Issue Resolution:
 
 
 </li>
 </ul>
 Diagnose and resolve basic hardware and software problems, and provide clear, step-by-step instructions to users on how to fix them.
 
 
 <ul>
 <li>
 Incident Management:
 
 
 </li>
 </ul>
 Address, document, and work on incidents assigned to the service desk team using a Service Desk Management application.
 
 
 <ul>
 <li>
 User Account Management:
 
 
 </li>
 </ul>
 Perform basic user account management tasks, such as handling user access requests.
 
 
 <ul>
 <li>
 Escalation:
 
 
 </li>
 </ul>
 Properly escalate unresolved issues to the appropriate higher-level support teams (L1, L2, etc.) and follow up until resolution.
 
 
 <ul>
 <li>
 Record Keeping:
 
 
 </li>
 </ul>
 Maintain accurate records of customer interactions, support issues, and resolutions in the ticketing system for future reference and analysis.
 
 
 <ul>
 <li>
 Adherence to SLAs:
 
 
 </li>
 </ul>
 Work in accordance with established Service Level Agreements (SLAs), ensuring that tickets are addressed and resolved within the defined timeframes.
 
 
 <ul>
 <li>
 Professional Development:
 
 
 </li>
 </ul>
 Engage in continuous self-training and development to enhance technical skills and knowledge, staying updated on new technologies and tools.
 
 
 
 Communication
 
 
 
 
 Qualifications and Experience
 
 
 
 Excellent verbal and written communication skills to interact effectively with users and document issues clearly.
 
 
 <ul>
 <li>
 Technical Skills:
 
 
 </li>
 </ul>
 Strong knowledge of Windows and Mac operating systems, Microsoft Office suite, Outlook, and common desktop applications.
 
 
 <ul>
 <li>
 Problem-Solving:
 
 
 </li>
 </ul>
 Demonstrated ability to identify, diagnose, and resolve technical issues efficiently.
 
 
 <ul>
 <li>
 Customer Service:
 
 
 </li>
 </ul>
 A strong commitment to providing excellent customer service and a high level of user satisfaction.
 
 
 <ul>
 <li>
 ITIL Knowledge:
 
 
 </li>
 </ul>
 Familiarity with the ITIL framework and its associated concepts, such as incident management and service catalog management.
 
 
 <ul>
 <li>
 Basic Networking:
 
 
 </li>
 </ul>
 Awareness of basic networking concepts, including TCP/IP, DNS, and VPNs.
 
 
 <ul>
 <li>
 Adaptability:
 
 
 </li>
 </ul>
 Flexibility to work in a dynamic environment, potentially with rotating shifts and holidays, to ensure continuous support.
 
 
 
 Qualification Certifications
 
 
 
 Any bachelor&rsquo;s degree with good communication skills.
</div>

Jr. Customer Service Executive - Network Operations & Support

<div>
 
 Job Reference #
 
 
 322814BR
 
 
 
 Job Type
 
 
 Full Time
 
 
 
 Your role
 
 
 Do you enjoy designing and building solutions for continuous integration and continuous deployment using the latest technologies? Are you confident working in a fast-paced environment and driving requirements through to implementation? Do you like to be challenged and encouraged to learn, and grow professionally?
 
 
 We&rsquo;re looking for an Azure DevOps Engineer to:
 
 
 <ul>
 <li>
 develop, maintain, and support CI/CD pipelines
 </li>
 <li>
 migrate and transform our existing infrastructure to Azure native services
 </li>
 <li>
 support deployment automation for multiple internal UBS infrastructure and end user programs
 </li>
 <li>
 provide technical expertise and recommendations in assessing new requirements and initiatives to enhance our existing products
 </li>
 <li>
 see that proper operational controls and procedures are implemented to move from test to production
 </li>
 <li>
 believe in and enforce high standards for code quality, code reviews, testing, and software engineering best practices
 </li>
 <li>
 keep up to date with latest development best practices and proactively manage technical debt
 </li>
 <li>
 implement and manage infrastructure as code using tools like Terraform and ARM templates
 </li>
 <li>
 monitor and optimize the performance of Azure resources and services
 
 
 </li>
 </ul>
 
 Your team
 
 
 You&rsquo;ll be working in a multi-disciplined team that specialises in rapid tooling and automation for multiple transformation programs within UBS. The Migration &amp; Transformation team provides change capability for Application Remediation, Infrastructure Migration and End User Migration services within the Group Technology organization. The purpose of Migration &amp; Transformation is to reduce UBS's technical debt, and associated risk, from the legacy technology estate - enabling adoption to the next generation cloud ready platforms and cloud service offerings. The Migration &amp; Transformation team works on large scale, repeatable type activities across multiple lines of business.
 
 
 
 Your expertise
 
 
 
 <ul>
 <li>
 proven development experience with Azure DevOps and related tools
 </li>
 <li>
 knowledge of AKV/EVA and Azure authentication
 </li>
 <li>
 experience with infrastructure as code tools like Terraform and ARM templates
 </li>
 <li>
 understanding of Azure services and their applications
 </li>
 <li>
 familiar with scrum methodology
 </li>
 <li>
 release processes and automation of releases (GitLab CI/CD, puppet)
 </li>
 <li>
 beneficial: previous experience with python 3.9+
 </li>
 <li>
 beneficial: PostgreSQL, Powershell, bash
 </li>
 <li>
 beneficial: experience within the financial sector and a record of working across the full software development lifecycle
 </li>
 <li>
 self-motivated, pragmatic, excellent communicator
 
 
 </li>
 </ul>
 
 About Us
 
 
 UBS is the world&rsquo;s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal &amp; Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.
 
 
 We have a presence in all major financial centers in more than 50 countries.
 
 
 
 How We Hire
 
 
 
 We may request you to complete one or more assessments during the application process. Learn more
 
 
 
 Join us
 
 
 At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We&rsquo;re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That&rsquo;s why collaboration is at the heart of everything we do. Because together, we&rsquo;re more than ourselves.
 
 
 We&rsquo;re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.
 
 
 
 Disclaimer / Policy Statements
 
 
 UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
</div>

Software Engineer

Ethinos

<div>
 
 Role Overview
 
 
 
 We are looking for a results-driven
 
 Assistant
 
 
 Manager
 
 to lead and manage SEO campaigns for high-value clients. The ideal candidate will possess strong technical, on-page, and off-page SEO expertise, along with the ability to guide a team, communicate effectively with clients, and drive measurable business results.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage end-to-end SEO campaigns for 2&ndash;4 high-value clients.
 </li>
 <li>
 Conduct detailed keyword research, technical audits, and performance tracking.
 </li>
 <li>
 Ensure timely and quality delivery of all SEO outputs.
 </li>
 <li>
 Collaborate with content, design, development, and paid media teams to execute integrated strategies.
 </li>
 <li>
 Train and mentor SEO analysts, guiding them on best practices and task execution.
 </li>
 <li>
 Support client growth discussions and identify opportunities for upselling and cross-selling.
 </li>
 <li>
 Maintain strong client communication and provide performance reports regularly.
 </li>
 <li>
 Stay updated with industry trends, Google algorithm updates, and emerging SEO tools.
 
 
 </li>
 </ul>
 
 Required Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Communication Skills: 4/5 (Strong verbal and written communication).
 </li>
 <li>
 Proven hands-on SEO experience &mdash; technical, on-page, and off-page.
 </li>
 <li>
 Proficiency in tools such as Google Search Console, GA4, Ahrefs, Screaming Frog.
 </li>
 <li>
 Strong project management and task delegation capabilities.
 </li>
 <li>
 Ownership mindset with the ability to manage time, people, and expectations effectively.
 </li>
 <li>
 Quick learner, adaptable to evolving digital marketing trends.
 
 
 </li>
 </ul>
 
 Good-to-Have Skills
 
 
 
 <ul>
 <li>
 Knowledge of CMS platforms like WordPress, Shopify, etc.
 </li>
 <li>
 Understanding of Structured Data and Core Web Vitals.
 </li>
 <li>
 Working knowledge of Adobe Analytics, Hotjar, or Google Tag Manager (GTM).
 </li>
 <li>
 Experience with YouTube SEO, App Store Optimization (ASO), and Marketplace SEO.
 
 
 </li>
 </ul>
 
 Key Result Areas (KRAs)
 
 
 
 <ul>
 <li>
 Client Retention
 </li>
 <li>
 Revenue Growth through upselling and cross-selling
 </li>
 <li>
 Meeting Delivery Targets (quality and timeliness)
 </li>
 <li>
 Meeting Performance Targets (rankings, traffic, conversions)
 </li>
 <li>
 Case Study Creation for successful projects
 </li>
 <li>
 Team Training &amp; Skill Development
 </li>
 <li>
 Knowledge Sharing &amp; Process Improvement
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 A proactive SEO professional who thrives in a fast-paced environment, enjoys mentoring teams, and is passionate about delivering impactful organic growth for clients across industries.
 
 
 Skills: communication,campaigns,seo
</div>

SEO - Assistant Manager

Atlas Copco Group

<div>
 
 Deputy Manager- HR, GBISC
 
 
 
 
 Join us on our journey for a better tomorrow.
 
 
 
 This is an exciting opportunity to join the Global Business and IT Solutions Center (GBISC) Human Resources team as Deputy Manager &ndash; HR in the Vacuum Technique Business Area, Pune, India. GBISC is a global hub providing IT, Finance, HR, and other services to Atlas Copco sites and stakeholders worldwide. The Pune HR team currently employs around 150 employees, with plans for further growth.
 
 
 The Deputy Manager HR will play a key role in supporting local employees and teams, driving HR operations, enhancing employee experience, and implementing HR initiatives aligned with VTBA business priorities. The role also involves collaboration among GBS and VTIS teams and leaders, VTBA HR community, and VTBA global programs to ensure best practices and global initiatives are effectively embedded locally.
 
 
 The Deputy Manager &ndash; HR will work closely with and report to the Human Resources Manager of GBISC, acting as a trusted partner for site leadership and as a GBISC point of contact for leader advisory, employee engagement, workforce planning, and HR operations. This role requires strong stakeholder management, adaptability, and a focus on building a high-performing, inclusive, and engaged workforce at the GBISC Pune.
 
 
 
 Your role
 
 
 
 <ul>
 <li>
 Talent Attraction &amp; Employer Branding: Lead local talent attraction initiatives to ensure the organization remains an employer of choice in GBISC Pune. Build relationships with local universities, institutes, and community partners to strengthen the talent pipeline. Support employer branding activities that directly engage and benefit local employees while aligning, where relevant, with broader VTBA guidelines.
 </li>
 <li>
 Early Careers &amp; Workforce Planning: Manage early career programs at the GBISC Pune (graduate hires, internships) to meet local workforce needs and ensure a strong pipeline of talent. Actively identify and nurture local internal talents and high-potential employees, creating opportunities for their development and career growth. Collaborate closely with VTBA People &amp; Culture community on VTBA global Early Career Programs, ensuring local participation and alignment with global VTBA objectives, while tailoring initiatives to the needs of GBISC Pune.
 </li>
 <li>
 HR Operations &amp; Employee Experience: As a core member of the GBISC Pune HR team, lead end-to-end HR operations across the full employee lifecycle (Hire-to-Retire). Ensure processes are efficient, complaint, and employee friendly. Focus on providing excellent HR services to local teams while ensuring alignment with GBISC standards and VTBA globally defined HR processes.
 </li>
 <li>
 Payroll Governance: Oversee payroll for GBISC Pune employees, ensuring accuracy, timeliness, and compliance with statutory requirements. Act as a trusted point of contact for payroll matters locally, while partnering with GBISC teams to drive governance, standardization, and continuous payroll improvement.
 </li>
 <li>
 People Programs &amp; Wellbeing: Implement and adapt people initiatives&mdash;including recruitment, inclusion &amp; diversity (I&amp;D), wellbeing, and recognition&mdash;tailored to the needs of GBISC Pune employees. Partner with local leadership to embed these initiatives into the site&rsquo;s culture, while aligning with global VTBA People &amp; Culture strategy and priorities.
 </li>
 <li>
 Learning &amp; Development: Create and deliver learning programs to build future-ready capabilities that meet local skill and career development needs. Collaborate with a broader group of GBS, VTIS and GBISC Leaders to identify capability gaps and roll out appropriate training programs and learning academies. Integration of global VTBA learning frameworks to ensure consistency and scalability.
 </li>
 <li>
 Employee Engagement &amp; Communication: Strengthen engagement at the GBISC Pune through local communication channels, events, surveys and feedback platforms. Ensure that local employee insights are fed into GBS, VTIS, and global VTBA insight tools to help shape organizational decisions. Drive a culture of continuous feedback and improvement by leading the design, analysis, and action planning of employee insight and communication programs. Incorporate employee feedback into actionable plans that enhance GBISC&rsquo;s organizational effectiveness.
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 People Analytics &amp; Insights: Lead data-driven HR decision-making by overseeing People analytics and performance metrics. Provide actionable insights through advanced reporting, trend analysis, and predictive modeling, and propose appropriate actions in response to identified trends to support both local GBISC and global VTBA People &amp; Culture strategy and priorities.
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 Compliance &amp; HR Processes: Ensure HR practices in GBISC Pune comply with the labor law, regulatory requirements, holding, VTBA and Atlas Copco policies. Contribute to digital HR transformation by identifying local process improvements and aligning them with scalable GBISC and global VTBA solutions.
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 Collaboration among GBS, VTIS, other functions and VTBA HR Community: Act as a connector across the GBISC Pune HR team, GBISC functions, GBS and VTIS Leadership, and the VTBA HR community. Ensure effective knowledge sharing and alignment, so that global VTBA People &amp; Culture initiatives and processes are successfully embedded at the GBISC Pune while keeping focus on supporting local employees and teams.
 
 
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 </ul>
 
 To succeed, you will need
 
 
 
 
 Skills / Knowledge / Experience
 
 
 
 <ul>
 <li>
 Graduate and/or Post-graduate/MBA in Human Resources or a related field.
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 5&ndash;8 years of progressive HR experience, including exposure to strategic people delivery.
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 Strong foundational HR knowledge with the ability to advise leaders on complex or escalated employee relations matters.
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 Solid understanding of Indian labor law and HR best practices.
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 Proven ability to operate effectively in a continuously changing and evolving environment.
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 <li>
 Experience in transformation initiatives and global HR projects will be an added advantage.
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 Demonstrated experience in organizing and delivering employee events and engagement activities.
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 <li>
 Broad HR generalist profile with a strong human capital vision, excellent communication, and stakeholder management skills.
 </li>
 <li>
 High level of emotional intelligence, adaptability, and a growth mindset.
 </li>
 <li>
 Ability to act as a deputy to the HR Manager, representing HR in strategic meetings and managing senior stakeholders when required.
 
 
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 </ul>
 
 What You Can Expect From Us
 
 
 
 <ul>
 <li>
 Be part of a fast paced dynamic and growing Vacuum Technique business area.
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 Take the initiative forward to enhance the People Strategy for the GBISC.
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 Experience and exposure across several different people related to disciplines and projects, broadening your professional horizons.
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 Competitive employee benefits that support your well-being and professional growth.
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 <li>
 A culture committed to sustainability.
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 <li>
 Engage with a multicultural team, fostering innovative thinking and collaboration.
 
 
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 </ul>
 
 Location
 
 : ICC Devi Gaurav Technology Park, Unit No. 201 Second Floor, Pimpri.
 
 
 Pune 411018, Maharastra, India
 
 
 
 Hiring Manager:
 
 Rajashree Zende
 
 
 
 Recruiter
 
 : Katerina Schallerova, Steffy Wilson
 
 
 
 About Edwards
 
 
 
 Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of R&amp;D applications.
 
 
 Edwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America.
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Deputy Manager - HR, GBISC

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