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assistant manager- talent strategy and programs-e

assistant manager talent strategy and programs e

<div>
 At EY, you&rsquo;ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we&rsquo;re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
 
 
 
 Role Purpose:
 
 
 
 As part of the Talent Strategy and Programs Office of the CHRO, you will play a pivotal role in contributing to creating and executing GDS-wide talent initiatives that align with EY&rsquo;s global people agenda. This role focuses on designing and delivering strategic programs that enhance employee experience, support talent initiatives, and build future-ready capabilities across the GDS network. You will also lead design and launch of high impact programs such as Counseling Family, champion Employee Value Proposition (EVP), manage strategic processes like EYGDS award pitch decks, and craft compelling data driven narrative for leaders. You will also lead analytics, data driven storytelling, reporting efforts, enabling data-driven decision-making and tracking program effectiveness.
 
 
 
 The opportunity
 
 
 
 This role offers a unique opportunity to work at the intersection of strategy, analytics, program design, and execution within the Talent function while also contributing to high-impact strategic talent initiatives. The role provides a platform to work closely with different Talent COE/STC leadership and teams, working on GDS/Global level projects and programs directly/indirectly for GDS leadership, offering exposure to organization-wide priorities and the chance to influence key people strategies that shape the future of work at EY.
 
 
 
 Your Key Responsibilities
 
 
 
 <ul>
 <li>
 Contribute to Design and execution of organisation-wide talent programs.
 </li>
 <li>
 Collaborate with cross-functional Talent teams and Centres of Excellence (COEs) to ensure timely and effective program delivery.
 </li>
 <li>
 Spearhead the Counseling Family Program including framework development, stakeholder engagement, toolkit creation, and governance setup for pan-GDS implementation.
 </li>
 <li>
 Champion Employee Value Proposition (EVP) activation across GDS, driving awareness and adoption of signal commitments &ndash; Career Agility and Thrive Time, liaising with global stakeholders for regular reporting, and crafting compelling narratives to support internal socialization and engagement.
 </li>
 <li>
 Manage strategic processes such as award nominations to position GDS/EY as an Employer of Choice
 </li>
 <li>
 Drive quarterly Talent Calendar to empower Talent teams to stay aligned and proactive in driving meaningful engagement with the business.
 </li>
 <li>
 Shape the CS Talent Insights storyline to reflect the impact of Talent, integrating key initiatives and data into a cohesive narrative while proactively identifying and highlighting potential red flags.
 </li>
 <li>
 Partner with Talent leadership, business stakeholders, and regional teams to gather insights, align on priorities, and drive adoption of talent strategies.
 </li>
 <li>
 Lead EY People Pulse and other listening survey analytics and reporting by synthesizing data across multiple talent programs and delivering actionable insights to leadership for strategic decision-making.
 </li>
 <li>
 Leverage talent dashboards and internal tools to generate insights that enable informed decisions and enhance program effectiveness for Talent/ business leaders
 </li>
 <li>
 Develop and execute communication and change enablement strategies to support program rollout and stakeholder engagement.
 </li>
 <li>
 Maintain governance through program documentation, milestone tracking, and preparation of executive-level reports and presentations for leadership reviews and global forums.
 </li>
 <li>
 Monitor program impact, recommend continuous improvements, and contribute to a culture of innovation and future-readiness in talent practices.
 
 
 </li>
 </ul>
 
 Skills And Attributes For Success
 
 
 
 <ul>
 <li>
 Good understanding of EY business model with a strategic mindset.
 </li>
 <li>
 Analytical thinking with proficiency in Excel and PowerPoint., and data visualization tools.
 </li>
 <li>
 Ability to design, launch, and scale high-impact talent initiatives across a global network.
 </li>
 <li>
 Experience in dashboard creation, leadership reporting and a sharp analytical mindset to drive data-informed decision making
 </li>
 <li>
 Comfortable working in dynamic, fast paced, and ambiguous settings
 </li>
 <li>
 Demonstrate capability to manage multiple priorities, meet tight timelines, and adapt to evolving business needs.
 </li>
 <li>
 Experience of creating HR strategy, talent management, or program delivery will be added advantage.
 </li>
 <li>
 Proven ability to build professional relationships, networking skills, effective stakeholder management across global and matrixed environments.
 </li>
 <li>
 Strong focus on compliance, tracking, and reporting mechanisms to ensure transparency and accountability.
 </li>
 <li>
 Expertise in translating complex data and insights into compelling narratives that drive leadership alignment and decision-making.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 
 
 </li>
 </ul>
 
 To qualify for the role, you must have
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources or related field; Master&rsquo;s preferred.
 </li>
 <li>
 4&ndash; years of experience in HR, HR strategy, talent management, or program management.
 
 
 </li>
 </ul>
 
 Ideally, you&rsquo;ll also have
 
 
 
 <ul>
 <li>
 A professional accreditation or HR specialization certification
 </li>
 <li>
 Experience working in a consulting organization or in a similar professional services environment
 </li>
 <li>
 Experience of working in a cross-border, virtual environment would be beneficial
 
 
 </li>
 </ul>
 
 What We Look For
 
 
 
 <ul>
 <li>
 Be an enabler of high-performance Talent team
 </li>
 <li>
 Keen interest to invest time for self-learning, seeking opportunities to work on cross-functional HR projects
 </li>
 <li>
 Working collaboratively in a team environment
 </li>
 <li>
 A self-starter, independent-thinker, curious and creative individual
 
 
 </li>
 </ul>
 
 EY | Building a better working world
 
 
 
 EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
 
 
 Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
 
 
 Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
</div>

Assistant Manager- Talent Strategy and Programs-E

Tata Consumer Products

<div>
 
 
 Key Deliverables for the Role
 
 
 
 
 1. Financial Outcomes
 
 
 
 
 a. Resourcing: Strategic Talent Acquisition &amp; Insourcing
 
 
 <ul>
 <li>
 Support hiring for the Integrated Hiring function.
 </li>
 <li>
 Drive large-scale external hiring and structured insourcing to build a future-ready workforce for the Global Capability Centre (GCC).
 </li>
 <li>
 Partner with Talent Acquisition (TA) and Talent Management (TM) to ensure optimized hiring turnaround times (TAT) and seamless onboarding of niche skill sets critical for GCC operations.
 </li>
 <li>
 Champion creation of a robust talent pipeline through proactive sourcing, market intelligence, and capability mapping aligned to global standards.
 </li>
 </ul>
 
 
 b. Performance Evaluation Framework
 
 
 <ul>
 <li>
 Support overall performance management for the unit.
 </li>
 <li>
 Design and implement performance-based evaluation metrics for off-roll employees to enable transparent and timely conversion to on-roll status.
 </li>
 <li>
 Leverage this framework to enable rewards and recognition effectively.
 </li>
 <li>
 Establish governance around conversion criteria (productivity, quality, compliance, cultural alignment) supported by digital dashboards for real-time tracking.
 </li>
 </ul>
 
 
 c. Digital Enablement &amp; Analytics
 
 
 <ul>
 <li>
 Leverage HR technology platforms for data-driven decision-making on hiring, conversion, and workforce optimization.
 </li>
 <li>
 Embed analytics to monitor KPIs such as hiring efficiency, conversion success rates, and diversity representation.
 </li>
 </ul>
 
 
 
 
 
 2. Customer Service
 
 
 <ul>
 <li>
 Lead workforce engagement strategies to foster a high-performance culture across diverse business teams.
 </li>
 <li>
 Drive structured engagement interventions to capture organizational pulse and translate feedback into actionable plans.
 </li>
 <li>
 Maintain consistent touchpoints through one-on-one and group interactions to surface issues and co-create solutions.
 </li>
 <li>
 Manage complex employee relations, including disciplinary matters and grievance redressal, with empathy and rigor.
 </li>
 <li>
 Design and implement organizational change initiatives and restructures with minimal disruption.
 </li>
 <li>
 Champion Diversity, Equity &amp; Inclusion (DEI) through targeted programs and inclusive practices.
 </li>
 <li>
 Expand engagement scope to include cross-functional teams for better collaboration.
 </li>
 <li>
 Engage senior stakeholders with accountability and strategic insight, focusing on leadership development and succession planning.
 </li>
 <li>
 Tailor engagement approaches for multiple entities (e.g., Capital Foods, Soulfull) while maintaining consistency in enterprise-wide practices.
 </li>
 </ul>
 
 
 
 
 
 3. Internal Processes
 
 
 
 
 a. Build a High-Energy GCC Culture
 
 
 <ul>
 <li>
 Lead engagement strategies to create a vibrant, collaborative, and high-performance environment.
 </li>
 <li>
 Drive interventions like pulse surveys, floor walks, and digital feedback loops.
 </li>
 <li>
 Maintain consistent touchpoints through one-on-one connects, team huddles, and forums.
 </li>
 </ul>
 
 
 b. Positive Energy on the Floor
 
 
 <ul>
 <li>
 Design initiatives fostering belonging, recognition, and motivation (e.g., themed engagement days, learning circles, innovation challenges).
 </li>
 <li>
 Embed a culture of appreciation and transparency through recognition platforms and real-time feedback.
 </li>
 </ul>
 
 
 c. Employee Relations &amp; Change Management
 
 
 <ul>
 <li>
 Manage employee relations with empathy and rigor.
 </li>
 <li>
 Lead organizational change initiatives with minimal disruption.
 </li>
 <li>
 Champion DEI through targeted programs aligned with global standards.
 </li>
 </ul>
 
 
 d. Cross-Functional Collaboration &amp; Leadership Engagement
 
 
 <ul>
 <li>
 Strengthen collaboration across finance, analytics, and digital teams.
 </li>
 <li>
 Engage senior stakeholders on succession planning and capability building.
 </li>
 </ul>
 
 
 e. Multi-Entity Integration
 
 
 <ul>
 <li>
 Tailor engagement approaches for integrated entities while maintaining governance and scalability.
 </li>
 </ul>
 
 
 
 
 
 4. Innovation and Learning
 
 
 <ul>
 <li>
 Build global capabilities through learning initiatives aligned with GCC strategy.
 </li>
 <li>
 Co-create scalable programs with leaders to embed learning into workflows.
 </li>
 <li>
 Foster continuous learning through cohort-based interventions and communities of practice.
 </li>
 </ul>
 
 
 
 
 
 Critical Success Factors
 
 
 <ul>
 <li>
 Master&rsquo;s degree in General Management / Human Resources.
 </li>
 <li>
 3&ndash;8 years of relevant work experience.
 </li>
 <li>
 Stakeholder management experience in complex ecosystems.
 </li>
 <li>
 Strong business acumen and deep understanding of strategic people processes.
 </li>
 <li>
 Experience partnering with senior business leaders to drive the people agenda.
 </li>
 <li>
 Strong analytical and business communication skills, stakeholder engagement, and collaborative mindset.
 </li>
 <li>
 Familiarity with GCC industry.
 </li>
 </ul>
 
 
</div>

Manager HRBP - Integrated Finance

Hilton

<div>
 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &amp; Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
 
 
 If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it&rsquo;s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
 
 
 
 The Cluster Talent Acquisition Manager is responsible for leading the end-to-end recruitment function for five hotels i.e., Hilton and Hilton Garden Inn Bengaluru Embassy Manyata Business Park, Hilton Bangalore Embassy Golf Links, Hilton and Hilton Garden Inn Bangalore Embassy Tech Village, aligning recruitment activities with business goals, and ensuring a consistent, high-quality talent pipeline. This role requires strong strategic planning, operational excellence, and a passion for building Hilton&rsquo;s reputation as an employer of choice.
 
 
 
 
 What will I be doing?
 
 
 
 As the Cluster Talent Acquisition Manager, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Responsible for managing the entire recruitment process (end-to-end) for all five hotels in the cluster.
 </li>
 <li>
 Report directly to the Cluster Director of Human Resources (Cluster DHR).
 </li>
 <li>
 Assist with the annual hotel manning budget by participating in headcount planning discussions with department heads.
 </li>
 <li>
 Develop and implement the annual cluster recruitment strategy to ensure timely hiring of qualified candidates.
 </li>
 <li>
 Maintain and expand effective recruitment channels and execute strategic recruitment activities.
 </li>
 <li>
 Ensure all open positions are posted on relevant recruitment platforms with brand-compliant job advertisements.
 </li>
 <li>
 Source candidates, conduct first-round interviews for all positions below Director level, and coordinate with hiring managers for subsequent interviews.
 </li>
 <li>
 Participate in campus hiring drives, job fairs, and recruitment campaigns across schools, colleges, and universities.
 </li>
 <li>
 Establish and maintain a systematic database of candidate profiles and recruitment activities.
 </li>
 <li>
 Monitor recruitment effectiveness and market trends, providing insights and strategy updates to HR leadership.
 </li>
 <li>
 Ensure timely candidate communication, feedback, onboarding, and smooth check-in processes.
 </li>
 <li>
 Maintain professionalism and protect the Hilton employer brand across all recruitment touchpoints.
 </li>
 <li>
 Manage agency partnerships, internship programs, and monitor performance and agreements during contract periods.
 </li>
 <li>
 Conduct intern engagement activities to support intern conversion efforts.
 </li>
 <li>
 Maintain accuracy of recruitment and HR-related systems, and provide relevant training.
 </li>
 <li>
 Conduct orientation and training sessions on recruitment systems and interview best practices for hiring managers.
 </li>
 <li>
 Support other HR initiatives such as employee data management, visa applications, team events, and facility oversight.
 </li>
 <li>
 Deliver accurate and timely recruitment reports to support HR analytics and business insights.
 </li>
 <li>
 Provide guidance and mentorship to junior team members, ensuring adherence to recruitment protocols and conducting performance reviews.
 </li>
 <li>
 Create and update recruitment content for internal and external media platforms.
 </li>
 <li>
 Perform any other duties as assigned by management.
 </li>
 <li>
 The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Cluster Talent Acquisition Manager serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Minimum of 8&ndash;10 years of experience in talent acquisition, preferably within large-scale 5-star hotel environments.
 </li>
 <li>
 Proven track record of managing end-to-end recruitment across multiple properties.
 </li>
 <li>
 Strong experience with recruitment platforms like Taleo, Darwin Box, campus hiring, and talent marketing.
 </li>
 <li>
 Pre-opening experience is an added advantage.
 </li>
 <li>
 Excellent interpersonal, communication, and organizational skills.
 </li>
 <li>
 Proficient in HR systems and recruitment reporting tools.
 </li>
 <li>
 Ability to work under pressure and handle multiple projects simultaneously.
 </li>
 <li>
 A passion for people, hospitality, and driving Hilton's employer brand in the market.
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Garden Inn Bengaluru Embassy Tech Village
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Garden Inn
 
 
 
 Job
 
 
 
 Human Resources
</div>

Cluster Talent Aquisition Manager

Reliance Retail

<div>
 
 
 🚀 Product Manager - Data &amp; Analytics Focus - RRVL One Tech
 
 
 
 
 
 
 RRVL One Tech is seeking an experienced and analytically rigorous
 
 Product Manager
 
 to drive the strategy and execution of our e-commerce products. This role requires
 
 2+ years of relevant Product management experience
 
 , ideally in online e-commerce, with a strong emphasis on data-driven decision-making.
 
 
 
 
 
 
 Core Mandate &amp; Responsibilities
 
 
 
 As a Product Manager, you will manage the complete product lifecycle, ensuring customer empathy guides every decision. Your key responsibilities include:
 
 <ul>
 <li>
 Setting up and actively tracking metrics for measuring product/functional performance and championing their continuous improvement.
 </li>
 <li>
 Collaborating throughout the product development process to validate hypotheses with data, including the design and measurement of
 
 A/B experiments
 
 .
 </li>
 <li>
 Becoming the domain expert, utilizing a clear, data-driven understanding of how our users interact with the product.
 </li>
 <li>
 Building strategic partnerships with product leaders, designers, and engineers to influence and execute the product roadmap.
 </li>
 <li>
 Reviewing analytics implementation to guarantee the creation of high-quality, actionable data.
 </li>
 </ul>
 <li>
 </li>
 
 
 Mandatory Qualifications &amp; Skills
 
 
 
 Candidates must demonstrate expertise in
 
 Product building and product lifecycle management
 
 and meet the following mandatory criteria:
 
 <ul>
 <li>
 
 2+ years of relevant Product management experience
 
 , preferably in the online e-commerce domain.
 </li>
 <li>
 
 Strong understanding of product development fundamentals
 
 , including requirement gathering, roadmap planning, and working within Agile/Scrum workflows.
 </li>
 <li>
 
 Proficiency in SQL, BI tools
 
 (e.g., Looker Studio, Tableau), and
 
 Analytical tools
 
 (e.g., Amplitude, Segment, Google Analytics). This deep analytical skill set is critical.
 </li>
 <li>
 Demonstrated ability to structure analyses and generate relevant insights to achieve business and product goals.
 </li>
 <li>
 Experience collaborating with and influencing cross-functional teams.
 </li>
 </ul>
 
 
 Key Requirements
 
 
 <ul>
 <li>
 Bachelor's Degree (preferably Engineering).
 </li>
 <li>
 Analytical thinking, problem-solving, and a high level of comfort with numbers.
 </li>
 <li>
 Proficiency in using AI-powered tools for research, insight generation, and competitive analysis.
 </li>
 </ul>
 
 
 
 
 If you are a Product Manager who leverages data as your core language and is ready to impact the future of e-commerce, apply now!
 
 
 
 
 
 Kindly share your CV with Simran1.Arora@ril.com
 
 
 
</div>

Product Manager

Flipkart

<div>
 Assistant Manager- Anticorruption Team,
 
 
 JD
 
 
 <ul>
 <li>
 Day-to-day management, execution and oversight of key components of the Anti-Corruption Compliance program for FK Group.
 </li>
 <li>
 Helps, builds strategic relationships with various business units; identifying and communicating possible risks associated with anti-corruption non-compliance; and maintaining open lines of communication at various levels.
 </li>
 <li>
 Assist with the designing and the implementation of Anti-Corruption Continuous Improvement (ACCI) initiatives and programs.
 </li>
 <li>
 Execution of the Flipkart Group ACCI Monitoring Plans using the CIR (Continuous Improvement Review) tools and techniques in all Finance departments and Facilities within the Flipkart Group.
 </li>
 <li>
 Understanding and identifying the root cause for non-compliance and agreeing on and formulating remedial action to reduce risks and financial exposure.
 </li>
 <li>
 Ensure the timely execution of the quarterly Monitoring Plans. Assist in developing remediation steps and action plans to correct deficiencies identified as a result of the CIR process.Prepare reports and presentations with respect to reviewing findings, the levels of compliance and opportunities for further improvement.
 </li>
 <li>
 Ensure there are efficient and continually improved AC and ACCI initiatives.
 </li>
 <li>
 Identify compliance risks by measuring actual Financial Control processes against local and Global Anti-Corruption frameworks.
 </li>
 <li>
 Identify, communicate and monitor the execution of compliance best practices.
 </li>
 <li>
 Review compliance monitoring results to determine any trends or areas for improvement.
 
 
 </li>
 </ul>
 
 We Are Looking For
 
 
 
 <ul>
 <li>
 Chartered Accountant or Law Graduate or MBA finance with minimum 5 to 6 years of relevant experience of working on compliance areas including Anti-corruption compliance, financial internal controls, Internal Audit experience with special knowledge of auditing financial transactions, FCPA and Anti-corruption laws.
 </li>
 <li>
 Certifications like Certified Fraud Examiner or Certified Internal Auditor would be preferred.
 </li>
 <li>
 Experience in E-commerce / Retail with respect to managing a Finance, Risk or Compliance role would be preferable.
 </li>
 <li>
 Demonstrable verbal and written fluency in English. Superior communication skills, including the ability to communicate in writing effectively and efficiently and orally.
 </li>
 <li>
 Demonstrable computer literacy with specific ability to use Microsoft Word, PowerPoint, Excel,internet, and internet-based applications. Knowledge of SAP will be an added advantage.
 </li>
 <li>
 Self-motivated with high energy and personal integrity. Ability to operate with due discretion,confidentiality, objectivity, and independence.
 </li>
 <li>
 A strong commitment to integrity and professionalism, and passion for excellence.
 </li>
 <li>
 Strong interpersonal skills with ability to interface with cross -functional teams and front-line associates.
 </li>
 <li>
 Strong documentation skills to clearly and accurately articulate review of due diligence data.
 </li>
 <li>
 Exceptional research and analytical skills with the ability to analyze large amounts of data,decipher higher risk attributes and disposition appropriately.
 </li>
 <li>
 Adept to multi-tasking and meeting timelines.
 </li>
 <li>
 Demonstrated knowledge and understanding of the U.S. Foreign Corrupt Practices Act and the requirements for effective compliance programs.
 </li>
 <li>
 Direct experience overseeing or auditing an anti-corruption program an asset.
 </li>
 </ul>
</div>

Assistant Manager

Phenom

<div>
 
 Job Requirements
 
 
 
 
 Phenom Intro:
 
 
 
 Our purpose is to help a billion people find the right work! Phenom is an AI-Powered
 
 
 talent experience platform that is redefining the HR tech space. We have grown into
 
 
 a global organization with offices in 6 countries and over 1,500 employees. As an HR
 
 
 tech unicorn organization, innovation and creativity is within our DNA. Come help us
 
 
 make every talent moment Phenomenal!
 
 
 At Phenom, we love solving our customers&rsquo; challenging problems in talent
 
 
 management. We are one team together, dream big and deliver superior customer
 
 
 experience through AI-powered innovative products. You will be a part of an
 
 
 inspiring product team that drives create innovative products to deliver superior
 
 
 experiences and values to our customers.
 
 
 
 About The Role
 
 
 
 The Customer Success Manager role at Phenom is responsible for our customers' post-sales and implementation journey, focusing on helping them achieve their business outcomes and continually driving value from the Phenom Talent Experience Platform. Our Customer Success Specialists share best practices and playbooks to help our customers scale adoption and usage while achieving their goals.
 
 
 You will become a trusted advisor to help our customers navigate the digital transformation landscape. You will help them define their key aspirations and leverage AI powered Phenom application to re-design the way they acquire, engage, and empower talent, internally and externally, across the globe. You will also be the voice of our customers back to Phenom.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Evangelize products with our customers and ensure customers maximize product value
 </li>
 <li>
 Thought partner with the customer in defining the right strategy
 </li>
 <li>
 Unblock internal escalations by partnering with cross functional teams including product, engineering, managed services, support, and account management
 </li>
 <li>
 Influence Phenom&rsquo;s strategic direction by understanding customer&rsquo;s business, challenges, desired outcomes, and requested product features
 </li>
 <li>
 Drive customer satisfaction to guarantee customer renewal and retention
 </li>
 <li>
 Upkeep with upcoming features and roadmap to strategize customer goals
 </li>
 <li>
 Track and monitor customer health using internal tools like Salesforce and Totango.
 </li>
 <li>
 Attention to detail, ability to understand, articulate and manage customer expectations
 </li>
 <li>
 Manage a portfolio of large to small accounts
 </li>
 <li>
 Basic Qualifications:
 </li>
 <li>
 5+ years of experience in management consulting, functional HR talent acquisition/talent management/learning/etc., customer success, or account management
 </li>
 <li>
 Preferred Qualifications:
 </li>
 <li>
 5+ years of experience in or more areas of consulting, testing, support, functional HR talent acquisition/talent management/learning/etc., customer success, and/or account management
 </li>
 <li>
 Knowledge of how enterprise implementations, professional services, support processes work &ndash; will be a definite plus.
 </li>
 <li>
 Experience in AI powered technologies in the HR space or working at a fast-growing technology/SaaS company
 </li>
 <li>
 Strong verbal and written communication skills
 </li>
 <li>
 Experience in providing trainings, demos, and participate in webinars/conferences
 
 
 </li>
 </ul>
 We are a team of self-starters who excel in their fields. We believe in giving you responsibility, not a task. We expect you to take ownership and pride in the work you are doing and see the positive impact of your work on your colleagues and our customers. We believe in providing transparency and support, so you can do the best work of your career.
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Health and wellness benefits/programs to support holistic employee health
 </li>
 <li>
 Growing organization with career pathing and development opportunities
 </li>
 <li>
 Tons of perks in every location for all Phenoms!
 </li>
 </ul>
</div>

Customer Success Manager

Artisan Field, Inc.

<div>
 
 Job Description
 
 
 
 
 Associate Product Manager / Product Manager
 
 
 
 
 Location: Bangalore
 
 
 
 
 Who we are:
 
 Founded in 2016 and with offices in Kolkata and Bengaluru, MIHUP.AI is at the forefront of voice technology innovation with two dynamic product lines: Embedded Voice Assistants for Automotive &amp; other Embedded Devices and Contact Center Analytics. Our solutions are already live with the top enterprises in both the domains. Our R&amp;D teams are working on the cutting edge of AI/LLMs and Voice research and their applications. Voice AI is at the forefront of a lot of impact driven innovation that is happening right now and some of the best minds and top tier tech talent in the industry are helping us to shape that vision. We are backed by Accel Partners and Ideaspring Capital.
 
 
 
 Role Overview:
 
 The Product Manager/Associate Product Manager will help evolve our Voice Assistant product line for Automotive and other Embedded domains. This role focuses on refining current features, enhancing user experience, and integrating new technologies such as AI/LLMs/Agentic AIs. We value experience from technical product development, particularly in startup or agile settings, over traditional product roles in other sectors.
 
 
 
 Key Responsibilities
 
 
 
 Responsibilities include but are not limited to the following -
 
 
 
 Product Enhancement:
 
 Work closely with engineering, design, and user research teams to improve the existing automotive voice assistant, using real-world &amp; our OEM partner feedback to shape the product roadmap.
 
 
 
 Data-Driven Decisions:
 
 Analyze user data and feedback to identify areas for improvement and prioritize feature development.
 
 
 
 Feature Development:
 
 Collaborate with technical teams to define, develop, and test new features while ensuring smooth integration with existing systems.
 
 
 
 Documentation:
 
 Prepare and maintain clear documentation of product requirements, user stories, and progress updates.
 
 
 
 Market Awareness:
 
 Stay informed about developments in AI, LLMs, and related technologies, using these insights to guide product enhancements.
 
 
 
 Prototype Creation: Create prototypes by self in order to experiment and to guide/help engineers towards new ideas
 
 
 
 
 Education &amp; Experience
 
 
 
 Bachelor&rsquo;s degree in Engineering, Computer Science, or a related field.
 
 
 2-3 years of experience as a Product Manager or Associate Product Manager.
 
 
 Experience in technical product development, especially within startup or agile environments, is highly valued.
 
 
 An MBA is a plus but previous hands-on experience working in a Product team focused on Technology driven products is considered more relevant.
 
 
 
 Key Skills
 
 
 
 Basic familiarity with AI and LLM technologies.
 
 
 Good execution skills demonstrated by ability to manage and guide engineering teams
 
 
 Setup discipline for weekly cadence
 
 
 Experience in developing and iterating product features or prototype applications.
 
 
 Ability to interpret user data and feedback to inform product decisions.
 
 
 Understanding of design principles; exposure to voice UI or chatbot application design is a plus.
 
 
 Strong communication driven by ability to clearly articulate documents and guide teams
 
 
 A proactive mindset with the ability to manage multiple priorities in a fast-paced environment.
 
 
 
 Compensation
 
 
 
 We offer competitive compensation packages as per or over market standards.
</div>

Product Manager / Product Manager

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