assistant spa manager

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Spa &amp; Wellness
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div>Job Summary:</div><div></div><div><br>
Under the general supervision of the (Assistant) Spa &amp; Wellness Manager, is responsible for the quality and operational concerns of the spa. The position is primarily responsible for supervising the Spa Associates to attain maximum satisfaction of guest handling in the department. In the absence of the (Assistant) Spa &amp; Wellness Manager, carry out the duties and maintain the standards ensuring the smooth running of the Spa, including all enquiries and complaints.</div><div></div><div><br>
Essential Duties and Responsibilities:</div><div></div><div><br>
General Duties:</div><div><ul><li>
Responsible for supervising the Spa Therapists and Spa Specialists in terms of service and standard of operations.</li><li>
Perform all spa treatments to the highest standard and in accordance with standard operating procedures.</li><li>
Create and update standard operating procedures and treatment protocols for all Spa treatment and service related areas.</li><li>
Create and monitor checklists for operations.</li><li>
Perform opening and closing procedures according to the shift.</li><li>
Inspect treatment rooms and associated areas (e.g. pantry) at the start of the shift and before each treatment to ensure that the set-up of treatment rooms is in accordance with established standards and to ensure that there is an adequate supply of guest amenities, towels, facial robes and other supplies.</li><li>
At the close of operating hours, inspect to ensure that Spa treatment rooms are in the standard set-up and all cabinets are locked. Also, to check if the Relaxation Lounge, Changing Rooms, Kitchen and Linen Room is properly at standards and closed accordingly.</li><li>
Check and replenish amenities of the Spa areas at the start, end and if necessary during her/his shift.</li><li>
Maintain the cleanliness and hygiene of the Spa as a whole with great attention to detail so that nothing is overlooked, supporting associates that all areas are fully stocked with all items necessary to provide all services and treatments.</li><li>
Ensure the daily schedule of associates is followed and checks their standard grooming.</li><li>
Book appointments, and ensuring all needed information is recorded.</li><li>
Greet and anticipate guest needs within the Spa and exceed their expectation at every opportunity with the highest level of personalization.</li><li>
Be knowledgeable about and promote all services and products within the Spa, attending all necessary training courses.</li><li>
Ensure the smooth running of the Spa with clear communication with both associates and guests regarding appointments, and retail products, providing a seamless service throughout the whole Spa supporting all Spa associates with all their various roles within the department.</li><li>
Be mindful of the Spa Concierge, Spa Therapist, Spa Specialist and Spa Attendant duty schedule to ensure business needs are met and suggestions are made to the (Assistant) Spa Manager.</li><li>
Cover Spa Concierges and Spa Attendants shifts whenever necessary.</li><li>
Check the condition of the Spa facilities and equipment and reports any damage immediately to the (Assistant) Spa Manager, Assistant Director of Wellness or Director of Wellness.</li><li>
Explain benefit and procedures of the treatments to guest, providing insight and product knowledge of its active ingredients.</li><li>
Recommend cosmetic retail products properly explaining what the product is for, and what benefits the clients.</li><li>
Give lifestyle information to the guest on how to follow up the treatment back home or with an additional spa treatment.</li><li>
Upsell, cross-sell and follow-up sell of additional Spa treatments.</li><li>
Always lead by example to the rest of the Spa team promoting effective communication so as to ensure guests that there is a close team spirit and nurturing environment.</li><li>
Take a proactive approach to the management of the department, anticipating potential opportunities.</li><li>
Consistently meet the expectations and requirements of internal and external guests.</li><li>
Obtain first-hand guest information and use it for improvements in products and services.</li><li>
Acts with guests in mind; establishes and maintains effective relationships with guests and gains their trust and respect.</li><li>
Maintain effective communication within the department and ensure that the department manager is kept well informed of any problems/queries that have arisen.</li><li>
Liaise with other departments to ensure good communication and offer support.</li></ul></div><div>
Talent &amp; Culture:</div><div><ul><li>
Be responsible for the training, and guidance of the Spa Therapists and Spa Specialists in all aspects of the Spa duties and overseeing the treatment rooms, social house, bathhouses and changing room standards ensuring all associates are performing up to the standard and highly motivated.</li><li>
Maintain departmental records with respect to associate and training issues, associate development issues and departmental communication issues.</li><li>
Ensure the Spa Therapists and Spa Specialists paperwork i.e. guest health checks are completed, and updated and product sales, and commissions are recorded accurately and in a timely manner.</li><li>
Participate in interviews process alongside with the Talent &amp; Culture for potential new associates as and when required.</li><li>
Carry out one to one, assist performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel&rsquo;s succession planning is upheld.</li><li>
Be responsible for the welfare and motivation of associates making use of the information obtained through the annual Sense of Engagement Surveys, appraisals and frequent one to one chats.</li></ul></div><div>
Financial &amp; Commercial:</div><div><ul><li>
Coordinate the professional stock inventory and follows up on pending issues with the support of a logging system. Submits report to Cost Control, (Assistant) Spa Manager, Assistant Director of Wellness or Director of Wellness.</li><li>
Achieve the agreed commercial targets at the Spa through the planned coordinated development of the facility.</li><li>
Establish and ensure a cost-effective wage structure based on productivity and efficiency.</li><li>
Be responsible for motivating and driving sales and establishing targets, which are realistic and achievable.</li><li>
Be alert for potential opportunities to improve service, and profitability within the Spa.</li></ul></div><div>
Administrative/Operational:</div><div><ul><li>
Maintain and implement the reporting procedures and control system established by the Hotel.</li><li>
Ensure that the Health and Safety Policy and Procedures are implemented and monitored in particular with relation to cleanliness and hygiene.</li><li>
Test and feedback on performance to ensure consistent compliance with standards.</li><li>
Deal with problems, enquiries and complaints from Spa clientele.</li><li>
Attend relevant HOD meetings in the absence of the (Assistant) Spa Manager, Assistant Director of Wellness or Director of Wellness.</li></ul></div><div>
Sales &amp; Marketing:</div><div><ul><li>
Together with the (Assistant) Director of Wellness, develop concept-planning, the menu of services, retailing, merchandising, marketing and product development at the Spa/Fitness Suite.</li><li>
Effectively integrate the Spa within the Asaya Marketing Strategy and ensure ongoing representation of the Spa, both internally and externally.</li><li>
Ensure that the members are kept informed of all the activities and development at the Spa, both in the form of internal and external advertising.</li><li>
Personally network at all levels with individuals from both inside and outside the company structure for the further development of the Spa.</li><li>
Be aware of innovations within the industry and consider their worth at the Spa.</li></ul></div><div>
Standard Responsibilities:</div><div><ul><li>
Comply and adhere to the Rosewood company policies.</li><li>
Take on other tasks in addition of the ones stated, in a reasonable framework.</li><li>
Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.</li><li>
Maintain an understanding of the spa industry and spa philosophy (emotional, physical, nutrition, skin health, community.)</li><li>
Understand that as a representative of Asaya they will maintain a healthy, fit appearance and a positive attitude.</li><li>
Model the Company&rsquo;s culture, vision, mission, and core values at all times.</li><li>
Be mindful of and active in a Spa &amp; Wellness lifestyle, and strive to inspire wellness-focused change in others.</li><li>
Maintain personal grooming and appearance according to the standards.</li><li>
Maintain a positive attitude toward guests, co-workers, subordinates, and hotel management. Avoid engaging in gossip or any dialogue that may diminish the direction and goals of the hotel and the hotel group.</li></ul></div><div>
CONFIDENTIALITY:</div><div><ul><li>
Whilst working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates unless otherwise stated.</li></ul></div><div>
HEALTH &amp; SAFETY:</div><div><ul><li>
Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li><li>
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li><li>
Report any defects in the building, plant or equipment according to hotel procedure.</li><li>
Ensure that any accidents to associate, guests or visitors are reported immediately in accordance with correct procedures.</li><li>
Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li><li>
Be fully conversant with:</li><li><ul><li>
Regulations</li><li>
Risk Assessments for your department</li><li>
Hotel Fire &amp; Bomb Procedures</li></ul></li></ul></div><div>
OTHER:</div><div><ul><li>
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</li><li>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</div></div></div></div></div></div>

Spa Supervisor

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25199194<br>
<b>Job Category</b>Spa<br>
<b>Location</b>Al Messila a Luxury Collection Resort &amp; Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Supporting Management of Spa Operations and Budgets</b></p>
<ul><li>Assumes the responsibilities of the Spa Director in his/her absence.</li></ul>
<ul><li>Ensures all employees have the proper supplies, equipment and uniforms.</li></ul>
<ul><li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li></ul>
<ul><li>Manages supplies and equipment inventories within budget.</li></ul>
<ul><li>Maintains cleanliness of spa and related areas and equipment.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.</li></ul><p><br>
</p><p><b>Ensuring and Delivering Exceptional Customer Service</b></p>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.</li></ul>
<ul><li>Strives to improve service performance.</li></ul><p><br>
</p><p><b>Conducting Human Resources Activities</b></p>
<ul><li>Solicits employee feedback, utilizing an &ldquo;open door&rdquo; policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Ensures employees understand expectations and parameters.</li></ul>
<ul><li>Brings issues to the attention of the department manager and Human Resources as necessary.</li></ul>
<ul><li>Observes service behaviors of employees and providing feedback to individuals.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul>
<ul><li>Participates in an on-going employee recognition program.</li></ul>
<ul><li>Reviews comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Supervises on-going training initiatives and conducting training when appropriate.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul>
<ul><li>Assists the Spa Director in managing the day-to-day operations of the spa as necessary.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br>
</p><div>
<br>
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Spa Manager - Arabic Speaker (Female)

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25199194
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Spa
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 Al Messila a Luxury Collection Resort &amp; Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar,VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Management
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.
 <br/>
 <br/>
 <strong>
  CANDIDATE PROFILE
  <br/>
  <br/>
 </strong>
 <strong>
  Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  CORE WORK ACTIVITIES
  <br/>
  <br/>
 </strong>
 <strong>
  Supporting Management of Spa Operations and Budgets
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assumes the responsibilities of the Spa Director in his/her absence.
  </li>
  <li>
   Ensures all employees have the proper supplies, equipment and uniforms.
  </li>
  <li>
   Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
  </li>
  <li>
   Manages supplies and equipment inventories within budget.
  </li>
  <li>
   Maintains cleanliness of spa and related areas and equipment.
  </li>
  <li>
   Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Ensuring and Delivering Exceptional Customer Service
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Sets a positive example for guest relations.
  </li>
  <li>
   Interacts with guests to obtain feedback on product quality and service levels.
  </li>
  <li>
   Handles guest problems and complaints.
  </li>
  <li>
   Empowers employees to provide excellent customer service.
  </li>
  <li>
   Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
  </li>
  <li>
   Strives to improve service performance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Conducting Human Resources Activities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Solicits employee feedback, utilizing an &ldquo;open door&rdquo; policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
  </li>
  <li>
   Ensures employees understand expectations and parameters.
  </li>
  <li>
   Brings issues to the attention of the department manager and Human Resources as necessary.
  </li>
  <li>
   Observes service behaviors of employees and providing feedback to individuals.
  </li>
  <li>
   Participates in employee progressive discipline procedures.
  </li>
  <li>
   Participates in an on-going employee recognition program.
  </li>
  <li>
   Reviews comment cards and guest satisfaction results with employees.
  </li>
  <li>
   Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  </li>
  <li>
   Supervises on-going training initiatives and conducting training when appropriate.
  </li>
  <li>
   Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
  </li>
  <li>
   Celebrates successes and publicly recognizes the contributions of team members.
  </li>
  <li>
   Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  </li>
  <li>
   Assists the Spa Director in managing the day-to-day operations of the spa as necessary.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
 <br/>
 <br/>
 From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>


Raffles Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 #BeLimitless
 <br/>
 <br/>
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 <br/>
 <br/>
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 <br/>
 <br/>
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop and implement a comprehensive spa strategy aligned with the brand standards and hotel objectives to maximize revenue, guest satisfaction, and operational efficiency.
  </li>
  <li>
   Oversee day-to-day spa operations ensuring smooth delivery of all treatments and services while maintaining high standards of hygiene, safety, and quality.
  </li>
  <li>
   Recruit, train, mentor, and motivate spa staff including therapists, front desk, and management team to foster a high-performance culture focused on exceptional guest experience.
  </li>
  <li>
   Manage budgets, forecasts, and expenses. Analyze financial results to maximize profitability and control costs without compromising service quality.
  </li>
  <li>
   Ensure personalized, memorable experiences for all spa guests, handling feedback and complaints professionally and promptly.
  </li>
  <li>
   Collaborate with marketing and sales teams to design promotions, packages, and partnerships that enhance spa visibility and revenue.
  </li>
  <li>
   Maintain compliance with Raffles &amp; Fairmont brand standards, local regulations, and health &amp; safety protocols.
  </li>
  <li>
   Stay updated with the latest spa industry trends, products, and technologies to continuously enhance the spa offering.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Qualifications &amp; Requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 3&ndash;5 years of management experience in a luxury hotel or resort spa.
  </li>
  <li>
   Strong leadership, communication, and interpersonal skills.
  </li>
  <li>
   Proven ability to manage budgets, drive revenue, and enhance guest satisfaction.
  </li>
  <li>
   Excellent knowledge of spa treatments, wellness concepts, and luxury guest service standards.
  </li>
  <li>
   Proficiency in spa management software and MS Office applications.
  </li>
 </ul>
</div>


Spa Manager

<div><b>Additional Information</b><br>
<b>Job Number</b>25199182<br>
<b>Job Category</b>Spa<br>
<b>Location</b>Al Messila a Luxury Collection Resort &amp; Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs.</p><p><br>
</p><p>Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br>
</p><div>
<br>
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Spa Supervisor - Female

Katara Club

<p><b>ROLE OBJECTIVE</b></p><p>The Spa &amp; Salon Assistant supports the daily operations of Katara Club&rsquo;s exclusive wellness and beauty facilities, ensuring that every guest receives an unparalleled experience of relaxation, rejuvenation, and personalized care. The role combines administrative, operational, and guest service responsibilities to uphold the Club&rsquo;s commitment to excellence and discretion.</p><p><b>Guest Experience</b></p><ul><li>Assist guests with inquiries regarding treatments, services, and product recommendations.</li><li>Coordinate appointment bookings and service schedules through the spa management system.</li><li>Anticipate guest needs and deliver proactive, personalized service that reflects Katara Club&rsquo;s hospitality standards.</li><li>Handle guest feedback and concerns with tact, professionalism, and prompt resolution.</li></ul><p><b>Operational Excellence</b></p><ul><li>Support the Spa &amp; Salon Manager in overseeing day-to-day activities to ensure seamless operations.</li><li>Ensure treatment rooms, salon stations, and common areas are immaculately prepared, sanitized, and stocked before and after each appointment.</li><li>Assist in the execution of daily opening and closing procedures.</li><li>Monitor service flow to optimize therapist and stylist schedules for efficiency and guest satisfaction.</li></ul><p><b>Administrative Support</b></p><ul><li>Maintain accurate booking, billing, and client records in the reservation system.</li><li>Assist with preparation of daily, weekly, and monthly operational reports.</li><li>Manage inventory of products, towels, and amenities; monitor stock levels and coordinate with purchasing.</li><li>Support payroll, attendance, and internal communication processes for spa and salon staff.</li></ul><p><b>Sales &amp; Brand Promotion</b></p><ul><li>Promote spa and salon treatments, memberships, and retail products in line with Katara Club&rsquo;s brand image.</li><li>Assist in organizing special promotions, seasonal campaigns, and member events.</li><li>Ensure all displays, merchandising, and promotional materials meet brand presentation standards.</li><li>Contribute to revenue targets through effective product knowledge and service upselling.</li></ul><p><b>Team Collaboration</b></p><ul><li>Coordinate effectively with therapists, stylists, and reception to ensure smooth guest flow and high-quality service delivery.</li><li>Participate in training sessions, product briefings, and team meetings.</li><li>Uphold the Club&rsquo;s values of luxury, confidentiality, and member-first excellence in all interactions.</li></ul><p>Job Type: Full-time</p><p>Pay: From QAR1.00 per month</p>

Spa and Salon Supervisor

The Ned & Ned's Club

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 Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.
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 <strong>
  Job Purpose:
  <br/>
  <br/>
 </strong>
 We are currently looking for a passionate and experienced
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  Assistant Banquet Manager
 </strong>
 to join our team and support the successful execution of all banquet operations.
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 <strong>
  Responsibilities:
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  <br/>
 </strong>
 <ul>
  <li>
   Assist the Banquet Manager in the planning, coordination, and execution of banquet events
  </li>
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   Supervise banquet staff, ensuring high service standards are met at all times
  </li>
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   Manage the setup and breakdown of events, ensuring accuracy with function sheets
  </li>
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   Liaise with the kitchen and other departments to ensure seamless service delivery
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   Monitor inventory of banquet supplies and place orders as needed
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  <li>
   Ensure compliance with health, safety, and hygiene standards
  </li>
  <li>
   Handle guest inquiries and resolve complaints promptly and professionally
  </li>
  <li>
   Assist with training and development of banquet team members
  </li>
  <li>
   Maintain proper records and assist in administrative tasks including scheduling and billing
   <br/>
   <br/>
  </li>
 </ul>
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  Qualifications &amp; Competencies:
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 </strong>
 <ul>
  <li>
   Diploma or degree in Hospitality Management or related field
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   Minimum 2 years of experience in banquet operations, with at least 2 years in a supervisory role
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  <li>
   Excellent communication and interpersonal skills
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   Strong leadership and organizational abilities
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   Ability to work under pressure in a fast-paced environment
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   Flexibility to work evenings, weekends, and holidays as required
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   Knowledge of banquet software (e.g., Opera, or similar) is an advantage
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What&rsquo;s In It for you?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   One of the most iconic place to be and work
  </li>
  <li>
   Amazing learning and development program
  </li>
  <li>
   Discounted rates at The Ned Doha
  </li>
  <li>
   Fantastic career growth opportunities
   <br/>
   <br/>
  </li>
 </ul>
 At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
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 Apply today and join us as!
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 #YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed
</div>


Assistant Banquet Manager

Explore 629+ Assistant spa manager in Doha Qatar this January. Find roles across top companies and apply now to boost your career.

629 assistant spa manager jobs IN Doha Qatar

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Assistant Banquet Manager