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assistant store manager

Accutree Consultancy

The Role
 Operational Responsibilities • Responsible for the overall store management and enhancement of all critical elements • Plan weekly roster, assign daily task • Conducting daily huddles, using role plays and tracking performance. • Training & overseeing new staff induction and assessing the learnings Providing structured feedback to the Management on opportunities for continuous improvement. • Ensuring adequate stock levels, minimizing stock out situations. • Ensure products are displayed as per the brand guidelines. • Ensure POS & other equipments are in working conditions • Collaborate with merchandising, Marketing & finance team • Ensuring high levels of customer’s satisfaction through excellent service. • Maintaining brand standards and guidelines. • Proactively resolve customer complaints. • Ensuring growth, higher sales conversions, improving consistently on other store performance • Acquiring In-depth product knowledge of brands, optical and a good knowledge level of competing brands. • Leading by example reflecting the values of the brand, integrity, and discipline. • Adhering to operational standards & Company policies. • Reduce inventory shrinkage by minimizing loss.
 
Requirements
 <ul>
<li>Currently in KSA and worked in a similar role. Work experience with eye wear store management, luxory to daily eye wear sales is a MUST.</li>
</ul>
About the company
 HR Consulting for Hiring at all levels. Digitization Projects, Policy and SOP Set up, Compliance, Employee Greviance systems. Leadership Development programs and Helping businesses bring out best people practises. We also provide Individual Services- NLP, Teen, Emotional Intelligence coaching amongst others.

Assistant Store Manager

Nestlé Nespresso SA

<div>
 
 Job Purpose
 
 
 
 
 
 Act as a brand ambassador for Nespresso within the Boutique and ensure that the Nespresso values are embodied and lived by the team.
 
 
 Support the Boutique Manager in daily operations and replace them during absences.
 
 
 
 
 
 
 
 
 1. Ensure Nespresso Brand Consistency and 360&deg; Customer Experience
 
 
 
 
 
 Boutique Organization
 
 <ul>
 <li>
 Ensure the Boutique is clean, organized, properly equipped, and well presented.
 </li>
 <li>
 Check daily that capsule, machine, and accessory displays are complete and follow company guidelines.
 </li>
 <li>
 Guarantee smooth operations aligned with customer expectations (reception, waiting times, tasting area).
 </li>
 <li>
 Monitor service excellence and provide guidance for continuous improvement.
 </li>
 </ul>
 
 
 
 
 2. Customer Service
 
 <ul>
 <li>
 Welcome, guide, and advise customers while identifying their needs.
 </li>
 <li>
 Advise both existing and potential Club Members on Nespresso products and services.
 </li>
 <li>
 Introduce customers to the art of coffee tasting and encourage curiosity about the full product range.
 </li>
 <li>
 Maintain a proactive approach toward customers.
 </li>
 <li>
 Handle complaints and customer feedback appropriately.
 </li>
 </ul>
 
 
 
 
 
 
 
 3. Operational Excellence
 
 <ul>
 <li>
 Manage the presence and daily tasks of Coffee Specialists (tasting area, stock control, delivery reception, etc.).
 </li>
 <li>
 Report maintenance issues to the Operations Coordinator and manage related documentation.
 </li>
 <li>
 Communicate necessary information to other departments (security, cleaning, maintenance).
 </li>
 <li>
 Ensure accurate reporting and timely escalation of IT problems.
 </li>
 <li>
 Register new Boutique customers, open accounts, introduce Club and Boutique services, and assist with first purchases.
 </li>
 </ul>
 
 
 
 
 
 
 
 4. Cash Management
 
 <ul>
 <li>
 Implement and supervise cash collection procedures.
 </li>
 <li>
 Perform &ldquo;cash checks&rdquo; (if applicable), process card payments, and ensure alignment between received amounts and orders.
 </li>
 <li>
 Operate and reconcile cash registers daily.
 </li>
 <li>
 Ensure compliance with control documentation (Deleted Orders, Free Products, Credit Notes, Returns).
 </li>
 <li>
 Adhere to internal quality and billing procedures.
 </li>
 </ul>
 
 
 
 
 5. Inventory Management
 
 <ul>
 <li>
 Supervise stock control for machines, capsules, and accessories, as well as POS materials.
 </li>
 <li>
 Anticipate stock needs and ensure constant availability.
 </li>
 <li>
 Verify deliveries and maintain optimal order frequency and cost.
 </li>
 <li>
 Optimize stock storage areas.
 </li>
 </ul>
 
 
 
 
 
 
 
 6. People Development
 
 <ul>
 <li>
 Train and coach Coffee Specialists; ensure all staff embody Nespresso values.
 </li>
 <li>
 Implement a regular Boutique training plan and monitor results to enhance customer experience.
 </li>
 <li>
 Ensure safe and motivating working conditions.
 </li>
 </ul>
 
 
 
 
 
 
 
 7. Compliance
 
 <ul>
 <li>
 Implement and maintain operational procedures and follow all Quality and SHE systems, including Nestl&eacute; Nespresso CARE guidelines and local regulations.
 </li>
 <li>
 Motivate the team to adhere to quality standards.
 </li>
 <li>
 Ensure Boutique areas comply with international standards.
 </li>
 <li>
 Guarantee safe working conditions.
 </li>
 </ul>
 
 
 
 
 
 
 
 Key Experiences Required
 
 
 
 
 
 Education
 
 
 &bull; Bachelor&rsquo;s degree
 
 
 
 
 
 Experience
 
 
 &bull; 1&ndash;2 years of direct-to-consumer sales experience for premium products/services
 
 
 &bull; 2 years of success as a Senior Coffee Specialist or similar coaching/supervisory role
 
 
 &bull; Frontline management experience preferred
 
 
 
 
 
 Knowledge Requirements
 
 
 &bull; Solid understanding of Nestl&eacute;&rsquo;s 10 Corporate Principles
 
 
 &bull; Knowledge of Nespresso Boutique guidelines and processes
 
 
 &bull; Quality and Safety Management (NQMS)
 
 
 &bull; Local cash handling procedures
 
 
 &bull; Nespresso Inventory and Stock Management
 
 
 &bull; Nestl&eacute; &amp; Nespresso Corporate Business Principles
 
 
 &bull; Nespresso organizational structure
 
 
 &bull; Advanced Nessoft and IT knowledge
 
 
 &bull; Project management skills
 
 
 
</div>

APM Monaco

<div>
 
 
 Who are we?
 
 
 
 Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.
 
 
 
 We are looking for a passionate and dedicated individual to join our Saudi Arabia Riyadh team. Your mission will be to engage clients with exceptional service, helping to build the APM brand by fostering strong relationships with our in-store clients.
 
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 You love APM Monaco
 </li>
 <li>
 Minimum of 5 years of working experience in luxury retail / fashion retail, with min. 2 years in managerial position
 </li>
 <li>
 Track record of outstanding sales performance and CRM
 </li>
 <li>
 Support Store-in-Charge in sales and operation management, KPI analysis, rostering, visual merchandising, CRM, team management
 </li>
 <li>
 Fluency in English, Arabic &amp; other languages would be a plus
 </li>
 <li>
 Approachable personality and customer-service oriented
 </li>
 <li>
 Attractive and competitive package is offered
 </li>
 <li>
 Working location: Riyadh Kingdom Centre
 
 </li>
 </ul>
 
 
 *Candidate with less experience may be considered as Store Supervisor
 
 
 
 
 
 Benefits
 
 
 
 
 
 Why Join APM?
 
 
 <ul>
 <li>
 Global, Dynamic Team: Diverse and energetic workforce
 </li>
 <li>
 Growth Opportunities: We support your professional development
 </li>
 <li>
 Collaborative Culture: Teamwork and open communication
 </li>
 <li>
 Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts
 
 </li>
 </ul>
 
 
 Don't wait to join APM Monaco team. Apply now!
 
 
</div>

Assistant Store Manager / Store Supervisor (Riyadh Kingdom Centre)

apm monaco

<div>Who are we?
Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.
We are looking for a passionate and dedicated individual to lead our Saudi Arabia Riyadh team. Your mission will be to develop and optimize the boutique's performance and profitability, while ensuring your team engages clients with exceptional service.
Requirements
Main Accountabilities
Business Performance &amp; Operations<ul>
<li>
Drive performance to consistently achieve sales targets and KPIs, maximize business profitability</li>
<li>Analyze performance to identify business needs and turn them into individual actions and objectives</li>
<li>Analyse available sales reports and data to determine the needs of the business and set business strategies</li>
<li>Ensure staff is trained in all areas of appropriate POS usage and maintenance</li>
<li>Understand and properly execute all management POS functions</li>
<li>Ensure cash control procedures are properly followed including bank deposits, safe funds and petty cash</li>
<li>Monitor the movement of all inventory and ensure that staff adheres to all transferring/receiving policies and procedures</li>
<li>Maintain boutique image according to the brand&rsquo;s standards</li>
<li>Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies</li>
<li>Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction</li>
</ul>
Client Experience &amp; Development<ul>
<li>
Ensure all associates provide the highest level of customer service</li>
<li>Manage client database and utilize information to increase sales and client contact</li>
<li>Execute service excellence to increase client satisfaction and retain customer loyalty</li>
<li>Resolve all client problems and complaints quickly and effectively</li>
<li>Manage all special events inclusive of collection previews, client events, sale events, etc.</li>
<li>Empower associates to make decisions in the customer&rsquo;s best interest that also support the company&rsquo;s philosophy</li>
</ul>
Team Management &amp; Development<ul>
<li>
Identify and recruit new talents, build and retain a high performing team</li>
<li>Lead by example demonstrating passion towards APM MONACO, know our brand&rsquo;s products, mission and value</li>
<li>Conduct in-store training, one-o-one coaching and team meetings</li>
<li>Build individual objectives and development plans</li>
<li>Ensure image and grooming standards are professional, reflective of the brand image and always adhered to</li>
<li>Resolve all human resources issues in a timely and effective manner, partnering with HR team when necessary</li>
</ul>
Skills and Traits:<ul>
<li>
Management and leadership skills</li>
<li>Business acumen</li>
<li>Strategic thinking</li>
<li>Client intelligence</li>
<li>Reactive, flexible and open-minded</li>
<li>Fluency in Arabic, English and other language will be a plus</li>
</ul>
Candidates with less experience will be considered as Assistant Store Manager.
Benefits
Why Join APM?<ul>
<li>
Global, Dynamic Team: Diverse and energetic workforce</li>
<li>Growth Opportunities: We support your professional development</li>
<li>Collaborative Culture: Teamwork and open communication</li>
<li>Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts</li>
</ul>
Don't wait to join APM Monaco team. Apply now!</div>

Store Manager (Riyadh Park Mall)

<div>
 
 
 Who are we?
 
 
 
 Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.
 
 
 
 We are looking for a passionate and dedicated individual to lead our Saudi Arabia Riyadh team. Your mission will be to develop and optimize the boutique's performance and profitability, while ensuring your team engages clients with exceptional service.
 
 
 
 
 Requirements
 
 
 
 
 
 Main Accountabilities
 
 
 
 
 
 Business Performance &amp; Operations
 
 
 <ul>
 <li>
 Drive performance to consistently achieve sales targets and KPIs, maximize business profitability
 </li>
 <li>
 Analyze performance to identify business needs and turn them into individual actions and objectives
 </li>
 <li>
 Analyse available sales reports and data to determine the needs of the business and set business strategies
 </li>
 <li>
 Ensure staff is trained in all areas of appropriate POS usage and maintenance
 </li>
 <li>
 Understand and properly execute all management POS functions
 </li>
 <li>
 Ensure cash control procedures are properly followed including bank deposits, safe funds and petty cash
 </li>
 <li>
 Monitor the movement of all inventory and ensure that staff adheres to all transferring/receiving policies and procedures
 </li>
 <li>
 Maintain boutique image according to the brand's standards
 </li>
 <li>
 Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies
 </li>
 <li>
 Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
 
 </li>
 </ul>
 
 
 Client Experience &amp; Development
 
 
 <ul>
 <li>
 Ensure all associates provide the highest level of customer service
 </li>
 <li>
 Manage client database and utilize information to increase sales and client contact
 </li>
 <li>
 Execute service excellence to increase client satisfaction and retain customer loyalty
 </li>
 <li>
 Resolve all client problems and complaints quickly and effectively
 </li>
 <li>
 Manage all special events inclusive of collection previews, client events, sale events, etc.
 </li>
 <li>
 Empower associates to make decisions in the customer's best interest that also support the company's philosophy
 
 </li>
 </ul>
 
 
 Team Management &amp; Development
 
 
 <ul>
 <li>
 Identify and recruit new talents, build and retain a high performing team
 </li>
 <li>
 Lead by example demonstrating passion towards APM MONACO, know our brand's products, mission and value
 </li>
 <li>
 Conduct in-store training, one-o-one coaching and team meetings
 </li>
 <li>
 Build individual objectives and development plans
 </li>
 <li>
 Ensure image and grooming standards are professional, reflective of the brand image and always adhered to
 </li>
 <li>
 Resolve all human resources issues in a timely and effective manner, partnering with HR team when necessary
 
 </li>
 </ul>
 
 
 Skills and Traits:
 
 
 <ul>
 <li>
 Management and leadership skills
 </li>
 <li>
 Business acumen
 </li>
 <li>
 Strategic thinking
 </li>
 <li>
 Client intelligence
 </li>
 <li>
 Reactive, flexible and open-minded
 </li>
 <li>
 Fluency in Arabic, English and other language will be a plus
 
 </li>
 </ul>
 
 
 Candidates with less experience will be considered as Assistant Store Manager.
 
 
 
 
 
 Benefits
 
 
 
 
 
 Why Join APM?
 
 
 <ul>
 <li>
 Global, Dynamic Team: Diverse and energetic workforce
 </li>
 <li>
 Growth Opportunities: We support your professional development
 </li>
 <li>
 Collaborative Culture: Teamwork and open communication
 </li>
 <li>
 Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts
 
 </li>
 </ul>
 
 
 Don't wait to join APM Monaco team. Apply now!
 
 
</div>

Store Manager (Riyadh Kingdom Centre)

Apparel Group

<div>
 
 Job Description
 
 
 
 
 Objective:
 
 
 
 <ul>
 <li>
 Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
 </li>
 <li>
 Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures
 </li>
 <li>
 End to end store responsibility in absence of Store Manager
 </li>
 <li>
 Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
 </li>
 <li>
 Provide feedback to the Store Manager and Area Manager with regards to employees and products.
 
 
 </li>
 </ul>
 
 Key Responsibility:
 
 
 
 <ul>
 <li>
 Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss
 </li>
 <li>
 Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
 </li>
 <li>
 Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales
 </li>
 <li>
 Assisting the Store Manager in implementation of operating procedures at the store as per the company standards
 </li>
 <li>
 Ensure the brand and company&rsquo;s policies and procedures are adhered by all the staff at all the times
 </li>
 <li>
 Regularly audits own store administration and resolve any issues
 </li>
 <li>
 Manage the daily roaster, leave and grievances of the retail staff
 </li>
 <li>
 Maintain the visual merchandising standards at the stores all the time as per set VM standards
 </li>
 <li>
 Promote the Club Apparel Loyalty Program of the company for repeat sales
 </li>
 <li>
 Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products
 </li>
 <li>
 Ensure awareness and vigilance at all times of security in the store without any negligence
 </li>
 <li>
 Must be updated about the various brands of the group for suggestive selling to the customers
 </li>
 <li>
 End to end store responsibility in absence of Store Manager
 </li>
 <li>
 Must be physically fit to stand for extended hours and heavy lifting
 
 
 </li>
 </ul>
 
 Desired Experience:
 
 
 
 The ideal Store Supervisor in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.
</div>

Supervisor

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Supervisor