process associate

senior associate

associate consultant saas

Spendflo

<div>
 
 Spendflo simplifies SaaS procurement and management for Modern CFOs. We buy, renew, and manage SaaS for our customers and guarantee significant savings in both time and effort. Our SaaS buying platform drives buying, collaboration, and contextual automation with best-in-class experience, enabling us to put SaaS procurement on autopilot for our customers.
 
 
 
 
 
 We're on a mission to change how SaaS is bought and used. So if you love learning, want to be a part of a fun team, and make a mark in the global SaaS industry, you'll feel right at home in Spendflo.
 
 
 
 
 
 
 Your day-to-day will look like this:
 
 
 
 
 
 <ul>
 <li>
 Work towards increasing the savings velocity and reducing the turnaround times for closing requests
 </li>
 <li>
 Create an established network among the top Account Executives from various SaaS companies and leverage the network to mine the best deals
 </li>
 <li>
 Create a strategic and nurturing relationship with the Vendors to ensure that you get the BEST deals ALWAYS
 </li>
 <li>
 The buying experience is always time-consuming and exhausting both for the vendor and the customer - Optimize the experience
 </li>
 <li>
 Using data and insights, have a clear foresight on savings and execute it
 </li>
 <li>
 As a buyer, you are connected to the CXOs and senior leadership. Leverage these connections to gain insightful feedback and always strive to work on optimizing the experience
 </li>
 <li>
 Disciplined and diligent in responding to, handling, and providing updates for customer requests on time
 </li>
 </ul>
 
 
 
 
 
 Join us if you wish to:
 
 
 
 
 
 <ul>
 <li>
 Move away from the Sales Grind and leverage your skills from the buy side of the table
 </li>
 <li>
 If you think you have nailed selling, it's time for you to evolve and leverage the same skills to become an expert buyer
 </li>
 <li>
 Enhance your current sales experience by interacting with Account Executives from various SaaS companies across the globe
 </li>
 <li>
 You would be part of the most niche segment within the SaaS industry that will save the next
 
 $150 billion
 
 in excess SaaS spending globally
 </li>
 <li>
 As a SaaS Consultant, you are the most important asset to the organization. Be responsible for helping and creating processes that will become the foundation for future employees
 </li>
 <li>
 You learn about every SaaS tool used by various high-growth organizations and gain unparalleled knowledge and expertise in the global SaaS industry
 </li>
 </ul>
 
 
 
 
 
 Who you are:
 
 
 
 
 
 <ul>
 <li>
 Strategic Sourcing/Account Executive/Account Manager at a SaaS company with at least 2 years of experience
 </li>
 <li>
 Expert in negotiating with vendors/customers and always ensuring you get the deal you want
 </li>
 <li>
 Have a knack for numbers and data analysis
 </li>
 <li>
 Previous experience working at an early-stage company would be great
 </li>
 <li>
 Having expert people skills, and you think your skills have been instrumental in creating long-lasting business
 </li>
 <li>
 If your future vision is to become a world-class SaaS negotiator helping high-growth SaaS companies scale at 10x, then my friend, this is the role you need to grab
 </li>
 <li>
 Come join us to create the most skilled SaaS buyer's community on the Planet
 </li>
 </ul>
 
 
 
 
 This role is for the
 
 Americas region, so you must be willing to do US shifts.
 
 The role will be based in Chennai, India.
 
</div>

Associate Consultant SaaS

Wati

<div>
 Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.
 
 
 Trusted and loved by over 20,000+ customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice.
 
 
 In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations. At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.
 
 
 
 Our Platform
 
 
 
 The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.
 
 
 
 Our Backing &amp; Partnerships
 
 
 
 Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.
 
 
 
 About The Role-
 
 
 
 A Level 2 Product Support Engineer - Level 2 is crucial in providing advanced technical assistance to customers or internal teams beyond what Level 1 support can handle. They are responsible for troubleshooting complex technical issues, resolving problems, and ensuring high customer satisfaction.
 
 
 This role follows rotational shifts across APAC (6 AM-3 PM IST), General (9 AM-6 PM / 10 AM-7 PM IST), and EMEA (1 PM-9 PM / 2 PM-10 PM IST). There are no night shifts, but flexibility is required during incident escalations. The role also include weekend shifts while maintaining a 5-day work week.
 
 
 
 Key responsibilities include:
 
 
 
 <ul>
 <li>
 Technical Expertise: Serve as the second-level technical support expert for our SaaS product, demonstrating an in-depth understanding of our software's functionalities, configurations, and integrations
 </li>
 <li>
 Advanced Troubleshooting: Investigate and resolve complex technical issues escalated from Level 1 support, including but not limited to software bugs, integration problems, and data-related issues
 </li>
 <li>
 Customer Interaction: Communicate with customers or end-users in a professional, empathetic, and customer-centric manner, ensuring their technical issues are addressed promptly and effectively
 </li>
 <li>
 Documentation: Accurately document all customer interactions, resolutions, and technical solutions in the support ticketing system, maintaining comprehensive and organised records
 </li>
 <li>
 Escalation Management: Collaborate closely with Level 1 support agents, product development teams, and other internal departments to escalate and prioritise critical issues and ensure timely resolutions
 </li>
 <li>
 Training and Mentorship: Assist in training and mentoring Level 1 support agents, sharing your technical knowledge and best practices to improve their skills and knowledge
 </li>
 <li>
 Product Knowledge Sharing: Stay updated with the latest features, updates, and enhancements of our SaaS product, and share this knowledge with the support team and customers
 </li>
 <li>
 Quality Assurance: Ensure that all support interactions meet or exceed established quality and service standards, continuously improving the support process
 </li>
 <li>
 Feedback Loop: Provide valuable feedback to the product development team based on recurring technical issues, customer feedback, and suggestions for product improvement
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Technology, or a related field
 </li>
 <li>
 4+ years experience in a technical support role, with a strong focus on troubleshooting complex technical issues related to SaaS products
 </li>
 <li>
 Proficiency in using and troubleshooting SaaS applications
 </li>
 <li>
 Hands-on experience with APIs, webhooks, scripting, and working knowledge of MongoDB or similar databases
 </li>
 <li>
 Knowledge of data handling, migration, and security within SaaS environments
 </li>
 <li>
 Experience with remote support tools and troubleshooting methods
 </li>
 <li>
 Exceptional communication skills, both written and verbal, with the ability to convey technical concepts to non-technical users
 </li>
 <li>
 Experience with modern customer support platforms (e.g., Intercom, Zendesk, Freshdesk)
 </li>
 <li>
 Strong analytical and problem-solving skills with the ability to think critically and logically
 </li>
 <li>
 Ability to work collaboratively with cross-functional teams and guide junior support agents
 </li>
 <li>
 Relevant technical certifications (e.g., ITIL, SaaS-specific certifications) would be an added advantage
 </li>
 </ul>
</div>

Product Support Associate - L2

Amazon

<div>
 
 Description
 
 
 
 This team enables automation at Amazon Robotics Fulfillment centers. This team serves Amazon Internal Fulfillment Technologies &amp; Robotics teams by enabling automation, which includes real-time &amp; offline (image/video) data auditing services. One of the key contributions of this team is supporting the fulfillment centers in maintaining inventory accuracy.
 
 
 An Associate in this role is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly and make best use of human judgement in combination with the tools and resources to indicate the activity captured in the video. They are expected to verify or mark the location of product through a tool while maintaining highest level of accuracy. This process helps in maintaining the fulfillment center's stow quality. This is an operational role. Under general supervision, the Associate performs precise and thorough video/image audits with high degree of accuracy and speed, thus aiding defect reduction.
 
 
 Key job responsibilities
 
 
 The Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and right / acceptable practices. Associates are required to take breaks at the pre-defined slots and ensure 6.8 to 7 hours&rsquo; time per day is spent to answer the videos. Associates who are hired to work from home should maintain (1) dedicated workspace i.e., table, chair &amp; sufficient lighting (2) workspace / work related data shouldn&rsquo;t be accessed by anyone other than employee
 
 
 
 The Candidate Is Expected To Demonstrate
 
 
 
 <ul>
 <li>
 Willingness to work in Non-tech role for contract duration of 6 months
 </li>
 <li>
 Ability to audit image/video/text based Jobs
 </li>
 <li>
 Ability to identify details from blurry, less sharp videos and provide correct response. Requires high level of attention &amp; focus on screen
 </li>
 <li>
 Willingness to work on incremental targets/goals on quality &amp; productivity
 </li>
 <li>
 Fast Pace of implementation &amp; consistent performance
 </li>
 <li>
 Ability to work in rotational shifts (including night shifts), remote teams and exceptionally good team player
 </li>
 <li>
 Readiness to come to office for few days (when required, applicable for associates working from home)
 </li>
 <li>
 Willing to switch ON laptop camera while on virtual meetings.
 
 
 </li>
 </ul>
 A day in the life
 
 
 Associates work in 24x7 environment with rotational shifts. Associates would be working in a 9 hour shift, including pre-scheduled breaks. The shift timings would be subject to change every 3-4 months or as per business requirement. In case associate is working in night shift, night shift allowance will be provided as per applicable Amazon&rsquo;s work policy.
 
 
 Weekly Offs: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion.
 
 
 
 About The Team
 
 
 
 Data Auditing Operations team provides human support to Amazon Fulfillment facilities with goal of enabling hands-free active stowing through visual audits on videos/images. Videos with brief duration (typically between 15 and 20seconds) are sent to Operations Team for humans to audit them with information on products being stored at fulfilment centers. For business use, these videos must be thoroughly reviewed and audited using best human judgement. The effectiveness of automated process will be increased by using videos that Associates have audited. This process helps maintaining stow quality at fulfillment center and Associate will be further evaluated for performance improvements/coaching.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI - Uttar Pradesh - F26
 
 
 Job ID: A2974593
</div>

Associate, ML Data Operations, GO-AI Operations

<div>
 <ul>
 <li>
 Graduation or post-graduation in commerce or accounting with relevant experience of 3-5 years in MIS reporting, analysis of budget to actual variances, querying financial data
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 Perform analysis and insights into revenue, assignments and consultant contributions and to identify key business drivers
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 Prepare FP&amp;A reports in a timely &amp; accurate manner
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 Good oral and written communication skills in English
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 Excellent knowledge in MS Office applications
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 Understanding of end-to-end processes and appreciation of critical parameters
 </li>
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 Problem identification and analytical ability.
 </li>
 <li>
 Strong knowledge of MS Office
 </li>
 <li>
 Self-initiative, drive and zeal for continuous improvement.
 </li>
 <li>
 Ability to discharge the responsibilities in a conflicting environment
 </li>
 <li>
 Conformance with Policies/Compliances
 </li>
 <li>
 Ability to coach and give feedback on an ongoing basis.
 </li>
 </ul>
</div>

4400255-Assistant Manager

Tata Consultancy Services

<div>
 
 
 🌟 **Walk-in Interview Opportunity in Chennai** 🌟
 
 
 
 
 
 
 
 Are you an experienced professional in Fraud Prevention, Fraud Detection, Fraud Operation, Transaction Monitoring? Here's your chance to showcase your expertise at Tata Consultancy Services Ltd in Chennai.
 
 
 
 
 *
 
 *Job Role**: Process Associate/Senior Process Associate
 
 
 
 
 
 **Desired candidate should be having below experience into below mentioned skills**:
 
 
 
 
 Responsible to review potential fraudulent transactions &amp; activities, identify red flags &amp; mitigate fraud.
 
 
 Experience should be into Fraud Detection.
 
 
 Experience with in managing fraud operations for global clients.
 
 
 Experience with fraud tools (Falcon, Actimize, SAS, etc.)
 
 
 
 
 
 Interview / Walk-in Details
 
 
 
 
 
 Location - Tata Consultancy Services Ltd, Kumaran Nagar, 415/21-24, TNHB Main Rd, Sholinganallur, Chennai -600119.
 
 
 Time- 9:00 AM - 12:30 PM.
 
 
 Interview Date- 1st November 2025.
 
 
 
 
 
 Job Requirement:
 
 
 
 
 
 Any full-time graduate (10+2+3).
 
 
 Immediate joiners are preferred.
 
 
 Willingness to work in night shifts.
 
 
 Mode of Salary credit should be through banks from all the employers (No cash in hand)
 
 
 All educational and employment documents are mandatory to have.
 
 
 
 
 **Important Note**: TCS does not charge any recruitment fees at any stage. Report any unauthorized fee collection immediately. Feel free to bring along your friends!
 
</div>

Process Specialist

Knack Studios

<div>
 
 Position:
 
 HR Operations Associate
 
 
 
 Experience:
 
 1&ndash;3 years
 
 
 
 Location:
 
 Chennai (On-Site)
 
 
 
 Job Type:
 
 Full-time
 
 
 
 About Us
 
 
 
 Knack Studios is a full-service post-production facility with a focus on rendering your dreams into
 
 
 cinematic experiences. Spearheaded by filmmakers, Knack Studios is powered by cutting-edge
 
 
 equipment and technologies available for the first time in South India, making us the preferred post-
 
 
 production studio.
 
 
 In a short span of 7 years, Knack Studios has delivered over 800 successful projects in Tamil, Telugu,
 
 
 Hindi, Malayalam &amp; Kannada.
 
 
 Headquartered in Chennai with a state-of-the-art 20,000 sq. ft. facility spread across two locations
 
 
 and a 6,000 sq. ft. facility in Hyderabad, Knack Studios offers services in Sound, Color Grading, and
 
 
 Visual Effects &mdash; enabling clients to realize their artistic vision.
 
 
 
 Role Overview
 
 
 
 As an HR Operations Associate, you will be responsible for managing and executing day-to-day HR
 
 
 operations to ensure smooth functioning within the studio. This role focuses on payroll
 
 
 management, statutory compliance, employee data management, and supporting overall HR
 
 
 operations. You will play a vital role in maintaining operational efficiency and ensuring adherence to
 
 
 labor laws and internal policies.
 
 
 
 Key Responsibilities
 
 
 
 Payroll Management:
 
 
 <ul>
 <li>
 Process monthly payroll accurately and ensure timely disbursement.
 </li>
 <li>
 Manage payroll-related queries and resolve discrepancies promptly.
 </li>
 <li>
 Ensure compliance with tax regulations and statutory deductions.
 
 
 </li>
 </ul>
 
 Statutory Compliance
 
 
 
 <ul>
 <li>
 Maintain compliance with all relevant labor laws and statutory requirements (PF, ESI, gratuity, etc.).
 </li>
 <li>
 Prepare and submit statutory reports and filings as required.
 </li>
 <li>
 Conduct regular audits to ensure compliance with legal and regulatory standards.
 
 
 </li>
 </ul>
 
 Day-to-Day HR Operations
 
 
 
 <ul>
 <li>
 Support HR functions, including attendance tracking, leave management, and employee benefits administration.
 </li>
 <li>
 Assist in handling employee queries and provide resolutions.
 </li>
 <li>
 Coordinate with internal departments to ensure seamless HR process implementation.
 
 
 </li>
 </ul>
 
 Employee Data Management
 
 
 
 <ul>
 <li>
 Maintain and update accurate employee records in HR systems.
 </li>
 <li>
 Ensure data privacy and confidentiality in handling employee information.
 </li>
 <li>
 Generate HR reports related to employee data and metrics as needed.
 
 
 </li>
 </ul>
 
 Key Skills &amp; Attributes
 
 
 
 <ul>
 <li>
 Communication: Strong verbal and written communication skills for interacting with employees, management, and external agencies.
 </li>
 <li>
 Organization: Ability to manage multiple HR processes efficiently and prioritize tasks to meet deadlines.
 </li>
 <li>
 Attention to Detail: Careful and precise in handling payroll, compliance, and employee data documentation.
 </li>
 <li>
 Interpersonal Skills: Good at building relationships, addressing employee concerns, and maintaining a positive workplace environment.
 </li>
 <li>
 Adaptability: Open to learning new HR tools, systems, and practices in a dynamic creative environment.
 </li>
 <li>
 Confidentiality: Maintains discretion with sensitive employee and company information.
 </li>
 <li>
 Team Player: Collaborative attitude with the ability to support various HR functions and work effectively within a team.
 </li>
 <li>
 Self-Image: Confident and Go-getter.
 </li>
 <li>
 Traits: Persistent, Willingness to Learn, and Approachable.
 </li>
 <li>
 Motives: Hungry for Personal Growth and Believes in the Win-Win-Win Philosophy.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
 </li>
 <li>
 Prior experience in HR operations, payroll, or compliance.
 </li>
 <li>
 Basic understanding of HR software, payroll systems, and employment laws.
 </li>
 </ul>
</div>

HR Operations Associate

Orion Innovation

<div>
 Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.
 
 
 T24 Business consultant &ndash; Payments
 
 
 Location : Chennai
 
 
 
 Key Skills
 
 
 
 <ul>
 <li>
 Analytical &amp; Problem-Solving, Project Management, Communication &amp; Collaboration
 </li>
 <li>
 Responsible for bridging the gap between the business needs and technology solutions within the core banking domain and its interacting applications
 </li>
 <li>
 Conduct/support PLW (process led workshops), document business requirements (BRD), functional specification (FSD) including data mapping, migration, reporting and user guide
 </li>
 <li>
 Propose innovative solution which is scalable and avoiding any addition of risk (operational risk or delivery risk)
 </li>
 <li>
 Lead and co-ordinate the requirement analysis, system enhancement and solution design for core banking projects
 </li>
 <li>
 Strong expertise in Temenos Transact Core Banking with Private Banking domain knowledge
 </li>
 <li>
 Working experience in Agile methodologies such as Scrum / Kanban
 
 
 
 </li>
 </ul>
 
 Skills Required
 
 
 
 <ul>
 <li>
 Minimum 7 years of IT business analysis focussed on Transact/T24 Core Banking with Private Banking domain.
 </li>
 <li>
 Preferred with most of the experience in handling Payments (TPH), Fees &amp; Tax (cross modules for Private Banking).
 </li>
 <li>
 Experienced in driving PLWs and able to advise new processes for new applications, preferably with Implementation experience
 </li>
 <li>
 Working experience of SDLC and Agile methodologies like SCRUM and KANBAN.
 
 
 
 </li>
 </ul>
 Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
 
 
 Candidate Privacy Policy
 
 
 Orion Systems Integrators, LLC And Its Subsidiaries And Its Affiliates (collectively, &ldquo;Orion,&rdquo; &ldquo;we&rdquo; Or &ldquo;us&rdquo;) Are Committed To Protecting Your Privacy. This Candidate Privacy Policy (orioninc.com) (&ldquo;Notice&rdquo;) Explains
 
 
 <ul>
 <li>
 What information we collect during our application and recruitment process and why we collect it;
 </li>
 <li>
 How we handle that information; and
 </li>
 <li>
 How to access and update that information.
 
 
 
 </li>
 </ul>
 Your use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy.
</div>

T24 Business consultant – Payments

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