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associate director sales jumeirah muscat bay russian speaker

Jumeirah

<div>
 <strong>
  About Jumeirah
  <br/>
  <br/>
 </strong>
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&amp;B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 <br/>
 <br/>
 <strong>
  About Jumeirah Muscat Bay
  <br/>
  <br/>
 </strong>
 Set in the secluded cove of Bandar Jissah, nestled between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to discover Muscat&rsquo;s breathtaking nature, with mountains meeting the sea at the resort&rsquo;s doorstep. The resort features 195 rooms and suites with spectacular ocean views, including ten opulent summerhouses and villas featuring private plunge pools and private beach access.
 <br/>
 <br/>
 Opened in 2022, the resort offers a diverse array of amenities, including a sprawling 1,200 square meter Talise Spa, a Pedi:Mani:Cure Studio by Bastien Gonzalez, a PADI and SSI certified dive centre, numerous leisure facilities and adventurous wellbeing experiences, plus several signature dining options and a kids club, providing ample opportunity to relax and recharge.
 <br/>
 <br/>
 <strong>
  About The Job
  <br/>
  <br/>
 </strong>
 An opportunity has arisen for an Associate Director - Sales to join our Team in Jumeirah Muscat Bay. The main duties and responsibilities of this role:
 <br/>
 <br/>
 <ul>
  <li>
   Execute the sales strategy as directed by the reporting manager, refining it continuously to identify new business opportunities and achieve annual sales objectives through defined KPIs.
  </li>
  <li>
   Analyze market trends, competitor performance, and customer needs to ensure the sales team remains proactive, innovative, and aligned with business goals.
  </li>
  <li>
   Monitor room and space occupancy, sales forecasts, and revenue performance, ensuring compliance with rate guidelines and timely response to client inquiries.
  </li>
  <li>
   Identify and develop new business opportunities, strengthen existing accounts, and represent the hotel at industry events to drive revenue growth.
  </li>
  <li>
   Lead, coach, and motivate the sales team to achieve productivity, incentive, and performance targets while ensuring professional development and succession planning.
  </li>
  <li>
   Manage departmental budgets, forecasting, and reporting, maintaining alignment with organizational objectives and regional financial requirements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About You
  <br/>
  <br/>
 </strong>
 The ideal candidate for this position will have the following experience and qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   A High School Diploma or Certificate from an accredited institution is required; a bachelor&rsquo;s or master&rsquo;s Degree or MBA from a recognized university is desirable.
  </li>
  <li>
   Strong technical proficiency in Microsoft Outlook, Office, and PowerPoint, with the ability to manage administrative and reporting tasks efficiently.
  </li>
  <li>
   Fluency in English and Russian (read, write, and speak) is required; knowledge of additional languages will be an advantage.
  </li>
  <li>
   Demonstrates strong commercial acumen, leadership, negotiation, and relationship-building skills, with the ability to meet targets and drive results.
  </li>
  <li>
   Excellent communication, presentation, and organizational abilities; able to work effectively under pressure, manage multiple priorities, and deliver within tight deadlines.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About The Benefits
  <br/>
  <br/>
 </strong>
 At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
 <br/>
 <br/>
 <strong>
  Benefits Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Access to Learning &amp; Development programmes and clear career pathways
  </li>
  <li>
   Opportunities for internal mobility within our global network
  </li>
  <li>
   Colleague discounts on food, beverage and hotel stays worldwide
  </li>
  <li>
   Health care and insurance benefits
  </li>
  <li>
   Locally competitive salary
  </li>
  <li>
   Locally relevant benefits as determined by the property.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Primary Location
  <br/>
  <br/>
 </strong>
 Oman-Muscat
 <br/>
 <br/>
 <strong>
  Job
  <br/>
  <br/>
 </strong>
 Jumeirah Job Group
 <br/>
 <br/>
 <strong>
  Organization
  <br/>
  <br/>
 </strong>
 Jumeirah Muscat Bay [JMBH]
 <br/>
 <br/>
 <strong>
  Job Posting
  <br/>
  <br/>
 </strong>
 Oct 30, 2025, 8:05:46 PM
</div>


Associate Director - Sales - Jumeirah Muscat Bay (Russian Speaker)

Jumeirah Group

<div><div>Coordinator - Sales &amp; Marketing - Jumeirah Muscat Bay (National Talent) - (2500002L)</div><div></div><div><p><b><br>
About Jumeirah</b></p><p>
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&amp;B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</p><p><b>
About Jumeirah Muscat Bay</b></p><p>
Set in the secluded cove of Bandar Jissah, nestled between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to discover Muscat&rsquo;s breathtaking nature, with mountains meeting the sea at the resort&rsquo;s doorstep. The resort features 195 rooms and suites with spectacular ocean views, including ten opulent summerhouses and villas featuring private plunge pools and private beach access.</p><p>
Opened in 2022, the resort offers a diverse array of amenities, including a sprawling 1,200 square meter Talise Spa, a Pedi:Mani:Cure Studio by Bastien Gonzalez, a PADI and SSI certified dive centre, numerous leisure facilities and adventurous wellbeing experiences, plus several signature dining options and a kids club, providing ample opportunity to relax and recharge.</p><p><b>
About the Job:</b></p><p>
An opportunity has arisen for a Coordinator - Sales &amp; Marketing to join our Team in Jumeirah Muscat Bay. The main duties and responsibilities of this role:</p><ul><li><p>
Support the execution of marketing and communications initiatives, including media and influencer visits, client events, photo shoots, and familiarization trips in coordination with PR and Sales teams.</p></li><li><p>
Plan and manage social media content calendars, ensuring timely posting, consistent brand messaging, and courteous responses to comments and inquiries.</p></li><li><p>
Coordinate the production and delivery of marketing collateral, promotional materials, and digital assets to meet project deadlines and brand standards.</p></li><li><p>
Assist the Sales team with client engagement activities such as site visits, proposal preparation, contract follow-up, and VIP arrangements to ensure service excellence.</p></li><li><p>
Provide administrative and operational support to the Sales &amp; Marketing department, including scheduling, report generation, meeting coordination, inventory control, and P&amp;L tracking.</p></li><li><p>
Work on assigned projects as required to support department managers and further develop overall Sales &amp; Marketing knowledge and skills.</p></li></ul></div><div></div><div><p><br>
 <b>About you</b></p><p>
The ideal candidate for this position will have the following experience and qualifications:</p><ul><li><p>
High school diploma required; a bachelor&rsquo;s degree in a relevant field is preferred.</p></li><li><p>
Proficient in Microsoft Office applications at an intermediate level.</p></li><li><p>
Strong problem-solving, leadership, and team management skills with a creative mindset.</p></li><li><p>
Experienced in project management with excellent attention to detail.</p></li><li><p>
2&ndash;3 years of experience in a similar role within a luxury hospitality environment.</p></li></ul><p>
 <b>About the Benefits</b></p><p>
At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.</p><p>
Benefits include:</p><ul><li>
Access to Learning &amp; Development programmes and clear career pathways</li><li>
Opportunities for internal mobility within our global network</li><li>
Colleague discounts on food, beverage and hotel stays worldwide</li><li>
Health care and insurance benefits</li><li>
Locally competitive salary</li><li>
Locally relevant benefits as determined by the property.</li></ul><p></p><div><br>
</div></div><div>
Primary Location: Oman-Muscat</div><div>
Job: Jumeirah Job Group</div><div>
Organization: Jumeirah Muscat Bay [JMBH]</div><div>
Job Posting: Oct 16, 2025, 9:59:12 AM</div></div>

Coordinator - Sales & Marketing - Jumeirah Muscat Bay (National Talent)

<div><div>Waiter - Food &amp; Beverage - Jumeirah Muscat Bay - (25000039)</div><div></div><div><p><b><br>
About Jumeirah</b></p><p></p><p><br>
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&amp;B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</p><p></p><p><b><br>
About Jumeirah Muscat Bay</b></p><p></p><p><br>
Set in the secluded cove of Bandar Jissah, nestled between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to discover Muscat&rsquo;s breathtaking nature, with mountains meeting the sea at the resort&rsquo;s doorstep. The resort features 195 rooms and suites with spectacular ocean views, including ten opulent summerhouses and villas featuring private plunge pools and private beach access.</p><p>
Opened in 2022, the resort offers a diverse array of amenities, including a sprawling 1,200 square meter Talise Spa, a Pedi:Mani:Cure Studio by Bastien Gonzalez, a PADI and SSI certified dive centre, numerous leisure facilities and adventurous wellbeing experiences, plus several signature dining options and a kids club, providing ample opportunity to relax and recharge.</p><p></p><p><b><br>
About the Job:</b></p><p></p><p><br>
An opportunity has arisen for a <b>Waiter</b> to join <b>Food &amp; Beverage </b>in <b>Jumeirah Muscat Bay</b>. The main duties and responsibilities of this role:</p><ul><li><p>
Must be comfortable discussing food and wine choices with guests in detail.</p></li><li>
To control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment.</li><li>
To ensure the food pick up and service is impeccable and completed in a timely manner.</li><li>
Communicate guest orders including any special needs or requests to the kitchen using the hotel&rsquo;s point-of-sales system.</li><li>
Responsible for setting up tables, serving food and beverage to guests, and clearing/cleaning tables.</li><li>
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.</li></ul></div><div></div><div><p><b><br>
About you:</b></p><p></p><p><br>
The ideal candidate for this position will have the following experience and qualifications:</p><br>
<p></p><ul><li>
1 year of experience in a similar role within the luxury industry</li><li>
High School Diploma</li><li>
Creative</li><li>
Problem solving</li></ul><p></p><p><b><br>
About the Benefits</b></p><p></p><p><br>
At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.</p><p>
Benefits include:</p><br>
<p></p><ul><li>
Access to Learning &amp; Development programmes and clear career pathways.</li><li>
Opportunities for internal mobility within our global network.</li><li>
Colleague discounts on food, beverage and hotel stays worldwide.</li><li>
Health care and insurance benefits.</li><li>
Locally competitive salary.</li><li>
Locally relevant benefits as determined by the property.</li></ul><p><br>
</p><div>
</div></div><div>Primary Location: Oman-Muscat</div><div>
Job: Jumeirah Job Group</div><div>
Organization: Jumeirah Muscat Bay [JMBH]</div><div>
Job Posting: Dec 3, 2025, 10:59:25 PM</div></div>

Waiter - Food & Beverage - Jumeirah Muscat Bay

<div><div>Reservation Sales Agent - Reservation - Jumeirah Muscat Bay - (25000038)</div><div></div><div><p><b><br>
About Jumeirah</b></p><p>
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&amp;B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</p><p><b>
About Jumeirah Muscat Bay</b></p><p>
Set in the secluded cove of Bandar Jissah, nestled between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to discover Muscat&rsquo;s breathtaking nature, with mountains meeting the sea at the resort&rsquo;s doorstep. The resort features 195 rooms and suites with spectacular ocean views, including ten opulent summerhouses and villas featuring private plunge pools and private beach access.</p><p>
Opened in 2022, the resort offers a diverse array of amenities, including a sprawling 1,200 square meter Talise Spa, a Pedi:Mani:Cure Studio by Bastien Gonzalez, a PADI and SSI certified dive centre, numerous leisure facilities and adventurous wellbeing experiences, plus several signature dining options and a kids club, providing ample opportunity to relax and recharge.</p><p><b>
About the Job:</b></p><p>
An opportunity has arisen for a Reservation Sales Agent - Reservation to join Jumeirah Muscat Bay. The main duties and responsibilities of this role are:</p><ul><li><p>
Respond to all emails within 24 hours, prioritizing current and upcoming bookings, while maintaining professional email and telephone etiquette at all times.</p></li><li><p>
Answer incoming calls within three rings using proper greetings and in compliance with IFH &amp; LQA standards, ensuring a professional guest experience.</p></li><li><p>
Collect, verify, and update complete guest details in Opera (repeat guest status, contact details, passport copies, flight information, preferences, and special occasions) and carefully review all correspondence for instructions and special requests, ensuring correct communication to all concerned departments.</p></li><li><p>
Ensure all reservations are guaranteed with payment before the cancellation deadline; actively follow up on no-shows and unresponsive guests, process cancellations when required, apply applicable no-show charges, and update the Manager on status.</p></li><li><p>
Communicate all last-minute changes (new bookings, cancellations, amendments) promptly; reconcile commissionable bookings on extranets when required, apply correct partner rates, ensure invoices match Opera records, protect guest and company data, and conduct quality checks on room rates to avoid errors or rebates.</p></li></ul></div><p></p><div><p><b><br>
About you</b><br>
The ideal candidate for this position will have the following experience and qualifications:</p><ul><li><p>
A High School Diploma is essential, while a Bachelor&rsquo;s Degree in Hotel Management or a related field is preferred.</p></li><li><p>
A minimum of 2&ndash;3 years of experience in a similar position within a luxury 5-star hospitality environment is desirable.</p></li><li><p>
The candidate must have intermediate proficiency in Microsoft Office applications. Strong problem-solving ability along with leadership and team management skills is required.</p></li><li><p>
The individual should also be creative, detail-oriented, and capable of managing projects effectively.</p></li></ul><p><b>
 </b><b>About the Benefits</b></p><p>
At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.</p><p><b>
Benefits include:</b></p><ul><li>
Access to Learning &amp; Development programmes and clear career pathways</li><li>
Opportunities for internal mobility within our global network</li><li>
Colleague discounts on food, beverage and hotel stays worldwide</li><li>
Health care and insurance benefits</li><li>
Locally competitive salary</li><li>
Locally relevant benefits as determined by the property.</li></ul><p></p><div><br>
</div></div><div>
Primary Location: Oman-Muscat</div><div>
Job: Jumeirah Job Group</div><div>
Organization: Jumeirah Muscat Bay [JMBH]</div><div>
Job Posting: Dec 3, 2025, 2:46:50 AM</div></div>

Reservation Sales Agent - Reservation - Jumeirah Muscat Bay

<div><div>Supervisor - Spa - Jumeirah Muscat Bay - (25000016)</div><div></div><div><p><b><br>
About Jumeirah</b></p><p>
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&amp;B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</p><p><b>
About Jumeirah Muscat Bay</b></p><p>
Set in the secluded cove of Bandar Jissah, nestled between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to discover Muscat&rsquo;s breathtaking nature, with mountains meeting the sea at the resort&rsquo;s doorstep. The resort features 195 rooms and suites with spectacular ocean views, including ten opulent summerhouses and villas featuring private plunge pools and private beach access.</p><p>
Opened in 2022, the resort offers a diverse array of amenities, including a sprawling 1,200 square meter Talise Spa, a Pedi:Mani:Cure Studio by Bastien Gonzalez, a PADI and SSI certified dive centre, numerous leisure facilities and adventurous wellbeing experiences, plus several signature dining options and a kids club, providing ample opportunity to relax and recharge.</p><p><b>
About the Job:</b></p><p>
An opportunity has arisen for a Supervisor - Spa to join our Team in Jumeirah Muscat Bay. The main duties and responsibilities of this role:</p><ul><li><p>
Support the Spa Manager in overseeing daily Spa and Fitness operations, ensuring all guest areas, facilities, inventories, and back-of-house spaces meet Jumeirah and LQA standards, including daily operational checks and compliance documentation.</p></li><li><p>
Supervise Spa GSE, Spa Attendants, and Fitness teams by monitoring performance, conducting monthly KPI-based reviews, providing coaching and feedback, and managing discipline and guidance where required.</p></li><li><p>
Coordinate and deliver training for Spa and Fitness teams on products, services, and standards, working closely with vendors and designers to enhance product knowledge, service quality, and sales performance.</p></li><li><p>
Assist with payroll accuracy, prepare weekly schedules, and monitor daily attendance and absences, ensuring all processes comply with timelines and Jumeirah policies.</p></li><li><p>
Personally handle guest feedback and complaints to ensure timely resolution, while tracking quality scores (Medallia, LQA, TripAdvisor), developing action plans, and working with Spa leadership to identify service gaps and implement continuous improvements.</p></li></ul></div><div></div><div><p><br>
 <b>About you</b></p><p>
The ideal candidate for this position will have the following experience and qualifications:</p><ul><li><div><div><div><div><div><div><p>
Demonstrated strengths in problem-solving, creativity, attention to detail, and the ability to work proactively in a fast-paced environment.</p></div></div></div></div></div></div></li><li><p>
Intermediate proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.</p></li><li><p>
Strong leadership, team management, and project management skills with the ability to guide teams effectively.</p></li><li><p>
Three to five years of experience within luxury hospitality or luxury customer service environments.</p></li><li><div><div><div><div><div><div><p>
High School Diploma is essential; a Bachelor&rsquo;s Degree in Hospitality or a related field is desirable.</p><p></p><p><br>
 <b>About the Benefits</b></p></div></div></div></div></div></div></li></ul><p>
At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.</p><p>
Benefits include:</p><ul><li>
Access to Learning &amp; Development programmes and clear career pathways</li><li>
Opportunities for internal mobility within our global network</li><li>
Colleague discounts on food, beverage and hotel stays worldwide</li><li>
Health care and insurance benefits</li><li>
Locally competitive salary</li><li>
Locally relevant benefits as determined by the property.</li></ul><p></p><div><br>
</div></div><div>
Primary Location: Oman-Muscat</div><div>
Job: Jumeirah Job Group</div><div>
Organization: Jumeirah Muscat Bay [JMBH]</div><div>
Job Posting: Dec 15, 2025, 2:13:55 AM</div></div>

Supervisor - Spa - Jumeirah Muscat Bay

<div>
 <strong>
  About Jumeirah
  <br/>
  <br/>
 </strong>
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&amp;B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 <br/>
 <br/>
 <strong>
  About Jumeirah Muscat Bay
  <br/>
  <br/>
 </strong>
 Set in the secluded cove of Bandar Jissah, nestled between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to discover Muscat&rsquo;s breathtaking nature, with mountains meeting the sea at the resort&rsquo;s doorstep. The resort features 195 rooms and suites with spectacular ocean views, including ten opulent summerhouses and villas featuring private plunge pools and private beach access.
 <br/>
 <br/>
 Opened in 2022, the resort offers a diverse array of amenities, including a sprawling 1,200 square meter Talise Spa, a Pedi:Mani:Cure Studio by Bastien Gonzalez, a PADI and SSI certified dive centre, numerous leisure facilities and adventurous wellbeing experiences, plus several signature dining options and a kids club, providing ample opportunity to relax and recharge.
 <br/>
 <br/>
 <strong>
  About The Job
  <br/>
  <br/>
 </strong>
 An opportunity has arisen for a Manager - Front Office to join Jumeirah Muscat Bay. The main duties and responsibilities of this role are:
 <br/>
 <br/>
 <ul>
  <li>
   Foster a positive work environment in Front Office, ensuring clear communication and teamwork across departments to enhance morale, productivity, and guest experience.
  </li>
  <li>
   Lead, delegate, and coach colleagues/Team Leaders/Managers; ensure resource availability, define required competencies, and deliver training and performance appraisals with updated SOPs.
  </li>
  <li>
   Oversee Opera configuration and data integrity (profiles, reservations, rates), enforce selling strategies, and run regular clean-ups of duplicate profiles and expired rates.
  </li>
  <li>
   Monitor Guest Satisfaction Reports, investigate service gaps, handle and resolve guest complaints per company standards, and drive corrective actions to elevate satisfaction.
  </li>
  <li>
   Prepare and manage the departmental budget, optimizing revenue opportunities and controlling expenses to achieve or exceed profit targets.
  </li>
  <li>
   Coordinate closely with Guest Services, Reservations, Sales, and Housekeeping to meet room and regulatory requirements; maintain 24/7 coverage through effective duty scheduling and build relationships with regular guests and VIPs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About You
  <br/>
  <br/>
 </strong>
 The ideal candidate for this position will have the following experience and qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Hospitality or a related field (essential); a Master&rsquo;s degree is desirable.
  </li>
  <li>
   8&ndash;10 years&rsquo; experience in a similar role within the luxury industry.
  </li>
  <li>
   Strong technical proficiency in Microsoft Office (Intermediate&ndash;Advanced).
  </li>
  <li>
   Demonstrated problem-solving ability with effective leadership and team management skills.
  </li>
  <li>
   Creative, detail-oriented, and skilled in project management.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About The Benefits
  <br/>
  <br/>
 </strong>
 At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
 <br/>
 <br/>
 <strong>
  Benefits Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Access to Learning &amp; Development programmes and clear career pathways
  </li>
  <li>
   Opportunities for internal mobility within our global network
  </li>
  <li>
   Colleague discounts on food, beverage and hotel stays worldwide
  </li>
  <li>
   Health care and insurance benefits
  </li>
  <li>
   Locally competitive salary
  </li>
  <li>
   Locally relevant benefits as determined by the property.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Primary Location
  <br/>
  <br/>
 </strong>
 Oman-Muscat
 <br/>
 <br/>
 <strong>
  Job
  <br/>
  <br/>
 </strong>
 Jumeirah Job Group
 <br/>
 <br/>
 <strong>
  Organization
  <br/>
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 Jumeirah Muscat Bay [JMBH]
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 Nov 7, 2025, 7:51:30 PM
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Manager - Front Office - Jumeirah Muscat Bay

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